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SuprSend Reviews & Product Details - Page 6

SuprSend Overview

What is SuprSend?

SuprSend is a notification infrastructure that streamlines your product notifications with an API-first approach. Create and deliver transactional, crons, and engagement notifications on multiple channels with a single notification API. What you get with SuprSend? - Workflows with batching, digest, delay, conditions, timezone support - In-App notification center and feed for website and app (React, Next.js, Angular, Vue.js, JS, Flutter - drop-in react components & Headless components) - Template management with version controls - SMS, Email, Slack, Teams, WhatsApp, Mobile & web push integration - Multi-tenant support for per-tenant customization - Routing notifications between multiple channels - Out-of-the-box user preference management - Vendor fallback, switch with auto-intelligent routing - Run campaigns on top of the data warehouse - Real-time logs, analytics, and failure alerts Try for free: https://app.suprsend.com/en/signup/ Built for: # Startups (0-1) # Scaling Startups with Infra needs # B2B2C, B2B & B2C Companies # Enterprises with Enterprise Grade features & security. Send workflow-triggered notifications via single API integration to multiple channels.

SuprSend Details
Languages Supported
German, English, French, Japanese, Russian, Spanish, Chinese (Simplified)
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Product Description

SuprSend is a powerful notification infrastructure to help companies set up, manage and scale product notifications across all channels. It provides developers and product managers with a centralized location to manage vendors, templates, analytics, and logs. And helps them to construct meaningful notifications no matter how complex - thereby enhancing the customer experience without the need for extensive in-house development.


Seller Details
Seller
SuprSend
Year Founded
2022
HQ Location
San Francisco, CA
Twitter
@SuprSend
34 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Description

SuprSend is a central communication stack for easily creating, managing and delivering notifications to your end users on multiple channels. Our single notification API has all the features set, which enables you to send notifications in a reliable and scalable manner and take care of end user experience, thereby eliminating the need to develop any notification service in-house for transactional/engagement notifications.


Gaurav V.
GV
Overview Provided by:

Recent SuprSend Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Fast Response for bugs"
The document is very easy to read and tells me all about my requires. The development team is very nice to respond to my bug report. I found a ...
James W.
JW
James W.Small-Business (50 or fewer emp.)
4.5 out of 5
"SuprSend built the email platform I would've built myself"
I worked in E-commerse and SuprSend built the platform that I would've otherwise had to build myself. Why is sending emails a hard problem? Because...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Intuitive documentation and quick feedback/support"
Easy setup of templates, workflows, integration, and vendors! The documentation really helped a lot and even if we need some help Suprsend team are...
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SuprSend Media

SuprSend Demo - Dashboard
Single view on all communication data, across channels & across vendors.
SuprSend Demo - Workflows
Workflows enable devs to reach out to users without worrying about vendor integrations
SuprSend Demo - Single API to rule them all
By doing single integration with SuprSend you can route your communication via various supported channels and vendors without changing a single line of code.
SuprSend Demo - Logs & Analytics
Track every notification, success or failed reasons, right from the central logs reporting tool.
SuprSend Demo - Vendor Integration
Integrate your vendor(s) easily on SuprSend by just passing the key directly on the front end. No need for API integration with multiple vendors multiple times. You integrate SuprSend API once, and are set for all vendors.
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68 SuprSend Reviews

4.9 out of 5
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68 SuprSend Reviews
4.9 out of 5
68 SuprSend Reviews
4.9 out of 5

SuprSend Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SuprSendQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Computer Games
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SuprSend?

Incredibly easy to integrate notifications into our system. As a developer, I appreciate the ease of setup, with SDKs readily available, documentation that is easy to understand, and quick support that ensures we get up and running fast. Additionally, the flexible App Inbox has been a great way for us to keep our users engaged with our platform. Review collected by and hosted on G2.com.

What do you dislike about SuprSend?

I would love to see more integration with other data source platforms. They have integrations with Mixpanel and Segment right now. Review collected by and hosted on G2.com.

What problems is SuprSend solving and how is that benefiting you?

We integrating SuprSend's SDK once in code, and the rest of configurations are easily possible on their intuitive dashboard. Devs are not involved in template management anymore. Plus the platform has extremely capabilities that we didn't have to build in-house, like vendor fallback, channel routing, batching notifications, app inbox Review collected by and hosted on G2.com.

Mayank S.
MS
Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SuprSend?

The visibility of every notification we push through suprsend is a fantastic feature. The visibility into notification logs and analytics is real-time so it helps us figure out issues with our notifications very quickly. The platform was extremely easy to integrate across all of our tech stacks and we were able to complete the entire integration in a couple of hours. Review collected by and hosted on G2.com.

What do you dislike about SuprSend?

We wanted a way to run queries and execute notifications from suprsend platform itself, The team has recently developed Bifrost as a way to be able to do that by connecting to our database but we haven't explored that feature yet. Review collected by and hosted on G2.com.

What problems is SuprSend solving and how is that benefiting you?

A seamless way to send multi-channel notifications, we were able to engage with users across multiple channels with zero code changes. The analytics, failure, and bounce reports also help us quickly understand which engagement methods are working best with our users Review collected by and hosted on G2.com.

Naman S.
NS
Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SuprSend?

We generate a lot of cross-user activity notifications, which is important from the user engagement perspective. However, we can't nudge the users multiple times via email or web push. We implemented SuprSend's app inbox, which is super powerful and flexible. It was up and running on our website within days. Plus we got the capability of batching, and channel routing. Definitely a 10/ 10 notification infrastructure. Review collected by and hosted on G2.com.

What do you dislike about SuprSend?

It would be good to have a notification batching based on session activity, along with time-based batching. Review collected by and hosted on G2.com.

What problems is SuprSend solving and how is that benefiting you?

App inbox is a super important use case for our business, which SuprSend solved without any hiccups. They trump in build vs buy factor really well. Review collected by and hosted on G2.com.

Rahul S.
RS
Sr. Director, Product Management
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SuprSend?

Quite a lot of things to like about Suprsend!

1. One of the only players to serve the B2B2C market where one can customise the templates with branding (logo, domain name, etc.)

2. Super simple integration and fast go live

3. Advanced notification experience e.g. grouping

4. Super useful in no code experiments using tools like Webflow (trigger via Zapier!)

5. User preferences management

6. Amazing highly committed team! Review collected by and hosted on G2.com.

What do you dislike about SuprSend?

There really isn't much to dislike but more customisations in the data reporting dashboard will be helpful for PMs to track performance. Review collected by and hosted on G2.com.

What problems is SuprSend solving and how is that benefiting you?

SuprSend takes over the headache of building, managing and scaling your notification infrastructure (e.g. transaction confirmations, critical updates, etc.) while helping take a clear step jump in terms of the notification experience for end users! Review collected by and hosted on G2.com.

Shreeya M.
SM
Developer
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SuprSend?

Thinking that your whole notification system can be integrated and go live in 48 hours is insane. But SuprSend did just that. Moreover for our use case where a single trigger on cross-user activity sends out notifications to both the users, they did provide an easy method, and it could also be easily managed by non-devs. Review collected by and hosted on G2.com.

What do you dislike about SuprSend?

Platform is robust and does what it says. They have ability to create workflows from API itself, though it is not updated with the latest releases they made. Review collected by and hosted on G2.com.

What problems is SuprSend solving and how is that benefiting you?

"- Cross user notifications from singe trigger (activity by one user, send notification to another user)

- Building a reliable multi-channel notification system" Review collected by and hosted on G2.com.

Michael T.
MT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SuprSend?

Integrating with my SMS vendor was very quick, with no need for developer dependencies. We experimented with few templates, their template engine was quite responsive along with the option to dynamically update the template with saved brand information in the API call itself. Review collected by and hosted on G2.com.

What do you dislike about SuprSend?

Would like them to add more vendors as one of our alternative vendor wasn't available for integration. Review collected by and hosted on G2.com.

What problems is SuprSend solving and how is that benefiting you?

Managing multiple notification channels and vendors, along with making room for fallback mechanisms in your system code is very resource consuming. Being a lean startup we didn't had the bandwidth to spread ourselves thin on secondary use cases. SuprSend's notification infrastructure was everything we could have asked for for centralising our notification stack. We integrated our SMS channel with their notification API. Review collected by and hosted on G2.com.

Rupal S.
RS
CEO and founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SuprSend?

Our initial notification module was developer heavy, and took time. SuprSend easily replaced our transactional notifications module particularly for push notifications with their Java and React SDKs. Top of that we also did Segment integration in no time with just the API key. Definitely ease of admin is there saving development resources. Review collected by and hosted on G2.com.

What do you dislike about SuprSend?

Would like to see more of providers in the push notification category. Review collected by and hosted on G2.com.

What problems is SuprSend solving and how is that benefiting you?

Scaling notification infrastructure is hard. Creating triggers and workflows, managing templates, then hoping provider doesn't default in our serving regions, it's tricky. SuprSend helped us manage everything out of the box, while also doing some customisations for our need in push and SMS notifications. Review collected by and hosted on G2.com.

Pawankumar B.
PB
Senior Product Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SuprSend?

As a developer, I love that SuprSend made it incredibly easy for us to implement notifications and messaging into our platform. The integration process was a breeze and the SDKs were well-documented. We also appreciated the flexible App Inbox and simple, thoughtful APIs. Review collected by and hosted on G2.com.

What do you dislike about SuprSend?

It's been a smooth experience so far.... Review collected by and hosted on G2.com.

What problems is SuprSend solving and how is that benefiting you?

At Dhan, one of our main challenges was implementing a reliable and robust system for transactional and personalized engagement notifications. SuprSend has been a game changer for us in this aspect. With the ability to have fallback options for vendor failures and auto-routing, we can trust the system to handle the heavy load of trading and investment alerts. This has saved us a significant amount of developer bandwidth and allows us to focus on other critical areas of the platform. Review collected by and hosted on G2.com.

AL
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SuprSend?

SuprSend is super easy to use. Even though I'm not a tech-savvy person, I was able to quickly get the hang of it. The setup process was a breeze and the user interface is clear and intuitive. I also appreciate the helpful customer support team who are always quick to respond and easily able to help me out with any issues I have.

The features of SuprSend are really great. It's great to have the flexibility to customize notifications and set up automated emails. I've found that the automated emails are really effective in helping me reach my target audience.

All in all, I'm really happy with SuprSend. It's been a great help in improving my product's notification infrastructure, and I would definitely recommend it to other businesses. Review collected by and hosted on G2.com.

What do you dislike about SuprSend?

They are in starting phase currently, and hence the product features are being added continuously. Although the team is very supportive, especially Gaurav who helped us setup our stack right from beginning. For anyone, looking to bring in the notification stack, contact Gaurav, he'll be very helpful during scale-up. Review collected by and hosted on G2.com.

What problems is SuprSend solving and how is that benefiting you?

SuprSend is an amazing B2B SaaS software that provides an innovative notification infrastructure for products. It allows companies to send notifications to their customers quickly and efficiently. The platform is incredibly easy to use, with a user-friendly interface, and offers great features such as custom templates, triggers and APIs to help companies automate their notification processes.

SuprSend has been a great help to companies in the product notification space. Previously, companies had to manually send notifications to customers, which was a time-consuming and labor-intensive process. With SuprSend, companies can now automate their notifications, ensuring that customers are always kept up to date on the latest product information. This has been invaluable for companies who want to keep their customers informed and engaged.

Overall, SuprSend is an excellent B2B SaaS software that provides an innovative and efficient notification infrastructure for products. It is incredibly easy to use and has saved companies time and money in the product notification space. Highly recommended! Review collected by and hosted on G2.com.

Yashvardhan D.
YD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about SuprSend?

Creating new communications across all channels and triggering them with little to no effort from the developers is super. Gives a lot more control and independence to PMs to define the flow Review collected by and hosted on G2.com.

What do you dislike about SuprSend?

We had faced issues and delay in triggering mass notifications at a time to our entire customer base. The team developed an intelligent solution around that where we can bulk execute with one API with different user properties being picked directly from their Suprsend profiles Review collected by and hosted on G2.com.

What problems is SuprSend solving and how is that benefiting you?

An easy and quick way to send communications across all channels and build it on top of your existing analytics platform. Seamless integration and prompt support allow for getting up and running with a superior user experience Review collected by and hosted on G2.com.