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6,172 SAP Concur Reviews
Overall Review Sentiment for SAP Concur
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I like using the SAP Concur to claim my expenses it is easy to navigate and both the Desktop website and the phone app work well.This tool allows you to create many refund reports at once, which is a great feature it saves people a lot of time. Review collected by and hosted on G2.com.
Sometimes there is a page error like it not loading and not accepting the information i provided also when uploading the Images the upload options become slow and buggy which is kinda hassle to user to repeat /refresh the step. Review collected by and hosted on G2.com.
Straight forward use to get reimbursement after prepaying for expenses. Able to track in real time of all expense requests. Review collected by and hosted on G2.com.
Can be confusing at first without tutorial use. Software is pretty to understand after using couple times. Review collected by and hosted on G2.com.
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I appreciate a number of things about SAP Concur, but my favorite feature is how simple it is to use; it's straightforward and simple to master throughout training. Using this product is less laborious than the normal way; by traveling back in time, I was able to rapidly analyze prior spending, which led me to cautiously suggest this pricey solution to prospective consumers. I routinely use this fantastic application since it makes making expenditure reports so much easier. This product is simpler to use than the traditional way. Because of this, I was able to swiftly examine prior expenses, forcing me to make careful suggestions to potential clients purchasing these pricey things. Review collected by and hosted on G2.com.
Although there aren't many major difficulties with SAP Concur, it would be excellent if they could minimize the frequency of failures and the number of touches required for each spend. But compared to iPhone development, Android development appears to be an afterthought, and the menus aren't always responsive. Despite the fact that the application has a high-quality receipt scanner, the scanning, OCR, and import operations are time-consuming. Review collected by and hosted on G2.com.
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The easy way of being able to submit expenses, and that because of this program, pay-out seems to be accelerated. This results in many more users being satisfied in comparison to earlier days where mostly Excel was used. Review collected by and hosted on G2.com.
It's a bit bothersome that you need to submit your expenses and then attach the image, but this doesn't always in at least my own personal experience, go very fluidly and needs some additional clicks/actions to be realized. Review collected by and hosted on G2.com.
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Highly customizable expense entry forms to fit every organization. Excellent reporting for oversight and auditing, and best of all it's easy to use in the office or on the go! Review collected by and hosted on G2.com.
Support on cases logged is not as good as it used to be. While I see that SLA's are being met, I feel like the agents could use more training or should be more experienced. Review collected by and hosted on G2.com.
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SAP Concur offers rapid solutions, enabling full customization of billing rules and accounting standards, and saves staff from tiresome data entry work and stacks of paper AP bills. It has several clever features as compared to its competition. SAP Concur excellent OCR and image/pdf reading capabilities, combined with machine learning technologies, are nearly flawless. Concour offers trip planning, a wide range of travel options, online expenditure filing, and prepared reports. Concur saves all of your travel preferences and membership credentials in one profile for simple access and updating. Review collected by and hosted on G2.com.
SAP Concur duplicate payment prevention solution requires greater modification scopes based on business requirements. This duplicate payment protection feature is fantastic, although there are some false warnings from time to time. Concur has a tiered approval procedure, which may create refund delays. If I could add one feature, it would be the option to produce an annual report for tax refunds by category. Review collected by and hosted on G2.com.
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SAP Concur is a sophisticated solution that can manage anything from simple spending and trip plans to the most complex. Properly taught, its capabilities enable customers to accomplish the majority of the job themselves, saving money. I appreciate having all of my rewards and membership numbers in one spot. During the booking procedure, you may also fill the missing digits in your profile. The ability for several approvers to be present in the same transaction flow, the transparency and reporting capability when approving trip requests, and the opportunity to see and contribute comments. Review collected by and hosted on G2.com.
Its user interface is simple if you've used comparable software before, but it's not the most user-friendly and takes genuine training to grasp how to perform basic things like submit expense reports, create trips, and classify costs. Attaching receipts might be time-consuming, and trips booked using SAP Online are not automatically attached. If you submit an expenditure report for reconciliation and the math is incorrect, the transaction may be rejected with no particular problem indication. Review collected by and hosted on G2.com.
I like SAP concur because it provides one stop solution for business related travel bookings including flights, hotels etc and also it's very easy to submit expense reports, mobile app feature is also very convenient and support service is also quick and solution oriented. Review collected by and hosted on G2.com.
SAP Concur is very user friendly and easy to use platform and interface, never experienced any lags or problems with the App. So overall good experience. Review collected by and hosted on G2.com.
Single platform with broad spectrum of options for users.
Ability to see multiple options for travel on a single screen
Ability to manage expenses in a single location Review collected by and hosted on G2.com.
NDC content not available
Issues take months and months to resolve
Anything outside of standard package can not be done or requires significant expense
Slow response to customer inquiries
Too corporate / rigid; not customer focused Review collected by and hosted on G2.com.
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SAP Concur stays on top of the industry and is always adding new technology to their platform. Review collected by and hosted on G2.com.
Sometimes with a company this big customer service is an issue Review collected by and hosted on G2.com.