Shopify Plus Reviews & Product Details - Page 2

The overall experience has been great. The API's are great and have clear documentation. Support is far superior to SFCC.

Cost is another huge factor both from platform fees and development. There are no GMV forecasts and multi-year contracts required like on SFCC. On the dev side, there is much more affordable talent while maintenance and new integrations take a fraction of the time.

Innovation is another win. Each quarterly editions features tons of new features that can be used to drive more revenue. Review collected by and hosted on G2.com.

There have been some limitations we've run into where we've had to develop custom solutions such as coupon limitations on variants, handling fees in checkout, etc. Overall I'd say the promotions and campaigns engine is the weakest part. They also do not have true staging environments like SFCC which makes deploying changes more time consuming. Review collected by and hosted on G2.com.

As the co-founder of NATPAT, a rapidly growing wellness brand, we’ve experienced firsthand the challenges of scaling a business. Shopify Plus has been a game-changer for us, providing the flexibility, power, and support needed to manage our expanding operations.

From seamless integration with our existing systems to the ability to handle high traffic volumes during peak seasons, Shopify Plus has exceeded our expectations. The platform’s robust analytics and reporting tools have given us invaluable insights, allowing us to make data-driven decisions that have fueled our growth.

The level of customization available has enabled us to create a shopping experience that resonates with our customers and aligns with our brand’s identity. Plus, the dedicated support team has been nothing short of phenomenal, always ready to assist with any challenge we face.

In just four years, we’ve reached over a million individual customers and achieved 8-figure revenues, and Shopify Plus has been instrumental in that journey. It’s the backbone that supports our direct-to-consumer strategy, as well as our presence on marketplaces and in retail stores.

For any business looking to scale, especially those with a multi-channel approach like ours, Shopify Plus is an invaluable partner. Review collected by and hosted on G2.com.

The cost associated with certain advanced functionalities can add up, but we view this as an investment in the quality and efficiency of our business. Review collected by and hosted on G2.com.

Shopify Plus is designed to be user-friendly, making it easier to set up and manage your online store, even if you're not a techie . Its easy to use drag-and-drop functionality lets you customize your store effortlessly, no coding required. Review collected by and hosted on G2.com.

Shopify Plus offers a powerful platform with advanced features and strong support for growing e-commerce businesses. However, it does come with higher costs and added complexity. There may be extra fees, and custom development can be pricey, especially for businesses with unique design needs. Review collected by and hosted on G2.com.

I like shopifys highly customizable platform. There are many tasks I am able to complete without a developer. I also think the checkout is best in the business, I love have accessing to shop pay, shop app. The modular "plug and play themes" are unlike anything on the market. Review collected by and hosted on G2.com.

Shopify has some work to do with product catalog management. There are many limitations with merchandising, pricing and tagging. Not being able to control products by color is a constant pain point Review collected by and hosted on G2.com.

Access to features and tools that allow you to go that extra step to capture sales and better credit card rates with Shopify payments that keep money in our bank. Review collected by and hosted on G2.com.

It would be nice to have a consistent Customer Success manager to help with our needs. Over the last couple of years, we've gotten past around a few times and it feels pointless at this point. Review collected by and hosted on G2.com.

Easy to use for product listing, Various features are available, easy implimention, Integration with others tools are easy , easy customer support Review collected by and hosted on G2.com.

Nothing, All things which are required is easily available at shopify plus Review collected by and hosted on G2.com.

It's efficient and easy. It's an out of the box and for how our store runs, we don't require a lot of customizations. Not having to worry about PCI compliance and taking payments allows us to focus on other areas of the business. Review collected by and hosted on G2.com.

Reports. If I could run a report based on collections, then we could be a lot more successful. Review collected by and hosted on G2.com.

We like the plethora of selling tools and the consistent technology updates as well as the apps that are specifically built with Shopify Plus in mind. Review collected by and hosted on G2.com.

The 2yr lock-in is frustrating as we haven't seen the Sales increase that we expected and would have liked the option to downgrade. The most frustrating thing is charging a sales fee for products that are returned. This isn't fair and is the worst thing that Shopify does, by far. Review collected by and hosted on G2.com.

Ease of use is great and the website speed and functionality is top tier. Customer Service is extremely helpful and always get any problem solved when they pop up. Review collected by and hosted on G2.com.

Nothing major as far as negatives about Shopify Plus. The theme updates not bringing over custom code automatically would be my only negative comment. Review collected by and hosted on G2.com.

Platform is great and robust. The sales rep, and shopify plus support team is lacking in follow up.

After all the great pro's of upgrading are presented, we signed up, and we're assigned an account manager. After a few calls, the follow through drops completely. You're left with Shopify Plus support chat, which is usually pretty great! Just want everyone to set their expectations when they get an account manager.

We will continue to use Shopify Plus. Review collected by and hosted on G2.com.

Monthly fee is high. No dedicated account manager. Review collected by and hosted on G2.com.