---
title: Swapcard Reviews
meta_title: 'Swapcard Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 227 reviews by the users' company size, role or industry
  to find out how Swapcard works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 227
  scale: '5'
date_modified: '2026-06-17'
parent_category:
  name: Event Management
  url: https://www.g2.com/categories/event-management
---

# Swapcard Reviews
**Vendor:** Swapcard  
**Category:** [Event Management Platforms](https://www.g2.com/categories/event-management-platforms)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 227
## About Swapcard
Swapcard is the revenue-first intelligent event management platform built for associations, trade show organizations, media companies, and conference organizers. Swapcard unifies the entire event lifecycle on a single intelligent platform, from registration to engagement and monetization, actively converting attendees into qualified exhibitor leads. With an intuitive interface, seamless integrations, and real-time analytics, Swapcard helps organizers streamline operations, prove exhibitor ROI, and unlock new revenue streams. Trusted by global leaders such as Informa, Clarion, NAVC, IAAPA, and Koelnmesse, Swapcard has powered more than 15,000 trade shows, exhibitions, and conferences worldwide, transforming event technology from a cost center into a strategic, data-driven revenue engine. For more information, visit&amp;nbsp;www.swapcard.com.



## Swapcard Pros & Cons
**What users like:**

- Users value the **intuitive and user-friendly interface** of Swapcard, facilitating smooth event organization and efficient management. (23 reviews)
- I love how **intuitive and user-friendly** Swapcard is, making event organization smooth and efficient with easy navigation. (13 reviews)
- Users find Swapcard&#39;s **ease of use and extensive features** meet all their event marketing needs effectively. (12 reviews)
- Users appreciate the **excellent customer support** from Swapcard, enhancing their overall experience with prompt and friendly assistance. (11 reviews)
- Users praise Swapcard for its **intuitive interface and AI-powered matchmaking** , enhancing event management and meaningful connections. (11 reviews)
- Navigation Ease (10 reviews)
- User Experience (10 reviews)
- Users praise the **intuitive attendee management** of Swapcard, enhancing event organization and engagement effortlessly. (9 reviews)
- Users praise Swapcard for its **comprehensive event management capabilities** , enhancing both virtual and in-person experiences seamlessly. (9 reviews)
- Easy Setup (8 reviews)

**What users dislike:**

- Users desire more **customization options** in Swapcard to enhance networking and lead management functionalities. (9 reviews)
- Users desire more **customization options** in Swapcard for enhanced networking and attendee management functionality. (7 reviews)
- Users are disappointed by the **lack of customization options** in Swapcard, limiting effective networking and admin controls. (7 reviews)
- Users find the **lack of customization** options in Swapcard frustrating, limiting their ability to tailor their experience. (5 reviews)
- Users express the need for improved **customization options** in Swapcard to enhance networking and communication experiences. (4 reviews)
- Tech Issues (4 reviews)
- Technical Issues (4 reviews)
- Connectivity Issues (3 reviews)
- Formatting Issues (3 reviews)
- Technical Glitches (3 reviews)

## Swapcard Reviews
  ### 1. Swapcard: Sophisticated Yet Effortless UI with Smart AI Matchmaking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matheus A. | Marketing Manager, Food Production, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2026

**What do you like best about Swapcard?**

What I like most about Swapcard, from a UI and UX perspective, is how the platform manages to be sophisticated without being complex. Everything feels designed to reduce friction and increase meaningful interaction.

The interface is clean, intuitive, and extremely smooth — for attendees, organizers, and exhibitors alike. It’s easy to understand where to click, what to do, and how to move forward, without needing tutorials or a learning curve.

From a UX standpoint, the standout feature is how AI-powered matchmaking is naturally embedded into the experience. Recommendations appear at the right time, with context, and never feel intrusive — turning networking into something organic rather than forced.

Another strong point is the level of customization, which never compromises usability. Even with branding and tailored layouts, navigation remains clear and consistent.

In short, Swapcard delivers an experience that combines clarity, efficiency, and intelligence, allowing users to focus on what truly matters: relevant connections and real value from the event.

**What do you dislike about Swapcard?**

What I like least about Swapcard is the occasional technical instability, especially during high-traffic or live moments. Bugs, difficulties editing profiles, and inconsistent performance can interrupt the user experience and create friction at critical times, when reliability is most important.

**What problems is Swapcard solving and how is that benefiting you?**

Swapcard solves the problem of low exhibitor ROI and inefficient lead generation by providing in-app, contactless badge and QR code scanning that instantly captures and qualifies leads.

This benefits me by making lead collection seamless and reliable, allowing exhibitors to generate up to 2x more leads, take notes in real time, and sync contacts directly with their CRM which speeds up follow-up and significantly improves return on investment.

  ### 2. Great Interface and AI Tools for Finding the Right Tradeshow Connections

**Rating:** 4.0/5.0 stars

**Reviewed by:** Searra C. | Vice President of Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about Swapcard?**

It is a great interface that helps me find and perform more operations like lead connection. The AI tools help find the right connections across the platform for the tradeshow

**What do you dislike about Swapcard?**

Easy drop-down menus make it a little difficult to find the right industry. They are hard to follow and may have been incorrectly loaded. This leads to slower performance within the interface.

**What problems is Swapcard solving and how is that benefiting you?**

They helped me integrate the program with easy-to-use import and export functions

  ### 3. User-Friendly for Networking, Needs Better Notifications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abhishek K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Swapcard?**

I like Swapcard's user-friendly interface. It's easy to use, making it simple to identify new connections and meeting requests, and then connect with them. It's also very easy to configure meetings, and since it's the same platform used across different events, it makes it easy to export and get connected to the connections.

**What do you dislike about Swapcard?**

I still think the notification part, it's a bit sloggy. Because sometimes I think I get notified on meetings faster than the platform. So that's one area I think it needs to sync much better than it is being done now.

**What problems is Swapcard solving and how is that benefiting you?**

Swapcard makes it easy to manage events across multiple platforms, helping me effectively export connections and arrange meetings. Its user-friendly interface streamlines the process of identifying new connections and sending meeting requests.

  ### 4. Effortless Lead Capture with Team Unification

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anugrah P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2026

**What do you like best about Swapcard?**

I like Swapcard for its simplicity. It's a very simple-to-use app, which makes navigation easy. I also appreciate how it unifies the whole team under one roof, allowing everyone to capture leads collectively instead of each creating their own sheet. The real-time scanning and downloading cards as CSV files, along with the ability to capture details and notes, are core functionalities I regularly use. The app effectively consolidates leads and makes notes smoothly, which is important during events.

**What do you dislike about Swapcard?**

I think Swapcard can also add a feature to take pictures and save tag pictures to the notes. I think that's one functionality which is not that. So for example, if I'm scanning, I can make a text note, but I can't take a picture with to add as a note.

**What problems is Swapcard solving and how is that benefiting you?**

Swapcard captures leads in real-time, automating the manual process of data entry. It unifies team data under one roof, making it easy to manage leads collectively. The app is simple, streamlining note-taking and collaboration during events.

  ### 5. Swapcard: Intuitive Event Management with Responsive, Flexible Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hannah D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2026

**What do you like best about Swapcard?**

Swapcard is incredibly user-friendly and intuitive, making it easy for anyone to navigate and manage events efficiently. The Swapcard team is very helpful and responsive, always addressing questions or issues quickly. Additionally, their extensive help guide is a great resource if you ever get stuck or need extra assistance. They offer multiple built-in integrations to streamline your workflow, and their team provides excellent support when working with new integrations. One of the most convenient features is the ability to copy events and settings for annual events, saving time and ensuring consistency year after year. Overall, Swapcard combines ease of use with strong support and flexibility, making it a valuable platform for event management.

**What do you dislike about Swapcard?**

This is a very minor issues, but one downside of Swapcard is that you cannot change your background during live sessions, which limits customization options.  Additionally, some graphic locations are preset sizes, so formatting can be a bit tricky.

**What problems is Swapcard solving and how is that benefiting you?**

Swapcard solves several key challenges in event management by providing a comprehensive mobile app that gives attendees easy access to their schedules, show floor maps, and networking opportunities right at their fingertips. Its AI-powered networking feature intelligently connects attendees and exhibitors based on their specific needs and services, enhancing meaningful interactions. The platform also allows targeted communication through push notifications, enabling us to engage attendees effectively based on their type. Additionally, Swapcard’s online platform supports hosting live virtual sessions throughout the year, expanding our reach beyond physical events. These features collectively streamline event organization, improve attendee experience, and foster valuable connections, ultimately benefiting our overall event success.

  ### 6. AI Matchmaking Enhances Event Networking

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aniruddhya B. | IT Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about Swapcard?**

I like the AI networking and matchmaking features of Swapcard. Before using these features, I had to manually search through individual attendee profiles and social media platforms like LinkedIn to find out who was joining, what they do, and whether they were potential prospects. Now, Swapcard does that work for me. It provides the most probable and predictable set of top attendees who are prospects I can approach as a salesperson.

**What do you dislike about Swapcard?**

I would prefer if we can get more customization options. For example, as an exhibitor attending an event, I want my top leads to be highlighted in a separate place and potential ones in another. It would be great if it could provide a graph of how many people I connected with and scheduled meetings. Also, I want to connect my Outlook or Candelio calendar to Swapcard.

**What problems is Swapcard solving and how is that benefiting you?**

I use Swapcard for identifying leads, preparing for events, AI networking, and smart meetings, saving time by automating attendee matching with prospects.

  ### 7. Easy to Use, Solid Overall Experience

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jose P. | Sales Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2026

**What do you like best about Swapcard?**

What I like best about Swapcard is how intuitive and well‑organized the platform is. Managing sessions, exhibitors, and attendees feels effortless, and the interface makes navigation very smooth for both organizers and participants. The networking features are especially valuable—attendees can connect, chat, and schedule meetings in a way that feels natural and engaging. Overall, it’s a platform that simplifies event management while delivering a great user experience

**What do you dislike about Swapcard?**

While Swapcard is a strong platform overall, there are a few areas that could be improved. The customization options for the event layout and branding can feel somewhat limited, especially for organizers who want more control over the visual experience. Some backend settings are not as flexible or intuitive as they could be, which occasionally slows down setup. Additionally, certain advanced features require a bit of a learning curve for new users. These aren’t deal‑breakers, but refining these aspects would make the platform even stronger

**What problems is Swapcard solving and how is that benefiting you?**

Swapcard helps centralize and simplify many aspects of event management that would otherwise require multiple tools. It solves the challenge of keeping attendees engaged by offering built‑in networking, meeting scheduling, and interactive features. It also streamlines the setup of agendas, speakers, and exhibitors, reducing the time spent on manual coordination. Having everything in one platform—registration, content, networking, analytics—makes the entire process more efficient and gives me clearer insights into attendee behavior. Overall, it improves organization, saves time, and enhances the experience for both organizers and participants

  ### 8. Simplifies Trade Show Management, Needs Team Enhancements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jacqueline H.

**Reviewed Date:** February 04, 2026

**What do you like best about Swapcard?**

I like that Swapcard is easy to use. It has an automatic editing format, so I don't have to save or worry about drafts—they just get automatically implemented. I also appreciate that it allows me to manage multiple shows and engagements at once. This means I don't have to go onto different platforms, and I can leverage the same content across different activations.

**What do you dislike about Swapcard?**

I had issues with the team section of Swapcard. Some of the people who had left the company were still featured, and I wasn't able to disable their accounts. I wish the permissions were a bit more generous for admins.

**What problems is Swapcard solving and how is that benefiting you?**

Swapcard allows my company to be present on virtual trade show platforms, optimizing keyword searches for early product discovery. It's easy to use, with automatic editing that saves my work without worry. I can manage multiple shows at once, leveraging content across different activations.

  ### 9. Easy to Use and Feature-Rich for Event Marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelby M. | Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about Swapcard?**

Easy to use, with many features that fit our event marketing needs.

**What do you dislike about Swapcard?**

There is a small lift to get set up and implemented, but other than that, it is easy to use and support is quick to respond.

**What problems is Swapcard solving and how is that benefiting you?**

Swapcard is beneficial to me because it allows me to use one platform for event management; I can see my team, scheduled meetings, advertisements, and other information pre, during, and post event, and that helps me as the team's marketing specialist. For large events, Swapcard is ideal for having all the needed info (especially on vendors) in one place.

  ### 10. Effortlessly Elevates Online Presence for Trade Shows

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lawrence K. | Vice President, Marketing and Communications, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2026

**What do you like best about Swapcard?**

I like that Swapcard is very easy to use and navigate, making things very simple without having to spend too much time putting all the content in there. The platform is fantastic, allowing me to enter the information that needs to be entered in a timely manner without too much effort. The initial setup is very simple, just requiring a login and password issued by the vendor to enter all the information. The setup is minimal and straightforward.

**What do you dislike about Swapcard?**

I have to find something that I dislike. It is very easy to use and enter information into.

**What problems is Swapcard solving and how is that benefiting you?**

Swapcard gives us an online presence at a large national trade show for those unable to attend in person, making entry of information simple and timely.

  ### 11. User-Friendly App with Stellar Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yush S.

**Reviewed Date:** January 29, 2026

**What do you like best about Swapcard?**

I love how user-friendly Swapcard is; navigating the app is a breeze, and I didn’t encounter many issues or kinks. Even though we had to update the app during the event, that was expected. It really helps me get to the information I need without any friction. As a user, I appreciate that it didn’t create any challenges for me, and the tech support was really great with actual humans responding to my queries. Additionally, the whole experience was interactive and packed with useful information and data, which I loved.

**What do you dislike about Swapcard?**

Can’t think of anything right now

**What problems is Swapcard solving and how is that benefiting you?**

I find Swapcard provides a great, interactive experience with easy navigation. It's user-friendly, has a lot of useful information, and the tech support is responsive and human, which enhances my experience.

  ### 12. Simplifies Event Planning and Execution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mudasir h. | Digital Operations Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2025

**What do you like best about Swapcard?**

What I like best about Swapcard is how intuitive and user-friendly it is. From managing registrations to engaging attendees, the platform makes event organization smooth and efficient. The interface is easy to navigate, and all the key features are readily accessible, which saves a lot of time and effort.

**What do you dislike about Swapcard?**

Swapcard is a great platform. I’d love to see even more customization options in the future, but overall it’s very easy to use and reliable

**What problems is Swapcard solving and how is that benefiting you?**

Swapcard helps us streamline event management and attendee engagement by providing an all-in-one platform for networking, lead scanning, and content delivery. Its intuitive interface makes it easy for both organizers and participants to connect, access information, and track interactions in real time.

For us, the biggest benefit is how Swapcard supports localized experiences. Since most of our events are in the Middle East, features like multilingual support, local time zones, and culturally relevant content ensure attendees feel catered to, which improves engagement and satisfaction.

**Official Response from Merima Lozic:**

> Thank you for sharing your feedback! It’s great to know that Swapcard is making your event management process smoother and more efficient.

Hearing about your experiences in the Middle East is especially rewarding, as we’re committed to ensuring that every attendee feels seen and included, no matter where they are.

  ### 13. UX-Friendly Swapcard Elevates Expo Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abigail C. | Product Management Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2026

**What do you like best about Swapcard?**

I like the fact that everything is visible, from the header to the logo and all the words and information included; it's really UX friendly. It's very important for people to immediately see the photos and important information that I'm going to showcase. The initial setup was very easy, and I never had an issue because, again, it's very UX friendly.

**What do you dislike about Swapcard?**

None really - it was easy to navigate

**What problems is Swapcard solving and how is that benefiting you?**

I use Swapcard to give clients, colleagues, and suppliers a preview of our company or brand. It's UX friendly, with headers, logos, and information clearly visible, which is key for showcasing visuals and important details at events.

  ### 14. Well-Integrated, Real-Time Updates with Reliable Performance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about Swapcard?**

Swapcard was much better integrated than what PCMA previously used. I liked that it updated in real timr so when sessions were over you did not have to continually scroll through to find more sessions, but that you could toggle the past sessions back for reference after it was over for reference. I did not have any problems with the app crashing or needing to be refreshed.

**What do you dislike about Swapcard?**

Some sessions were missing key details, like vital directions. I assumed the conference center would provide that information, but for example, when I was trying to find a session in Terrace 4, I ended up having to ask three people (who weren’t easy to find, and two of them had no idea) where it was because the app didn’t have an embedded map. If it isn’t possible to include a map, the app could at least add clearer location notes, such as stating that Terrace 4 is on the top floor of the convention center.

**What problems is Swapcard solving and how is that benefiting you?**

The engagement from participants has been great. Years ago, no one would even open the app. Now, everyone I know has it on their phones, can answer their own questions, and is able to take in more during the event.

  ### 15. Easiest Conference App, But Attendee List Export Needs Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Huw H. | Conference and Association Partnership Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Swapcard?**

OF all the conference apps I have been a user of this one (swap card)  has been the easiest to use for me and the most adopted by the other participants at the event

**What do you dislike about Swapcard?**

its possible but hard to extract the list of fellow attendees - something that we all do to get the maximum benefit from the event - make it a simple download for registered attendees

**What problems is Swapcard solving and how is that benefiting you?**

Swap card primarily helps me overcome the fact that people have stopped passing round business cards - so it enables me to log who i met and for them to know they met me through scanning barcodes 9 in particular knowing someone scanned me is very useful as only one of us has to scan and we both get each others info.

As an event navigation app it also works well allowing me to plan the schedules I am attending and for networking purposes i can make sure i attend sessions people i want to meet with are also attending

  ### 16. Straightforward Event Management with Attendee Insights

**Rating:** 4.5/5.0 stars

**Reviewed by:** Thomas M. | International Senior Sales Manager

**Reviewed Date:** October 28, 2025

**What do you like best about Swapcard?**

I have been using Swapcard for about four years and extensively at various expos, including the PCMA EMEA and PCMA convening leaders, which are part of the broader event and business ecosystem. I love the single sign-on feature, which makes it convenient and hassle-free to log in without worrying about passwords. The platform is user-friendly, and setting it up was straightforward. I just needed to add a profile photo, my social media URLs, and a bit about my bio, which was easy to manage. I also appreciate how modular Swapcard is, allowing integration with other APIs like SlapSite, and external services such as Spotify and Google Maps, which enhances the overall experience. Furthermore, Swapcard is very user-friendly and familiar, which is likely because many providers use it, making it straightforward and snappy to use. The ease of use for signing up and its general layout really stand out as positive aspects, contributing to its simplicity and accessibility.

**What do you dislike about Swapcard?**

I find it challenging to achieve proper networking with Swapcard, as it primarily assists in identifying who is on the attendee list and the sessions they are attending. However, its usefulness diminishes when it comes to actual communication and discussion with attendees inside or outside the app. The platform does not adequately support these networking interactions, and exporting attendee lists is cumbersome. Currently, one can only export attendee information after a friend request is accepted, which is not ideal for everyone as the app might not be used for this purpose by all users. It would be beneficial if Swapcard allowed filtering attendees by industry, or whether they are a buyer or exhibitor, and enabled exporting based on these criteria for seamless integration with CRM systems.

**What problems is Swapcard solving and how is that benefiting you?**

I use Swapcard to see attendee numbers, enable matchmaking for outreach, and check session attendance, enhancing networking. Its ease of login with single sign-on and integration capabilities with tools like Google Maps simplify event participation.

  ### 17. Intuitive Event Management, Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ira F.

**Reviewed Date:** January 26, 2026

**What do you like best about Swapcard?**

I like Swapcard for its intuitive UI, which is easy for both organizers and users to navigate. Organizers can customize it with ease, enhancing the overall experience. Additionally, I appreciate the great customer support that comes with it.

**What do you dislike about Swapcard?**

No dislikes but there's always additional 3rd party data sources it could be expanded to further integrate with - ex. Salesforce & Hubspot.

**What problems is Swapcard solving and how is that benefiting you?**

I use Swapcard for exhibitor and product discovery, floorplan wayfinding, sessions, and networking. It has an intuitive UI for both organizers and users and offers great customer support. Users know how to use the app easily, and organizers can customize it effortlessly.

  ### 18. All Conference Info in One Place, with Instant Access to Leads

**Rating:** 3.5/5.0 stars

**Reviewed by:** Megan L. | Senior Content Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2026

**What do you like best about Swapcard?**

I love that all our conference information is in one place and that I don't need to wait until the end of the conference to see and access the leads and contacts my team has made.

**What do you dislike about Swapcard?**

A little dated, had some trouble finding certain features.

**What problems is Swapcard solving and how is that benefiting you?**

Faster lead retreival from conferences.

  ### 19. Top of the Line Event Ecosystem

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shanika S. | Senior Meeting and Conference Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2026

**What do you like best about Swapcard?**

It’s easy to use, extremely customizable, and integrates with different systems smoothly. The team is also amazing and very helpful.

**What do you dislike about Swapcard?**

I have not seen varied color palettes so that would be my only critique.

**What problems is Swapcard solving and how is that benefiting you?**

Swapcard would help solve the challenge of managing multiple vendors across our event ecosystem.  That makes my job easier and allows me to spend more time on other issues.

  ### 20. My work has improved with Swapcard.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alexander L. | Director of Philosophy, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2026

**What do you like best about Swapcard?**

I like how other apps and forms of software are integrated into this app. I also enjoy the copilot feature that allows me to work through the process

**What do you dislike about Swapcard?**

One thing I think they could improve on is the troubleshoot feature

**What problems is Swapcard solving and how is that benefiting you?**

It is allowing me to blast emails to the lead sender that I scan in the convention hall.

  ### 21. Intuitive and Easy to Use, Yet Needs Notification Fixes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brooke S. | Manager, Conference &amp; Event Services

**Reviewed Date:** January 26, 2026

**What do you like best about Swapcard?**

I used Swapcard for the PCMA CL26 App and really found it easy to connect with other attendees and exhibitors, and to view the overall schedule of events. I appreciate its ease of use and love how extremely intuitive and user-friendly it is. The initial setup was also really easy, which I found to be a big plus.

**What do you dislike about Swapcard?**

Sometimes the notifications don't clear out until you refresh or close out of the app entirely.

**What problems is Swapcard solving and how is that benefiting you?**

I find Swapcard very easy to use and extremely intuitive, helping me connect with attendees and exhibitors and view event schedules effortlessly.

  ### 22. Empowers Event Management with Confidence

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nathalie B. Y. | Executive Assistant to Chief Executive Officer

**Reviewed Date:** February 06, 2026

**What do you like best about Swapcard?**

I appreciate Swapcard for providing better oversight and enabling faster decisions, which is crucial in managing events and meetings. The smart meeting scheduler and calendar integration are features I highly value. Additionally, using Swapcard has increased trust from leadership. I found the initial setup to be so easy.

**What do you dislike about Swapcard?**

I don't like the lack of offline access and data caching.

**What problems is Swapcard solving and how is that benefiting you?**

I use Swapcard to manage events and meetings. It resolves time zone confusion and last-minute meeting changes, providing better oversight and enabling faster decisions. It also increases trust from leadership.

  ### 23. User-Friendly Event Management with Room for App Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shiv V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2026

**What do you like best about Swapcard?**

I like that Swapcard is very user-friendly. It has everything I need in one place, which makes it convenient for me to use. The initial setup was very easy.

**What do you dislike about Swapcard?**

I'm not sure if you have a mobile app. If there is one in mobile, I think that would be great.

**What problems is Swapcard solving and how is that benefiting you?**

It has everything that I need in one place.

  ### 24. Intuitive, User-Friendly Platform for Easy Expo Preparation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ana R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about Swapcard?**

I feel like Swapcard is very intuitive and user-friendly, which stands out because a lot of other platforms make things unnecessarily complicated. I appreciate Swapcard for being straightforward and simple. The initial setup was easy for me.

**What do you dislike about Swapcard?**

None to note.

**What problems is Swapcard solving and how is that benefiting you?**

I was able to upload sell sheets and complete my online booth with Swapcard, making the process straightforward and simple.

  ### 25. Easy, Intuitive Interface That’s Simple to Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lyndsey R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about Swapcard?**

The interface feels easy, intuitive and simple to use. The team are on hand and happy to assist also which makes the partnership work well.

**What do you dislike about Swapcard?**

N/A I haven't utilised enough of the platform to date to make comment on this.

**What problems is Swapcard solving and how is that benefiting you?**

Comms across multiple channels is easy to navigate. Easy to use between events, across regions.

  ### 26. Connection made simple!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Eva L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about Swapcard?**

I liked the easy access to finding other people at the conference!

**What do you dislike about Swapcard?**

I wish the calendar or schedule was in a more calendar layout to visualize the sessions and what I was going to attend.

**What problems is Swapcard solving and how is that benefiting you?**

It made finding the schedule easy and all in one place.

  ### 27. Exceptionally User-Friendly and Intuitive App

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2026

**What do you like best about Swapcard?**

Swapcard is super user-friendly and easy to navigate. Even someone who isn’t very tech-savvy would be able to use the app.

**What do you dislike about Swapcard?**

From my experience, I can't really think of downsides

**What problems is Swapcard solving and how is that benefiting you?**

First of all, thanks to Swapcard we can run a paperless event. No more printing agendas, programmes etc.
Then it really helps showcase the event, from the content, to the speakers and the various activities.

  ### 28. Easy-to-Use Platform That Just Works

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about Swapcard?**

I like the platform and how easy it is to use throughout the app.

**What do you dislike about Swapcard?**

I feel like the social media connections can be easier to put in rather then difficult because I had trouble uploading my LinkedIn

**What problems is Swapcard solving and how is that benefiting you?**

Building connections and uploading info

  ### 29. Easy to Navigate and Fully Personalisable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about Swapcard?**

It's easy to nagivate - both as an organiser and participant. Fully personisable

**What do you dislike about Swapcard?**

That you can't adjust session evaluation forms.

**What problems is Swapcard solving and how is that benefiting you?**

Providing all information to the participants from one source and avoid printing.

  ### 30. User-Friendly Platform That Delivers Genuine Help

**Rating:** 4.5/5.0 stars

**Reviewed by:** Irene G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about Swapcard?**

The platform is straightforward and user-friendly, making it genuinely helpful.

**What do you dislike about Swapcard?**

Fortunately, I didn't encounter any problems with it, so I'm satisfied.

**What problems is Swapcard solving and how is that benefiting you?**

It’s helping me connect with more professionals, and I truly appreciate that.

  ### 31. Very powerful tool!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yevheniia O. | Head of Growth, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 02, 2025

**What do you like best about Swapcard?**

Useful and powerful tool, that easy to use.

**What do you dislike about Swapcard?**

Sometimes suggest new version update, but I can't upgrade.

**What problems is Swapcard solving and how is that benefiting you?**

Connecting network globally.

**Official Response from Merima Lozic:**

> Thank you for your review! We’re delighted to hear that you find Swapcard easy to use and that it helps you connect globally.

We also appreciate your feedback regarding updates. Please know that our team is working continuously to make the update process as seamless as possible for all users.

  ### 32. Comprehensive All in One Event Management and Community Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dom H. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2022

**What do you like best about Swapcard?**

Swapcard offers the most comprehensive, and high quality, platform for all your virtual, hybrid and in person events. 

With an easy to use desktop app for virtual attendees and a mobile app for in person attendees Swapcard delivers event content, AI powered networking and matchmaking, meetings management, audience response, registration as well as an unrivalled sponsor and exhibitor experience.

The AI powered networking and matchmaking is a particular highlight with the platform promoting relevant attendees based on their profile and engagement with the platfrom. 

The platform also offers 'roundtables' to enable breakout groups or for  speakers to answer attendees questions live. The exhibitor centre and virtual booths are excellent providing sponsors and exhibitors with great visibility, marketing and lead generation opportunities. 

Swapcard provides it's own attendee registration platform or you can integrate with a large number of other providers. It's possible to extend the platform to 3rd party sites using the 'webview' option and there's granualar control over what attendees can do, and see, on the platform using grouping. The platfform has built in email and notification management to support great communication with attendees. 

The platform is great for all types of events from 10 people to many 1000s. We've not experienced any issues with Swapcard and it's always delivered a great result for our events.

**What do you dislike about Swapcard?**

For in person or hybrid events it would be good to have the results of audience questions or comments to be formatted and presented in a main screen view so the feedback can be reviewed by speakers on the main screen. I'm sure this will be addressed in the future, the Swapcard dev and support team are excellent.

**Recommendations to others considering Swapcard:**

All major event platforms claim to be 'all in one', but they aren't and some have major elements like registration missing - Swapcard gets the closest and is the most easy to use.

**What problems is Swapcard solving and how is that benefiting you?**

We use Swapcard because it is the event platform which delivers the best, most easy to use, attendee experience for all formats of events. The platform enables managing, supporting and maintaining an event, programme of events, and establishing a community of practice or interest. The platform can be completely rebranded if required.

**Official Response from Morgan Caldwell:**

> Hi Dom- we appreciate your feedback! I'm glad you found so many features relevant and useful. You'll be happy to know-that updating the polling feature is already on our roadmap!- Morgan

  ### 33. Easy to use app for Virtual and in-person events

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about Swapcard?**

Nice, clean look. Easy to setup and easy for attendee to use it. Nice UI experience

**What do you dislike about Swapcard?**

Registration inetgration. Limited features.

**What problems is Swapcard solving and how is that benefiting you?**

Swapcard is creating a comptetive platform for event registration and mobile app. It provides another product outside of the established once. It helps me to choose the right product based on our client needs.

**Official Response from Carlos Araujo:**

> We're glad to hear that you find Swapcard easy to use and appreciate its clean look and user-friendly interface. It's great to hear that Swapcard is helping you choose the right product for your client's needs. We are committed to providing a competitive platform for event registration, with more updates and features about to be released soon.

  ### 34. SwapCard Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about Swapcard?**

The event app can be customized and has a great look for user experience

The support from our main point of contact -- her response time was quick and she was helped troubleshoot and use other features to enhance the attendee experience

**What do you dislike about Swapcard?**

Technical difficulties -- during the event the agenda was incorrect for attendees even though we had made updates in the studio. Our team spent quite a bit of time talking with chat support and the only solution they could provide was for attendees to delete and reinstall the app which was frustrating for our clients.

Unable to have custom features like "add on" where attendees can purchase ticket to additional events that happen in the evenings after the main sessions

Manually entry from WooCommerce to SwapCard leaving too much room for error.

**What problems is Swapcard solving and how is that benefiting you?**

Event app and onsite checkin

  ### 35. Intuitive, sleek and functional platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Olly H. | Event Director, Events Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Swapcard?**

The platform is easy to brand with a great integrated meeting functionality and networking tools. The team are always readily available to answer questions and it's easy for delegates to use. It's easy to setup and we use it regularly with a number of our clients.

**What do you dislike about Swapcard?**

The platforms branding options and layouts are very simple which don't offer the opportunity to setup a site that feels unique to each client. It could also use a functionality to create content libraries as a stand alone space, separate from uploading documents to agenda items, or exhibitors.

**What problems is Swapcard solving and how is that benefiting you?**

Event registration, meeting booking tools, remote networking tools, programme and integrated interactive tools and ease of use for delegates

**Official Response from Carlos Araujo:**

> We're glad to hear that you find Swapcard intuitive, sleek, and functional. Our team is committed to providing readily available support and we're pleased to hear that you find the platform easy to brand and use for your clients. We appreciate your feedback on the branding options and layouts, and we'll take it into consideration for future improvements. Thank you for sharing your experience with us!

  ### 36. Pleasant and informative

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tanmay S. | Senior Associate Growth Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Swapcard?**

I like Swapcards because they effectively use tools to facilitate B2B matchmaking, which connects individuals and is easy to use.

**What do you dislike about Swapcard?**

Each client's experience can be personalized and unique. A content library could be really helpful.

**What problems is Swapcard solving and how is that benefiting you?**

Collecting leads and connecting with prospects have become very easy.

  ### 37. Good for sponsors and exhibitor's at events.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mike D. | Organizer: JoomlaDay Minnesota, Joomla Treasurer, Joomla World Conference Team, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2024

**What do you like best about Swapcard?**

Being able to collect leads, make a profile and book meetings is the most important thing at physical events. Events that use swapcard make that process easier and allow you to be more focused on the event.

**What do you dislike about Swapcard?**

The largest issue is that is does not sync with external calendars, sure you can export your meetings but many people book using external calendar tools and you have to play the dance of making sure your availability is updated on both your main calendar and swapcard.

**What problems is Swapcard solving and how is that benefiting you?**

Investing at attending a physical event is not cheap and having the tools to make the most of the short time is vital. Swapcard allows us to book meetings, share information about our brand and plan before attending the event. It is one of the reasons I return to events that use it.

**Official Response from Merima Lozic:**

> Thank you for the feedback, Mike! It's great to hear how Swapcard has made attending physical events easier and more focused for you. We're continuously improving the platform further, so stay tuned for more enhancements and features to make your event participation even more seamless and productive!

  ### 38. Swapcard makes event websites and apps simple

**Rating:** 4.5/5.0 stars

**Reviewed by:** Allison B. | Vice President of Events, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Swapcard?**

It's simple to make really nice-looking and functional event websites and an app.

**What do you dislike about Swapcard?**

The email and communications platform could be improved.

**What problems is Swapcard solving and how is that benefiting you?**

We were searching for an affordable event platform that allowed us to make attractive and user-friendly event platforms and apps. Swapcard allows us to display all of our event content and information and allows our virtual and hybrid attendees to watch sessions.

**Official Response from Carlos Araujo:**

> We're glad to hear that you find Swapcard simple to use and that it helps you create attractive and user-friendly event websites and apps. Thank you for your feedback about the email communications. We continuously work to improve our platform and will take this feedback to our product team.

  ### 39. Amazing features, clean look, easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Swapcard?**

Swapcard is incredibly intuitive. From an organizer side, it's easy to manage and update information. From a user side, the interface is up to date, easy to navigate, and looks sharp.

**What do you dislike about Swapcard?**

Nothing really stands out at the moment regarding dislikes. Perhaps more unique branding opportunities needed.

**What problems is Swapcard solving and how is that benefiting you?**

User friendly event app for our annual user conferences.

**Official Response from Carlos Araujo:**

> We're thrilled to hear that you find Swapcard intuitive and easy to use. We're constantly working on improving the platform, including exploring more unique branding opportunities. Thank you for your feedback!

  ### 40. Excellent hybrid events platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Billy C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2023

**What do you like best about Swapcard?**

User interface is clean and simple for all experience of users
Fully customisable and flexible to suit our specific scenarios
Exhibitor/sponsor friendly, allowing them to build profiles with little to no input from us
Account managers are great at not just support but will actually take some time to know you event and recommend features/ideas

**What do you dislike about Swapcard?**

Coming from the UK pharmaceutical market, we have to make the platform have blocks and restrictions for certain ticket types, scenarios and delegate types. This can get quite complex to implement if you're not used to creating these sorts of things. The Swapcard team are great at assisting but it will take a little time to get used to building very complex events.

**What problems is Swapcard solving and how is that benefiting you?**

Running a hybrid conference can be extremely difficult particularly for the industry/sector we deliver events in. We also have quite a wide age demographic. These two combined made it impossible to get a platform designed without spending thousands of pounds of development time and custom-built apps. Swapcard, with a bit of work from ourselves, allows us to custom-build a hybrid events platform for our online and in-person delegates whilst supporting the legal requirements of the industry we work in. Along with that, our delegates of all ages have found it simple and are actively using throughout each event.

**Official Response from Merima Lozic:**

> Thank you Billy for your detailed review! We love hearing from our customers about how easy it is to use the platform. We are constantly improving our features and the look and feel of the interface to ensure an even better event outcome next time.

  ### 41. Swapcard Support Team are Amazingly Responsive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Melissa T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2023

**What do you like best about Swapcard?**

Every time I contact Swapcard for assistance they are there to support me and resolve my enquiry quickly, professionally and friendly! Thank you

**What do you dislike about Swapcard?**

There was a field (Content-People-Engagement field) that was not working that caused me some additional admininistration with my attendees.

**What problems is Swapcard solving and how is that benefiting you?**

Its a great platform providing all attendees & speakers a centralized space for information, networking and reviewing post the event date. It's brilliant that recordings can be saved for reviewing and keeps focus on our brand. Its also very easy to update/create and looks very professional and the support offered is quick and professional.

**Official Response from Merima Lozic:**

> Thank you for your review, Melissa! I am happy to hear that our support team was able to help you with your event needs. The platform centralizes all the information needed, helping you save time and focus on what truly matters - creating meaningful connections. 

  ### 42. Swapcard's UI/UX and customer support is incredible.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samuel K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 06, 2023

**What do you like best about Swapcard?**

The interface for Swapcard is clean and efficient. Very user-friendly and you barely need any assistance. In case you need help their support team responds quickly.

**What do you dislike about Swapcard?**

The inclusion of more integrations with third-party software would be a great asset. Was intending to get integration with Wildappricot. But still, their manual and excels data update still worked perfectly fine.

**What problems is Swapcard solving and how is that benefiting you?**

Marketing offers a platform to market both the organization and also improve leads conversion.
Seamless event management ensures that the business /organization focuses on the most pertinent issues and not just logistics.
Through the above, more efforts are up to converting leads and more of the logistics are handled by the Swapcard app.

**Official Response from Merima Lozic:**

> Hey Samuel! Thank you for your review. As the leading all-in-one event platform, we are happy to meet your event needs. Let us know which features you want to see next, and I will pass your feedback to our product team.

  ### 43. Easy to use app

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2024

**What do you like best about Swapcard?**

It has a good UI which makes it easy to navigate the app

**What do you dislike about Swapcard?**

I have to explore it more to get any things I dislike

**What problems is Swapcard solving and how is that benefiting you?**

Setting a the company profile and networking

**Official Response from Carlos Araujo:**

> We're glad to hear that you find Swapcard easy to navigate! We hope you continue to enjoy using our app as you explore its features further.

  ### 44. Good functionality for networking, could do with improvement in some areas.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ivan B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2023

**What do you like best about Swapcard?**

Pretty good interface for both attendee-users and organizer-users. Has most functionality that is necessary and useful. Have scoped out lots of other apps and Swapcard is best for our needs (by far).

**What do you dislike about Swapcard?**

A bit buggy in some areas and some seemingly obvious features are overlooked or deprioritized. But this might just be because our needs are different from others.

**What problems is Swapcard solving and how is that benefiting you?**

Helping attendees to network with each other and make impactful connections.

**Official Response from Merima Lozic:**

> Hello Ivan! Helping your attendees network and make important connections is exactly why we are here, so thank you for sharing your experience. I can assure you that our priority this year is improving platform reliability and increasing our support response time in order to assist you with any challenges that may arise from platform updates.

  ### 45. Good all-in-one app

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jessica C. | Associate Director, Meeting Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about Swapcard?**

Swapcard utilizes easy builds, flexible points on data, and seamless user experience for items needed. With other apps, they use hub and spoke models for what can be added on, however with Swapcard it meets our business needs with not many extra add-ons. They include access to Swapcard Academy which have great training modules on how to maximize the app usage for an organization.

**What do you dislike about Swapcard?**

When using the lead scanning tools, there isn't back office access to pull reports for our exhibiting companies - they have to do that on their own. Though it is seamless for them to do, many times they request us to pull reports which at this time we can't access unless adding ourself to their booth.

**What problems is Swapcard solving and how is that benefiting you?**

Mobile event app for our Meetings that promote discussion/networking opportunities with attendees, lead retrieval options for exhibitors, and a place to direct individuals for information, which helps the organization go paperless.

**Official Response from Merima Lozic:**

> Thank you Jessica for your detailed review! We love hearing how your experience with Swapcard has been seamless. The team is so happy to hear how Swapcard Academy has helped users such as yourself optimize the use of the platform. Hearing about your positive experience and what features you’d like to see next motivates us. We are always looking for ways to create the best event experiences for all! 

  ### 46. Great Chat Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about Swapcard?**

The ease of using Swapcard is fantastic. The customization is wonderful and the ability to have embedded videos and streaming is exactly what is needed for the shows that I work on.

**What do you dislike about Swapcard?**

Some times there is a little bit of a disconnect between what I would like to acheive and the intuitive nature of the system. However, I am always able to find work arounds that get it done.

**What problems is Swapcard solving and how is that benefiting you?**

Swapcard provides us a way to allow virtual attendence to our shows for registrants who cannot attendend the event in person. Additonaly, we are able to utlize the mobile app as well.

**Official Response from Merima Lozic:**

> Thank you for taking the time to leave us a review! The Swapcard platform is highly customizable and can be tailored to fit the attendee's needs, making it an all-in-one solution for any event. We are thrilled to hear that Swapcard contributed to your successful engagement of virtual event participants.

  ### 47. Easy to use, worked great for our in person event.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Linda T. | Director for Student Professional Dev. & Employer Relations, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 27, 2023

**What do you like best about Swapcard?**

The site itself is very easy to set up an event. I like the fact I can 'preview' my work/page.  Their tech support was also very quick. If I had questions, I could easily refer to the FAQ or email someone and they responded back very quickly.

**What do you dislike about Swapcard?**

Uploading the event attendees using their template proved to be a challenge. It was not as user-friendly as I would have liked it to be. I had to spend extra time doing a lot of trial and error. I hope they will improve that whole process/task.  I felt the FAQ also lacked information at times.

**What problems is Swapcard solving and how is that benefiting you?**

I chose it because it allowed us to hold in-person events. Many of the programs out there were for virtual events and our is in-person so finding a user friendly app to support that was important.

**Official Response from Merima Lozic:**

> Hey Linda! Thank you for providing such detailed feedback. We love hearing how much you're enjoying the Swapcard platform and your positive experience with our support team. As the leading all-in-one event platform, we are truly happy to meet your in-person event needs. If you want to keep up with our new product releases, I recommend signing up for Swapcard ON (https://www.swapcard.com/swapcard-on)!

  ### 48. Swapcard is a great and easy to use tool for you and the end users!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2023

**What do you like best about Swapcard?**

The platform is easy to use and build. There are many features, and you can use them creatively to give your clients a great tool. Like most apps, as an attendee, you can build your schedule, or you can be assigned to one by the organizer. The Exhibitor space is great and you can set up one on one's with attendees.

**What do you dislike about Swapcard?**

There is not much to not like about Swap card, but one feature that I would like Swapcard to add is when you are building, and you go page to page to build or check your work, I wish it would not go back to the beginning after checking a setting each time when you have multiple pages to go through.

**What problems is Swapcard solving and how is that benefiting you?**

Swapcard gives us an easy-to-use app and or virtual tool that we can use, and our clients and attendees find easy to use. Your clients keep coming back and wanting to use Swapcard because it is a great tool.

**Official Response from Merima Lozic:**

> Thank you for this amazing review! It feels great to hear how much you and your clients love Swapcard. We’re excited to launch our latest features that will help you deliver an even better event experience. You can keep up to date on all of these by signing up for Swapcard ON (https://www.swapcard.com/swapcard-on)! 

  ### 49. Great experience!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Letícia T. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 26, 2023

**What do you like best about Swapcard?**

SUPER fast support service. I had a problem with my email, as it wasn't reaching my inbox, and in less than 4 hours the support team contacted me and solved my problem.

**What do you dislike about Swapcard?**

I haven't encountered anything that leaves me dissatisfied yet within the platform. I have always been well attended to and found the platform super easy to use. Nothing that leaves me dissatisfied.

**What problems is Swapcard solving and how is that benefiting you?**

SwapCard helped me resolve my email issue; I wasn't receiving emails in my inbox, and it was solved in less than 4 hours. Fast and efficient service from the platform.

**Official Response from Merima Lozic:**

> Thank you for your evaluation Letícia! Our team is unique, always reliable and quick to assist you with any challenge that may arise. We hope to continue making your events successful with new features and improvements on the platform.

  ### 50. Swapcard: Revolutionizing Event Networking and Engagement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 05, 2023

**What do you like best about Swapcard?**

I recently had the opportunity to use Swapcard, and I must say it is a game-changer when it comes to event networking and engagement. Swapcard provides a comprehensive platform that seamlessly connects event organizers, exhibitors, and attendees, creating a virtual environment that fosters meaningful interactions and enhances the overall event experience.

**What do you dislike about Swapcard?**

Needs better meeting features
A better chat bot
Often bugs tend happen and can only be noticed during the live days of the event

**What problems is Swapcard solving and how is that benefiting you?**

Swapcard is creating another type of offering to other companies where they can be part of events away from their origin via online and also generate valuable leads for their benefit.

**Official Response from Merima Lozic:**

> Thank you for this great feedback! With our AI matchmaking feature, finding and connecting with people and companies of the same interest has never been easier. We are constantly improving our features and are eager to improve your experience!


## Swapcard Discussions
  - [Do you have a plan for hybrid event ?](https://www.g2.com/discussions/do-you-have-a-plan-for-hybrid-event) - 2 comments, 2 upvotes
  - [Does Swapcard have an app?](https://www.g2.com/discussions/does-swapcard-have-an-app) - 2 comments
  - [Does Swapcard use zoom?](https://www.g2.com/discussions/does-swapcard-use-zoom) - 2 comments
  - [What does swapcard do?](https://www.g2.com/discussions/what-does-swapcard-do) - 1 comment

- [View Swapcard pricing details and edition comparison](https://www.g2.com/products/swapcard/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-17+02%3A05%3A15+-0500&secure%5Bsession_id%5D=55d35de7-6869-4087-99eb-e4b490cc3f1c&secure%5Btoken%5D=dbacd2e555d2341f9a511a9ab197ba6f76176aac9d5ebc14b9bddebcca7f84fc&format=llm_user)
## Swapcard Integrations
  - [A2Z Events](https://www.g2.com/products/a2z-events/reviews)
  - [Bizzabo](https://www.g2.com/products/bizzabo/reviews)
  - [Cadmium Events and Education Platform](https://www.g2.com/products/cadmium-events-and-education-platform/reviews)
  - [Captello](https://www.g2.com/products/captello/reviews)
  - [cOASIS](https://www.g2.com/products/coasis/reviews)
  - [Crowd Connected](https://www.g2.com/products/crowd-connected-crowd-connected/reviews)
  - [Cvent Event Marketing &amp; Management](https://www.g2.com/products/cvent-event-marketing-management/reviews)
  - [eShow](https://www.g2.com/products/eshow/reviews)
  - [Evenium](https://www.g2.com/products/evenium/reviews)
  - [Eventbrite](https://www.g2.com/products/eventbrite/reviews)
  - [Eventmaker](https://www.g2.com/products/eventmaker/reviews)
  - [ExpoFP](https://www.g2.com/products/expofp/reviews)
  - [FairMate](https://www.g2.com/products/fairmate/reviews)
  - [Gevme](https://www.g2.com/products/gevme/reviews)
  - [HubSpot CRM Integration for Jira](https://www.g2.com/products/hubspot-crm-integration-for-jira/reviews)
  - [IndoorAtlas](https://www.g2.com/products/indooratlas/reviews)
  - [Interprefy](https://www.g2.com/products/interprefy/reviews)
  - [MapsPeople](https://www.g2.com/products/mapspeople/reviews)
  - [Map Your Show](https://www.g2.com/products/map-your-show/reviews)
  - [Pimcore](https://www.g2.com/products/pimcore/reviews)
  - [RainFocus](https://www.g2.com/products/rainfocus/reviews)
  - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews)
  - [Stova (Formerly Meetingplay &amp; Aventri)](https://www.g2.com/products/stova-formerly-meetingplay-aventri/reviews)
  - [Streampoint](https://www.g2.com/products/streampoint/reviews)
  - [Swoogo](https://www.g2.com/products/swoogo/reviews)
  - [Tito](https://www.g2.com/products/tito/reviews)
  - [Universe](https://www.g2.com/products/universe/reviews)
  - [Visit by GES](https://www.g2.com/products/visit-by-ges/reviews)
  - [Weezevent](https://www.g2.com/products/weezevent/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Swapcard Features
**Registration**
- Event creation
- User registration process
- Payment processing
- Mobile check-in
- On-site tickets and registration

**At-Event Tools**
- Business Card Scanner
- Notetaking
- Device Rental

**Marketing and Communications**
- Lead generation and retrieval
- Social media promotion
- Email customization
- Contact list management

**Administration**
- Event Configuration
- Event Marketing
- Speaker Access and Control
- Advanced Reporting

**Event Networking**
- Meeting Scheduling
- Integration / APIs
- Virtual Networking
- Communication Tools
- Attendee Profiles

**Generative AI**
- AI Text Generation

**Agentic AI - Mobile Event Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Marketing and Communications**
- Email automation
- Email customization
- Contact list management
- Social media promotion
- Lead generation and retrieval

**Post-Event Tools**
- Lead Follow-Up
- Lead Analysis
- Interaction History

**Attendee Engagement**
- Social media integrations
- Attendee networking
- Attendee surveys-attendee engagement

**Virtual Experience**
- Virtual Lobby
- Built-In Webcasting
- Webcasting Integrations
- Cross-Device Functionality
- Session / Agenda Management
- Live Streaming & Recording
- Registration & Attendee Management
- Event Setup & Scheduling
- Branding & Customization
- Interactive Speaker / Moderator Controls

**Event Intelligence**
- Meeting Reports
- Prospect Intelligence 
- Lead Capture
- AI-Powered Matchmaking

**Agentic AI - Event Registration & Ticketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Event Operations**
- Staff management
- Session scheduling
- Speaker submissions
- Exhibition management

**Software Offerings**
- Web Portal
- Mobile Application
- Integrations & APIs

**Registration**
- Event creation
- User registration process
- Mobile check-in

**Engagement**
- Online Event Agenda
- Interactive Content
- 1:1 Networking
- Exhibitors/Sponsorships
- Gamification & Incentives
- Real‑Time Interaction Tools
- Networking / Matchmaking

**Attendee Engagement**
- Event agendas and schedules
- Floor plans / maps
- Social media integrations
- Attendee networking
- Attendee surveys

**Generative AI**
- AI Text Generation

**Agentic AI - Event Networking and Matchmaking**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Lead Retrieval**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Platform**
- Performance and reliability
- Reporting and dashboards
- API / integrations
- Multiple event management

**Agentic AI - Virtual Event Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Generative AI**
- AI Text Generation

**Generative AI**
- AI Text Generation

**Administration / Support - Virtual Event Platforms**
- Role‑Based Access & Permissions
- Security & Compliance

**Agentic AI - Event Management Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Agentic AI - Event Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Insights & Scale - Virtual Event Platforms**
- User Capacity & Reliability
- Analytics & Reporting

## Top Swapcard Alternatives
  - [Whova](https://www.g2.com/products/whova/reviews) - 4.8/5.0 (1,527 reviews)
  - [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) - 4.5/5.0 (914 reviews)
  - [Cvent Event Marketing &amp; Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,082 reviews)

