The process is pretty easy - create a claim, then add your claim items. There are drop-down boxes to populate things like project and expense type. You can use the app to upload your receipt photos which is handy if you are out and about, and then it is easy to link them to the correct claim item from the receipt store. I like that there is a partner app. Many people say things about webexpenses such as it takes up too much time but I feel as though it is quite an easy system to use considering alternatives I have used at previous employment, whch was less user friendly and intuitive. Super quick and easy process which makes accounting much easier for the people who have to deal with billing, invoices and managing budgets. Converting to Webexpenses was fairly easy too, as our employees all embraced it and discarded the old system within a week. Review collected by and hosted on G2.com.
I do not like the 'map' function when claiming for mileage. A lot of the time our journeys are not A to B, but more like A to M via every other letter in the alphabet. It isn't very practical or efficient ot have to input every single postcode you visited in a week and when you manually change the mileage total, a warning point appears next to the item that makes it seem like you've done something bad. We have to create two claims per week because we need the mileage separating from the expense claims, and this creates multiple claims for the same projects. Review collected by and hosted on G2.com.
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1,328 out of 1,329 Total Reviews for Webexpenses
Overall Review Sentiment for Webexpenses
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Webexpenses gives you a way to break down you expenses by date, trip, and allows you to choose currency type. This is super important when working for an international company. I travel to other places outside of the US and need to account for this. Review collected by and hosted on G2.com.
it is a little clunky and not intuitive when adding receipts. I do not like that I have to upload the receipt and then when adding the receipt to a claim it is very hard to attached the receipt. You open up a different part of the tool and then have toeither click on the receipt from a bank pf receipts and it is not clear if it was added to the claim The problem is visually it does not make sense. There is definitely an easier way to make the UI. Review collected by and hosted on G2.com.
The fact that it is a cloud based system so does not require any install but can be accessed from any device and claim can be submitted on the move. It is easy to use and intuitive in the navigation. Review collected by and hosted on G2.com.
Not sure if templates can be setup as I have not found a way of doing it but I would have prefered to set up a template for claiming business mileage Review collected by and hosted on G2.com.
Web Expenses has transformed the often tedious task of expense tracking and reimbursement into a streamlined, user-friendly experience. As someone who frequently deals with expense claims, I found this tool to be a breath of fresh air, eliminating paperwork and reducing administrative headaches. Review collected by and hosted on G2.com.
While functional, the app lacks offline capabilities, which can be a hiccup in low-signal areas. Review collected by and hosted on G2.com.
I like that there is a dashboard which shows where about your claim is in, in the process. The system is easy to use once you know what you are doing. The customer support team are also friendly and easy to contact. The number of features is good. I use this most days to keep track of my mileage. You can keep a claim open to add numerous appointments until there is a sufficient amount to withdraw. Review collected by and hosted on G2.com.
When you begin using the platform it can take a while to get hold off. Someone had to show me how to use it but once i got the hang of it, i was fine. Apart from that, i have no other issues. Review collected by and hosted on G2.com.
Very user friendly, simple and easy to use. Makes claiming a very quick process which results in getting money back very quick. Very user friendly. I use the platform monthly and have found the integration from our old system to Web Expenses very easy. On the odd occasion I have needed help the customer support team are always helpful. Review collected by and hosted on G2.com.
Sometimes the system does not let you move on to the next section before completing some fields such as selecting catagories before selecting receipts. It would be easier if you could complete it in any order you wish so long as all fields were completed before submitting. Review collected by and hosted on G2.com.
Its easy to use once you know how, you can track progress of your requests and know exactly where its at. I never have any errors when using it. Review collected by and hosted on G2.com.
On the app, its hard to find your approver and it automatically goes to random people. Review collected by and hosted on G2.com.
the solution is straight forward and easy to use on mobile device or PC Review collected by and hosted on G2.com.
sometimes, it can be challenging to identify where the box is to enter your notes on the PC/browser-based version - I often have to turn on the dark mode just to see the outline. Review collected by and hosted on G2.com.
It is accessible for most people as it is a website and it is also an app. I like that you can enable notifications with the app so you are updated through the processes of submitting a claim.
The website is so easy to navigate and i like that when you are putting in the addresses for mileage you get multiple selections. It has been so easy to navigate from day one, and i use it every month with no issues. Review collected by and hosted on G2.com.
No compliants as i have not had any issues personally. Review collected by and hosted on G2.com.
It's quick and easy and I like that I can copy an expense which is used quite frequently. Review collected by and hosted on G2.com.
I have two frustrating issues. The first is that it is EXTREMELY difficult to get the correct route for traveling in the car. Very often I don't use the suggested route due to traffic and knowledge of the area, or diversions in place (which there are a lot of!) but to get the actual route travelled is an ABSOLUTE NIGHTMARE, to the point that I have given up and just put in starting postcode and destination postcode, probably claiming less mileage than I have actually done, which is very annoying. The second issue is that the expense will not give a green tick until I have added a receipt. I am adding the same receipt multiple times just to get a green tick. Review collected by and hosted on G2.com.
Webexpenses is great because it’s easy to use and has a handy mobile app. It helps you quickly capture and submit expenses, ensures compliance with company policies, and makes managing expenses straightforward Review collected by and hosted on G2.com.
Manual Entries: Sometimes, you still need to enter data manually Review collected by and hosted on G2.com.
