125 SpotOn Reviews
Overall Review Sentiment for SpotOn
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SpotOn representatives are very attentive and professional. I always get the help I need and they are prompt in responding to my emails and messages. Fleeton Wells and Wes are awesome! Review collected by and hosted on G2.com.
There is nothing I dislike about the service. Review collected by and hosted on G2.com.
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I love how we are in a true partnership with the SpotOn team. They have been very transparent and willing to truly understand our business needs and work diligently to meet our needs. Review collected by and hosted on G2.com.
Need to have the ability to hold on a credit card number for orders for another day and to make changes without fully voiding orders and redoing. Review collected by and hosted on G2.com.
Great customer service. Helpful always
The system is very user friendly
Easy to navigate
Natala DiNoto has been supportive since we got the system. Always checking in on us Review collected by and hosted on G2.com.
Nothing so far.We are pleased with this system Review collected by and hosted on G2.com.
I love their support team. It feels like I have my own personal squad at my right hand whenever I have questions. Review collected by and hosted on G2.com.
It was a really rough start getting used to the new system because there was so much going on within the screen, BUT once we got used to it we realized there was more we could do than other POS systems. Review collected by and hosted on G2.com.
The customer service is outstanding. Really like that support is available in Spanish and English. Review collected by and hosted on G2.com.
Any outages issue like what happened on August 5th Review collected by and hosted on G2.com.
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Spot On is easy to use which makes training for FOH effecient and effective. The new hires do not have to spend a lot of time learning the system. Implementation was quick and the system is used daily. Customer support is a minimal wait on time. Review collected by and hosted on G2.com.
There have a been a few crashes....of course during the busy times, which made it extremely difficult to get through the rush with no POS system. Even though it was stressful, each situation was handled in an acceptable time frame. Review collected by and hosted on G2.com.
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I love that spoton comes with a restaurant success manager. Ours is Jonathan Smith and he is amazing! Review collected by and hosted on G2.com.
There's not much I don't like about spoton. It can be confusing to solve problems sometimes, but we can always reach out to Jonathan. Review collected by and hosted on G2.com.
The most important for us is how consistent is with the system and it really doesn't go down in the middle of a big dinner rush Review collected by and hosted on G2.com.
I got not much to say here everything works for us Review collected by and hosted on G2.com.
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Their implementation and support team seem to really care. Review collected by and hosted on G2.com.
Sometimes support is unable to fix issues, but Dan is always willing to step in and assist in a pinch. Review collected by and hosted on G2.com.
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First time user so its all new for me. Ease of making POS changes is helpful. Review collected by and hosted on G2.com.
Nothing as of yet. Would like to know more about some administrator functions. Review collected by and hosted on G2.com.