
Their inbox is packed with multiple options, like Macros,which helped us deliver saved responses and close conversations. it was also easy for us to clear our inbox. additionally, auto moderation filtered out all comments containing self promotion links and unwated spam. our support process is well organised, with each type of conversation having its own separate view based on our internal criteria . Review collected by and hosted on G2.com.
Till now, our experience with this tool is stable. Review collected by and hosted on G2.com.
statusbrew makes it easy to keep everything organized with calenders. i can plan posts for different platforms, assign tasks to my team, and track approvals all in one place. The drag and drop calendar lets me quickly adjust schedules, and the ability to filter by content labels, platform, or post status helps me stay on top of everything. Review collected by and hosted on G2.com.
I have to post to facebook groups manually as there are no APIs for that. Review collected by and hosted on G2.com.
I use Statusbrew to manage customer messages and comments across different social media accounts. The unified Inbox helps me respond quickly without switching between platforms. I also like that I can set up automation rules to filter out spam or assign messages to the right team members. Tagging messages based on priority makes it easy to track follow-ups and customer inquiries. Review collected by and hosted on G2.com.
I’d like to see some options around TikTok ad comments Review collected by and hosted on G2.com.
I like how Statusbrew brings all customer messages from different platforms into one place. Since I started using automations in the inbox, no conversation gets missed and assigned to relevant teams automatically. I can label messages according to the flow of the conversation, which helps prioritize urgent ones. This has made managing engagements much faster and less stressful. Review collected by and hosted on G2.com.
It would be nice if conversations from the same user across platforms were merged so that I could keep the records in the CRM. I tried using tags, and they worked; however, they were time-consuming. Review collected by and hosted on G2.com.
Statusbrew lets me tweak posts for different platforms without creating multiple versions from scratch. I can format captions and crop images differently for Twitter, Facebook, and Instagram while scheduling everything in one go. I can see a preview of how they will look like on different platforms. Review collected by and hosted on G2.com.
Statusbrew has a separate way to post stories. Review collected by and hosted on G2.com.
Statusbrew solved my biggest concern about losing historical data when switching tools and helped me retain insights for one year for all the social profiles of clients that were mostly active. Their report templates helped me save time, make better decisions, and share reports with stakeholders with just one click. Moreover, I use Statusbrew for scheduling and publishing social media and content calendars. Review collected by and hosted on G2.com.
Nothing as of now because I was worried about data only. Review collected by and hosted on G2.com.
I manage social accounts for multiple brands and Statusbrew's workspace feature keeps everything separate yet accessible in one place. Switching between brands is easy, and the ability to assign specific team members to each brand prevent confusion. Review collected by and hosted on G2.com.
A way to bulk-edit scheduled posts across different brands would be helpful. Review collected by and hosted on G2.com.
We use Statusbrew to respond to audiences across multiple social media platforms and track overall engagement analytics. The Inbox is structured to handle various types of engagements by organizing them into separate views. We moved mentions and negative comments into dedicated views to keep a check on them. Delegating these tasks to team members was initially done manually with just a click, but we later automated the process. Alerts for each mention and comment ensured nothing slipped through the cracks. Review collected by and hosted on G2.com.
Only thing we missed is email integration. I hope someday they will introduce it. Review collected by and hosted on G2.com.
I handle social media for a franchise with 40 locations, and Statusbrew makes it easy to manage everything social media for all profiles of these locations. I can schedule location-specific content while keeping brand messaging consistent. The ability to give different teams access to their respective franchise stakeholder without sharing main credentials is a huge plus. Review collected by and hosted on G2.com.
Better report visualization in terms of location-wise data comparison. Review collected by and hosted on G2.com.
I use Statusbrew to generate reports for my clients, and it has saved me a lot of time. There are ready templates, and sometimes, I use widgets to create a custom report. I also like that I can schedule reports to be sent automatically so clients receive regular updates without me having to send them manually. Adding reporting notes helps provide context, making it easier for clients to understand the results. Review collected by and hosted on G2.com.
It would be great to see TikTok ads reports. Review collected by and hosted on G2.com.