SuprSend Reviews & Product Details - Page 7

- Ease of editing the look and feel of email and Whatsapp notifications.

- Integration with email providers like SendGrid, Gupshup etc.

- Stellar custom support via slack.

- Separate tool (Bifrost) to manage broadcast communications without touching code with just SQL queries. Review collected by and hosted on G2.com.

No downsides as such. They were able to resolve the issues we reported quickly. Review collected by and hosted on G2.com.

- Easy and seamless integration across multiple communication channels

- Tech support is great, and queries are resolved within a few hours.

- The UI builder and visualizer tool for notifications are also great.

Overall: For the teams in the developing phase, it's a great tool to manage notifications. Review collected by and hosted on G2.com.

- Logs and error messages can be improved. Review collected by and hosted on G2.com.

We got up and running with our notifications in less than 2 hours. The ability to A/B test with templates without a single line of code is awesome. The analytics dashboard for tracking the efficacy of the notifications is also very effective. Review collected by and hosted on G2.com.

The platform can have some more channel integrations, although, the ones we were looking for were non-standard. We were able to integrate SMS, Whatsapp, Push and Email seamlessly. We wanted to integrate Telegram and Discord as well. It would be good to have these channels in the future. Review collected by and hosted on G2.com.

1. The template builder and workflow capabilities make it easy to set up even the most intricate logic

2. One trigger for email and push

3. Very detail analytics

4. Error reporting and real time logs has increased deliverability Review collected by and hosted on G2.com.

I cannot edit template name, or archive a template. With time, there are so many templates created. Team is saying they will work on it. Review collected by and hosted on G2.com.

Last year I coded 4 sstartup MVPs from scratch and Suprsend made a difference between spending a week setting up notifications and spending 1 day. With suprsend I can spend more time writing business logic and less time configuring boring stuff Review collected by and hosted on G2.com.

I would enjoy having more analytic features like A/B testing to measure and compare the performance of notifications across different notification channels Review collected by and hosted on G2.com.

Design can customize customer notification needs rather than tech developing the templates every-time (for the same data set) and making it live. Review collected by and hosted on G2.com.

Ability to provide to our end customers for configuring their notifications Review collected by and hosted on G2.com.

1. If you want to build the right notification architecture for your platform, it can be a very time-consuming and resource-heavy project. SuprSend is simply plug and play. Also, you don't need to worry about scaling at peaks.

2. Able to run AB experiments with notification content without tech intervention

3. Finally able to avoid spamming users. Most orgs tend to use all channels each time they want to notify users. Here you can define the mandatory channels and the system automatically decides on other channels only if the user has not seen the notification in mandatory channels. Amazing for cost optimisation at scale and to avoid spamming.

4. The team is extremely responsive. We were able to create a slack group for them and it's so easy to reach out, and schedule calls in real-time with them whenever needed.

I can't stress this one enough but ZERO/minimal tech dependency is so powerful for our product managers and content team. Design and send transactional notifications, run experiments and so on. Review collected by and hosted on G2.com.

I'm in love with this product so much that I'm becoming greedy for features. Would love for it to have DB connectors, telegram integrations and so on. I know it's in their roadmap though. Review collected by and hosted on G2.com.

We can add new notifications at an astronimical rate. Developers are no more a bottle neck for adding new notifications or making some minute changes. Review collected by and hosted on G2.com.

Wish Suprsend had a way by which we can connect our databse to it. Review collected by and hosted on G2.com.