Well, our onboarding experience was smooth, and the Inbox was a plus one for us. It is easy to use yet powerful. We have also created some isolated inboxes to segregate the conversations by language for regional teams. Review collected by and hosted on G2.com.
We're awaiting the integration of an AI assistant into the inbox. Review collected by and hosted on G2.com.
It’s been 2 months since I started using Statusbrew, and I’m really impressed with their friendly customer support. The platform has a clean UI and is easy to adopt as a new user. We’ve created separate workspaces for our clients, which is incredibly convenient as it prevents content overlapping. Review collected by and hosted on G2.com.
Statusbrew has a better mobile app than other social media platforms, but reporting has not been introduced in the mobile app yet. Review collected by and hosted on G2.com.
Statusbrew makes my life easier as a social media team lead. It offers detailed channel analytics, team reporting, hashtag tracking, and tagging features that stand out from other platforms. Their sentiment analysis is great at spotting negative conversations. I've set it up to automatically hide negative comments, which really helps keep our brand's socials clean. Review collected by and hosted on G2.com.
I've had a great experience with Statusbrew so far. It's intuitive, and customer support is really friendly. Review collected by and hosted on G2.com.
Statusbrew’s core publishing, engagement, and reporting offerings are solid and meet our baseline needs for a social media management platform. What truly stands out is the real-time collaboration. We were able to work dynamically with our team and clients to ensure that our content went out without any errors. The customizable permission allowed us to tailor access according to the role, enhancing our data security without compromising functionality. Review collected by and hosted on G2.com.
After a recent update, I encountered some hiccups with the reporting feature, which caused a bit of a scramble. However, their customer support team was quick to resolve the issue. Review collected by and hosted on G2.com.
We primarily use Statusbrew to respond to reviews and social media interactions. I’m going to share my experience with the platform so far.
With Statusbrew, we’re able to share responses to reviews within seconds using their inbox. The platform has some cool notifications automation. Whenever we receive a low star and negative review, our team gets real-time notifications, acting as our brand reputation guardian.
We also use their reports frequently to understand the overall profile performance. Review collected by and hosted on G2.com.
We’re missing the GMB message support, hopefully, they add it soon. Review collected by and hosted on G2.com.
I’ve found value in the way this tool handles approvals for scheduling posts. I frequently collaborate with my team and clients. The scheduling process is now more of a collaborative effort rather than a bottleneck, making it easier to get the right messages out there.
Additionally, I like the reporting feature. It's straightforward and provides clear insights that help me understand my post's performance. The data on optimal posting times was beneficial for me. I get a clear idea of when to post and how my audience is interacting with it. Review collected by and hosted on G2.com.
The absence of a shareable calendar feature is a bit of a letdown. This would have been a great addition to visualizing our posting schedule collectively and making real-time adjustments with the team. Review collected by and hosted on G2.com.
We recently found Statusbrew, and it won’t take much time for us to adapt to the platform. It's easy to use. Additionally, their team did a great job on the onboarding part to clear our doubts.
I would say the tool has all the fundamental functionalities, We get a lot of engagement on a daily basis as reviews and comments for our product. Their Inbox has inbuilt filters that save a lot of time in sorting. Further, the system can automatically identify the sentiment of the conversation now that’s something we really appreciate. It helps to identify our customer behavior.
The best part is the automation - We are a lean team, so giving attention to each conversation is not an easy task, With Statusbrew, we are able to deliver auto-responses to your audience.
Their social reporting templates were impressive, and we are sharing these with our team through live links. I would say social marketing with Statusbrew is bliss. Review collected by and hosted on G2.com.
They haven’t added AI for content creation, which I think is missing right now. But they assured us to integrate this in the near future. Review collected by and hosted on G2.com.
We're two people creating content for 10 clients. Having a different workspace for each client has solved a lot of our problems. There's no confusion now. We're able to create & distribute content at a much faster rate.
Due to our previous experiences, we had pretty much given up on timely client communication & approval. This is the biggest hurdle Statusbrew has solved for us. We have some of our clients onboard Statusbrew, and it's really easy for us to do our work with them now. Review collected by and hosted on G2.com.
I dislike having to push IG stories through the mobile app. It would be great if this were also automated. Review collected by and hosted on G2.com.
We created the rules for fb and insta ads to moderate the spam comments that work like a deployed mode, and it helped us to improve ads ROI Review collected by and hosted on G2.com.
The tool gives us pretty much everything, but I miss TikTok and email integration. Review collected by and hosted on G2.com.
Statusbrew is turning out to be the most complete and team-friendly social media platform for us. One of my major hurdles has always been communicating with my team for our day-to-day operations around content planning.
We don't have to rely on any other communication tool now, which is a big win for us. Also, the content approval system is a lifesaver. Review collected by and hosted on G2.com.
I wish I could schedule IG Stories directly, but that's unfortunately not available anywhere. Hopefully, this feature will be available soon. (Fingers crossed) Review collected by and hosted on G2.com.