--- title: SAP Concur Reviews meta_title: 'SAP Concur Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 7128 reviews by the users' company size, role or industry to find out how SAP Concur works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 7128 scale: '5' date_modified: '2026-07-05' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # SAP Concur Reviews **Vendor:** SAP Concur **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 7,128 ## About SAP Concur SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing. It’s designed to give organizations better control over their business spend by integrating near real-time data and using AI to audit 100% of transactions. Employees can snap a picture of a receipt, book a business trip, or submit an expense report right from their phone. Meanwhile, finance teams can track spending in real time, automate approvals, and make sure everything follows company policies. Stay organized and save time, cut down errors and keep things moving without getting buried in paperwork. Integrated AI-enabled solutions help you enforce travel and expense policies, stay compliant and make more informed decisions with up to date spend data. ## SAP Concur Pros & Cons **What users like:** - Users find SAP Concur's **ease of use** beneficial for organizing receipts and managing expenses efficiently. (519 reviews) - Users value the **time-saving features** of SAP Concur for managing receipts and expenses efficiently. (425 reviews) - Users value the **efficiency** of SAP Concur for quick receipt scanning and organized expense management. (271 reviews) - Users value the **Easy Upload** feature of SAP Concur for its convenience in organizing and submitting receipts promptly. (220 reviews) - Users appreciate the **responsive customer support** of SAP Concur, ensuring quick and effective issue resolution. (187 reviews) - Users value the **automation capabilities** of SAP Concur, enhancing efficiency and easing expense tracking and travel management. (179 reviews) - Users value the **convenient expense tracking** of SAP Concur, enhancing efficiency and compliance during travel management. (178 reviews) - Simple (159 reviews) - Mobile App (137 reviews) - Time-saving (132 reviews) **What users dislike:** - Users find SAP Concur's interface **not intuitive** , with constant updates complicating access and overall usability. (106 reviews) - Users find the **learning curve steep** with SAP Concur, citing lengthy initial setup and overwhelming features. (98 reviews) - Users find the **poor interface design** of SAP Concur frustrating, complicating navigation and usability even with constant updates. (78 reviews) - Users experience **slow loading** issues, leading to frustration during uploads and navigation within SAP Concur. (77 reviews) - Users find the **complexity** of SAP Concur can lead to slow performance and less control over workflows. (73 reviews) - Missing Features (64 reviews) - Users experience **slow performance** with SAP Concur, leading to frustration and decreased productivity in their tasks. (63 reviews) - Design Improvement (62 reviews) - Time-Consuming (61 reviews) - Receipt Management (57 reviews) ## SAP Concur Reviews ### 1. Centralizes expenses — effective, but room to improve **Rating:** 3.0/5.0 stars **Reviewed by:** Nerea B. | Project Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2026 **What do you like best about SAP Concur?** SAP Concur is helpful because it centralizes expense reporting and makes the process more structured and traceable. I like that receipts, approvals, and reimbursement status can all be managed in one place, which reduces the need for back-and-forth emails and makes it easier to keep records organized. The mobile app is also useful for uploading receipts quickly while traveling or working remotely. **What do you dislike about SAP Concur?** SAP Concur can feel less intuitive than expected, especially when correcting errors or trying to understand why an expense has been flagged. Some steps can be repetitive, and the interface is not always very user-friendly when uploading receipts, matching transactions, or navigating approvals. It is helpful overall, but it can take more time than it should for simple expense claims. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur helps solve the business problem of managing expenses in a more consistent, centralized, and traceable way. It reduces the need to manage receipts, approvals, and reimbursements through separate emails or manual files. This benefits me by making it easier to submit expenses, track where they are in the approval process, and keep records organized for finance and audit purposes. ### 2. Powerful Expense & Travel Management with Strong Controls and SAP Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Kuldip B. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about SAP Concur?** SAP Concur is a strong expense and travel management solution, particularly for medium to large organizations. It helps automate expense reporting, streamline approvals, improve compliance, and integrate with financial systems such as SAP. While it offers powerful features and robust controls, some users find the interface less intuitive and the implementation process complex. Overall, it is a good choice for organizations looking to improve efficiency and visibility in their travel and expense management processes. **What do you dislike about SAP Concur?** One of the main drawbacks of SAP Concur is that its user interface can feel outdated and difficult to navigate. Users often report that submitting expenses requires too many steps, making the process time-consuming. The system can also be expensive to implement and maintain, particularly for smaller organizations. Additionally, some users experience slow performance and find that configuring workflows and reports requires significant administrative effort. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur is solving the challenges of manual expense reporting, travel booking, and reimbursement processing. By automating these tasks, it reduces administrative workload, improves compliance with company policies, and provides better visibility into employee spending. This benefits the organization through faster approvals, more accurate expense tracking, reduced errors, and increased efficiency, allowing employees and finance teams to focus on higher-value activities. ### 3. Powerful, but Click-Heavy: SAP Concur Needs a More Intuitive Experience **Rating:** 2.5/5.0 stars **Reviewed by:** Elizabeth M. | Contractor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about SAP Concur?** SAP Concur is one of those tools people tend to appreciate most when it’s doing its job quietly in the background—especially in companies where travel and expenses can get messy fast. What I’d say stands out most about it: Its biggest strength is how it centralises everything—expenses, receipts, travel bookings, and approvals—in one system. Instead of chasing receipts or dealing with spreadsheets, everything flows through a single approval pipeline, which reduces admin friction for both employees and finance teams. People also tend to like the mobile receipt capture. You can snap a photo of a receipt on the go and it’s already in the system, which makes expense reports far less painful than the old “collect everything at month-end” approach. On the company side, finance teams usually value the compliance controls and policy enforcement. It helps flag out-of-policy spending automatically, which reduces manual checking. The main criticism you’ll hear, just to keep it balanced, is that it can feel a bit clunky or complex at first—especially if an organisation hasn’t configured it well or users aren’t trained properly. **What do you dislike about SAP Concur?** With SAP Concur, the criticisms usually don’t come from the idea of the system, but from how it feels to use in practice. The most common complaint is that it can feel unintuitive and a bit “click-heavy.” Simple things like submitting an expense report can involve more steps than users expect, especially compared to newer, more streamlined apps. If a company hasn’t configured it well, that complexity becomes even more noticeable. Another downside is performance and interface design. Some users find it dated or cluttered, particularly when switching between travel booking, expense claims, and approvals. It’s powerful, but not always elegant. There’s also the issue of strict policy enforcement. While finance teams like this, employees sometimes feel it’s rigid—small mistakes (wrong category, missing field, slightly non-compliant receipt) can trigger rework or rejection, which adds frustration. Integration and setup can be another pain point on the admin side. It works well once fully implemented, but getting it aligned with payroll, accounting systems, and company policies can take time and expertise. **What problems is SAP Concur solving and how is that benefiting you?** With SAP Concur, the problems it’s mainly designed to solve are around expense chaos, lack of visibility, and slow manual processes in companies that handle a lot of travel and spending. One big problem it solves is disconnected expense tracking. Without a system like this, employees submit receipts in spreadsheets or emails, and finance teams have to reconcile everything manually. Concur brings it all into one workflow so expenses, receipts, and approvals are tied together. Another is policy enforcement and compliance. Companies often struggle with inconsistent spending rules being followed. Concur automatically flags or blocks out-of-policy claims, which reduces errors and prevents overspending before it happens rather than catching it later. It also solves slow reimbursement cycles. When expenses are submitted digitally and routed automatically for approval, employees typically get reimbursed faster compared to manual systems that sit in inboxes or get delayed. For businesses, the benefit is mostly better financial control and visibility—they can see spending trends in real time, control budgets more tightly, and reduce fraud or accidental misuse. For employees, the benefit is more practical: less paperwork, easier receipt capture (just upload from a phone), and a clearer process for getting money back without chasing managers or finance teams. So overall, the value is less about “doing something new” and more about removing friction and manual work from a process that used to be messy and slow. ### 4. SAP Concur Makes Reimbursements and Mileage Tracking Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlin N. | Administrative Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about SAP Concur?** I love using Sap Concur because of how easy it was to use, and get trained on. The possibilities are endless, and it is super efficient. It has all of the tools that you need. **What do you dislike about SAP Concur?** I don’t dislike anything about concur. It has everything I need. I use this service for reimbursement. I drive a lot for work and so I get my mileage reimbursed, and it is the easiest thing ever. I also use my personal credit card for a lot of purchases and it is easy 1,2,3 step. **What problems is SAP Concur solving and how is that benefiting you?** They help me do reimbursements. I drive, and use my own credit card for purchases, and they help the reimbursement process go very smoothly. And it helps that you can also allow others to act as you so that your admin can take care of your expenses as well. ### 5. Streamlines Expense Management with Handy Features **Rating:** 5.0/5.0 stars **Reviewed by:** Aman G. | Senior Customer Support Representative, Health, Wellness and Fitness, Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about SAP Concur?** What I like best about SAP Concur is how it centralizes and automates the entire expense and travel management process, making it much easier to track and control spending. The UI is clean and structured, which helps users quickly submit expenses, upload receipts, and monitor approvals without confusion. Integrations with corporate credit cards, ERP systems, and accounting tools reduce manual data entry and errors, significantly improving efficiency. Performance is reliable, even during peak periods, and reports generate quickly. From a pricing and ROI perspective, it delivers strong value by saving time and improving compliance. Onboarding is supported with clear documentation, and the built‑in intelligence helps flag policy issues and duplicate expenses, making expense management more accurate and transparent. **What do you dislike about SAP Concur?** One of the main dislikes about SAP Concur is that the user experience can feel a bit complex, especially for new users. Some workflows require multiple steps, which can make simple expense submissions feel time‑consuming. The UI, while functional, is not always intuitive and could benefit from more simplification and consistency. Occasional performance slowdowns and sync delays with integrations can be frustrating during peak usage. Additionally, customization options are limited in some areas, and support responses can sometimes take longer than expected for non‑critical issues. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the challenge of managing expenses, travel bookings, and reimbursements in a manual and fragmented way. It centralizes expense reporting, receipt capture, approvals, and compliance into a single platform, which reduces errors and administrative effort. The automation and integrations with corporate cards and finance systems speed up reimbursements and improve visibility into spending. This benefits me by saving time, ensuring policy compliance, and providing better control and transparency over expenses for both employees and finance teams. ### 6. Fast, Easy Receipt Submissions with a Time-Saving Mobile App **Rating:** 4.0/5.0 stars **Reviewed by:** Isabelle L. | Enterprise Account Manager Nordics, Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2026 **What do you like best about SAP Concur?** The mobile app makes it really easy — you just take a photo of your receipt or upload a file, and it scans and reads it automatically. After that it's basically just a couple of clicks to submit. Saves a lot of time compared to doing it manually. **What do you dislike about SAP Concur?** The receipt scanning can be a bit slow at times — it would be a better experience if it processed a bit faster. A small improvement, but it would make an already smooth workflow even quicker. **What problems is SAP Concur solving and how is that benefiting you?** It streamlines the whole expense reporting process, making it quick and straightforward to submit claims. The biggest benefit for me is the fast turnaround — once submitted, reimbursements come through quickly, which is great compared to more manual processes. ### 7. Simple UI Makes Expense Claims and Approval Notifications Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Sebastian L. | ICT Senior Executive, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about SAP Concur?** The UI is straightforward to use, and creating an expense claim is really easy. I simply create a report and then add my expenses. The receipt-scanning feature is also very convenient. Last year they updated the portal, and it now looks much cleaner and definitely loads faster. **What do you dislike about SAP Concur?** If you need to claim mileage, the mileage calculator could use some improvement. Right now, you have to type the full address or place name to pinpoint a location. It would be much easier if the map were interactive, so you could select the location directly on the map instead of having to enter everything manually. **What problems is SAP Concur solving and how is that benefiting you?** As a user, I didn’t have many options for app integrations at first. Over time, though, they’ve rolled out more apps that can connect with Concur, and that has gradually made things easier. The integration I end up using most often is Grab. ### 8. Efficient Workflow Automation with Stellar AI Features **Rating:** 4.0/5.0 stars **Reviewed by:** Khushpreet K. | Payment Relation Specialist Business Solutions , Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about SAP Concur?** I love how SAP Concur completely automates the tedious expense reporting process, especially the ability to snap photos of receipts and have them auto-populate. It seamlessly connects travel booking with expense management, saving a massive amount of time and eliminating manual paperwork. **What do you dislike about SAP Concur?** The user interface can feel dated and clunky, making navigation and fixing rejected reports unnecessarily frustrating. Additionally, the mobile app occasionally struggles with OCR receipt scanning accuracy, forcing tedious manual corrections. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the headache of fragmented corporate travel and manual expense tracking by unifying bookings, receipts, and compliance into a single automated system. For users, this eliminates lost receipts and tedious paperwork, drastically speeding up reimbursement times and reducing administrative stress. ### 9. Effortless Receipt Management, Needs Better Editing Flexibility **Rating:** 4.5/5.0 stars **Reviewed by:** Shurouq O. | Managing Optometrist, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about SAP Concur?** I like that it's easy to upload things from my phone because most of my receipts come directly there, which makes the whole process really convenient for me. I appreciate being able to access SAP Concur on different devices, which gives me the flexibility I need when managing my expenses. The feature of uploading my receipts so that I can get reimbursed and send them to my assigned boss is something I find particularly useful. **What do you dislike about SAP Concur?** I'm pretty sure I had a situation where I submitted a report and then had to track it and resubmit it. It wouldn't let me just edit the person it's going to, but instead, it made me redo the entire thing. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to get reimbursed. It's easy to upload receipts from my phone, which helps me process expenses efficiently. ### 10. SAP Concur: Makes Expense Management So Much Easier. **Rating:** 4.5/5.0 stars **Reviewed by:** Chloe M. | IT Technician at Maiden systems, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about SAP Concur?** As an It technician at Maiden systems, I use Sap Concur regularly and what i like most is how much time it saves . The interface is straight forward, so even new users can get comfortable with it quickly. I rarely have to worry about slowdowns and the automatic receipt capture and smart expense checks reduce a lot of manual work. It also connects smoothly with our existing business systems, So data flows without extra effort. Setting up workflows and managing approvals is simple and the report make it easy to keep track of spending. Whenever we have needed help, the documentation and support have been reliable. It's not the cheapest platform, but the time it saves and the efficiency it brings easily justify the cost. **What do you dislike about SAP Concur?** Honestly, I don't really have any major complaints about Sap Concur. If i had to point out one thing , I'd say that some setting can feel a bit confusing when you are using it for the first time. but once you get familiar with it, everything works really well. The automation, smooth performance and reliable support more than make up for that, so it hasn't been a real issue for me. **What problems is SAP Concur solving and how is that benefiting you?** Before using Sap Concur, tracking receipts and handling expense reports manually was time consuming and small mistake's could delay approvals. Since I started using it , everything has become much quicker and more organized. I spent less time on follow ups and the whole expense process is much smoother. ## SAP Concur Discussions - [Is it now possible to book trains?](https://www.g2.com/discussions/is-it-now-possible-to-book-trains) - 8 comments, 3 upvotes - [How are you reducing manual card entry in SAP Concur for faster expense reporting?](https://www.g2.com/discussions/how-are-you-reducing-manual-card-entry-in-sap-concur-for-faster-expense-reporting) - 1 comment, 2 upvotes - [What efficiencies has SAP Concur brought to travel and expense management in large organizations?](https://www.g2.com/discussions/what-efficiencies-has-sap-concur-brought-to-travel-and-expense-management-in-large-organizations) - 1 comment, 2 upvotes - [What is SAP Concur used for?](https://www.g2.com/discussions/what-is-sap-concur-used-for) - 6 comments, 2 upvotes - [What do Concur customers gain from this acquisition?](https://www.g2.com/discussions/benefit-from-acquisition) - 1 comment, 2 upvotes - [View SAP Concur pricing details and edition comparison](https://www.g2.com/products/sap-concur/reviews/sap-concur-review-4457239?section=pricing&secure%5Bexpires_at%5D=2026-07-05+05%3A14%3A20+-0500&secure%5Bsession_id%5D=fbb9b9d9-6371-4b32-bc54-8151814b56ed&secure%5Btoken%5D=cba87244d20f6d274b5cd108fe60951cca3de54c8e9bdbeaac6297a31142e61d&format=llm_user) ## SAP Concur Integrations - 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Currency Conversions - Credit Card Integration **Invoice Management** - Capture - Repository **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Match Invoices **Approval ** - Rules - Workflows - Submit **Analytics** - Due Dates - KPIs **Analytics** - Cashflow - KPIs - Payment Tracking **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - ERP - Account Sync **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Recovery** - Recoup - Reporting **Audit** - Filters - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top SAP Concur Alternatives - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,440 reviews) - [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) - 4.4/5.0 (2,074 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,947 reviews)