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1,304 Webexpenses Reviews

4.4 out of 5
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1,304 Webexpenses Reviews
4.4 out of 5
1,304 Webexpenses Reviews
4.4 out of 5

Webexpenses Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WebexpensesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Gary S.
GS
Customer Account Executive
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Webexpenses?

It's easy to use whether I'm on the go using my mobile or at home using the system on my laptop.

I like the indicators at the top which easily inform you what still has to be submitted/reviewed/paid etc and I like the claims vault where you can store away old claims that have been paid so you have a clear audit trail.

The fields are very easy and straight forward to fill in. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

Nothing too specific, I think it's a good system.

The only downside at times is it's unclear what to do when you have enter a lot of information when splitting a dinner bill. This action seems to be duplicated at times within the expense claim but my internal expenses department are always on hand to help with this. Review collected by and hosted on G2.com.

Response from Amy Gardner of Webexpenses

Hi there,

Thank you for taking the time to leave us a review! It's great to get our customer's feedback. We are happy to hear that you are benefitting from our expense software. If you have any issues or would like any further support, please don't hesitate to contact https://support.webexpenses.com/hc/en-us.

Best wishes,

The Webexpenses Team

JG
Quality Assurance Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Webexpenses?

Webexpenses is easy to use and users can be assigned to mutiple accounts , thus if staff manage multiple areas/ staff within the business, expenses can be kept separate to align with business budgets but approved by the same managers. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

You have to open each claim individually to see the content. It would be great if you could hover over the claims and the content is visible. This would help when identifying duplicate claims or cross referencing claims that arre related.

You also cannot approve a claim if there are incorrect items on there. It would be great if you could remove those that you wish to reject and approve the others, when items are all submitted under one claim. Review collected by and hosted on G2.com.

Response from Amy Gardner of Webexpenses

Hi Jessica,

Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us

Best wishes,

The Webexpenses Team

Said A.
SA
Data Analyst
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Webexpenses?

What I like best about Webexpenses is its user-friendly interface and mobile app, which make it incredibly easy to capture and submit expenses on the go. The platform's real-time policy compliance feature is also a standout, automatically flagging non-compliant expenses and helping to maintain control over spending. Additionally, the seamless integration with existing accounting software simplifies financial workflows, saving time and reducing errors. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

What I dislike about Webexpenses is the complexity of the initial setup, especially for larger organizations with more intricate requirements. The process can be time-consuming and may require some technical expertise to get everything configured correctly. Additionally, while the platform is generally user-friendly, some features could benefit from more intuitive design or clearer instructions for first-time users. Review collected by and hosted on G2.com.

Response from Amy Gardner of Webexpenses

Hi Said,

Thank you for taking the time to share your feedback with us. We apologise for any frustration you may have experienced during this time.

Please feel free to reach out to us at contact@webexpenses.com with more information or to discuss your concerns further. Your satisfaction is our priority, and we are committed to making the necessary adjustments to ensure a more seamless experience for you and all our users.

Best wishes,

The Webexpenses Team

Georgia L.
GL
Shop floor assistant
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Webexpenses?

it is very safe and easy to use. Also allows you to track your progress of your claim. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

Easier to use the app as if you access the website through your mobile device it can be quite difficult to find your way around the site. Review collected by and hosted on G2.com.

Response from Amy Gardner of Webexpenses

Hi Georgia,

Thank you for taking the time to leave us a review, we appreciate your feedback. If you would like to ask any questions or have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us.

Best wishes,

The Webexpenses Team

Laura H.
LH
Service Coordination
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Webexpenses?

I like that it allows me to keep track of my admissions so I can always pick back up where I left off Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

It does take some getting use to in that the layout could have a little better explanation. Review collected by and hosted on G2.com.

Response from Amy Gardner of Webexpenses

Hi Laura,

Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us

Best wishes,

The Webexpenses Team

Verified User in Judiciary
UJ
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Webexpenses?

Being able to have the app and browser-based site across several devices streamlines the expenses process, especially when you need to upload a receipt. Being able to take a photo of a receipt and upload this way means you don't have to keep old receipts, which is a big plus. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

I have recently been having issues where the phone app says "picture not available" so I am struggling at the moment. Perhaps someone could look into this? Review collected by and hosted on G2.com.

Response from Amy Gardner of Webexpenses

Hi there,

Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. We apologise for any frustration you may have experienced and will inform our Product Team. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us

Best wishes,

The Webexpenses Team

NF
Operational Excellence Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Webexpenses?

The platform is intuitive, making it easy to submit and track expenses without the need for extensive training.Automatic mileage calculations and receipt uploads streamline the claims process, reducing manual data entry. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

While the web platform is strong, the mobile app can sometimes feel less responsive or lack certain features available on the desktop version. Review collected by and hosted on G2.com.

Response from Amy Gardner of Webexpenses

Hi Nathan,

Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software.We will pass over your feedback on the mobile app to our product team. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us

Best wishes,

The Webexpenses Team

TA
Senior Lettings Consultant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Webexpenses?

How orgized it is and easy to use without any issues. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

I would of hoped that once starting a claim you could just claim as much as you wnated to without making a new claim. Review collected by and hosted on G2.com.

Response from Amy Gardner of Webexpenses

Hi Tarkan,

Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us

Best wishes,

The Webexpenses Team

Paul S.
PS
Business Development Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Webexpenses?

Simple and easy to use on both computer and mobile device. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

Web expenses runs from January to December, whereas the tax year runs April to March. The problem we have encountered is regaridng mileage claims where you can reach your maximum limit on web expenses but from a tax year perspective we still have 3 months to go. This causes a major headache in ensuring our tax year mileage claim is correct. Review collected by and hosted on G2.com.

Response from Amy Gardner of Webexpenses

Hi Paul,

Thank you for taking the time to share your feedback with us. We apologise for any frustration you may have experienced. I have raised this with our product team to see if this is something we can look into. Your satisfaction is our priority, and we are committed to making the necessary adjustments to ensure a more seamless experience for you and all our users.

If you have any issues or would like any further support, please don't hesitate to contact https://support.webexpenses.com/hc/en-us.

Best wishes,

The Webexpenses Team

MD
Account Coordinator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Webexpenses?

What I like best about Webexpenses is its intuitive interface and seamless integration with accounting software, which makes expense management quick and efficient. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

Honestly, there’s nothing I really dislike about Webexpenses. It's been a great tool for managing expenses. Review collected by and hosted on G2.com.

Response from Amy Gardner of Webexpenses

Hi Malgorzata,

Thank you for taking the time to leave us a review! We are happy to hear that you are benefitting from our expense software. If you have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us

Best wishes,

The Webexpenses Team