SpotOn
Editedit
Play Video
SpotOn
By SpotOn
Show rating breakdown
4.4 out of 5 stars
See all 125 SpotOn reviews
Save to My Lists
Paid
Claimed
This profile has been claimed and optimized by SpotOn.
Optimized profiles are more likely to have the most up-to-date content, fast response times, current pricing, and more.
Contact SpotOn
Optimized for quick response

SpotOn Reviews & Product Details - Page 13

Editadmin

SpotOn Overview

Editedit
What is SpotOn?

SpotOn is one of the fastest-growing software and payment companies providing the technology and support that helps local businesses—and the people that run them—to succeed on their own terms. Known for its flexible, cloud-based technology and personalized support, SpotOn offers an end-to-end platform to accept payments, boost revenue, streamline operations, and create exceptional guest experiences. From seamless and efficient point-of-sale systems to integrated management solutions built for the fast-growing enterprise, SpotOn builds technology that "works the way you work," and backs it up with a 24/7 team of experts who make sure it always does—with fairness, flexibility, and a personal touch. SpotOn has 2,000 employees, including one of the strongest product and technology teams in the combined software & payments industry

SpotOn Details
Product Website
Discussions
Languages Supported
English
Show LessShow More
Product Description

SpotOn offers merchant services, integrating marketing and payments with a simple platform.

How do you position yourself against your competitors?

Local businesses deserve a partner who shares their values of hard work, integrity, and treating customers with respect. That’s why at SpotOn we not only provide powerful technology to help clients run and grow their business, but also back it up with personalized service and support. When you work with SpotOn, you’re entering into a relationship—not a contract—built on the simple truth that shared respect drives shared success.

Seller Details
Seller
SpotOn
Company Website
Year Founded
2005
HQ Location
San Francisco, US
Twitter
@SpotOn
3,276 Twitter followers
LinkedIn® Page
www.linkedin.com
2,649 employees on LinkedIn®
Description

SpotOn’s mission is to develop software and payment technology for people who want to run their business on their own terms. Because if you’ve got the courage to strike out on your own, you ought to have the freedom to do things the way you want and go as big (or stay as small) as you want. You decide how to run your business. We’ll build technology that works the way you work. And we’ll back it up with a
4/7 team of experts who will make sure it always does—with fairness, flexibility, and a personal touch. Because that’s the way we work.

Lauren M.
LM
Overview Provided by:
Lauren Morgan

Recent SpotOn Reviews

Maile J.
MJ
Maile J.Small-Business (50 or fewer emp.)
4.0 out of 5
"A learning curve with benefits"
We love our customer service, Stephanie and Brandon and Paul our installer have all been incredible. We went from an old school legacy system and i...
Read more
Chad W.
CW
Chad W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great support and service"
It is industry leading technology and fills a need for tableside service that is unparalleled
Read more
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Spot On"
Brandon is very helpful rep. I love the pos system and marketing tools.
Read more

SpotOn Pricing

Quick start
Starting at $0.00
Counter-service
Starting at $99.00
Full-service
Starting at $135.00
See all 3 SpotOn pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

SpotOn Media

SpotOn Demo - A Variety of Hardware Options
Our hardware is robust and reliable, ready for the demands of hard-working restaurants, bars, storefronts, online stores, and more.
SpotOn Demo - SpotOn Handhelds
Tap, dip, or swipe. Done. The built-in payment reader makes paying by credit card or gift card a snap.
SpotOn Demo - Sleek and Reliable.
Work better with tools that work together.
SpotOn Reserve. Say goodbye to third-party per-cover reservation fees and hello to creating an even better guest experience.
Play SpotOn Video
SpotOn Reserve. Say goodbye to third-party per-cover reservation fees and hello to creating an even better guest experience.
Drive visits all year long with SpotOn AI Marketing Assist. You no longer have to find time for marketing your restaurant – we’ll do it for you.
Play SpotOn Video
Drive visits all year long with SpotOn AI Marketing Assist. You no longer have to find time for marketing your restaurant – we’ll do it for you.
Everything you need in a POS.
Play SpotOn Video
Everything you need in a POS.
SpotOn Teamwork. Simplify your day-to-day operation by bringing all aspects of managing labor—scheduling, tip distribution, payroll, and employee engagement—into one solution.
Play SpotOn Video
SpotOn Teamwork. Simplify your day-to-day operation by bringing all aspects of managing labor—scheduling, tip distribution, payroll, and employee engagement—into one solution.
Hospitality is built into everything we do, and every product we make. The secret ingredient? Great people, of course.
Play SpotOn Video
Hospitality is built into everything we do, and every product we make. The secret ingredient? Great people, of course.
Editedit

Official Downloads

Answer a few questions to help the SpotOn community
Have you used SpotOn before?
Yes

125 SpotOn Reviews

4.4 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
125 SpotOn Reviews
4.4 out of 5
  • Sort By:
    G2 Sort
125 SpotOn Reviews
4.4 out of 5
  • Sort By:
    G2 Sort

SpotOn Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SpotOnQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SpotOn?

I like the ability to order food at my desk before lunch and it be ready when I am ready to eat. All I have to do is go downstairs and pick it up. Review collected by and hosted on G2.com.

What do you dislike about SpotOn?

Sometimes the menu is not updated - also, I rarely ever get texted when my meal is ready. Review collected by and hosted on G2.com.

What problems is SpotOn solving and how is that benefiting you?

Makes lunchtime or even breakfast a lot more convenient. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Food & Beverages
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SpotOn?

It is a relatively simple way to connect the front and back of the house. As long as the system in running smoothly, it is very simple for employees to use. Review collected by and hosted on G2.com.

What do you dislike about SpotOn?

There is always some sort of malfunction, whether it be the price of an item changing in the middle of an event or the entire system shutting down after an event. Review collected by and hosted on G2.com.

Recommendations to others considering SpotOn:

Have the support line number readily available. Review collected by and hosted on G2.com.

What problems is SpotOn solving and how is that benefiting you?

Benefits are the ability to connect the front and back of the house. However, every event, we seemed to encounter a new problem. Once the kinks are worked out, this can be a great system. It seems they are taking a while to get everything running smoothly. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Food & Beverages
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about SpotOn?

I like how simple the website is to use and how easy the application is for our employees. Review collected by and hosted on G2.com.

What do you dislike about SpotOn?

I dislike how many bugs there are. Every event we encountered a new problem that had to go through Appetize IT. Review collected by and hosted on G2.com.

What problems is SpotOn solving and how is that benefiting you?

Beneficial in connecting front of the house and back of the house operations. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Consumer Goods
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SpotOn?

It looks cool and up to date! Customers feel comfortable with it because it is new, unlike the old terminal we had that looked old and beat up and untrustworthy! Review collected by and hosted on G2.com.

What do you dislike about SpotOn?

It can be hard to figure out at first, but once you figure out a couple tricks and short-cuts, its a breeze! Review collected by and hosted on G2.com.

What problems is SpotOn solving and how is that benefiting you?

I love the ability to have receipts emailed, texted, or printed & so do our customers! Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Sports
US
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SpotOn?

This product connects the front and the back of the house operations at our venue. It makes inventory sheets easier to input at the end of the night. Review collected by and hosted on G2.com.

What do you dislike about SpotOn?

There are always bugs. My colleague and I are constantly making phone calls and sending emails to correct the constant errors. Review collected by and hosted on G2.com.

What problems is SpotOn solving and how is that benefiting you?

We use the system to ensure all of our product is accounted for. It allows us to place more trust in our employees. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link

SpotOn Comparisons

Compare Toast vs. SpotOn
Compare Toast vs. SpotOn
SpotOnVSToast
Compare Square Point of Sale vs. SpotOn
Compare Square Point of Sale vs. SpotOn
SpotOnVSSquare Point of Sale
Compare SpotOn vs. Square for Restaurants
Compare SpotOn vs. Square for Restaurants
SpotOnVSSquare for Restaurants
Compare SpotOn ratings to similar products

Top Rated SpotOn Alternatives

Square Point of Sale
(810)
4.7 out of 5
Toast
(303)
4.2 out of 5
Podium
(1,845)
4.6 out of 5
See all SpotOn Alternatives

Explore More

Google Compute Engine reviews
Code Climate Velocity
Best CRM Software I Found After Testing 30+ CRMs
Quasi Contract
RFP Templates
PCB Design Software
Best Graphic Design Software
Last In, First Out (LIFO)
Pros and Cons Details
SpotOn
Contact SpotOn