SuprSend Features
What are the features of SuprSend?
Administration
- Custom Unsubscribe
- Detailed Server Logs
- Scheduling
- Triggered Notifications
- Segmentation
- Integrations
Integrations
- Webhooks
Messaging Channels
- SMS Messaging
Consolidation - Notification Infrastructure
- Automation
- API Integration
- Template
Customization - Notification Infrastructure
- User Preference
- Analytics
- Drag and Drop
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Technology Glossary Features
View definitions of the features and discover new technology terms.
SuprSend Categories on G2
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Integration
Data Import & Export Tools | Ability to input, modify and extract data from the application in bulk through a structured file. | Not enough data | |
Integration APIs | Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. | Not enough data | |
Breadth of Partner Applications | To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product. | Not enough data |
Platform
Customization | System provides sufficient customization to meet business requirements | Not enough data | |
Workflow Capability | Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action. | Not enough data | |
User, Role, and Access Management | Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | Not enough data | |
Internationalization | Enables users to view and transact business with the same content in multiple languages and currencies. | Not enough data | |
Sandbox / Test Environments | Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment. | Not enough data | |
Performance and Reliability | Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. | Not enough data | |
Output Document Generation | Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application. | Not enough data | |
Custom Tracking Domain | Based on 10 SuprSend reviews. Ability to define a custom domain from which emails are sent. | 93% (Based on 10 reviews) | |
Multiple Domains | As reported in 11 SuprSend reviews. Able to send emails from multiple domains. | 92% (Based on 11 reviews) | |
Dedicated IP | See feature definition | Ability to use a dedicated IP for deliverability. 11 reviewers of SuprSend have provided feedback on this feature. | 88% (Based on 11 reviews) |
Documentation | Based on 13 SuprSend reviews. Availability and quality of documentation for API, code library, implementation, and set up. | 92% (Based on 13 reviews) | |
Sender Reputation Management | Ability for the platform to manage individual domain reputations. That way, senders with good sending practices are not penalized based on the sending practices of others. 10 reviewers of SuprSend have provided feedback on this feature. | 92% (Based on 10 reviews) | |
Tracking & Reporting | Tracks emails sent and delivery rates and compiles them into standard reports. This feature was mentioned in 12 SuprSend reviews. | 96% (Based on 12 reviews) | |
Enterprise Scalability | Provides features and infrastructure to allow scaling for large organizations. 12 reviewers of SuprSend have provided feedback on this feature. | 93% (Based on 12 reviews) | |
Performance and Reliability | Emails are consistently received and software performs reliably. This feature was mentioned in 13 SuprSend reviews. | 94% (Based on 13 reviews) | |
Optimization | Optimizes marketing campaigns for mobile devices. | Not enough data | |
Integrations - Mobile Marketing | Integrates advertising/campaigns into mobile applications, games, and mobile browsers. | Not enough data | |
Internationalization | Facilitates global text message and mobile marketing campaigns. | Not enough data |
Email Marketing
Building and Personalizing Emails | Create and design emails with an editor; manage templates; personalize dynamically | Not enough data | |
Sending Outbound Emails | Create targeted lists, schedule and manage bulk email sending. | Not enough data | |
Manage Email Deliverability | Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring. | Not enough data | |
Automated Email Responses | Set up automated nurturing emails based on events, online activities, and lead scores | Not enough data |
Online Marketing
Landing Pages and Forms | Build customized landing pages and lead capture forms for specific marketing campaigns to maximize conversion and to capture the right qualifying information. | Not enough data | |
Dynamic Content | Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects. | Not enough data | |
A/B Testing | Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion. | Not enough data | |
Mobile Optimized | Support mobile-optimized emails, online forms, and landing pages. | Not enough data | |
Search Tracking and Optimization | Track performance of keywords and links in major search engines. Measure search rankings and performance. Improve page-level SEO with tools to diagnose and improve page performance. Integrate with Google AdWords. | Not enough data |
Lead Management
Marketing Lead Database | A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history. | Not enough data | |
Data Quality Management | Data quality consists of deduplication, cleansing, and appending your marketing database. | Not enough data | |
Segmentation | Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information. | Not enough data | |
Lead Scoring and Grading | Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization. | Not enough data | |
Lead Nurturing | Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps. | Not enough data | |
Online Behavior Tracking | Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks. | Not enough data | |
Automated Alerts and Tasks | Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device. | Not enough data | |
CRM Lead Integration | Sync lead, contact, account, and opportunity information with your CRM system. | Not enough data |
Campaign Management
Program Management | See feature definition | Manage marketing campaigns and programs across multiple channels, including online ads, video campaigns, mobile, virtual events, and social media. Create and optimize program assets such as landing pages, emails, campaigns, and lists. Track program objectives, results, and costs to assess the program ROI. | Not enough data |
Event / Webinar Marketing | Streamline the entire event process, including personalized invitations, registration, reminders, and post-event follow-up. Integrate with online meeting tools like WebEx, Adobe Connect, GoToWebinar. | Not enough data | |
Calendaring | Maintain a marketing calendar across multiple groups. Manage the calendar for the entire marketing department, from promotions to content to PR. | Not enough data | |
Budgeting | Manage all aspects of marketing investments, including assigning top-down budgets to various groups and divisions, planning marketing spending across programs, tracking open-to-spend, ensuring budget compliance, coordinating work-flows and permissions, and reconciling plans with actual invoices. | Not enough data |
Social
Social Listening | Monitor what leads and contacts say on sites such as Facebook, Twitter, YouTube, LinkedIn, blogs, and online communities. Incorporate into your lead and customer DB and use social insights to segment prospects. Trigger campaigns, and update lead scores. | Not enough data | |
Social Sharing | Add intelligent social share buttons to your campaigns and content. Track who is sharing your content and driving conversions. | Not enough data | |
Social Campaigns | Schedule automated posts to one or more social accounts; use or integrate with URL shortening services; and measure likes, comments, replies, and retweets. | Not enough data | |
Social Media Engagement | Social apps including polls, sweepstakes, and referral programs can enhance audience engagement. Include these on your website, landing pages, Facebook pages, and emails. | Not enough data | |
Social Media Advertising | Amplify brand and community stories; Reach customers by social profile and activity; Optimize social ad campaigns in real-time | Not enough data |
Reporting & Analytics
Basic Reporting | Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives. | Not enough data | |
Web Analytics | Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence. Use anonymous company look-up to identify anonymous visitors. Send alerts to sales reps of which of their prospects and customers web activity. | Not enough data | |
ROI Analytics | Measure leads, prospects generated, pipeline, revenue, investment, and ROI by marketing channel or program. The result is that you can see which marketing investments are generating the greatest return and get visibility into how marketing budget should be allocated going forward. | Not enough data | |
Revenue Analytics | Analyze how leads flow through the funnel by measuring stage to stage conversion rates and velocity. Allocate pipeline and revenue credit among all the marketing activities that have successfully touched an opportunity as it moves through the pipeline. | Not enough data | |
SEO / Keyword Analytics | Monitor and track how you rank for relevant keywords on major search engines and compare your overall performance to competitors. | Not enough data |
Administration
Template Creation | Process for administrator to create personalized email templates from scratch or incorporate and leverage existing templates. This feature was mentioned in 14 SuprSend reviews. | 96% (Based on 14 reviews) | |
Preset Template Availability | Based on 11 SuprSend reviews. Quantity and quality of preset email templates for administrators to construct their own emails. | 85% (Based on 11 reviews) | |
Custom Unsubscribe | Able to customize the unsubscribe templates, handler, and tracking. This feature was mentioned in 14 SuprSend reviews. | 96% (Based on 14 reviews) | |
Email Segmentation | See feature definition | As reported in 11 SuprSend reviews. Able to segment transactional emails based on their purpose. | 86% (Based on 11 reviews) |
Detailed Server Logs | As reported in 15 SuprSend reviews. Detailed logs for tracking and debugging mail server activity. | 96% (Based on 15 reviews) | |
Notifications | Alerts administrator whenever a pre-set event occurs. 12 reviewers of SuprSend have provided feedback on this feature. | 92% (Based on 12 reviews) | |
Scheduling | Based on 21 SuprSend reviews. Ability to schedule push notifications at a specific date and time, or set an expiration for time-bound messages | 98% (Based on 21 reviews) | |
Triggered Notifications | Provides the ability to automate notifications based on user behavior 22 reviewers of SuprSend have provided feedback on this feature. | 98% (Based on 22 reviews) | |
Segmentation | Based on 17 SuprSend reviews. Ability to segment audiences based on device type, location, demographics, customer behavior, etc. | 99% (Based on 17 reviews) | |
Integrations | Ability to integrate with other software that stores customer data to generate reminders (i.e. CRM software) 16 reviewers of SuprSend have provided feedback on this feature. | 99% (Based on 16 reviews) |
Integrations
Webhooks | See feature definition | Based on 14 SuprSend reviews. Integrates webhooks into emails to signal email status (i.e. sent, bounced, opened, etc.) | 90% (Based on 14 reviews) |
Event Tracking API | As reported in 13 SuprSend reviews. API used to track the status of emails. | 94% (Based on 13 reviews) | |
Mail Send API | API used to send emails (e.g. Web API, SMTP API) This feature was mentioned in 14 SuprSend reviews. | 95% (Based on 14 reviews) | |
Spam Filter Testing | Based on 10 SuprSend reviews. Testing to ensure emails do not go to recipient's spam folder. | 92% (Based on 10 reviews) |
User Interface Design
WYSIWYG Editor | Provides the ability to drag-and-drop elements into the application to customize interface. | Not enough data | |
Customized Branding | Provides tools for inserting brand logos, colors, quotes, and other proprietary content. | Not enough data | |
App Templates | Provides base-level application templates to build atop and customize for specifc users and actions. | Not enough data | |
Workflow Management | Allows the creation ofpage sequences, forms, and libraries for users navigating the application. | Not enough data |
Data Control
Data Migration | Lets users add data from existing sources when creating the initial application or changing data sources. | Not enough data | |
Data Synchronization | Continuously updates data as users or external data sources are edited. | Not enough data | |
Data Security | Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data. | Not enough data |
Publishing
Application Deployment | Releases the application for access on desktop or mobile devices. | Not enough data | |
Platform Compatibility | Lets users build cross-platform applications or provide specific templates for different device types. | Not enough data | |
Lifecycle Management | Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation. | Not enough data |
Analysis
Application Attribution | Attributes app installs to the marketing campaigns and media sources that drove it. | Not enough data | |
Campaign Analysis | Measures impact and effectiveness of mobile marketing campaigns. | Not enough data | |
Uninstall Tracking | Measures user-level uninstall insights. | Not enough data | |
Custom Dashboards | Creates custom data views to suit every team member's needs. | Not enough data |
Campaigns
Proximity Marketing | Collects geo-location data on mobile users to customize relevant campaigns. | Not enough data | |
Push Notifications | Pushes notifications or text messages to mobile devices | Not enough data | |
Bulk SMS | Provides templates for mass mobile messaging campaigns | Not enough data | |
Two-Way Text Messaging | Facilitates two-way text messaging to encourage consumer engagement and loyalty | Not enough data | |
Email Campaigns | Personalizes and optimizes email mobile marketing campaigns. | Not enough data | |
Audience Segmentation | Identifies the most granular audience segments based on actions, inactions, and user properties. | Not enough data | |
Customize | Allow users to customize their messages. This feature was mentioned in 11 SuprSend reviews. | 97% (Based on 11 reviews) | |
Scheduling | Schedule push notifications to be delivered at a specific date and time, or set an expiration for time-bound messages This feature was mentioned in 12 SuprSend reviews. | 97% (Based on 12 reviews) | |
Retarget | Retarget your messages based on previous user engagement. 10 reviewers of SuprSend have provided feedback on this feature. | 100% (Based on 10 reviews) | |
Segmentation | As reported in 10 SuprSend reviews. Segment audience based on device type, location, demographics, customer behavior, etc. | 97% (Based on 10 reviews) | |
Triggered Notifications | Based on 12 SuprSend reviews. Automate notifications based on user behavior | 97% (Based on 12 reviews) |
Engagement
Coupons and Promotions | Sends out coupons and promotions to reward and entice mobile device users. | Not enough data |
Analytics
Campaign Performance | Track and report on performance metrics and conversions | Not enough data | |
Audience Insights | Report on audience demographics and engagement | Not enough data |
Setup
Activities | Provide standard activities and tasks that can be customized by users | Not enough data | |
Flows | Users can easily create flows using drag and drop features | Not enough data | |
Dependencies | Define and manage dependencies between tasks and workflows | Not enough data | |
Notifications | Include alters that can be used with workflows | Not enough data |
Management
Updates | Ability to update multiple workflows at the same time | Not enough data | |
Audit Trail | Maintain a history of all workflow changes | Not enough data | |
Integration | Integrate with ERP or project management software | Not enough data |
Text Messaging
Bulk SMS | Enables users to send mass text message campaigns | Not enough data | |
Two-Way Text Messaging | Facilitates two-way text messaging to encourage consumer engagement and loyalty | Not enough data | |
Text Scheduler | Provides the ability to schedule single or bulk text messages to recipients on a specific date and time | Not enough data | |
Automatic Replies | Provides automatic text message replies to recipients | Not enough data | |
Automatic URL Shortening | Provides automatic URL shortening to use less characters via text | Not enough data | |
MMS Marketing | Sends out multimedia via text messages, such as coupons, pictures, and audio | Not enough data | |
Personalization | Offers features for personalizing text messages based on customer information or past behavior | Not enough data | |
Transactional SMS | Allows users to establish automated workflows and triggers to deliver transactional text messages | Not enough data |
Optimization
A/B Testing | Test variations of a push notification on a portion of users and track conversions | Not enough data | |
Personalization | Personalize messages with contextual data such as customer names or product recommendations This feature was mentioned in 12 SuprSend reviews. | 97% (Based on 12 reviews) | |
Rich Notifications | Enhance messages with images, emojis, animated gifs, or videos 11 reviewers of SuprSend have provided feedback on this feature. | 94% (Based on 11 reviews) | |
Integrations | Integrate with third-party marketing or e-commerce software 12 reviewers of SuprSend have provided feedback on this feature. | 94% (Based on 12 reviews) |
SMS Platform
Reporting | Provides pre-built or customizable performance reports | Not enough data | |
Automation | Automates tasks and features for added convenience | Not enough data | |
White Label | Offers a white labeling service for agencies or resellers to customize platform branding | Not enough data | |
Text-to-Landline | Text enables landline phones so users can receive text messages sent to an existing business number | Not enough data | |
Short Codes | Provides businesses with 5- to 6-digit short codes for running text marketing campaigns | Not enough data | |
API Integration | Facilitates the integration of text messaging into existing business applications through an SMS gateway API | Not enough data |
Messaging Channels
SMS Messaging | Based on 20 SuprSend reviews. Ability to send reminders via SMS messaging to a mobile device | 98% (Based on 20 reviews) | |
Based on 25 SuprSend reviews. Ability to send proactive notifications via email | 98% (Based on 25 reviews) | ||
Voice Messaging | Ability to send reminders via voice messaging | Not enough data | |
Two way messaging | Ability to support a two way messaging/conversation between customer and customer support agent This feature was mentioned in 14 SuprSend reviews. | 98% (Based on 14 reviews) |
Consolidation - Notification Infrastructure
Automation | Includes pre-built workflow and automation capabilities 22 reviewers of SuprSend have provided feedback on this feature. | 94% (Based on 22 reviews) | |
API Integration | Based on 22 SuprSend reviews. Offers multichannel and multi product API integration | 98% (Based on 22 reviews) | |
Template | Features template Engine/ template repository This feature was mentioned in 22 SuprSend reviews. | 90% (Based on 22 reviews) |
Customization - Notification Infrastructure
User Preference | Allows users to set their own notification preferences 24 reviewers of SuprSend have provided feedback on this feature. | 95% (Based on 24 reviews) | |
Analytics | Measures notification performance with analytics and actionable insights 24 reviewers of SuprSend have provided feedback on this feature. | 86% (Based on 24 reviews) | |
Drag and Drop | As reported in 22 SuprSend reviews. Users can use drag and drop filters to make adjustments as needed | 88% (Based on 22 reviews) |
