Intuitive to use. Makes KYC very easy for the company. It integrates easily into our system. Responsive customer support. It is easy to implement within the company. We use it weekly. It has several features. Review collected by and hosted on G2.com.
There could be more features such as automisation. Review collected by and hosted on G2.com.
99 out of 100 Total Reviews for Sumsub
Overall Review Sentiment for Sumsub
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Sumsub provides an incredibly efficient and user-friendly verification solution. The platform's ease of use and seamless integration with existing systems have signigicantly streamlined our verification processes. The customer support team is responsive and knowledgeable, always ready to assist with any queries or issues. Additionally, the frequecy of updates and new features ensures that we are always equipped with the latest tools to maintain compliance and security. Review collected by and hosted on G2.com.
While Sumsub is an excellent platform, there are occaional delays in the verification process during peak times. It would be beneficial if the system could handle high volumes more efficiently to avoid any potential bottlenecks. Additionally, more detailed documentation and tutorial would be helpful for new users to get up to speed quickly. Review collected by and hosted on G2.com.
Legitimate and effective tool
User friendly interface
Fast customer verification time
Widely used by many top Fintech
Sumsub has a wide range of countries, accommodating companies that operate internationally
Streamline processes for ensuring compliance with regulatory standards and preventing fraud Review collected by and hosted on G2.com.
Customer support slow response to urgent client verification
The system glitches from time to time, accepting unacceptable documents and vice versa Review collected by and hosted on G2.com.
SumSub streamlines global KYC/AML compliance with fast, secure identity verification, customizable workflows, and robust fraud prevention. Review collected by and hosted on G2.com.
SumSub’s advanced features can have a steep learning curve initially, and its pricing may feel high for smaller businesses or startups with limited budgets. Review collected by and hosted on G2.com.
All in one! customer data, attachments, photos and watchlist checks are incormporated within the same page/tab. Review collected by and hosted on G2.com.
The least that I like about Sumsub is some attachments cannot be redacted Review collected by and hosted on G2.com.
Simplicity of product,and product innovation, ease of implementaion, good customer support service, with integration with other vendors. Review collected by and hosted on G2.com.
Poor training command for employee, employee needs adequate information support partners. Review collected by and hosted on G2.com.
The screening tools in the system is like a layer of protection that makes it easier to dispose alerts Review collected by and hosted on G2.com.
So far, Sumsub has been great, though there were times that it was slow, which possibly because of my internet connection. Review collected by and hosted on G2.com.
Its an easy to use and comprehensive platform and technology. Easy to integrate, with reources to go through with no pain. Review collected by and hosted on G2.com.
I really see no downsided to it. Really glad we decided to go with it! Review collected by and hosted on G2.com.
The self-service nature and the great documentation of Sumsub services makes it ideal to integrate in no-time and grow the usage in more advanced ways over time.
Their customer support is always available with swift and accurate responses to our inquiries. Review collected by and hosted on G2.com.
Nothing coms to mind at the current moment. Review collected by and hosted on G2.com.
I guess everything. But I think the most important is UI/UX. It's very intuitive, which makes all the tools and features more comfortable to use. Review collected by and hosted on G2.com.
A lot of false positive rates. Which is approximately about 10% regarding false approved address documents. But, to be fair it might be partly on our side due to misconfiguration of the levels. Review collected by and hosted on G2.com.
