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SAP Concur Reviews & Product Details - Page 31

SAP Concur Overview

What is SAP Concur?

SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.

SAP Concur Details
Product Website
Languages Supported
Czech, Danish, German, English, French, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Spanish, Swedish, Chinese (Simplified)
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Product Description

SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

How do you position yourself against your competitors?

Drive more automation and integration into travel, expense, and invoice processes
SAP Concur offers a truly integrated expense, travel and invoice solution and continuously builds upon these solutions by automating and connecting every step, from spending requests and bookings to receipts, reimbursement, and reconciliation.

Reinvent employees’ experiences ahead of their expectations
By eliminating every possible piece of paper from travel and expense processes and connecting employees with the apps they already use, SAP Concur solutions can automatically populate expense reports and invoices, freeing employees to make more strategic decisions and focus on what matters.

Develop new ways to sharpen visibility into spending
With integrated travel, expenses, and invoices, as well as interactive, roles-based dashboards and reports, budget owners get a single view of spending, allowing them to see what's been spent and what's coming up.


Seller Details
Company Website
Year Founded
1993
HQ Location
Bellevue, WA
LinkedIn® Page
www.linkedin.com
6,866 employees on LinkedIn®
Description

SAP Concur is a leading provider of integrated travel and expense management solutions, designed to help businesses streamline their financial processes. The platform offers tools for booking travel, managing expenses, and generating reports, enabling organizations to gain visibility and control over their spending. With a focus on automation and user-friendly interfaces, SAP Concur aims to enhance efficiency and improve compliance for companies of all sizes. For more information, visit their website at [concur.com](https://www.concur.com).


Stephanie M.
SM
Overview Provided by:
Senior Marketing Manager at SAP Concur

Recent SAP Concur Reviews

Mauricio E. A.
MA
Mauricio E. A.Enterprise (> 1000 emp.)
4.5 out of 5
"Sap concur from a frequent flyer perspective"
Easy one single place to manage my T&E expenses, book my tickets and travel reservations. For a busy executive this save me hours looking for ticke...
SS
sara s.Small-Business (50 or fewer emp.)
3.5 out of 5
"Great Controls"
I like every aspect of this program. Entering invoices in seamless and approval flow works great.
Shalom F.
SF
Shalom F.Mid-Market (51-1000 emp.)
4.5 out of 5
"Efficient and easy to use Expense management software"
It is easy to use and we can easily track the expense reports. The customer support successfully resolves issues . The supporting documents can e...
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5 people requested security information

SAP Concur Media

SAP Concur Demo - SAP Concur Mobile App
Mobile application
SAP Concur Demo - Mobile receipt capture
Snap a picture of your receipt from your smartphone
SAP Concur Demo - Get the reports you need
Use Analytics from SAP Concur
SAP Concur Demo - Concur desktop
Integrated travel and expense application
Play SAP Concur Video
Play SAP Concur Video
Play SAP Concur Video

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Video Reviews

6,172 SAP Concur Reviews

4.0 out of 5
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6,172 SAP Concur Reviews
4.0 out of 5
6,172 SAP Concur Reviews
4.0 out of 5

SAP Concur Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SAP ConcurQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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NC
SPS Associate
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about SAP Concur?

I like using the SAP Concur to claim my expenses it is easy to navigate and both the Desktop website and the phone app work well.This tool allows you to create many refund reports at once, which is a great feature it saves people a lot of time. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

Sometimes there is a page error like it not loading and not accepting the information i provided also when uploading the Images the upload options become slow and buggy which is kinda hassle to user to repeat /refresh the step. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

I process request for reimbursement using the SAP Concur and it is great tool that send notification via Email which is helpful as we don't always check the APP/Website itself once uploaded the reimbursement request. Review collected by and hosted on G2.com.

KL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SAP Concur?

Straight forward use to get reimbursement after prepaying for expenses. Able to track in real time of all expense requests. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

Can be confusing at first without tutorial use. Software is pretty to understand after using couple times. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

Able to let me prepaid for services and expense to be billed at a later time. Review collected by and hosted on G2.com.

Brandon P.
BP
System Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

I appreciate a number of things about SAP Concur, but my favorite feature is how simple it is to use; it's straightforward and simple to master throughout training. Using this product is less laborious than the normal way; by traveling back in time, I was able to rapidly analyze prior spending, which led me to cautiously suggest this pricey solution to prospective consumers. I routinely use this fantastic application since it makes making expenditure reports so much easier. This product is simpler to use than the traditional way. Because of this, I was able to swiftly examine prior expenses, forcing me to make careful suggestions to potential clients purchasing these pricey things. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

Although there aren't many major difficulties with SAP Concur, it would be excellent if they could minimize the frequency of failures and the number of touches required for each spend. But compared to iPhone development, Android development appears to be an afterthought, and the menus aren't always responsive. Despite the fact that the application has a high-quality receipt scanner, the scanning, OCR, and import operations are time-consuming. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur automates the cost reporting process by monitoring spending, filing reports, and receiving reimbursement. The amount of time spent on administrative tasks, the frequency of misplaced papers, and the risk of making mistakes are all decreased dramatically. I can personally confirm that the most beneficial duty is simply tracking any costs that are eligible for reimbursement. This has saved me a lot of time because I can now simply submit receipts with a note about the expenditure using SAP Concur. Review collected by and hosted on G2.com.

Robert N.
RN
Eloqua Marketing Automation Specialist
Higher Education
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

The easy way of being able to submit expenses, and that because of this program, pay-out seems to be accelerated. This results in many more users being satisfied in comparison to earlier days where mostly Excel was used. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

It's a bit bothersome that you need to submit your expenses and then attach the image, but this doesn't always in at least my own personal experience, go very fluidly and needs some additional clicks/actions to be realized. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

We used to use Excel and had to seperately keep all receipts/invoices printed out and attached this to the printed excel overview, than submit it to our inside finance department. This wasn't great as it doesn't allow flexibility in work location and other things. Review collected by and hosted on G2.com.

Carolyn C.
CC
Concur IT Business Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SAP Concur?

Highly customizable expense entry forms to fit every organization. Excellent reporting for oversight and auditing, and best of all it's easy to use in the office or on the go! Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

Support on cases logged is not as good as it used to be. While I see that SLA's are being met, I feel like the agents could use more training or should be more experienced. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

Expense and Travel processing, oversight and reporting Review collected by and hosted on G2.com.

Dominic K.
DK
IT Professional
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

SAP Concur offers rapid solutions, enabling full customization of billing rules and accounting standards, and saves staff from tiresome data entry work and stacks of paper AP bills. It has several clever features as compared to its competition. SAP Concur excellent OCR and image/pdf reading capabilities, combined with machine learning technologies, are nearly flawless. Concour offers trip planning, a wide range of travel options, online expenditure filing, and prepared reports. Concur saves all of your travel preferences and membership credentials in one profile for simple access and updating. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

SAP Concur duplicate payment prevention solution requires greater modification scopes based on business requirements. This duplicate payment protection feature is fantastic, although there are some false warnings from time to time. Concur has a tiered approval procedure, which may create refund delays. If I could add one feature, it would be the option to produce an annual report for tax refunds by category. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur assists our accounting department in avoiding repeat requests, and our accounting department can export data and import it into our accounting program; previously, we had to manually enter everything into our accounting system. SAP Concur is linked to our ERP and supplier electronic invoicing platforms, and it powers our whole AP automation. SAP Concur handles all transactions in our Procure to Payment process with little to no human intervention. Employee productivity is reduced by manual administrative activities. SAP Concur has reduced data input time and increased user productivity. SAP Concur has industry-standard security built in, which aids greatly in data security audits and compliance. Review collected by and hosted on G2.com.

Gianna L.
GL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

SAP Concur is a sophisticated solution that can manage anything from simple spending and trip plans to the most complex. Properly taught, its capabilities enable customers to accomplish the majority of the job themselves, saving money. I appreciate having all of my rewards and membership numbers in one spot. During the booking procedure, you may also fill the missing digits in your profile. The ability for several approvers to be present in the same transaction flow, the transparency and reporting capability when approving trip requests, and the opportunity to see and contribute comments. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

Its user interface is simple if you've used comparable software before, but it's not the most user-friendly and takes genuine training to grasp how to perform basic things like submit expense reports, create trips, and classify costs. Attaching receipts might be time-consuming, and trips booked using SAP Online are not automatically attached. If you submit an expenditure report for reconciliation and the math is incorrect, the transaction may be rejected with no particular problem indication. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur is used by us for expenditure reporting, trip planning, and approval processes. It allows end-users a lot of power over adjusting and categorizing charges, decreasing the need for users to communicate with financial managers. We can manage all trip requests and verify correct approvals based on hierarchy, as well as track travel advances and reconciliations and determine who is late on their reporting. Monitor yearly employee travel to minimize duplication and to avoid asking too many individuals for copies of boarding passes and if they traveled once or twice. Review collected by and hosted on G2.com.

SK
Account Management Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

I like SAP concur because it provides one stop solution for business related travel bookings including flights, hotels etc and also it's very easy to submit expense reports, mobile app feature is also very convenient and support service is also quick and solution oriented. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

SAP Concur is very user friendly and easy to use platform and interface, never experienced any lags or problems with the App. So overall good experience. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

Using it for travel management, really effective tool and provide latest and best fares and also it is very controlled and make sure employees to follow company policies. Review collected by and hosted on G2.com.

DN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SAP Concur?

Single platform with broad spectrum of options for users.

Ability to see multiple options for travel on a single screen

Ability to manage expenses in a single location Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

NDC content not available

Issues take months and months to resolve

Anything outside of standard package can not be done or requires significant expense

Slow response to customer inquiries

Too corporate / rigid; not customer focused Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

Simpler expense management; simpler travel management; better reporting tools to see compliance; Review collected by and hosted on G2.com.

Brad B.
BB
Financial System Administrator
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SAP Concur?

SAP Concur stays on top of the industry and is always adding new technology to their platform. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

Sometimes with a company this big customer service is an issue Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

We currently started using Concur Intelligent Audit. This is allowing us to reduce staff while actually auditing more. Review collected by and hosted on G2.com.