Sprout Social Reviews & Product Details - Page 6

Scheduling was simple across platforms, and finally, in 2024, we could collaborate on IG posts for the first time within the platform. Assigning cases to Customer Service as needed was simple. Review collected by and hosted on G2.com.

It costs way too much for what you get, or at least for what we need. They really get you with user fees and we are a seasonal business so we double our users for just a few months a year and they want us to pay for the seats that are unused year-round. YouTube analytics don't pull in anymore and we keep getting the brush off on when it will be fixed for months. Review collected by and hosted on G2.com.

I love that I can use the app to monitor my platforms on the go. I also really enjoy the premium analytics feature, it truly gives a much more in-depth look at your performance and the ability to make strategic decisions a lot easier. Review collected by and hosted on G2.com.

I simply wish it integrated better with the API's of LinkedIn and Meta. Also not being able to personalize and customize the report dashboards with my branding to share with leadership. Review collected by and hosted on G2.com.

I mean it when I say that Sprout Social has been by far the easiest, user friendly social softwares that I've used. Compared to other platforms the implementation process is super easy to learn and easy to navigate. Review collected by and hosted on G2.com.

I would say my least favorite thing about Sprout Social is, just by personal preference would be scheduling videos. I still think that posting directly on social platforms manually is still easier than what sprout offers at this time. Review collected by and hosted on G2.com.

I love the scheduling features and dthe indepth analytics I can pull from my posts. It has helped me schedule out content, knowing my post will go out without any type of errors, glitches, or changes. It is such a smooth and clean platform. Review collected by and hosted on G2.com.

The only thing I don't like is being unable to add collaborators for a Facebook post from Sprout. Review collected by and hosted on G2.com.

Sprout Social is a user-friendly tool with an easy-to-navigate interface for new users like me. I particularly like to use the scheduling tool to plan monthly posts for all social media accounts in one place. The analytics help me make data-driven decisions. The optimal posting time suggestions are a game-changer for getting increased engagement. And the teamwork features, like assigning tasks and leaving comments, make it easy to stay on the same page with my team. Review collected by and hosted on G2.com.

It would be nice to be able to post GIFs. Also, if an image doesn't fit the criteria (too large or wrong aspect ratio), it's helpful to make those changes within the tool, but the tool itself could be more intuitive. Review collected by and hosted on G2.com.

I love that Sprout Social is our one stop shop for all things social as it relates to publishing, reporting, & CRM. The optimal posting time API has been one of the most useful tools my team has leveraged on a daily basis through the platform. Review collected by and hosted on G2.com.

The only thing I wish product team would tweak is the ability to pre-schedule & publish video content through the platform (IG Reels/TikTok) Review collected by and hosted on G2.com.

I love that they are releasing product features that other competitors have. I like Sprout, so it helps remove the thought of checking out another option at the time of renewal. For example, the AI generation or social options, and the ability to schedule in different time zones. Review collected by and hosted on G2.com.

You used to provide the ability for me to share a link to the calendar view externally. This really helped provide insight to my leadership team about what's scheduled and where we have gaps in the social calendar. I only pay for one seat in the platform and we have SSO, so I can't just provide my credentials to someone who wants to see the schedule.

PLEASE BRING BACK THE ABILITY TO SHARE THE MONTHLY CALENDAR VIEW SHARE LINK. Review collected by and hosted on G2.com.

Love having a convenient hub for all things social including GMB, Tiktok, Pinterest, Threads, & others. Their Arboretum community is useful for ideas and troubleshooting, and Sprout makes a consistent solid effort to be continually improving/optimizing their site. Their reporting features are robust & easy to use. They have cool AI integrated features like auto captioning for alt-text which, admittedly can be hit or miss on accuracy, but more often than not it's helpful. Love the tagging system for reporting. Use it every day. Review collected by and hosted on G2.com.

There are a few downsides, including lack of Instagram story data for reporting, although some of that may have to do with Instagram API. Would love ability to track link clicks on stories through sprout. Sometimes there are glitches which can be annoying, but their support team is very responsive. Review collected by and hosted on G2.com.

I really like it's scheduler for posts. It leaves some room for improvement, but overall it is easy to see what we have going out and when. I also like the reports it offers and the ease of use on my mobile device when not at my computer. Review collected by and hosted on G2.com.

The social listening tool is a bit tricky. I haven't quite mastered it and it is confusing. I don't like that you have to pay for each topic individually. It would be nice to have a bundle feature like 1, 2-5, 5 or more. Review collected by and hosted on G2.com.

I've been using Sprout social for social media at my job for almost two years. In those two years, I've found the ease of use to be the thing about Sprout that makes logging in to be something I get excited about. Creating social posts to schedule out is quick and with as much as we use Sprout for social posts, it's also been interesting to explore the social listening tool for brand reputation and management. Review collected by and hosted on G2.com.

I don't personally have anything that I dislike about using Sprout because this is the first social platform I've used in my career, so I don't have anything to compare it to negatively. Review collected by and hosted on G2.com.