--- title: SuprSend Reviews meta_title: 'SuprSend Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 127 reviews by the users' company size, role or industry to find out how SuprSend works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 127 scale: '5' date_modified: '2026-07-13' parent_category: name: Development url: https://www.g2.com/categories/development --- # SuprSend Reviews **Vendor:** SuprSend **Category:** [Notification Infrastructure Software](https://www.g2.com/categories/notification-infrastructure) **Average Rating:** 4.8/5.0 **Total Reviews:** 127 ## About SuprSend SuprSend is a notification infrastructure built for modern product teams who need reliable, scalable, and developer-friendly notifications without building everything from scratch. WHY TEAMS CHOOSE SUPRSEND: Stop Rebuilding Notifications Most teams waste 3-6 months building notification systems that break at scale. SuprSend gives you enterprise-grade infrastructure out of the box so you can ship notifications in days, not months. One API, Every Channel Send to email, SMS, WhatsApp, Slack, MS Teams, mobile push, web push, and in-app—all with a single API call. No more juggling multiple vendor SDKs or maintaining separate integrations. Built for Developers, Loved by Product Teams Developers get clean APIs and SDKs (Node, Python, Java, Go, PHP). Product teams get a no-code workflow builder to create, test, and launch notifications without engineering bottlenecks. Workflows That Actually Work Build smart notification workflows with batching, digests, delays, conditional logic, timezone support, and cross-channel routing. Send the right message, on the right channel, at the right time. WHAT YOU GET: - Unified Notification API - One API for all channels - Template Management - Version-controlled templates with live preview - Workflow Builder - Drag-and-drop workflows with conditions and delays - In-App Inbox & Feed - Drop-in React components for web and mobile - User Preferences - Out-of-the-box preference management - Multi-Tenancy - Per-tenant customization for B2B2C products - Vendor Management - Automatic failover between email/SMS providers - Smart Routing - Intelligent channel selection based on user behavior - Real-time Analytics - Logs, delivery rates, and failure alerts - Data Warehouse Integration - Run campaigns on top of your data BUILT FOR: - SaaS products needing transactional emails (password resets, invoices, alerts) - B2B2C platforms requiring per-tenant notification customization - Growth teams running engagement campaigns across multiple channels - Engineering teams who don't want to build notification infrastructure TRUSTED BY: Startups to scaling companies across SaaS, E-commerce, FinTech, HealthTech, and EdTech rely on SuprSend to handle millions of notifications daily. Try SuprSend for free: https://www.suprsend.com/ ## SuprSend Pros & Cons **What users like:** - Users appreciate the **visual workflow builder** of SuprSend, simplifying notification management without needing code. (60 reviews) - Users value the **ease of use** of SuprSend, enabling smooth workflow management without the need for coding. (57 reviews) - Users appreciate the **user-friendly notification workflow builder** in SuprSend, enabling seamless management and updates without coding. (57 reviews) - Users love the **seamless integrations** with backend systems, streamlining notification setup and saving valuable development time. (42 reviews) - Users value the **easy setup** of SuprSend, enabling personalized notifications without coding hassles for different user types. (41 reviews) - Users appreciate the **responsive customer support** of SuprSend, quickly addressing issues and providing helpful solutions. (38 reviews) - Helpful (37 reviews) - Automation (34 reviews) - Features (34 reviews) - Easy Integration (29 reviews) **What users dislike:** - Users note that the **analytics features are lacking** details, suggesting improvements for a more comprehensive experience. (26 reviews) - Users desire more **features on the platform** to enhance complex marketing notifications, as current options are limited. (8 reviews) - Users find the **limited templates** frustrating, wishing for more options to save time and enhance customization. (5 reviews) - Users find the **difficult setup** of SuprSend time-consuming, often requiring significant effort before enjoying its seamless experience. (4 reviews) - Users find a **steep learning curve** with SuprSend, needing time to configure and understand the platform effectively. (4 reviews) - Users experience **notification issues** due to missing analytics and webhook channels, impacting efficiency in campaign management. (4 reviews) - Users note the **reporting issues** with SuprSend can be improved, particularly regarding logging infrastructure analytics. (4 reviews) - Users experience **setup difficulties** with SuprSend, finding the initial configuration process confusing and time-consuming. (4 reviews) - Time-Consuming (4 reviews) - API Issues (3 reviews) ## SuprSend Reviews ### 1. Got real-time visibility of our notification status with central webhook integration **Rating:** 5.0/5.0 stars **Reviewed by:** Utkarsh M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about SuprSend?** Webhook based real-time updates available. That's one of the key things that is needed to streamline your product based on user engagement. We don't need to create that infra at our level. **What do you dislike about SuprSend?** There is nothing to complain about the product **What problems is SuprSend solving and how is that benefiting you?** Analytics is a much needed feature for our use case for keeping the customers continuously engaged. Our initial notification system wasn't able to provide accurate analytics, which was resolved with SuprSend. ### 2. Amazing product, amazing people, amazing business model! **Rating:** 5.0/5.0 stars **Reviewed by:** Yousef A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about SuprSend?** Everything about the platform and people behind it is amazing, the app takes care of managing and broadcasing your notification to any channel you need, this saves up a lot of development time, and the customer support is just outsdanding! **What do you dislike about SuprSend?** There isnt a lot to dislike about it! it covers all of your cases **What problems is SuprSend solving and how is that benefiting you?** it is taking care of distributong notifications to different channels ### 3. Flexible system to handle notifications the way we imagined **Rating:** 5.0/5.0 stars **Reviewed by:** Manaar J. | Product Manager, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about SuprSend?** The agility and flexibility it provides is too good. We easily configured all our notification channels and set up an App Inbox in our app and website. This has been especially helpful in ensuring that our messages are delivered to our users in a timely manner, regardless of the channel they are using. **What do you dislike about SuprSend?** Ability to download analytics in csv will be good **What problems is SuprSend solving and how is that benefiting you?** We have a lot of notifications across multiple channels. We had built our own notification engine, and it was demanding a lot of features constantly. So we decided to build our notification engine on SuprSend. Creating notifications now and experimenting with them is very quick now, and it has freed up a lot of our dev's time. Another thing is the platform's ability to handle channel routing and vendor fallbacks. We have had instances in the past where our notifications failed and we were left scrambling to get it back up and running. With SuprSend, we no longer have to worry about such instances. ### 4. Best notification tool for marketplace **Rating:** 5.0/5.0 stars **Reviewed by:** Aryan G. | Product Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about SuprSend?** SuprSend has been a game-changer for us. As a marketplace that is scaling quickly, we were struggling to keep up with the complexity of our notifications, especially managing many different types of workflows. But with SuprSend, all that has changed. Our notification systems are now streamlined and more manageable, saving us valuable time and effort. **What do you dislike about SuprSend?** There's not much to dislike. The integration process was seamless and the SuprSend team was always available to help us with any questions we had. **What problems is SuprSend solving and how is that benefiting you?** SuprSend's flexible app inbox and vendor fallback feature have been particularly useful for us. As a marketplace, we rely heavily on timely notifying influencers and companies with each other's activities. SuprSend has made these communications quite good with batching and channel routing, giving us the peace of mind that our notifications will always reach their intended recipients on right channel at right frequency. Plus, their documentation is easy to follow and their support team is quick to respond. All in all, we're really happy with our decision to work with SuprSend. ### 5. One central platform for all things notifications. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Pawanpreet S. | Product & Design, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2023 **What do you like best about SuprSend?** Being a scaling brand, we had a requirement to send notifications across cross-users. SuprSend made it super easy to control these cross-user notifications from a single trigger just by one API integration. The user interface was straightforward and made it simple to turn notifications on and off, switch vendors and test out new features. I like the real-time analytics and logging - they're super helpful for understanding what's going on and making data-driven decisions. **What do you dislike about SuprSend?** I don't have much to complain about. But there was a time when sending one-time campaigns was a bit of a hassle. But, I reached out to the team and they got on it right away. Now, we have a complete notification stack that covers everything we need. **What problems is SuprSend solving and how is that benefiting you?** SuprSend solved a big pain point for us by having all our notifications in one place. Our users have different notification preferences and SuprSend made it easy for us to manage them all in one spot. This not only saved us time, but it also improved the user experience and boosted our conversions. I'd highly recommend SuprSend to any marketplace company looking to streamline their notification process. ### 6. Smoothly sending alerts to your end users on a variety of platforms with ease. **Rating:** 5.0/5.0 stars **Reviewed by:** Achindh M. | Global Marketing Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2023 **What do you like best about SuprSend?** I've been using SuprSend for about 9 months now, and I must say, it's been a game-changer for our communication processes. It's incredibly efficient and seamless, making our job so much easier. One of the things that impressed me the most was the ability to switch vendors without any hassle. This saved us a lot of time and resources, which we could use to focus on other important tasks. Moreover segmentation over workflows made it easier to target specific groups based on different use cases with just a single API call. **What do you dislike about SuprSend?** Would recommend adding stable features on new feature launches. Found some bugs, which were reported to their team, and they were able to fix them quickly. **What problems is SuprSend solving and how is that benefiting you?** As someone who has to keep track of multiple things, I know how challenging it can be to manage communications which is a productivity task. SuprSend has taken that burden off our shoulders and provided us with a centralized platform that makes our job easier. Overall, I'm extremely satisfied with SuprSend and would highly recommend it to any startups looking to streamline their notification infrastructure. ### 7. Have reduced lot of dependancy on developer team **Rating:** 5.0/5.0 stars **Reviewed by:** Vaibhav B. | Founding Member, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2023 **What do you like best about SuprSend?** This is exactly what kind of product as a designer/product manager I was looking for in the market. I can compose my own notifications and emails and send them to my users without intervention from Developer. We have also set up seamless process for setting up transaction notifications on Suprsend. It's pretty much daily used product of ours. Very user friendly and intuitive. **What do you dislike about SuprSend?** There are few use cases that our team has suggested to Suprsend team, which will make it a complete product. But apart from that, I think it's super useful. The team is also prompt with any developer support we need during the usage. **What problems is SuprSend solving and how is that benefiting you?** I think they are helping companies to build notification systems very seamlessly. A lot of time at the company goes into managing notifications to different sets of users across multiple formats. A broken notification means broken communication, which in turn hurts your retention. And Suprsend is helping us solve that problem. ### 8. An excellent product for notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Ishan J. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2023 **What do you like best about SuprSend?** The platform is easy to use, and makes it simple to start and stop notifications on all channels from one place. All the basic needs and complex nuances of notifications are solved out of the box, including batching, user preferences, backup vendors, and a reliable infrastructure. Real time logs and analytics is very helpful too. Team is building very relevant features super fast. **What do you dislike about SuprSend?** Sending one time campaigns was bit of a bummer some time back, as logic was still a part of the code. I shared with the team, and they quickly built a feature that lets you control the logic layer too. So it is a complete notification stack for our product now. **What problems is SuprSend solving and how is that benefiting you?** They are focused on doing one thing extremely well - notifications. We have loads of cross user activity notifications, and our users have their own preferences. SuprSend has made starting new notifications and experimenting with them super easy. Highly recommend it to companies where product notifications are critical part of business. ### 9. Added slack and app inbox channel with multiple templates in 1 day. **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasiia T. | PR & Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2023 **What do you like best about SuprSend?** We originally had email notifications, but there was a constant customer request to add new channels. We decided to go for slack and app inbox notification channel, which got added in just 1 day. We created workflows, segmented users on queries, their template engine was robust, integrated our providers using the API key, and ran messages in sync with other channel. **What do you dislike about SuprSend?** Nothing specific, the product is well made. Frequent developments are going with feature requests, but that's with every startup. **What problems is SuprSend solving and how is that benefiting you?** Adding new channels in our initial notification module was sort of not our focus, as our product was scaling and needed our efforts there. Hence we were looking for a plug-and-play tool, which could basically do these tasks with a fallback mechanism in place. Needless to say, the ease of administration for SuprSend made overall work easier for our development team. ### 10. Highly configurable notification stack, easy to setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about SuprSend?** Incredibly easy to integrate notifications into our system. As a developer, I appreciate the ease of setup, with SDKs readily available, documentation that is easy to understand, and quick support that ensures we get up and running fast. Additionally, the flexible App Inbox has been a great way for us to keep our users engaged with our platform. **What do you dislike about SuprSend?** I would love to see more integration with other data source platforms. They have integrations with Mixpanel and Segment right now. **What problems is SuprSend solving and how is that benefiting you?** We integrating SuprSend's SDK once in code, and the rest of configurations are easily possible on their intuitive dashboard. Devs are not involved in template management anymore. Plus the platform has extremely capabilities that we didn't have to build in-house, like vendor fallback, channel routing, batching notifications, app inbox ### 11. Seamless and Easy to integrate Notification Infrastructure **Rating:** 5.0/5.0 stars **Reviewed by:** Mayank S. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2023 **What do you like best about SuprSend?** The visibility of every notification we push through suprsend is a fantastic feature. The visibility into notification logs and analytics is real-time so it helps us figure out issues with our notifications very quickly. The platform was extremely easy to integrate across all of our tech stacks and we were able to complete the entire integration in a couple of hours. **What do you dislike about SuprSend?** We wanted a way to run queries and execute notifications from suprsend platform itself, The team has recently developed Bifrost as a way to be able to do that by connecting to our database but we haven't explored that feature yet. **What problems is SuprSend solving and how is that benefiting you?** A seamless way to send multi-channel notifications, we were able to engage with users across multiple channels with zero code changes. The analytics, failure, and bounce reports also help us quickly understand which engagement methods are working best with our users ### 12. Powerful app inbox native to our product **Rating:** 5.0/5.0 stars **Reviewed by:** Naman S. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2023 **What do you like best about SuprSend?** We generate a lot of cross-user activity notifications, which is important from the user engagement perspective. However, we can't nudge the users multiple times via email or web push. We implemented SuprSend's app inbox, which is super powerful and flexible. It was up and running on our website within days. Plus we got the capability of batching, and channel routing. Definitely a 10/ 10 notification infrastructure. **What do you dislike about SuprSend?** It would be good to have a notification batching based on session activity, along with time-based batching. **What problems is SuprSend solving and how is that benefiting you?** App inbox is a super important use case for our business, which SuprSend solved without any hiccups. They trump in build vs buy factor really well. ### 13. Effortless and powerful notification infrastructure! **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul S. | Sr. Director, Product Management, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2023 **What do you like best about SuprSend?** Quite a lot of things to like about Suprsend! 1. One of the only players to serve the B2B2C market where one can customise the templates with branding (logo, domain name, etc.) 2. Super simple integration and fast go live 3. Advanced notification experience e.g. grouping 4. Super useful in no code experiments using tools like Webflow (trigger via Zapier!) 5. User preferences management 6. Amazing highly committed team! **What do you dislike about SuprSend?** There really isn't much to dislike but more customisations in the data reporting dashboard will be helpful for PMs to track performance. **What problems is SuprSend solving and how is that benefiting you?** SuprSend takes over the headache of building, managing and scaling your notification infrastructure (e.g. transaction confirmations, critical updates, etc.) while helping take a clear step jump in terms of the notification experience for end users! ### 14. Faster time to live with cross user notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Shreeya M. | Developer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about SuprSend?** Thinking that your whole notification system can be integrated and go live in 48 hours is insane. But SuprSend did just that. Moreover for our use case where a single trigger on cross-user activity sends out notifications to both the users, they did provide an easy method, and it could also be easily managed by non-devs. **What do you dislike about SuprSend?** Platform is robust and does what it says. They have ability to create workflows from API itself, though it is not updated with the latest releases they made. **What problems is SuprSend solving and how is that benefiting you?** "- Cross user notifications from singe trigger (activity by one user, send notification to another user) - Building a reliable multi-channel notification system" ### 15. Seamless SMS vendor integration with reduced time-to-live **Rating:** 5.0/5.0 stars **Reviewed by:** Michael T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2023 **What do you like best about SuprSend?** Integrating with my SMS vendor was very quick, with no need for developer dependencies. We experimented with few templates, their template engine was quite responsive along with the option to dynamically update the template with saved brand information in the API call itself. **What do you dislike about SuprSend?** Would like them to add more vendors as one of our alternative vendor wasn't available for integration. **What problems is SuprSend solving and how is that benefiting you?** Managing multiple notification channels and vendors, along with making room for fallback mechanisms in your system code is very resource consuming. Being a lean startup we didn't had the bandwidth to spread ourselves thin on secondary use cases. SuprSend's notification infrastructure was everything we could have asked for for centralising our notification stack. We integrated our SMS channel with their notification API. ### 16. Great for setting push notifications in no time with the workflow creation **Rating:** 5.0/5.0 stars **Reviewed by:** Rupal S. | CEO and founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about SuprSend?** Our initial notification module was developer heavy, and took time. SuprSend easily replaced our transactional notifications module particularly for push notifications with their Java and React SDKs. Top of that we also did Segment integration in no time with just the API key. Definitely ease of admin is there saving development resources. **What do you dislike about SuprSend?** Would like to see more of providers in the push notification category. **What problems is SuprSend solving and how is that benefiting you?** Scaling notification infrastructure is hard. Creating triggers and workflows, managing templates, then hoping provider doesn't default in our serving regions, it's tricky. SuprSend helped us manage everything out of the box, while also doing some customisations for our need in push and SMS notifications. ### 17. Saved too much development time and increased reliability **Rating:** 5.0/5.0 stars **Reviewed by:** Pawankumar B. | Senior Product Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about SuprSend?** As a developer, I love that SuprSend made it incredibly easy for us to implement notifications and messaging into our platform. The integration process was a breeze and the SDKs were well-documented. We also appreciated the flexible App Inbox and simple, thoughtful APIs. **What do you dislike about SuprSend?** It's been a smooth experience so far.... **What problems is SuprSend solving and how is that benefiting you?** At Dhan, one of our main challenges was implementing a reliable and robust system for transactional and personalized engagement notifications. SuprSend has been a game changer for us in this aspect. With the ability to have fallback options for vendor failures and auto-routing, we can trust the system to handle the heavy load of trading and investment alerts. This has saved us a significant amount of developer bandwidth and allows us to focus on other critical areas of the platform. ### 18. I recently started using SuprSend for my product notification infrastructure. Makes things easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Ayaz L. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2022 **What do you like best about SuprSend?** SuprSend is super easy to use. Even though I'm not a tech-savvy person, I was able to quickly get the hang of it. The setup process was a breeze and the user interface is clear and intuitive. I also appreciate the helpful customer support team who are always quick to respond and easily able to help me out with any issues I have. The features of SuprSend are really great. It's great to have the flexibility to customize notifications and set up automated emails. I've found that the automated emails are really effective in helping me reach my target audience. All in all, I'm really happy with SuprSend. It's been a great help in improving my product's notification infrastructure, and I would definitely recommend it to other businesses. **What do you dislike about SuprSend?** They are in starting phase currently, and hence the product features are being added continuously. Although the team is very supportive, especially Gaurav who helped us setup our stack right from beginning. For anyone, looking to bring in the notification stack, contact Gaurav, he'll be very helpful during scale-up. **What problems is SuprSend solving and how is that benefiting you?** SuprSend is an amazing B2B SaaS software that provides an innovative notification infrastructure for products. It allows companies to send notifications to their customers quickly and efficiently. The platform is incredibly easy to use, with a user-friendly interface, and offers great features such as custom templates, triggers and APIs to help companies automate their notification processes. SuprSend has been a great help to companies in the product notification space. Previously, companies had to manually send notifications to customers, which was a time-consuming and labor-intensive process. With SuprSend, companies can now automate their notifications, ensuring that customers are always kept up to date on the latest product information. This has been invaluable for companies who want to keep their customers informed and engaged. Overall, SuprSend is an excellent B2B SaaS software that provides an innovative and efficient notification infrastructure for products. It is incredibly easy to use and has saved companies time and money in the product notification space. Highly recommended! ### 19. One stop solution for all kinds of notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Yashvardhan D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2023 **What do you like best about SuprSend?** Creating new communications across all channels and triggering them with little to no effort from the developers is super. Gives a lot more control and independence to PMs to define the flow **What do you dislike about SuprSend?** We had faced issues and delay in triggering mass notifications at a time to our entire customer base. The team developed an intelligent solution around that where we can bulk execute with one API with different user properties being picked directly from their Suprsend profiles **What problems is SuprSend solving and how is that benefiting you?** An easy and quick way to send communications across all channels and build it on top of your existing analytics platform. Seamless integration and prompt support allow for getting up and running with a superior user experience ### 20. Amazing tool to manage all the product notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Nilesh B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about SuprSend?** - Ease of editing the look and feel of email and Whatsapp notifications. - Integration with email providers like SendGrid, Gupshup etc. - Stellar custom support via slack. - Separate tool (Bifrost) to manage broadcast communications without touching code with just SQL queries. **What do you dislike about SuprSend?** No downsides as such. They were able to resolve the issues we reported quickly. **What problems is SuprSend solving and how is that benefiting you?** - Managing notifications infrastructure. - Broadcast email management. - Whatsapp-based communication. ### 21. After more than 6 months of usage **Rating:** 5.0/5.0 stars **Reviewed by:** Amaan A. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2023 **What do you like best about SuprSend?** - Easy and seamless integration across multiple communication channels - Tech support is great, and queries are resolved within a few hours. - The UI builder and visualizer tool for notifications are also great. Overall: For the teams in the developing phase, it's a great tool to manage notifications. **What do you dislike about SuprSend?** - Logs and error messages can be improved. **What problems is SuprSend solving and how is that benefiting you?** SuprSend allows the integration of different communication channels in one single place and provides APIs to publish notifications to users across multiple channels at once. This solves the hassle of setting up multiple channels manually. ### 22. Awesome no-code for notification infrastructure stack **Rating:** 5.0/5.0 stars **Reviewed by:** Dinesh G. | CEO & Head of Product, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2022 **What do you like best about SuprSend?** We got up and running with our notifications in less than 2 hours. The ability to A/B test with templates without a single line of code is awesome. The analytics dashboard for tracking the efficacy of the notifications is also very effective. **What do you dislike about SuprSend?** The platform can have some more channel integrations, although, the ones we were looking for were non-standard. We were able to integrate SMS, Whatsapp, Push and Email seamlessly. We wanted to integrate Telegram and Discord as well. It would be good to have these channels in the future. **What problems is SuprSend solving and how is that benefiting you?** - Almost a no-code stack to setup the notification system, which gets a company up and running with user communications very quickly. - A lot more control for the product managers to A/B test with notifications without any developer dependency. We always felt this is how notifications should have been done all along. ### 23. Powerful tool for managing complex notifications on all channels **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2023 **What do you like best about SuprSend?** 1. The template builder and workflow capabilities make it easy to set up even the most intricate logic 2. One trigger for email and push 3. Very detail analytics 4. Error reporting and real time logs has increased deliverability **What do you dislike about SuprSend?** I cannot edit template name, or archive a template. With time, there are so many templates created. Team is saying they will work on it. **What problems is SuprSend solving and how is that benefiting you?** All our product notifications were setup on SuprSend in no time. I am able to put conditions and logics in templates and workflows without involving developers, and I am able to schedule multi-channel notifications just by writing SQL queries on top of database. With the ease of experimentation, and auto-routing between channels, we are constantly seeing improvements in user engagement. ### 24. Best notifications tool for startups **Rating:** 5.0/5.0 stars **Reviewed by:** Yev R. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2022 **What do you like best about SuprSend?** Last year I coded 4 sstartup MVPs from scratch and Suprsend made a difference between spending a week setting up notifications and spending 1 day. With suprsend I can spend more time writing business logic and less time configuring boring stuff **What do you dislike about SuprSend?** I would enjoy having more analytic features like A/B testing to measure and compare the performance of notifications across different notification channels **What problems is SuprSend solving and how is that benefiting you?** Suprsend is soling a problem of setting up and managing notifications infrastructure. Imagine if you can setup notification once and then forget about it forever. You wanna change something? No problem, do it right from UI. Now you don't need developers to configure notification and changing notifications channels ### 25. Focus on your business use case while Suprsend takes care of Notification **Rating:** 4.0/5.0 stars **Reviewed by:** Swaminathan N. | Chief Product Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2023 **What do you like best about SuprSend?** Design can customize customer notification needs rather than tech developing the templates every-time (for the same data set) and making it live. **What do you dislike about SuprSend?** Ability to provide to our end customers for configuring their notifications **What problems is SuprSend solving and how is that benefiting you?** Notifications is no more part of SDLC process, obviously barring the first time integration ### 26. Notifications/User communications architecture solved once and for all! **Rating:** 5.0/5.0 stars **Reviewed by:** Viren B. | Cofounder - CPO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about SuprSend?** 1. If you want to build the right notification architecture for your platform, it can be a very time-consuming and resource-heavy project. SuprSend is simply plug and play. Also, you don't need to worry about scaling at peaks. 2. Able to run AB experiments with notification content without tech intervention 3. Finally able to avoid spamming users. Most orgs tend to use all channels each time they want to notify users. Here you can define the mandatory channels and the system automatically decides on other channels only if the user has not seen the notification in mandatory channels. Amazing for cost optimisation at scale and to avoid spamming. 4. The team is extremely responsive. We were able to create a slack group for them and it's so easy to reach out, and schedule calls in real-time with them whenever needed. I can't stress this one enough but ZERO/minimal tech dependency is so powerful for our product managers and content team. Design and send transactional notifications, run experiments and so on. **What do you dislike about SuprSend?** I'm in love with this product so much that I'm becoming greedy for features. Would love for it to have DB connectors, telegram integrations and so on. I know it's in their roadmap though. **What problems is SuprSend solving and how is that benefiting you?** 1. Notifications architecture scaling (both in terms of infrastructure and human resources) 2. AB testing notifications content without tech dependency 3. Avoid spamming users (Suprsend figures out channels based on user behaviour and you can define mandatory channels if needed) 4. WYSIWYG transactional notifications design ### 27. Helped us scale and manage our entire notification layer **Rating:** 5.0/5.0 stars **Reviewed by:** Dinesh S. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2022 **What do you like best about SuprSend?** We can add new notifications at an astronimical rate. Developers are no more a bottle neck for adding new notifications or making some minute changes. **What do you dislike about SuprSend?** Wish Suprsend had a way by which we can connect our databse to it. **What problems is SuprSend solving and how is that benefiting you?** Suprsend has helped us in managing our notification infra. We don't think twice before adding/updating new notifications as it has become extremely easy. Also, we can see entire analytics of all types of notifications in one place that helps us measure what is working well and what is not. ## SuprSend Discussions - [How long do you store messages in in-app inbox?](https://www.g2.com/discussions/how-long-do-you-store-messages-in-in-app-inbox) - 1 comment, 2 upvotes - [Is it possible to use Slack Block Kit through SuprSend? How do I pass variables in Slack template?](https://www.g2.com/discussions/is-it-possible-to-use-slack-block-kit-through-suprsend-how-do-i-pass-variables-in-slack-template) - 1 comment, 2 upvotes - [Will it be possible to disable a specific channel for a notification that is in the workflow with SuprSend notification api?](https://www.g2.com/discussions/will-it-be-possible-to-disable-a-specific-channel-for-a-notification-that-is-in-the-workflow-with-suprsend-notification-api) - 1 comment, 2 upvotes - [Can we create workflows via SuprSend API on your notification infrastructure?](https://www.g2.com/discussions/can-we-create-workflows-via-suprsend-api-on-your-notification-infrastructure) - 1 comment, 2 upvotes - [I want to use reusable component in my template. How can I do it without copy pasting it in the templates every time?](https://www.g2.com/discussions/i-want-to-use-reusable-component-in-my-template-how-can-i-do-it-without-copy-pasting-it-in-the-templates-every-time) - 1 comment, 2 upvotes - [View SuprSend pricing details and edition comparison](https://www.g2.com/products/suprsend/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+14%3A35%3A25+-0500&secure%5Bsession_id%5D=b4e1c5a8-b410-4264-98d6-72bdad63c0fb&secure%5Btoken%5D=22736dd64a2bbe27333c21317f8fe3dcc06ebd888053488908d150b50ca2b1ef&format=llm_user) ## SuprSend Integrations - [ACL](https://www.g2.com/products/acl-it-acl/reviews) - [ActiveCampaign Postmark](https://www.g2.com/products/activecampaign-postmark/reviews) - [Amazon Simple Email Service (Amazon SES)](https://www.g2.com/products/amazon-simple-email-service-amazon-ses/reviews) - [Amazon Simple Notification Service (SNS)](https://www.g2.com/products/amazon-simple-notification-service-sns/reviews) - [Athena](https://www.g2.com/products/bennett-technologies-pvt-ltd-athena/reviews) - [BigQuery SSIS Components by Devart](https://www.g2.com/products/bigquery-ssis-components-by-devart/reviews) - [Bird](https://www.g2.com/products/messagebird-bird/reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - [Firebase](https://www.g2.com/products/firebase/reviews) - [Flutter](https://www.g2.com/products/flutter/reviews) - [Gupshup](https://www.g2.com/products/gupshup/reviews) - [iOS SDK](https://www.g2.com/products/ios-sdk/reviews) - [Kotlin](https://www.g2.com/products/kotlin/reviews) - [MailerSend](https://www.g2.com/products/mailersend/reviews) - [Mailgun](https://www.g2.com/products/mailgun/reviews) - [Mailjet](https://www.g2.com/products/mailjet/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - [MSG91](https://www.g2.com/products/msg91/reviews) - [MSG91 WhatsApp Engagement Platform](https://www.g2.com/products/msg91-whatsapp-engagement-platform/reviews) - [MySQL](https://www.g2.com/products/mysql/reviews) - [Netcore Email API](https://www.g2.com/products/netcore-email-api/reviews) - [New Relic](https://www.g2.com/products/new-relic/reviews) - [Next.js](https://www.g2.com/products/next-js/reviews) - [Node.js](https://www.g2.com/products/node-js/reviews) - [PostgreSQL](https://www.g2.com/products/postgresql/reviews) - [Postman](https://www.g2.com/products/postman/reviews) - [Python](https://www.g2.com/products/python/reviews) - [Reactjs Development](https://www.g2.com/products/reactjs-development/reviews) - [React Native](https://www.g2.com/products/react-native/reviews) - [Resend](https://www.g2.com/products/resend/reviews) - [Sinch](https://www.g2.com/products/sinch/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Solo](https://www.g2.com/products/betao-ab-solo/reviews) - [SparkPost](https://www.g2.com/products/sparkpost/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) - [Twilio SendGrid Email API](https://www.g2.com/products/twilio-sendgrid-email-api/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) ## SuprSend Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Administration** - Template Creation - Preset Template Availability - Custom Unsubscribe - Email Segmentation - Detailed Server Logs - Notifications **Diagnosis** - IP Address - Domains - Content - Policy Compliance **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Setup** - Activities - Flows - Dependencies - Notifications **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Consolidation - Notification Infrastructure** - Automation - API Integration - Template **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Integrations** - Webhooks - Event Tracking API - Mail Send API - Spam Filter Testing **User Interface Design** - WYSIWYG Editor - Customized Branding - App Templates - Workflow Management **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Analytics** - Open Rates - Link Activity - Attachment Activity **Tracking** - Processing Time - Placement - Open Rate - Time to Open - Alerts **Analytics** - Campaign Performance - Audience Insights **Management** - Updates - Audit Trail - Integration **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Customization - Notification Infrastructure** - User Preference - Analytics - Drag and Drop **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability **Data Control** - Data Migration - Data Synchronization - Data Security **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Reporting** - Campaign Performance - Domain Reputation - Brand Reputation - Blacklist and Whitelist **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Generative AI** - AI Text Generation **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Publishing** - Application Deployment - Platform Compatibility - Lifecycle Management **Engagement** - Coupons and Promotions **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Agentic AI - No-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Deliverability** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reporting & Analytics** - A/B Testing - Basic Reporting **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top SuprSend Alternatives - [MoEngage](https://www.g2.com/products/moengage/reviews) - 4.5/5.0 (509 reviews) - [OneSignal](https://www.g2.com/products/onesignal/reviews) - 4.7/5.0 (1,195 reviews) - [CleverTap](https://www.g2.com/products/clevertap/reviews) - 4.6/5.0 (642 reviews)