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Social Analytics | Reports on the performance of social media posts and campaigns. This feature was mentioned in 185 Statusbrew reviews. | 95% (Based on 185 reviews) | |
Social Publishing | Allows the creation, management, and scheduling of content to be shared across social media channels. 185 reviewers of Statusbrew have provided feedback on this feature. | 96% (Based on 185 reviews) | |
Campaign Optimization | As reported in 136 Statusbrew reviews. Identifies trends in social media campaigns, such as optimal posting times, to improve performance. | 94% (Based on 136 reviews) | |
Social Engagement | See feature definition | Based on 182 Statusbrew reviews. Centrally manages social media content and conversations across multiple social channels. | 95% (Based on 182 reviews) |
Social Ads | Based on 105 Statusbrew reviews. Provides features for managing and optimizing paid advertisements across social channels. | 92% (Based on 105 reviews) | |
Campaign Planning | Allows for categorizing or grouping individual posts to streamline social media marketing campaigns. 59 reviewers of Statusbrew have provided feedback on this feature. | 93% (Based on 59 reviews) | |
Hashtag Capabilites | Monitor hashtags, their trends, and analytics across all social media platforms This feature was mentioned in 51 Statusbrew reviews. | 93% (Based on 51 reviews) |
Report Customizability | Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool. This feature was mentioned in 46 Statusbrew reviews. | 95% (Based on 46 reviews) | |
Report Exporting | As reported in 46 Statusbrew reviews. Allows users to export reports from the product into an .xsl, .csv, or .pdf file. | 96% (Based on 46 reviews) | |
Scalability | Allows marketer to add, track, and measure a multitude of social media accounts. This feature was mentioned in 45 Statusbrew reviews. | 96% (Based on 45 reviews) | |
White Label | Based on 22 Statusbrew reviews. Offers a white labeling service for agencies or resellers to customize platform branding. | 97% (Based on 22 reviews) |
Competitor Analysis | Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere. 47 reviewers of Statusbrew have provided feedback on this feature. | 95% (Based on 47 reviews) | |
Follower Analysis | Analyzes and illustrates follower information such as demographics, location, interests, etc. This feature was mentioned in 47 Statusbrew reviews. | 97% (Based on 47 reviews) | |
Post Performance | Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience. 48 reviewers of Statusbrew have provided feedback on this feature. | 97% (Based on 48 reviews) | |
Paid Campaign Tracking | Based on 46 Statusbrew reviews. Tracks and measures the success of paid advertising initiatives run on social media sites. | 95% (Based on 46 reviews) | |
Attribution | Ties social activity to business results such as leads, conversions, and sales. 45 reviewers of Statusbrew have provided feedback on this feature. | 96% (Based on 45 reviews) | |
Hashtag Analytics | Based on 21 Statusbrew reviews. Analyzes the performance of hashtags and identifies popular or trending hashtags. | 94% (Based on 21 reviews) | |
Sentiment Analysis | Based on 21 Statusbrew reviews. Uses AI to accurately assess the sentiment of social media content based on keywords and phrases. | 98% (Based on 21 reviews) |
Mentions | Scours various channels for brand mentions to proactively seek reparative communications. This feature was mentioned in 39 Statusbrew reviews. | 94% (Based on 39 reviews) | |
Tickets | Based on 37 Statusbrew reviews. Creates and assigns support tickets, scheduling them in a timely manner. | 92% (Based on 37 reviews) | |
Macros | Based on 37 Statusbrew reviews. Allows administrators to create templated responses to frequently asked questions. | 96% (Based on 37 reviews) |
Based on 37 Statusbrew reviews. Ability to connect agents with customers through Live Chat.
| 95% (Based on 37 reviews) | ||
Social | Connects employees with customers through a social media solution. 37 reviewers of Statusbrew have provided feedback on this feature. | 96% (Based on 37 reviews) | |
Live Chat | Ability to connect agents with customers through email.
35 reviewers of Statusbrew have provided feedback on this feature. | 95% (Based on 35 reviews) | |
Phone | Connects employees with customers through a calling solution. 35 reviewers of Statusbrew have provided feedback on this feature. | 93% (Based on 35 reviews) | |
Text | Ability to connect agents with customers through text message solution.
This feature was mentioned in 36 Statusbrew reviews. | 95% (Based on 36 reviews) |
Surveys | As reported in 36 Statusbrew reviews. Provides opportunity for customers to give feedback through a survey. | 94% (Based on 36 reviews) | |
Reporting | Enables administrators to create customized reports reflecting customer satisfaction. This feature was mentioned in 36 Statusbrew reviews. | 94% (Based on 36 reviews) | |
Visitor Activity | As reported in 36 Statusbrew reviews. Allows administrators to track visitor activity to understand the research that was done before turning to customer service. | 94% (Based on 36 reviews) | |
Help Desk | Based on 36 Statusbrew reviews. Provides a knowledge base or other support channel for disparate team members to work together and provide cohesive solutions. | 94% (Based on 36 reviews) |
Content Calendar | Enables users to visualize all scheduled social campaigns and content in a timeline or calendar. 57 reviewers of Statusbrew have provided feedback on this feature. | 94% (Based on 57 reviews) | |
Content Library | See feature definition | Allows users to upload and publish brand content from a shared library. 57 reviewers of Statusbrew have provided feedback on this feature. | 93% (Based on 57 reviews) |
Shared Inbox | As reported in 58 Statusbrew reviews. Collects all customer messages and inquiries from multiple social channels and delivers them to a unified inbox. | 92% (Based on 58 reviews) | |
Approval Workflows | Automates the content approval process to ensure social posts are approved by managers or clients before publishing. This feature was mentioned in 57 Statusbrew reviews. | 94% (Based on 57 reviews) | |
Users and Permissions | Allows administrators to assign permissions for different users or teams to access certain platform features. This feature was mentioned in 57 Statusbrew reviews. | 94% (Based on 57 reviews) | |
Content Creation | Provides features for creating or editing social media assets. This feature was mentioned in 53 Statusbrew reviews. | 94% (Based on 53 reviews) |
Social Measurement | As reported in 35 Statusbrew reviews. Measure campaigns, brands, and products for quantitative metrics such as conversation volume, when conversations are happening, and your brand's share of voice. | 96% (Based on 35 reviews) | |
Influencer Identification | Identifies who is talking about your brand along with their influence over social communities. This feature was mentioned in 34 Statusbrew reviews. | 96% (Based on 34 reviews) | |
Brand Monitoring | Monitors social media channels for brand mentions and reports on the quality and quantity of conversations about a brand or product. This feature was mentioned in 12 Statusbrew reviews. | 99% (Based on 12 reviews) | |
Keyword Tracking | Provides features for monitoring multiple keywords, topics, or hashtags, with the ability to increase the number of terms being tracked. 12 reviewers of Statusbrew have provided feedback on this feature. | 99% (Based on 12 reviews) | |
Trend Analysis | Identifies and analyzes trends in topics, hashtags, or audiences to help brands anticipate changes in consumer attitudes. This feature was mentioned in 12 Statusbrew reviews. | 94% (Based on 12 reviews) | |
Competitor Analysis | Based on 11 Statusbrew reviews. Allows users to monitor conversations about competitors and measure performance against them. | 98% (Based on 11 reviews) |
Sentiment Analysis | As reported in 34 Statusbrew reviews. Determines whether mentions of your brand are positive, negative or neutral. | 95% (Based on 34 reviews) | |
Social Reporting | Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into various formats. This feature was mentioned in 35 Statusbrew reviews. | 98% (Based on 35 reviews) | |
Alerts and Notifications | Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise. 12 reviewers of Statusbrew have provided feedback on this feature. | 99% (Based on 12 reviews) | |
Advanced Data Filtering | Based on 12 Statusbrew reviews. Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group social listening data. | 97% (Based on 12 reviews) |
AI Text Generation | As reported in 14 Statusbrew reviews. Allows users to generate text based on a text prompt. | 95% (Based on 14 reviews) | |
AI Text Summarization | Condenses long documents or text into a brief summary. This feature was mentioned in 14 Statusbrew reviews. | 95% (Based on 14 reviews) |