Save to My Lists
Paid
Claimed

Sprout Social Reviews & Product Details - Page 98

Sprout Social Overview

What is Sprout Social?

Sprout Social is a comprehensive social media management solution designed to help businesses effectively engage with their audiences, streamline content publishing, and derive actionable insights from social media interactions. This platform caters to organizations of all sizes, from small businesses to large enterprises, enabling them to harness the power of social media to enhance their brand presence and drive strategic decision-making. The target audience for Sprout Social includes marketing teams, social media managers, and business leaders who seek to optimize their social media strategies. With its user-friendly interface and robust features, Sprout Social is particularly beneficial for teams looking to improve collaboration and communication around social media efforts. The platform facilitates real-time collaboration, allowing team members to work together seamlessly, regardless of their physical location. This is essential in today’s fast-paced digital environment where timely responses and coordinated efforts can significantly impact brand perception. Key features of Sprout Social include advanced publishing tools, social listening capabilities, and in-depth analytics. The publishing tools allow users to schedule and manage posts across multiple social media channels, ensuring consistent messaging and maximizing audience reach. Social listening features enable businesses to monitor conversations and trends relevant to their industry, providing valuable insights into customer sentiment and preferences. Additionally, the analytics dashboard offers comprehensive reports that help users measure the effectiveness of their social media campaigns, track engagement metrics, and identify opportunities for improvement. One of the standout aspects of Sprout Social is its emphasis on data-driven decision-making. By providing actionable insights derived from social media interactions, the platform empowers businesses to make informed choices that align with their strategic goals. This capability is particularly valuable for organizations looking to adapt their marketing strategies based on real-time feedback and performance metrics. Furthermore, Sprout Social's scalability makes it suitable for businesses as they grow, allowing them to expand their social media efforts without compromising on quality or efficiency. Overall, Sprout Social serves as a vital tool for businesses aiming to enhance their social media presence and leverage insights for strategic growth. Its combination of intuitive design, collaborative features, and powerful analytics positions it as a key player in the social media management landscape, helping organizations to connect with their audiences more effectively and drive meaningful business outcomes.

Sprout Social Details
Product Website
Languages Supported
English, French, Italian, Portuguese, Spanish
Show LessShow More
Product Description

Sprout Social is an intuitive platform that delivers smarter, faster business impact from social media.. Empower your teams to better connect with audiences, streamline publishing workflows, collaborate in real-time, and power strategic business decisions with the social insights that matter most—at scale.

How do you position yourself against your competitors?

Sprout Social's intuitive platform is designed for immediate adoption, getting users up and running in minutes. Its AI-powered business intelligence enables our customers, including the largest enterprises, to transform their business with critical business insights at the speed and scale of social. Through a comprehensive solution that includes social publishing, engagement, customer care, advocacy, analytics, reviews, social commerce and social listening, Sprout Social is the premier solution for social media management.


Seller Details
Company Website
Year Founded
2010
HQ Location
Chicago, IL
Twitter
@SproutSocial
117,749 Twitter followers
LinkedIn® Page
www.linkedin.com
1,651 employees on LinkedIn®
Ownership
NASDAQ: SPT
Phone
+1-866-878-3231
Description

Sprout Social offers the highest level of partnerships available across all the networks we integrate with, including Facebook, Instagram, Twitter, LinkedIn, and other networks where consumers engage with businesses and brands. Protected by enterprise-grade security, Sprout Social’s cutting-edge AI technology combines the power of our proprietary machine learning and deep automation capabilities, processing up to 50,000 messages a second and 600M+ messages per day so that customers can access and analyze business-critical information. In addition to communication tools, Sprout Social offers contact management, competitive insight, lead generation, reporting, analytics and more – all in a package that's intuitive and easy to use.


Natalie S.
NS
Overview Provided by:
VP of Customer & Product Marketing @ Sprout Social | Advisor | Investor | Intuit & Chorus.ai Alum

Recent Sprout Social Reviews

kiggundu c.
KC
kiggundu c.Small-Business (50 or fewer emp.)
5.0 out of 5
"Has everything I need for social media management"
The ability to get overview reports with all brands on one page. This has made to easier to explain to clients the progress of their brands online.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Very user friendly"
Easy to view images and videos, all information is chronological.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great social content planning and distribution system"
It makes planning, scheduling and posting social content across platforms very easy. I also especially appreciate the insights/analytics to track h...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
8 people requested security information

Sprout Social Media

Sprout Social Demo - Smart Inbox
Simplify your social media engagement strategy—find and join conversations, efficiently manage workflow and more.
Sprout Social Demo - Reports
Simplify your social media reporting with social analytics tools that help measure your overall strategy.
Sprout Social Demo - Schedule
View and manage all your upcoming social posts with a comprehensive content calendar of scheduled posts across multiple profiles and networks.
Sprout Social Demo - Publish
Sprout’s social media publishing tools let you schedule and post messages to Facebook, Twitter, Instagram, Pinterest and LinkedIn simultaneously from a single intuitive Compose window.
Sprout Social Demo - Bot Builder
Sprout's intuitive bot-building capabilities empower your team to automate certain steps to increase their efficiency.
Sprout Social Demo - Social Listening
Sprout's powerful and easy-to-use Listening tools enable customers to listen across social networks and the web to uncover trends about their brand, audience and industry.
Play Sprout Social Video
Play Sprout Social Video
Play Sprout Social Video
Play Sprout Social Video
Play Sprout Social Video

Official Downloads

Answer a few questions to help the Sprout Social community
Have you used Sprout Social before?
Yes

Video Reviews

3,859 Sprout Social Reviews

4.4 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
3,859 Sprout Social Reviews
4.4 out of 5
3,859 Sprout Social Reviews
4.4 out of 5

Sprout Social Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Sprout SocialQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Public Relations and Communications
AP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sprout Social?

It means I don't have to think about scheduling. Easy to use, smart inbox combines all channels for easy viewing, new AI feature is promising. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social?

Mobile app is limited, I wish mobile publishing was easier Review collected by and hosted on G2.com.

What problems is Sprout Social solving and how is that benefiting you?

We have lots of users submitting content, the approval process makes everything streamlined and insures we have an extra set of eyes checking content. Review collected by and hosted on G2.com.

Response from Melina Glackin of Sprout Social

We're glad to hear that you find Sprout Social helpful and that it has made scheduling easier for you. Our smart inbox and AI features are designed to streamline your social media management. Be sure to join our Community, the Arboretum, to stay connected, network with peers, and receive our latest and greatest product updates!

Veronika K.
VK
Global Product Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Sprout Social?

I found the onboarding very structured and helpful. I love the fact that you can configure everything yourself but that they are guiding you on how to do that. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social?

I havent found anything I do not like yet Review collected by and hosted on G2.com.

What problems is Sprout Social solving and how is that benefiting you?

Success of different filters/posts Review collected by and hosted on G2.com.

Response from Jen Anderson of Sprout Social

Thank you for your positive feedback! We're happy to hear that you haven't encountered any issues so far. If you ever have any questions or concerns, please don't hesitate to reach out to our support team.

Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sprout Social?

I love the ease of posting across multiple platforms and the ability to look at analytics, comments, messages, etc. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social?

Posting things from drafts can be a pain because you have to post separately or you can't work on multiple posts when one is being drafted. Review collected by and hosted on G2.com.

What problems is Sprout Social solving and how is that benefiting you?

Being about to post across many platforms at once and choosing the best time to post. Review collected by and hosted on G2.com.

Response from Melina Glackin of Sprout Social

Thank you for sharing your experience with Sprout Social! We're glad to hear that the platform is helping you with posting across multiple platforms and optimizing posting times. We'll take note of your feedback about posting from drafts for future enhancements.

Shannon H.
SH
Social Media and Content Marketing Associate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sprout Social?

Sprout has truly made repurposing content to social platforms seamless. I save hours every week by utilizing the schedule and duplicate tool. It makes it so easy to change the messaging for each platform but still promote the same content. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social?

There are still a lot of API limitiations on the platform. Although it is not a Sprout problem, they seem to offer these features but then you find out that it is only available through one platform. Review collected by and hosted on G2.com.

What problems is Sprout Social solving and how is that benefiting you?

Sprout has made it easier to cross promote among our business units since we are an enterprise. It also has really uped our reporting for analytics. Review collected by and hosted on G2.com.

Response from Tanya Berard of Sprout Social

Hi Shannon! We are so happy to hear that Sprout Social has saved you so much time and made content repurposing seamless! Our scheduling and duplicate tools are designed to make social media management more efficient. We understand your frustration with API limitations. We're continuously working with our Partners to improve our platform and expand our features to provide a better experience for our users. We appreciate the candid review!

~ Tanya Berard, Customer Marketing Team

Darash D.
DD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Sprout Social?

As we have recently started to work on sprout, i found it very easy as it is not complex like other softwares. The layout is just amazing and very much apt.

Hassle-free Review collected by and hosted on G2.com.

What do you dislike about Sprout Social?

Nothing that dislike about sprout but we can definitely make it even more better when it comes to user friendly experience. Review collected by and hosted on G2.com.

What problems is Sprout Social solving and how is that benefiting you?

It gets easy for us to use all the platforms at a single place. We have all the social media platforms integerated on a single software and also the UI of all the social media handles remains same as of their actual platform. Review collected by and hosted on G2.com.

Response from Jen Anderson of Sprout Social

We're glad to hear that you find Sprout Social easy to use and the layout amazing. We appreciate your feedback and will continue to work on making the user experience even better.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sprout Social?

The best part about Sprout Social is how well formatted everything is, I can find exactly what I need easily. I am able to take a quick glance and see everything from a high level. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social?

I would love if Sprout Social had the option to integrate TikTok or Instagram Stories. Review collected by and hosted on G2.com.

What problems is Sprout Social solving and how is that benefiting you?

I am able to plan and schedule my posts without having to worry about it in real time. Review collected by and hosted on G2.com.

Response from Melina Glackin of Sprout Social

Thank you for your feedback! We understand the importance of integrating TikTok and Instagram Stories, and we're constantly working to improve our platform with new features. Be sure to join our Community, the Arboretum, to stay connected, network with peers, and receive our latest and greatest product updates!

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sprout Social?

I love the platform's ability to make my life easier, and to ultimately keep me organized. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social?

I wish there were better ways to integrate/get more more info that's more specific on the TikTok side. Some technical glitches here and there. Review collected by and hosted on G2.com.

What problems is Sprout Social solving and how is that benefiting you?

It's simplifying my life; content output and management is now streamlined whereas before it was much more manual. Review collected by and hosted on G2.com.

Response from Melina Glackin of Sprout Social

Thank you for sharing your positive experience with Sprout Social. We understand the importance of seamless integration and we're continuously working to enhance our platform. Your feedback about TikTok integration and technical glitches is valuable to us. Be sure to join our Community, the Arboretum, to stay connected, network with peers, and receive our latest and greatest product updates!

KK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sprout Social?

Sprout makes it easy to jump right in and get started. It is easy to schedule posts and plan for weeks and months ahead. The reporting is easy to use and provides the most accurate reporting of our social accounts. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social?

With some of the reports, it is hard to see some of the stats on the charts, only when some accounts really out preform other accounts. Review collected by and hosted on G2.com.

What problems is Sprout Social solving and how is that benefiting you?

Helping our clients best optimize their social media accounts Review collected by and hosted on G2.com.

Response from Jen Anderson of Sprout Social

We're thrilled to hear that you find our platform easy to use and valuable for scheduling content. We apologize for any inconvenience with the mobile reminders and will take your feedback into consideration for future improvements.

Shahzad J.
SJ
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Sprout Social?

Sprout Social’s analytic tools are an invaluable asset to someone who manages social media projects. This is because they bring out the powerful influence on how we strategize our social media processes. The pre-Sprout era allowed the business to know a traffic that came from social media, and everything they could play with as regards engagement metrics was only guesswork; what’s no longer the case now? Review collected by and hosted on G2.com.

What do you dislike about Sprout Social?

But still, there are things about Sprout Social that you can hate. Sometimes, the software logs out by itself even when one had scheduled a post. Review collected by and hosted on G2.com.

What problems is Sprout Social solving and how is that benefiting you?

The company integrated Sprout Social in addressing the difficulty of measurably and efficiently improving our social media availability. This helps us in having a clear glimpse of how we fare and where should be our main areas of concern. Review collected by and hosted on G2.com.

Response from Tanya Berard of Sprout Social

We're thrilled to hear that you find our analytic tools invaluable for managing social media projects. We strive to provide powerful and influential tools to help strategize social media processes. We apologize for any inconvenience caused by the software logging out unexpectedly. Our team is constantly working to improve the user experience and address any technical issues. Thank you for your feedback and we look forward to growing with you in the future!

~ Tanya Berard, Customer Marketing Team

MH
Social media Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Sprout Social?

Easy to use, platforms has answers for almost everything Review collected by and hosted on G2.com.

What do you dislike about Sprout Social?

Some analytics can be difficult to decipher Review collected by and hosted on G2.com.

What problems is Sprout Social solving and how is that benefiting you?

Easy to compile analytics reporting Review collected by and hosted on G2.com.