Steer Health Reviews & Product Details

Steer Health is our digital healthcare partner that helped our hospitals. Steer Health services have helped us in website management, digital marketing, and social media platform support. It also has specific software programs like having an online Emergency Room reservation system. Their system is very user friendly and has great team for support. Salah and their helpdesk has been a great and phenomenal in getting the work done in time. Review collected by and hosted on G2.com.

So far there is nothing that I dislike. Phenomenal service. Review collected by and hosted on G2.com.

What I appreciate is that they are responsive to the customer and take much of the work of managing a website away. When I have changes they have been able to get them done same day. Review collected by and hosted on G2.com.

Downsides, well, the only issue I've had is maybe wanting more metrics/analytics, but they seem to be increasing that capability. Review collected by and hosted on G2.com.

Steer has been a great marketing partner. They created our current website and are very responsive to requests to tweak, edit, add elements to the website. They also handle most of our social media postings and blogs, which have improved greatly over the past couple of years. We've just started using them for paid digital advertising and their team is super knowledgeable. Review collected by and hosted on G2.com.

In the past they weren't always on top of making sure our website was functioning at 100% (broken links, seo/keyword updates). We often have to bring things to their attention, but they're doing much better. Review collected by and hosted on G2.com.

Steer Health is proving to be an engine for improved volume, margins, outcomes and experience for our patients. Steer is our digital healthcare partner, and they have helped our processes in many areas, including pre and post discharge processes, engaging patients with personalized communications, website enhancements and support, reputation management, digital marketing, and growing volume and revenue through innovative programs like an online ER reservation system. Steer’s tools integrate into our system and other tools we use to enhance our processes, all to the benefit of those we serve.

What stands out is the Steer team’s commitment to improve, grow and innovate. Since starting to work with Steer Health, we’ve been able to deliver a more personalized patient experience that continues to improve. Review collected by and hosted on G2.com.

The team takes on many projects as they constantly innovate and keep up with AI, emerging technology and the needs of patients. This also means they need to grow their team to keep up with the amount of work on their plates and to continue delivering great customer service. Review collected by and hosted on G2.com.

Not only is the system easy to use, but you get continous support and great response time for any questions or troubleshooting. Review collected by and hosted on G2.com.

I think with any new program, the integration process with the EMR or PM system is the most difficult part but SteerHealth made it easier to handle. I recall having to send bi-weekly reports so review links could be sent out but once it was integrated there was no need for me to be involved. Review collected by and hosted on G2.com.

The customer support and integration of our social platforms has been a great benefit to our digital presense. They make sure we are compliant with health regulations as well. I also love working with Salah! Always gets the work done very quickly. I am proud to be Steer! Review collected by and hosted on G2.com.

The website analytics need more detail in the data sphere. As Steer grows, I look forward to seeing their growth in the website analytics. Review collected by and hosted on G2.com.

The team has been on spot in regards to our department needs. Created workflows for contracting and designed the webpage which makes navigation easier and self explanatory for our members. Increased the traffic on our webpage. Great Customer service and when we have any new project, they schedule weekly calls to ensure the completion of project. Review collected by and hosted on G2.com.

When files are uploaded by one team member, another member cant access it which makes the work duplicate. Review collected by and hosted on G2.com.

Efficient way of sending out reminders and communicating with our patients effectively. Review collected by and hosted on G2.com.

Ask for too much information to take a payment too time consuming. Review collected by and hosted on G2.com.

We have been working with Shreya for a while and she is fantastic! She is incredibly knowledgeable and reaponsive. It is so great being able to reach out with questions and having the confidence that I will get a timely response. Shreya is professional and very open to feedback and ideas. Review collected by and hosted on G2.com.

Some of the technology is a little limiting/not user friendly. Review collected by and hosted on G2.com.

They were very helpful in getting all the information that I needed and were very quick to get what I was asking for up and running Review collected by and hosted on G2.com.

There is nothing that I dislike. It is a great service Review collected by and hosted on G2.com.