Syxsense has allowed our organziation to move to a modern approach to patch management. The best part of using an SaaS like Syxsense is that we are able to manage endpoints that are simply connected to the internet and has no VPN requirements. Our previous solution failed to capture and manage all endpoints as they were not regularly or consistantly connected to VPN. This is acomplished by a Syxsense agent installed on the endpoint. This is far better and provides more reliable patching versus WSUS. After sales customer support was redily available to help us get onboarded and to troubleshoot initail issues. Review collected by and hosted on G2.com.
The issues the we exprienced are mostly due to our organizations unfamiliarlity with cloud-based solutions. Others who are more familiar will likely not expreince this issue. The issue we faced was wtih the intial configuration and naming of groups, collections, etc. Since this is a cloud application, unique name requirements applied and this prevented us from simply replicating our existing organzatinal structure. While onboading and intergrating with Syxsense was easy, this was a minor understanding hurdle we had to overcome. Review collected by and hosted on G2.com.
Video Reviews
HTML5 review by Tural
80 out of 81 Total Reviews for Syxsense
Overall Review Sentiment for Syxsense
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The software is incredibly user-friendly, making it easy for our IT team to deploy patches across all systems seamlessly. The automated scheduling feature ensures that our systems are always up-to-date without any manual intervention, significantly reducing downtime and enhancing productivity. Review collected by and hosted on G2.com.
We have not encountered any features we do not like. Review collected by and hosted on G2.com.
Syxsense provide easy and clear way to manage our patching deployment and find misconfigurations.
Their automation via Cortex is a gaming changing feature. You have a granular control and create complex workflows with a lot of built in features or use external API's or scripts.
Thisi is great for complex operations where you need a lot of control and approvals.
Their reporting is quite efficient as well and technical support is always quick to answer our tickets. Review collected by and hosted on G2.com.
The system API calls can take up to 20 mintues what can cause some delays when using complex workflows. Review collected by and hosted on G2.com.
SQL based Query's and Active directory grouping has made my weekly patches a breeze! Review collected by and hosted on G2.com.
Sometimes the interface is a little slow to respond/queries take a bit to load. Review collected by and hosted on G2.com.
The continuous improvements made to the product since we started using it years ago. Makes managing a network much simpler through all the different tools available such as patching, inventory, software deployment and more. Review collected by and hosted on G2.com.
One thing that has remained an issue are the RC tools which have been a problem since day one of using the product. Although improvements have been made, there is still some issues that need addressing such as remote sessions cutting out, lag, display problems for the end user, etc. Review collected by and hosted on G2.com.
Syxsense’s patch management solution stands out for its user-friendly interface that simplifies the daunting task of identifying and patching computers. The ability to quickly locate devices and deploy necessary updates without extensive manual intervention is a game-changer, enhancing productivity and minimizing system vulnerabilities. Additionally, the integration of PowerShell command execution directly to computers is an excellent feature, providing advanced users with the flexibility to perform complex tasks seamlessly.
Cost efficiency is another strong suit of this utility, offering robust features without breaking the bank. It’s reassuring to have access to such a powerful tool at a reasonable price point. Syxsense’s patch management tool is not only good for maintaining system integrity but also for keeping IT budget in check. Overall, it’s a reliable, efficient, and budget-friendly solution for IT environments that need to stay agile and secure. Review collected by and hosted on G2.com.
While Syxsense offers an array of strengths, it does have its limitations, particularly in the area of reporting. One notable downside is the lack of customizable reports. Although the solution comes equipped with a variety of useful canned reports that provide insights out of the box, the inability to tailor these reports to the specific needs of a business can be a drawback. In the realm of IT, where nuanced data analysis is crucial, the flexibility to create bespoke reports is often a necessity for in-depth assessment and strategic planning.
This limitation can hinder an organization's ability to drill down into the data that is most relevant to their unique environment or to present information in a format that aligns with their internal processes. For businesses that rely heavily on custom reporting to inform decisions and to demonstrate compliance or audit readiness, this could be a significant concern. Enhancing the reporting features to include customizable options would undoubtedly elevate the overall utility and appeal of Syxsense's patch management solution. Review collected by and hosted on G2.com.
Makes your work simple and better, In use for cortex in very often. That on click go and Drag and drop option is just a ease of use Review collected by and hosted on G2.com.
Need to improve with reporting section. Few reporting factors to be added to pull the patching reports in detail. Review collected by and hosted on G2.com.
The support is great. Getting the initial configuration setup was painless. I like the ability to create flows for patch management. We are currently in the process of configuring the security scanning portion of the applicaiton. Review collected by and hosted on G2.com.
Some of the features are not fully flushed out or polished. The UI makes it difficult to know what is a button, what is a title, what is a column header, what is editable, etc. Some of the features also work for a while, then break. It take a bit of time to figure out what went wrong, and how the issue can be resolved. Review collected by and hosted on G2.com.
We like the responsiveness of the support team, ease of use and features of the product. We use Syxsense on a monthly basis to help tackle the mundane tasks freeing us up to focus on more pressing projects. Syxsense is easily deployable to our remote workstations and integrates seamlessly with our systems. Review collected by and hosted on G2.com.
That we did not find it sooner. Syxsense has been an immense help since we implemented the product. Review collected by and hosted on G2.com.
I like that it is simple to click and remediate any security issues within our environment. It was super easy to implement in to our environment. Our customer support representative is alway very resposive and helpful. We use syxsense every week to scan our environment and patch our vulnerabilities on a regular schedule. It was super easy to integrate all aspects of syxsense in to our environment. We use probable about half to three quarters of the features that we are subscribed to. Review collected by and hosted on G2.com.
Some issues are the ability to reverse any remediations Review collected by and hosted on G2.com.
