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3,859 Sprout Social Reviews
Overall Review Sentiment for Sprout Social
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I like that we have all in one. That we can see public and private reviews at the same time. Review collected by and hosted on G2.com.
I believe Sprout is very helpful. As in any tool that you use, it is very important to do a thorough background check beforehand before responding to users. Review collected by and hosted on G2.com.

Scheduling posts, scalability, intuitive interface, listening capabilities, customer support Review collected by and hosted on G2.com.
Some native features from social media sites aren't available on Sprout. For example, you can only like a Facebook comment from Sprout but can't "heart" the comment. Review collected by and hosted on G2.com.
From onboarding and training to day-to-day operations Sprout shines with ease of use and keeping you organized. The feature set is exactly what you need without overpaying for what you don't need. Ease of implementation was important in our final decision and converting the trial version to account saved a lot of time. Also their customer support is top notch. Review collected by and hosted on G2.com.
I have not had any negative experiences with Sprout. Perhaps the mobile version could be a little more robust, but hardly a complaint. Review collected by and hosted on G2.com.

Sprout has been a game changer for our team. I find it to be very user friendly and intuitive to navigate, but with a really robust set of features that allow my team to do more and more of our work on just one platform. The customer support is just excellent, I get thorough and helpful responses from them very quickly. I can't imagine using another platform at this point. Review collected by and hosted on G2.com.
This isn't Sprout's fault, but TikTok still makes it difficult to schedule their content or schedule a link in bio. Review collected by and hosted on G2.com.

Sprout social offers robust and versatile social media management platform. I am able to keep up with my workload of over 20 social media pages easily and effeciently. I love the planning out social posts and being able to see a calendar with the schedule. I laso love the reporting tools. I am asked often about metrics and data. I can easily create a report in minutes. Review collected by and hosted on G2.com.
At this point I do not have a dislike for Sprout Social. All the tools I have I use and are helpful. Review collected by and hosted on G2.com.

What I love most about Sprout Social is its seamless integration of social media management tools that make my agency's workflow incredibly efficient. The platform’s user-friendly interface allows us to easily schedule, monitor, and engage across multiple social channels, all in one place. The detailed analytics provided by Sprout give us actionable insights, helping us refine our strategies and demonstrate clear ROI to our clients. It's not just about managing posts; it's about having a comprehensive understanding of our social media impact, which Sprout makes possible with minimal hassle. Review collected by and hosted on G2.com.
The only downside I’ve encountered with Sprout Social is the occasional delay in accessing new API features, which can sometimes slow down the implementation of new strategies. However, I understand that this is due to external factors beyond their control, and they consistently work to integrate updates as soon as possible, ensuring that we’re always equipped with the best tools available. Review collected by and hosted on G2.com.

Sprout Social has been a game-changer for our team. The internal tagging for campaigns, contests, and takeovers makes it easy to stay organized and keep everyone on the same page. The Smart Inbox feature ensures we never miss a message, and the Listening Tool keeps us connected to the trends and conversations that matter most. Plus, the team-friendly design has enhanced our collaboration, making it easier to hit our social media goals together. My team is constantly in the program utilizing the inbox, listening tool or publishing. Review collected by and hosted on G2.com.
As a state agency, we work within the bounds set by our state government. This means that sometimes it is difficult for us to be able to buy multiple log-ins. It would be awesome to see more friendly workspace access applied that can include multiple users without paying for separate access points. Review collected by and hosted on G2.com.

I love that I can schedule one message to multiple accounts and customize each one. The reporting is phenomenal. I also appreciate the approval process for each post. It's also incredibly helpful to have one social inbox for multiple pages. Sprout offers great webinars and resources to help make your job easier. Review collected by and hosted on G2.com.
I'd love the ability to send a post for approval to a person who is not a Sprout user. Review collected by and hosted on G2.com.

Sprout has been essential for bringing multiple leaders together one place and manage all things social. It has allowed me to police branding, while enabling team members to post easily. Review collected by and hosted on G2.com.
Accounts seem to get disconnected randomly, which require reconnection. Review collected by and hosted on G2.com.

I like the articles sprout has to help you navigate its platform and features. I think each feature is fairly easy to use once you get the hang of it. Its a very user friendly platform that makes any social media managers life easier. Review collected by and hosted on G2.com.
I wish there was more feature availability for scheduling posts on platforms like Pinterest and Youtube. Although they have some posting abilities, there are some formats that are not compatible like carousels, etc. Review collected by and hosted on G2.com.