Searchspring a division on Athos Commerce Pros and Cons

Customization and staff provide great support and ability to merchandise Review collected by and hosted on G2.com.

Cannot shuffle Option in boosts would be nice so boosts tonight always stay consecutive and shuffle the order Review collected by and hosted on G2.com.

The auto complete feature of SearchSpring has helped our customers get to what they are looking for faster, helping increase conversion rate and sales for us Review collected by and hosted on G2.com.

Nothing that we dislike, there were a few limitations when we were integrated with NetSuite, but now that we are using Shopify those limitations are gone. Review collected by and hosted on G2.com.

The ease of use of the SearchSpring dashboard. Review collected by and hosted on G2.com.

I do not have features to note that I dislike. Review collected by and hosted on G2.com.

We were a Nextopia customer when it was acquired. Both Nextopia and Searchspring have excellent customer service. They step you through the product, and help you to achieve the goals you have in mind when purchasing the product. Review collected by and hosted on G2.com.

I love the product. The price is not cheap, nor should it be. Likely larger businesses will be able to justify the expense easily. As a small business, we need to keep a close eye on performance to ensure we get a reasonable ROI. Review collected by and hosted on G2.com.

The boost & filtering rules on global merchandising is the best. We sell out of product quickly, so it's great to be able to have a rule which allows us to push down product with low or no stock availability automatically. Review collected by and hosted on G2.com.

We have 6 accounts with Searchspring, and ideally would like to duplicate our campaigns across the 6 accounts. At the moment we have to manually add in the rules etc. Review collected by and hosted on G2.com.

Global Merchandising Campaigns are great! They push through a consistent flow of products to each category page. Review collected by and hosted on G2.com.

Nothing, very easy program to work with. Review collected by and hosted on G2.com.

Account representative always very helpful Review collected by and hosted on G2.com.

Some hiccups with integration, but problems were fixed upon request. Review collected by and hosted on G2.com.

Great search functionality. Has lots of other capabilities too once you take the time to learn the solution. The support/dev staff is amazing and very responsive! Review collected by and hosted on G2.com.

My company implemented this before I was involved, so I don't think we're taking advantage of everything. Review collected by and hosted on G2.com.

The team's speed turning around the integration and ease of development. Any questoins or issues we're always addressed quickly.

Their dashboard is really comprehensive with lots of insights and useful information.

Adding Searchspring to our website has dramatically improved the search experience for our customers. Review collected by and hosted on G2.com.

I have currently not found any downsides Review collected by and hosted on G2.com.

Setup and onboarding Searchspring were a breeze when integrating with Shopify Plus. Continued support has been fantastic and quick to respond to our concerns.

In addition, as new requirements have developed over time, the Searchspring team has been open and inviting to implementing extra functionality.

Despite the huge time difference between us in Australia and their team in the US, this has never been an issue. Chalk this up to the fast response times. Also, when members of the searchspring team respond, they always have something to add to the discussion.

Our experience with Searchspring has been nothing short of exemplary and has set the gold standard which we regularly compare other SAAS partners to. If every company operated like Searchspring, the world would be a much happier place. Review collected by and hosted on G2.com.

I've given this some thought and there's nothing I can think of. Review collected by and hosted on G2.com.