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Splashtop Remote Access Reviews & Product Details

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Splashtop Remote Access?

It's very easy to use, at the very least. Very straight forward, took no time to learn how to use and navigate it. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

If you are tech savy and in your 20's, you will become very frustrated with Splashtop. It is SO slow, and very old school. Very clunky looking - like it came straight from the early 90's. Review collected by and hosted on G2.com.

Recommendations to others considering Splashtop Remote Access:

Ease of use for many, I would imagine. However, it can become a frustrating experience that it is so slow. Review collected by and hosted on G2.com.

What problems is Splashtop Remote Access solving and how is that benefiting you?

We used Splashtop when updating/deactivating access cards for a property management company. Review collected by and hosted on G2.com.

Splashtop Remote Access Overview

What is Splashtop Remote Access?

Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With robust security and advanced productivity features, users get seamless access to files and applications, while enabling IT administrators to centrally deploy and control permissions, ensuring both efficiency and security. Key features include: File Transfer Remote Reboot Remote Print Multi-to-Multi Monitor User role and access management Chat (in-session and outside-session) Share screen via weblink Remote reboot and Wake-on-LAN Session recording Two users in one computer Remote stylus USB device redirection Mic passthrough Ultra high-quality audio (256k or 384k) YUV 4:4:4 (Better color accuracy) SSO Integration Granular Permissions and Scheduled Access Android/IoT Unattended Access APIs, IP Whitelist, Connector

Splashtop Remote Access Details
Product Website
Languages Supported
German, English, French, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Splashtop Remote Access is a remote desktop for business professionals and teams. It offers a fast, simple, secure remote computer access for individuals and teams.


Seller Details
Company Website
Year Founded
2006
HQ Location
Cupertino, CA
Twitter
@splashtop
5,315 Twitter followers
LinkedIn® Page
www.linkedin.com
339 employees on LinkedIn®
Description

Based in Silicon Valley, Splashtop Inc. delivers next-generation remote access and remote support software and services for enterprises, academic and research institutions, government agencies, small businesses, MSPs, IT departments, and individuals. Splashtop’s cloud-based, secure, and easily managed remote access approach is increasingly replacing legacy approaches such as virtual private networks (VPNs), while earning a stunning 93 Net Promoter Score (NPS), a standard for assessing customer satisfaction. More than 30 million users, including those in 85% of Fortune 500 enterprises, enjoy Splashtop products globally. Visit www.splashtop.com for more information.


Tim D.
TD
Overview Provided by:
Marketing Professional and Technology Enthusiast - Director of Marketing, Splashtop Remote Computer Access and Remote Support Solutions

Recent Splashtop Remote Access Reviews

Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Best Remote Software"
Splashtop remote software is so easy to use for the novice business owner. I have had no problems since first signing on.
JP M.
JM
JP M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Solid Remote Access Solution"
It is easy to setup and the the admin tools are excellent.
Vladimir T.
VT
Vladimir T.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best remote connection ever"
Easy and fast connection, very good price
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Splashtop Remote Access Media

Splashtop Remote Access Demo - Access your computer from your iPad or iPhone
Remotely access and control your computer from your iPad using Splashtop Business Accses
Splashtop Remote Access Demo - Access your computer from your Android phone or tablet
Remotely access and control your computer from your Android phone or tablet using Splashtop Business Accses
Splashtop Remote Access Demo - Splashtop Business App
The Splashtop Business apps for Windows, Mac, iOS, Android and more are included free with your subscription
Splashtop Remote Access Demo - Splashtop Streamer
Add the Splashtop streamer to the computer you want to remotely access.
Splashtop Remote Access for individuals and small teams.
Play Splashtop Remote Access Video
Splashtop Remote Access for individuals and small teams.
Answer a few questions to help the Splashtop Remote Access community
Have you used Splashtop Remote Access before?
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Video Reviews

375 out of 376 Total Reviews for Splashtop Remote Access

4.9 out of 5
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Splashtop Remote Access Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Splashtop Remote AccessQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Eric S.
ES
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Products used within Splashtop: Splashtop Remote Access
What do you like best about Splashtop?

I experience very low latency with Splashtop. My favorite service is audio streaming, it works great! Review collected by and hosted on G2.com.

What do you dislike about Splashtop?

I have no dislikes. I have tested and used RustDesk, AnyDesk, TeamViewer and Splashtop works best for me! Review collected by and hosted on G2.com.

What problems is Splashtop solving and how is that benefiting you?

I need to view IoT devices that are connected to a remote PC (three or 4), aside from viewing our use required command and control of these IoT gadgets. Finally we need to receive streaming audio from one of the items we connect to remotely. Splashtop works perfectly for this and is easy to setup. Review collected by and hosted on G2.com.

JP M.
JM
Manager of Compliance and Information Security
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Splashtop Remote Access?

It is easy to setup and the the admin tools are excellent. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

The streamer doesn't alweays autostart even if it is set to do so. Review collected by and hosted on G2.com.

What problems is Splashtop Remote Access solving and how is that benefiting you?

The need for 24/7/365 access in our business. Review collected by and hosted on G2.com.

Verified User in Accounting
CA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Splashtop Remote Access?

Splashtop remote software is so easy to use for the novice business owner. I have had no problems since first signing on. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

The only issue I have is the first logon to remote computer. I always have issues with the Login user and password. Never can get the this right Review collected by and hosted on G2.com.

What problems is Splashtop Remote Access solving and how is that benefiting you?

It allows me to help all my clients when I'm not at their office. Review collected by and hosted on G2.com.

Katie Birthler, S.
KS
President - HR Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Splashtop Remote Access?

Splashtop Business Access makes it easy to remote into my primary network from any location! Splashtop Business Access was very easy to implement! The speed of the connection is always very fast. I use the system often and Splashtop Business Access makes it very easy to login and it provides quick access. Updates are automatic so the system is always current. I find it the BEST tool for my business as an HR Consultant with many clients in many locations across the country! I have never had to use Customer Support because of the reliability of the system. I highly recommend Splashtop Business Access for business. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

There is nothing to dislike about Splashtop Business Access! Review collected by and hosted on G2.com.

What problems is Splashtop Remote Access solving and how is that benefiting you?

Splashtop Business Access allows me as a business owner of an HR Consultanting Practice to be productive from any location. It greatly reduces the need for duplication of work. It allows me to connect with clients remotely which saves time for both me and my clients. Review collected by and hosted on G2.com.

Phil S.
PS
President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Splashtop Remote Access?

There's a lot to like about Splashtop Business Access. Mostly, I like the reliability - connections are there when you need them. I also like the speed and quality of the connections. And... there is a variety of ancillary products (e.g. SOS) that enhances the value of the products and services. Splashtop is also a good value, especially when compared to other products, like Teamviewer. I've been a Splashtop user since the company started and I don't think anything would get me to switch. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

There are no glaring deficiencies in the Splashtop Business Access product. Prior to the latest versions, updates weren't alerted automatically (for the Business Access Product or the "Streamer"),,, but, for the past year or so, updates are alerted and easy to install. And... they keep adding features (e.g. copy and paste with the clipboard, instead of requiring "File Transfer") that save time. Review collected by and hosted on G2.com.

What problems is Splashtop Remote Access solving and how is that benefiting you?

The control panel allows me to support multiple computers. I love the ability to assign groups... makes it faster to handie urgent problems. Review collected by and hosted on G2.com.

John D.
JD
Retired
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Splashtop Remote Access?

The program is very functional and quite useful. The support is quite responsive -- I've received personal help with a problem I had with one machine.

I use the remote computer settings button, to see what the status is before I log in. I also use the remote version update for splashtop streamer.

One great feature that was recently added was showing dual screens simultaneously, side by side. This is a great improvement. When I access a dual-screen machine from a dual-screen. Great feature.

The fact that I can access any number of machines is a real plus.

I have used splashtop for many many years, and it has been an even better program than the previous one I was using.

Great program!

Blessings and thanks! Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

I don't even dislike the fact that I have to pay for it. It is such a great value! Review collected by and hosted on G2.com.

Recommendations to others considering Splashtop Remote Access:

This is a cost-effect solution that provides all of the functions necessary to provide top-flight support for your employees, family, and everyone else you need to support. The tech support is very responsive and helpful. I've compared it to other solutions, and it fits my needs to a "T". Review collected by and hosted on G2.com.

What problems is Splashtop Remote Access solving and how is that benefiting you?

I have a number of friends and family that I support. Some I log in unattended, and some with their interaction. I have been able to fix some very complex problems using Splashtop Business.

I try to wait till they haven't been using it for several hours, and supply stop shows me how long it's been inactive. Great feature! Review collected by and hosted on G2.com.

Anthony D. P.
AP
Graphic Designer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Splashtop Remote Access?

My team and I use Splashtop Business Access as a remote file sharing and backup solution. We can all access the host computer without issue and keep our files up to date via file transfer. It's a very reliable solution. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

One recent change I don't care for is found in the file transfer window. I had come to rely on the contents of both lists to be the same size so I could quickly compare the lists. Recently, the size of the text is slightly smaller in the server side and I have a harder time comparing the contents of both my local computer and the remote server. Review collected by and hosted on G2.com.

What problems is Splashtop Remote Access solving and how is that benefiting you?

Splashtop Business Access provides my team and me remote access to our file server/archive. The server runs all of our apps so we can remotely view an archived file and make quick changes as necessary. Review collected by and hosted on G2.com.

AB
Office Manager; payroll administrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Splashtop Remote Access?

Splashtop makes it easy for me to assist my clients in real time. I work with several people who struggle with technology; Splashtop allows me to log in and handle issues for them quickly and without frustration. It's easy to install and I especially like being able to transfer files and print directly from my client's computer. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

I have been using Splashtop for several years and I have no complaints. If you do run into issues, support is quick and thorough. Review collected by and hosted on G2.com.

What problems is Splashtop Remote Access solving and how is that benefiting you?

When a client calls with a question, usually involving QuickBooks, I can jump on and see exactly what the problem is. I can walk them through it or fix it directly. Before Splashtop there would be a lot of frustration trying to talk someone through an issue; especially with my older clients. Review collected by and hosted on G2.com.

Michelle M.
MM
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Splashtop Remote Access?

We've been using Splashtop Business for over 10 years. It is a reliable and affordable product that allow me to share my computers with my remote employee. I also access my main business computer while I'm traveling. I marvel every day about how awesome this product works. I switched from gotomypc and I've never looked back. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

I have no complaints about this product. It fits my needs and is so affordable! Review collected by and hosted on G2.com.

What problems is Splashtop Remote Access solving and how is that benefiting you?

Allows my remote employee to access our office computers from home. Allows myself to access my office computers from home on the weekends. We use a laptop with a local - not cloud based medical software program and Splashtop allows my staff, including myself, to access this computer remotely. Review collected by and hosted on G2.com.

BJ
It Manager (co-owner)
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Splashtop Remote Access?

Easy way to see all computers connected at one transfer files without having to remote in fully to the computer Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

Nothing I could dislike about it works amazing Review collected by and hosted on G2.com.

What problems is Splashtop Remote Access solving and how is that benefiting you?

Helping my DJs when they are at event and have issues I can remote in to help them and show them what to do Review collected by and hosted on G2.com.