Video Reviews
The Best Social Software for Small Agencies
Ideal for streamlining your social media output
Sprout is the best social media management tool out there!
3,880 out of 3,881 Total Reviews for Sprout Social
Overall Review Sentiment for Sprout Social
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I really love that you can select multiple platforms for a single post, as well as it as some AI features like optimized sending time. I've jumped in more than once to help a teammate with social media scheduling, and for someone who has only been in the platform a handful of times it's incredibly easy to navigate and I appreciate how user friendly it is. I also enjoy it keeps your most recent options when scheduling a new post so you don't have to keep on selecting the same options again and again. Review collected by and hosted on G2.com.
I would say the tagging feature can be a little finicky, but overall I'm really happy with Sprout. Review collected by and hosted on G2.com.
It's a great tool for managing multiple accounts across different social media platforms in one place. I love how easy it is to schedule posts – it’s a straightforward process, and content is consistently published on time without issues or delays.
The UI is intuitive and easy to navigate.
When it comes to social analytics and post performance insights, Sprout Social offers powerful reporting features with the option to customize and download/auto-send reports.
Multiple team members can collaborate seamlessly within the platform, making it a great choice for teamwork! Multiple teams within our company use it on a daily basis. Review collected by and hosted on G2.com.
Sometimes, the response time of the customer support are too slow. Some features could also be more refined to create a smoother user experience. Review collected by and hosted on G2.com.
I love the ability to view all messages in one inbox. It allows me to have a good bird's eye view of what is going on with the 30 accounts I oversee. The ability to duplicate and schedule each post is also a huge time saver. We have different copy and versions of clips that we post to different platforms, so duplicating it and then editing for each platform is something that I do daily. We use Sprout to do all our reporting, scheduling, and DM management. Review collected by and hosted on G2.com.
Sometimes the videos we get sent don't play or preview in our inbox. We get sent a lot of content so it is cumbersome to open up the app and then search for the message again. I also wish the link in bio features were more advanced and could highlight different media more. Review collected by and hosted on G2.com.
User-friendly and streamlined. I love having the calendar with all of my channels right in my front view and the ability to reschedule and duplicate things with just a click. I like the alt-text and best times to post features as well. I enjoy that I can also utilize social listening tools and keep tabs on my brand in the same dashboard.
We recently started using Reviews in Sprout and the platform is so much more user-friendly than other large platforms I have used in the past. Review collected by and hosted on G2.com.
I'd love to be able to schedule X threads. I also don't like user name tagging. It's glitchy and unreliable. Review collected by and hosted on G2.com.
The suite of tools offered by Sprout Social has helped us expand our social media program efficiently! From publishing to analytics to employee advocacy, we have used these tools to operationalize social media programs, establish efficient workflows, and make strategic decisions based on detailed analytics.
These tools have also enabled us to expand our social media presence and rally the entire organization around our social media efforts in the case of employee advocacy. This impact has been extremely valuable in showcasing the value of a robust and intentional social media program that supports the entire organization.
Thank you! Review collected by and hosted on G2.com.
The only hurdle we encounter with Sprout Social is the limited seats available in our current budget. This can cause some shuffling around when we are looking for coverage for vacations, out-of-office, or rapid-response instances. We've been able to effectively navigate this limitation however an easier way to add in temporary users for these instances will help scrappy small teams feel less of a pinch. Review collected by and hosted on G2.com.
An absolute must-have for any social media toolkit. From content scheduling to reporting the platform is very user-friendly. They make managing and scheduling content for multiple clients a breeze. Their support team is topnotch especially compared to other social outlets cough cough Meta.. It is a must-have for any agency or digital manager. I honestly can’t imagine doing the job without it. Review collected by and hosted on G2.com.
Like any platform, they can go offline from time to time, but honestly, I can’t say enough good things about Sprout. If there’s something you’d like to see added or changed, just reach out to your rep. They’ve made several improvements over the years based on our suggestions, and it’s clear they really listen to their users. Review collected by and hosted on G2.com.
Sprout has made social media easier than ever before. From scheduling posts to making sure the right pages are tagged and collaborators are included, everything is easier with Sprout. On top of their ease of use, the program often recognizes bugs before we do -- and we're on social media 24/7! They are usually quick to resolve issues between networks and the platform. The platform was also easy to learn. Our whole team switched over to Sprout at once, and even with everything being brand new, we were able to learn the platform quickly and without incident. If we did have questions, they were answered by our rep. Review collected by and hosted on G2.com.
Honestly, there is very little I dislike about Sprout. The platform has a few glitches here and there with the occasional failed post, but it is otherwise a fantastic product. Ai prompts could use a little work, but they are still incredibly helpful in their current form. Review collected by and hosted on G2.com.
Sprout Social is built with Social Media Managers in mind. Sprout is constanstly evolving to more innovative. Planning and data analysis is made easy. I am a one person team for social which means I need to make sure I make the most out of my time at work and I use Sprout Monday-Friday. I am able to streamline processes using features like SproutLink in bio, being able to toggle a single post across different platforms and AI Alt text generator. The arb has been very powerful networking tool and a way to find information easily. The webinars made avaliable have helped me step my game up. The implementation process was easy and very informative. The customer suppport team has been phenomanl reaching out to ensure the program is working. Review collected by and hosted on G2.com.
Not being able to utlize trending sounds available on each platform prior to posting or being able to use stickers, polls, quizzes, and links for stories. Review collected by and hosted on G2.com.
I appreciate the tagging and campaign functionality so I can create reports for our various educational programs, conferences, and marketing campaigns. It's easy to see how our posts and platforms perform at a glance... and that saves me time when sharing with my colleagues. I cannot imagine running social media campaigns without Sprout Social. The reports have been critical for demonstrating impact to our sponsors and key stakeholders. Review collected by and hosted on G2.com.
I am not able to see posts from more than one year ago, which is unfortunate. There are evergreen posts (such as for federal holidays) that I would like to duplicate and modify (rather than starting fresh) to save me time. Review collected by and hosted on G2.com.
I have used Sprout Social for two years as my social media management and listening tool for my university. The platform is extremely intuitive and user friendly. The publishing feature allows me to schedule posts in advance easily across Instagram, Facebook, X (Twitter), LinkedIn, Threads, and TikTok. The listening feature allows me to track what's being said about my university in an unparalleled way. The reporting feature allows me to collect and share data with my administration easily. I use Sprout every single day, multiple times a day. My Sprout rep has done a fantastic job supporting our needs and is always proactive about fixing issues before they happen. Review collected by and hosted on G2.com.
To be perfectly honest, the only downside of Sprout Social is the cost. If your budget allows it, I would reccomend Sprout. But be aware that they will raise your rates by about 7% each year. Because of this, my university has had to cut our contract with Sprout after the 2024-25 fiscal year. We've contracted with them for more than a decade, but as the rates have continually risen, we are no longer able to afford the cost of $25,000+ per year for their services. Review collected by and hosted on G2.com.
