Sprout Social Reviews & Product Details - Page 14

It is very easy to publish posts via Sprout. I also enjoy the post tagging feature that allows me to separate posts based on content for reporting purposes. Review collected by and hosted on G2.com.

There are certain features that I believe could be more intuitive. For example, I would love the ability to schedule the same asset across multiple platforms at the same time but have the ability to change the copy. Review collected by and hosted on G2.com.

Sprout Social is an easy tool to use and understand for social media publishing. I like how easy it is to respond to comments for every platform in one space. You can also hide unwanted comments right from Sprout, or block someone. This helps. Publishing is easy and reports are pretty good. Review collected by and hosted on G2.com.

I wish they would color code their tagging so we could see visually how particular posts are doing. Also, some of their reporting features are walled behind upgrades that are too expensive. I don't like that aspect. Review collected by and hosted on G2.com.

Content scheduling is very helpful to stay organized. Growing our social media presence is one of my goals and Sprout Social helps us post consistently, be responsive to our audience with the direct message feature and view analytics to improve our content. Review collected by and hosted on G2.com.

The quality of customer support can vary, and it sometimes takes a while to resolve issues. Also when I am training new employees on the platform, I have gotten feedback that It is not very intuitive and they disliked the user interface. Review collected by and hosted on G2.com.

It makes planning, scheduling and posting social content across platforms very easy. I also especially appreciate the insights/analytics to track how posts fare. Review collected by and hosted on G2.com.

I wish I could access more competitive and listening information on the site without having to pay extra.

Also, knit-picky, but I wish you could tag people on LinkedIn posts, whereas now you can only tag organizations via Sprout. Review collected by and hosted on G2.com.

My team uses it for the app store integrations, which have incredibly simplified things. I love how there is a queue, discussions can happen on individual items, and everything is in one place. Review collected by and hosted on G2.com.

From what I understand this is an API limitation from Google, but the lack of ability to update reviews is odd. A user updated a review and I had to log into the Play Console directly to update the response. Review collected by and hosted on G2.com.

That I can schedule my posts for multiple different accounts and have links associated with posts as well as organize posts by tags. It also helps recommend time of day for best engagement and lets me plan content for months in advance which is especially helpful when I travel. I use it everyday if not every week to check engagement, competition, followers, etc. Review collected by and hosted on G2.com.

Sometimes there are too many features and it can be overwhelming for some users, but they have great support to assist if needed. I still do a lot of things natively but they make a lot of things streamlined if desired. Review collected by and hosted on G2.com.

The features such as social listening, which allows us to add to our monthly reports. We also like the competitor analysis tool, which is another tool we enjoy adding to our reporting. Review collected by and hosted on G2.com.

I have not found anything that we dislike on a large scale, however, the pricing is higher than what we had prior and the extra features we would like to utilize are also at a higher pricepoint. Review collected by and hosted on G2.com.

Sprout is the first thing I open up at work every day. As the social media manager for 9 unique brands (under one umbrella) it is nice to have everything in one place. Schedule, listening, and analytics are all great and work as needed. Customer support is top notch. Review collected by and hosted on G2.com.

I wish everything would be under one cost. Some advanced feautres like analytics and listening tools are locked behind additional charges. Review collected by and hosted on G2.com.

I love that I can easily access my inboxes for all of my accounts, monitor what's happening on other accounts, and make reports. It's very user-friendly for our people who aren't the most tech-savvy. Their customer support is always quick to respond and help with any issues. Review collected by and hosted on G2.com.

There are some reporting numbers that are weird. In different places, it has different numbers, and it pulls link clicks wrong for a few platforms, making me do the engagement manually. There is a way to edit reports, but I wish I could edit the engagement rate even more. Review collected by and hosted on G2.com.

According to my experience, Sprout Social is the best tool for managing social media. I use Sprout Social with Salesforce, and it works quickly. Sprout Social provides a user-friendly interface for any new joiner to easily operate this tool. In Sprout Social, you can easily implement. Sprout Social provides great customer support to all users. Sprout Social is designed for frequent use and it is a great app for handling social media platforms like Facebook, Twitter, and Instagram.a Review collected by and hosted on G2.com.

We recently switched to Sprout Social. Sometimes we have trouble logging in and it works slowly when there are high case volumes. Review collected by and hosted on G2.com.