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750 TalentLMS Reviews
Overall Review Sentiment for TalentLMS
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Price is definitely a major plus for Talent LMS, it is significantly cheaper than other LMS offerings. Talent LMS is relatively easy to administer once you get the hang of how things are organized in Talent LMS. Using the Groups, Branches, and Categories features of Talent LMS allows you to organize content in a variety of useful ways. The Talent LMS support group and the dedicated account manager are very helpful and very attentive, even with a significant time difference between the US and Israel (where the Talent team is located). The ability to customize the User Interface with our corporate branding is also very advantageous. Implementing Talent was not the hardest thing I have ever undertaken, but like anything new, there was a little bit of a learning curve to deal with in order to get the system setup and organized in the way that suited our particular implementation best. I use the platform everyday and now feel very confident in the administration of the system. We now have 300 internal, customer, and partner personnel on the portal using it on a daily basis, taking advantage of the 75 courses currently available. Overall we are happy with ur decision to go with Talent LMS. Integration with Stripe for individual Subscription Payment was very easy to set up and implement, and we are working on the integration with Salesforce, and that is a little more complex but not that difficult, the integration guide is very helpful. Review collected by and hosted on G2.com.
Talent LMS does have some downsides, especially in the area of reporting. the reporting capabilities need to be enhanced in a variety of ways. They have a number of good, out-of-the-box reports, but these reports cannot be edited or modified in any way. The custom reporting capabilityfocuses purely on students or courses. There is no ability to report on learning paths or leanring tracks. Not all fields of information in the system are available to be used in reporting, which causes you to have recreate certain types of information as a custom field so that you can add it to a report, which is a duplication of effort. Rule writing is limited in Talent LMS reporting, offering a fixed, finite number of report conditions that can be used to generate a report, instead of allowing the user to create custom conditions for their report.
Talent is very much locked into the traditional Student/Course paradigm of training, and need to expnd the capabilities of the system to be more flexible and embrace the micro-learning paradigm where learning tracks/paths can be defined, tracked and reported.
Notifications, like reporting, are limited in their scope, there are a fixed, finite number of event types that you can use to trigger a notification, and the fields that can used in the notification are also limited. Review collected by and hosted on G2.com.
TalentLMS has been very helpful in our organization for its ability to be customized to our needs. I also appreciate the quick customer support I receive through the Help function. I did anticipate a bit more assistance on training when we first got started but overall, most of the LMS is easy to use and to figure out through the helpful knowledge base and again, asking for assistance when needed. I know our organization is different from others they have worked with before so I appreciate their ability to also pivot for us. Review collected by and hosted on G2.com.
There are a few features that I think could be touched up on or added. For instance, we would like to use the discussions function but there is currently no filtering or review system and with hundreds of learners using our courses, it seems like it would be unsafe to use until they can give us this feature. Our program does a mixture of in-person training courses and online courses. When we do the webinars, some folks attend live and some end up watching the session as an uploaded video. Due to this, I have to manually "push" folks through the video recording portion of these courses if they attended live which can be quite tedious - I wish that they had a feature with the import functionality to push users up to a certain point in a course without a full completion - which I think is the only functionality for import that would come close to this. I did recommend it to the tech team as a feature we would really like. My only other gripe is with the custom reports not always seeming to go out to the people I have assigned for it to automatically send to after generated. Review collected by and hosted on G2.com.
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- I use this product every day, it moved our training from Google Docs to formalized learning pathways.
- Extremely affordable per user costs, easy to justify scaling with the company. All of the competitors we evaluated were thousands of dollars more expensive per year for far less users.
- Includes most features of the "big name" LMS customers, including the ability to create multiple distinct portals depending on your plan level.
- Instant implementation is possible after sign-up - the only thing we had to do was connect our custom domain and SSO.
- I appreciate the ability to control our subscription without needing to reach out to anyone. Review collected by and hosted on G2.com.
- Customer service can take a long time to respond (note I am on currently a Basic plan, so I cannot speak to the Live Chat/Phone support).
- The interface is not the most intuitive at first.
- No direct Slack integration (requires Zapier). Review collected by and hosted on G2.com.
I really like that I am able to spearate training groups with the Groups function. I also like that I can choose the different notifications that I will receive and that employees will receive. Review collected by and hosted on G2.com.
I wish I could edit and save a default view for the Course and User pages. Review collected by and hosted on G2.com.
I like that for the most part, all settings are pretty straight forward and easy to use. As someone who is newer to managing an LMS platform, it was nice to have a system I could jump right into and not be overwhelmed by high level setup Review collected by and hosted on G2.com.
I wish there were some additional quiz question functionality options to be able to create some more unique quiz types during a course. Review collected by and hosted on G2.com.
I love the fact that you can start with a free account. Having 5 users and 10 courses is enough for piloting the LMS and practicing the amazing features. There is a lot you can do with a subscription that you can't do in the free version, so it is nice to try a little bit at a time.
It was easy to set up for all the basic features. Review collected by and hosted on G2.com.
I like how courses can be built, including adding SCORM packages and then customizing from there, but I don't like how basic it looks. It's missing some professional/modern-looking packaging that some other LMS lite authoring tools I've used before.
I don't like that you are not offered a customer success rep until you purchases the biggest package. There is a lot I'd like to have my own rep for in setting up in the middle tier. There is only so much customer support can do. And there is only so much knowledge base scanning I can do to get more done faster. Review collected by and hosted on G2.com.
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I like the diversity of the tool. The features of the LMS are exactly what we need in our organization and the price point is perfect. The support is great. If you can't find it within the Help site, you can definitely get the support you need by emailing their support. We've just started to use Talent in my organization but I used it for years in previous companies. I have always had very positive experiences. It's very easy to upload and make content available, there is a number of great ways to output your courses, use gamification and more. Review collected by and hosted on G2.com.
There have only been a few minor issues. Unable to link to TalentLibrary courses, and some bulk history items but the workarounds are reasonable and the support team has always been extremely helpful. Review collected by and hosted on G2.com.