Video Reviews
115 out of 116 Total Reviews for Service Fusion
Overall Review Sentiment for Service Fusion
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It is very nice for invocing. Good quality information tracking. Review collected by and hosted on G2.com.
No Live pricing model. No option for AR/AP aging reporting in the software. No live data integration for material data input. Review collected by and hosted on G2.com.
Service Fusion has a very intuitive user interface that allows user toe asily pick it up and the features are easily adapatbale amongst multiple formats (phone, tablet, computer). Review collected by and hosted on G2.com.
The reporting section of the application is not ideal for our Finance and Accounting team as the reports are not user friendly and require multiple iterations of data manipulation Review collected by and hosted on G2.com.
Its easy to use! The set up was even easier. They are able to integrate all your customers and their info easily. There are so many features that service fusion has. Its so personalizable to your likings. Customer support is easy to reach as well. They are very repsonsive over email as well as over the phone. We use this program for our every day operation and its has helped our company in so many ways. I recommend this program to everyone Review collected by and hosted on G2.com.
I wish service fusion made keeping up with maintences a little bit easier Review collected by and hosted on G2.com.
The workorder/ calendar set up is easy to use Review collected by and hosted on G2.com.
The search function. I often have trouble finding what I'm looking for, and have to search multiple ways. Also, my technicians HATE the app. It is very cumbersome to use. Review collected by and hosted on G2.com.
I like the features such as Scheduling appointments with applicants and engineers, and send reminders, Sending technicians to selected areas based on their skills and availability also it was easy to use. Review collected by and hosted on G2.com.
When multiple engineers are assigned to a project, users report challenges when they see real-time updates on the calendar homepage. Review collected by and hosted on G2.com.
It provides all the services which are related for commercial trades
It helps in HVAC, Plumbing, etc. Review collected by and hosted on G2.com.
If we want to upgrade the plan from our existing plan then they do not provide any adjustments additional off for existing membership price Review collected by and hosted on G2.com.
It helps user to track usage for trades and it is the right choice for managing customers Review collected by and hosted on G2.com.
Even if we want to upgrade our plan from low to high it doesnt take current price so not worth to upgrade if you are having any plan its better to use when we dont have any plan Review collected by and hosted on G2.com.
- Ease of setting it up
- Easy to use and learn. In short, good UX
- Integration with Quick Books
- Accessible customer support team and quick response Review collected by and hosted on G2.com.
- Expensive pricing
- UI lag (slow sometimes)
- Initial onboarding is bit difficult and can be simplified and made better. Review collected by and hosted on G2.com.
User friendly interface, easy to navigate interface which reduce the learning curve for new users Review collected by and hosted on G2.com.
Customer service needs to be improved, which is the only dislike about service fusion Review collected by and hosted on G2.com.
Working with Service Fusion is easier because of providing services and the user experience provided is better than other. Review collected by and hosted on G2.com.
Started working with thia a few weeks ago, it has no issues from our side as of now Review collected by and hosted on G2.com.