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68 SuprSend Reviews
Overall Review Sentiment for SuprSend
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Incredibly easy to integrate notifications into our system. As a developer, I appreciate the ease of setup, with SDKs readily available, documentation that is easy to understand, and quick support that ensures we get up and running fast. Additionally, the flexible App Inbox has been a great way for us to keep our users engaged with our platform. Review collected by and hosted on G2.com.
I would love to see more integration with other data source platforms. They have integrations with Mixpanel and Segment right now. Review collected by and hosted on G2.com.
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The visibility of every notification we push through suprsend is a fantastic feature. The visibility into notification logs and analytics is real-time so it helps us figure out issues with our notifications very quickly. The platform was extremely easy to integrate across all of our tech stacks and we were able to complete the entire integration in a couple of hours. Review collected by and hosted on G2.com.
We wanted a way to run queries and execute notifications from suprsend platform itself, The team has recently developed Bifrost as a way to be able to do that by connecting to our database but we haven't explored that feature yet. Review collected by and hosted on G2.com.
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We generate a lot of cross-user activity notifications, which is important from the user engagement perspective. However, we can't nudge the users multiple times via email or web push. We implemented SuprSend's app inbox, which is super powerful and flexible. It was up and running on our website within days. Plus we got the capability of batching, and channel routing. Definitely a 10/ 10 notification infrastructure. Review collected by and hosted on G2.com.
It would be good to have a notification batching based on session activity, along with time-based batching. Review collected by and hosted on G2.com.
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Quite a lot of things to like about Suprsend!
1. One of the only players to serve the B2B2C market where one can customise the templates with branding (logo, domain name, etc.)
2. Super simple integration and fast go live
3. Advanced notification experience e.g. grouping
4. Super useful in no code experiments using tools like Webflow (trigger via Zapier!)
5. User preferences management
6. Amazing highly committed team! Review collected by and hosted on G2.com.
There really isn't much to dislike but more customisations in the data reporting dashboard will be helpful for PMs to track performance. Review collected by and hosted on G2.com.
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Thinking that your whole notification system can be integrated and go live in 48 hours is insane. But SuprSend did just that. Moreover for our use case where a single trigger on cross-user activity sends out notifications to both the users, they did provide an easy method, and it could also be easily managed by non-devs. Review collected by and hosted on G2.com.
Platform is robust and does what it says. They have ability to create workflows from API itself, though it is not updated with the latest releases they made. Review collected by and hosted on G2.com.
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Integrating with my SMS vendor was very quick, with no need for developer dependencies. We experimented with few templates, their template engine was quite responsive along with the option to dynamically update the template with saved brand information in the API call itself. Review collected by and hosted on G2.com.
Would like them to add more vendors as one of our alternative vendor wasn't available for integration. Review collected by and hosted on G2.com.
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Our initial notification module was developer heavy, and took time. SuprSend easily replaced our transactional notifications module particularly for push notifications with their Java and React SDKs. Top of that we also did Segment integration in no time with just the API key. Definitely ease of admin is there saving development resources. Review collected by and hosted on G2.com.
Would like to see more of providers in the push notification category. Review collected by and hosted on G2.com.
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As a developer, I love that SuprSend made it incredibly easy for us to implement notifications and messaging into our platform. The integration process was a breeze and the SDKs were well-documented. We also appreciated the flexible App Inbox and simple, thoughtful APIs. Review collected by and hosted on G2.com.
It's been a smooth experience so far.... Review collected by and hosted on G2.com.
SuprSend is super easy to use. Even though I'm not a tech-savvy person, I was able to quickly get the hang of it. The setup process was a breeze and the user interface is clear and intuitive. I also appreciate the helpful customer support team who are always quick to respond and easily able to help me out with any issues I have.
The features of SuprSend are really great. It's great to have the flexibility to customize notifications and set up automated emails. I've found that the automated emails are really effective in helping me reach my target audience.
All in all, I'm really happy with SuprSend. It's been a great help in improving my product's notification infrastructure, and I would definitely recommend it to other businesses. Review collected by and hosted on G2.com.
They are in starting phase currently, and hence the product features are being added continuously. Although the team is very supportive, especially Gaurav who helped us setup our stack right from beginning. For anyone, looking to bring in the notification stack, contact Gaurav, he'll be very helpful during scale-up. Review collected by and hosted on G2.com.
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Creating new communications across all channels and triggering them with little to no effort from the developers is super. Gives a lot more control and independence to PMs to define the flow Review collected by and hosted on G2.com.
We had faced issues and delay in triggering mass notifications at a time to our entire customer base. The team developed an intelligent solution around that where we can bulk execute with one API with different user properties being picked directly from their Suprsend profiles Review collected by and hosted on G2.com.