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68 SuprSend Reviews
Overall Review Sentiment for SuprSend
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I remember how engineers were coding for days just to get the notifications ready with templates and testing. It was a difficult and time consuming process. Loved how SuprSend just in one go, made everything hassle-free, no more coding needed on template the hygiene part. Review collected by and hosted on G2.com.
We have requested for Read All and Archive capabilities in the App Inbox. The team said they are working on it. Review collected by and hosted on G2.com.
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Webhook based real-time updates available. That's one of the key things that is needed to streamline your product based on user engagement. We don't need to create that infra at our level. Review collected by and hosted on G2.com.
There is nothing to complain about the product Review collected by and hosted on G2.com.
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Everything about the platform and people behind it is amazing, the app takes care of managing and broadcasing your notification to any channel you need, this saves up a lot of development time, and the customer support is just outsdanding! Review collected by and hosted on G2.com.
There isnt a lot to dislike about it! it covers all of your cases Review collected by and hosted on G2.com.
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The agility and flexibility it provides is too good. We easily configured all our notification channels and set up an App Inbox in our app and website. This has been especially helpful in ensuring that our messages are delivered to our users in a timely manner, regardless of the channel they are using. Review collected by and hosted on G2.com.
Ability to download analytics in csv will be good Review collected by and hosted on G2.com.
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SuprSend has been a game-changer for us. As a marketplace that is scaling quickly, we were struggling to keep up with the complexity of our notifications, especially managing many different types of workflows. But with SuprSend, all that has changed. Our notification systems are now streamlined and more manageable, saving us valuable time and effort. Review collected by and hosted on G2.com.
There's not much to dislike. The integration process was seamless and the SuprSend team was always available to help us with any questions we had. Review collected by and hosted on G2.com.
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Being a scaling brand, we had a requirement to send notifications across cross-users. SuprSend made it super easy to control these cross-user notifications from a single trigger just by one API integration. The user interface was straightforward and made it simple to turn notifications on and off, switch vendors and test out new features. I like the real-time analytics and logging - they're super helpful for understanding what's going on and making data-driven decisions. Review collected by and hosted on G2.com.
I don't have much to complain about. But there was a time when sending one-time campaigns was a bit of a hassle. But, I reached out to the team and they got on it right away. Now, we have a complete notification stack that covers everything we need. Review collected by and hosted on G2.com.
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I've been using SuprSend for about 9 months now, and I must say, it's been a game-changer for our communication processes. It's incredibly efficient and seamless, making our job so much easier. One of the things that impressed me the most was the ability to switch vendors without any hassle. This saved us a lot of time and resources, which we could use to focus on other important tasks. Moreover segmentation over workflows made it easier to target specific groups based on different use cases with just a single API call. Review collected by and hosted on G2.com.
Would recommend adding stable features on new feature launches. Found some bugs, which were reported to their team, and they were able to fix them quickly. Review collected by and hosted on G2.com.
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This is exactly what kind of product as a designer/product manager I was looking for in the market. I can compose my own notifications and emails and send them to my users without intervention from Developer. We have also set up seamless process for setting up transaction notifications on Suprsend. It's pretty much daily used product of ours. Very user friendly and intuitive. Review collected by and hosted on G2.com.
There are few use cases that our team has suggested to Suprsend team, which will make it a complete product. But apart from that, I think it's super useful. The team is also prompt with any developer support we need during the usage. Review collected by and hosted on G2.com.
The platform is easy to use, and makes it simple to start and stop notifications on all channels from one place. All the basic needs and complex nuances of notifications are solved out of the box, including batching, user preferences, backup vendors, and a reliable infrastructure. Real time logs and analytics is very helpful too. Team is building very relevant features super fast. Review collected by and hosted on G2.com.
Sending one time campaigns was bit of a bummer some time back, as logic was still a part of the code. I shared with the team, and they quickly built a feature that lets you control the logic layer too. So it is a complete notification stack for our product now. Review collected by and hosted on G2.com.
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We originally had email notifications, but there was a constant customer request to add new channels. We decided to go for slack and app inbox notification channel, which got added in just 1 day. We created workflows, segmented users on queries, their template engine was robust, integrated our providers using the API key, and ran messages in sync with other channel. Review collected by and hosted on G2.com.
Nothing specific, the product is well made. Frequent developments are going with feature requests, but that's with every startup. Review collected by and hosted on G2.com.