Sprout Social Reviews & Product Details - Page 16

What I like best is how you can preschedule posts and compare other accounts to yours through reports! Also, whenever I've had an issue the customer service team has been incredibly responsive, which has been highly appreciated. Review collected by and hosted on G2.com.

There is nothing that I can think of at the moment that I dislike about Sprout. Review collected by and hosted on G2.com.

I like that sprout is the all in one tool for managing your business and help connecting you to your target market Review collected by and hosted on G2.com.

It's a bit overwhelming at first since there seems to be a lot of tabs Review collected by and hosted on G2.com.

Sprout allows our team to work across 6 states all in one place. From managing hundreds of social accounts, users, scheduling content, collaboration and so much more. It makes our every day work so much more efficient and easier! Review collected by and hosted on G2.com.

Truthfully there isn't much to dislike. We would like a few more capabilities on the app but generally those features are not always needed and more accessible on desktop anyways. Review collected by and hosted on G2.com.

The tags and reporting element are a clear winner for me. This has helped me siginicantly improve my content strategy. Review collected by and hosted on G2.com.

I don't like how after you uploading closed captions to videos, you will not see the CC in the left of the video when future referencing the video. This is difficult when I do a final proofread and I can't tell if the SRT files are uploaded in the video. Review collected by and hosted on G2.com.

Sprout Social is intuitive and has many positive elements to it such as its reporting and calendar management options. If you use it properly you can get a lot of data out of it. It's been easy to get the hang of for our team and we have moved into using it more and more. Review collected by and hosted on G2.com.

It is quite expensive but worth it if you do a lot of social scheduling. You can only access premium analytics if you pay a lot of money which isn't possible for non-profits. There are some things it can't do due to API restrictions. Review collected by and hosted on G2.com.

I love that sprout social is in all in one solution to manage social. Instead of wasting time going to each platform to post I do everything in sprout. Tagging feature is one of my favorite, I set up a organization system of 3 different tiers of tags for each post (content type, content theme, audience) Review collected by and hosted on G2.com.

The API limitations on LinkedIn are frustating and the lack of document posts on Sprout makes me have to use the native platform. I would like to see even more AI but I know that is on the way. Review collected by and hosted on G2.com.

From the sales team to the product trainers to the support staff and account team, I have found everyone at Sprout Social to be customer-focused and all-around good people. They want to serve and please. Review collected by and hosted on G2.com.

I find their Listening Package limiting. They charge you a lot to create new listening topics, which has been cost-prohibitive to our company. Review collected by and hosted on G2.com.

I like the ability for external approvers to have a seamless approval process even if they don't have a set in the platform. I also love all of the reporting, listening, and analytics features. It makes it really easy to glean insights and improve your content in the future. Review collected by and hosted on G2.com.

I least like having to select a mobile publisher for Instagram videos. Sometimes i'd love to set it and forget it, and I can't do that when I cannot select sounds and music for posts within the Sprout platform. Review collected by and hosted on G2.com.

I have really enjoyed the user friendly social media platform use. It only takes me a couple of minutes to create beautiful posts. The more I use it, I am finding that I can also implement other software like "Canva" to help create lovely and eye catching media posts. All of my posts ned to be approved through my home office, and that only takes a couple of minutes as well. Review collected by and hosted on G2.com.

It can get a little confusing with SO many options on the home page, and our business only utilizes a couple of the features. It would be way to o much to use them all. But all in all, a fantastic software program for us! Review collected by and hosted on G2.com.

Smart Inbox brings all of your messages from all connected platforms into a single window. Re-posting UGC is incredibly easy, and is cross-platform. so Instagram posts can be re-shared to multiple other platforms in just a few clicks 'n' keystrokes. Sprout's onboarding team and support are helpful and attentive. Reporting is a snap and the reports look fantastic.

I've used Sprout for over ten years. Review collected by and hosted on G2.com.

Scheduled posts occasionally fail, but this is far from the norm. Any other frustrations I've experienced with Sprout have much more to do with the APIs of specific platform intergrations rather than Sprout itself. Review collected by and hosted on G2.com.