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SAP Concur Reviews & Product Details - Page 3

SAP Concur Overview

What is SAP Concur?

SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.

SAP Concur Details
Product Website
Languages Supported
Czech, Danish, German, English, French, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Spanish, Swedish, Chinese (Simplified)
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Product Description

SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

How do you position yourself against your competitors?

Drive more automation and integration into travel, expense, and invoice processes
SAP Concur offers a truly integrated expense, travel and invoice solution and continuously builds upon these solutions by automating and connecting every step, from spending requests and bookings to receipts, reimbursement, and reconciliation.

Reinvent employees’ experiences ahead of their expectations
By eliminating every possible piece of paper from travel and expense processes and connecting employees with the apps they already use, SAP Concur solutions can automatically populate expense reports and invoices, freeing employees to make more strategic decisions and focus on what matters.

Develop new ways to sharpen visibility into spending
With integrated travel, expenses, and invoices, as well as interactive, roles-based dashboards and reports, budget owners get a single view of spending, allowing them to see what's been spent and what's coming up.


Seller Details
Company Website
Year Founded
1993
HQ Location
Bellevue, WA
LinkedIn® Page
www.linkedin.com
6,866 employees on LinkedIn®
Description

SAP Concur is a leading provider of integrated travel and expense management solutions, designed to help businesses streamline their financial processes. The platform offers tools for booking travel, managing expenses, and generating reports, enabling organizations to gain visibility and control over their spending. With a focus on automation and user-friendly interfaces, SAP Concur aims to enhance efficiency and improve compliance for companies of all sizes. For more information, visit their website at [concur.com](https://www.concur.com).


Stephanie M.
SM
Overview Provided by:
Senior Marketing Manager at SAP Concur

Recent SAP Concur Reviews

Shalom F.
SF
Shalom F.Mid-Market (51-1000 emp.)
4.5 out of 5
"Efficient and easy to use Expense management software"
It is easy to use and we can easily track the expense reports. The customer support successfully resolves issues . The supporting documents can e...
Armando D.
AD
Armando D.Enterprise (> 1000 emp.)
4.5 out of 5
"SAP concur is user friendly , effective and easy to navigate"
It is a streamlined way of uploading and tracking expense reports and reimbursements It can be used frequently and for different types of expens...
Ali D.
AD
Ali D.Enterprise (> 1000 emp.)
4.5 out of 5
"They have truly thought of everything"
Based on my experience, they provide wide range of options for businesses and their expenses.
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5 people requested security information

SAP Concur Media

SAP Concur Demo - SAP Concur Mobile App
Mobile application
SAP Concur Demo - Mobile receipt capture
Snap a picture of your receipt from your smartphone
SAP Concur Demo - Get the reports you need
Use Analytics from SAP Concur
SAP Concur Demo - Concur desktop
Integrated travel and expense application
Play SAP Concur Video
Play SAP Concur Video
Play SAP Concur Video

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Video Reviews

6,171 SAP Concur Reviews

4.0 out of 5
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6,171 SAP Concur Reviews
4.0 out of 5
6,171 SAP Concur Reviews
4.0 out of 5

SAP Concur Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SAP ConcurQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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David R.
DR
Partnerships Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about SAP Concur?

I have been able to use SAP Concur on a few occasions as my role as a sales executive requires me to travel to different countries or cities. Previously I had to load a folder to save each of the invoices related to my corporate expenses and then scan them, a real headache. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

To be 100% honest I have not found any inconvenience. Only one time when I was in Mexico, the app did not load. I am not sure if it was my internet connection or the app that was not working. Overall, it is still an incredible tool. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur solves the inconvenience of having to save all the invoices and wait to return from your corporate travel to send them to the department in charge. With SAP Concur, it's as easy as taking a picture of your expense invoices during your corporate travel. Wait for approval, and that's it. It's very easy to use Review collected by and hosted on G2.com.

SD
Seller Support Advisor
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about SAP Concur?

I have been using SAP concur for 2+ years now and I can tell you its one of the best softwares out there for reimbursement submissions. It is very easy to submit the reimbursement and has variety of options from travel or hotel expense submission to internet reimbursements. I use this very often. When I faced an issue, support was quick and efficiently helped me. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

There are no dislikes so far and no cons. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP is helping me ensure I get my internet expenses on time Review collected by and hosted on G2.com.

Kayla H.
KH
Transition Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

I like that the system gathers expenses for the month as they are made and can start a report for you. From there, it's clear what information is needed to complete the report. Makes it easy and stress free!

There is also an app you can download so you can take photos of receipts for expenses while you are traveling, for even more convenience. It's been some time since I used this feature. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

I cannot think of anything I dislike about this platform. It's been easy to use and understand with minimal training. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur helps us track/report our company expenses and book travel. The system is easy to use and helps us get these jobs done quickly. Review collected by and hosted on G2.com.

KP
Financial Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

SAP Concur is a fantastic digital application to manage all your business expenses and visualize their development.

SAP Concur makes it easy for your company to coordinate travel and all related expenses.

SAP Concur is really good for simplifying and automating all your company's work processes and activities. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

SAP Concur is a high performance application, its central dashboard is user friendly and allows you to access a detailed record of all work activities. I think there is nothing negative with this system. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur's digital features have given my company the control I needed to successfully manage all of our work activities, expenses and business travel. Review collected by and hosted on G2.com.

SO
Electrical Design Engineer
Renewables & Environment
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SAP Concur?

Easy to use with great features. I personally feel it is very easy to implement and also the integration with all hotel, airports and taxi done well. It is used frequently and in case of help, the customer support is quick and effective. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

It needs to be done in English automatically rather than translating through browser. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

To get fast and easy travel & Expense management. Review collected by and hosted on G2.com.

Yash J.
YJ
Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

Manual Data Entry: This is a way to reduce errors and save time through the automation of expense reports and travel bookings by SAP Concur, thereby reducing manual data entry

Policy Compliance: It reduces non-compliant expenses by automating checks as well as alerts hence supporting corporate travel and expense policies compliance

Visibility and Control: The platform provides an opportunity for real-time visibility into spending allowing better control over budgets by organizations Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

Cost: Some users find it to be relatively expensive, especially for small to medium-sized businesses.

Complexity: Despite its user-friendly interface, the initial setup and configuration can be complex and time-consuming.

Customer Support: There have been reports of inconsistent customer support experiences, with some users finding it difficult to get timely assistance. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

Expense Tracking: It makes it simple to track expenses, making them easily categorized for accurate reports submitted by employees and approved quickly by supervisors.

Integration: The entire process from booking to reimbursement becomes easier when such solutions like SAP Concur integrates with different financial systems as well as corporate credit cards Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

It is very functional and simplified. In my experience it was very consistent, but the occasional screw ups did frustrate. More so, it is extremely slow and sluggish, which definitely tested my patience. I had to use it at least once a week, but learning and implementing it into my work was quite easy. I'm unaware of the integration altogether, but when it came to linking my assistant account with my executive, it was a breeze. The features are fair, I'm not sure what else it was used for, but in my case it was for flights, hotels and transportation services, which was honestly awesome to have all-in-one. As for the customer support, I had no engagement with them, so I can't speak for that aspect. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

It is extremely slow and sluggish to navigate from one page to another. I mean, a simple task would take over 10 minutes, despite the website being so simple. It clearly is something in the back-end or the way the site is coded. I'd guess it's extracting so much data or converting things... I don't know. Not my expertise. However, I really did not appreciate how slow pages loaded. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

It solves the problem of manually navigating to hotels, flight companies, private transportation service providers, taxis, car rentals, etc and manually comparing everything. It essentially turns a task of hours into minutes. It also avoids having to gather confidential information like credit cards from executives (as an assistant), reducing said risks and exposure. Review collected by and hosted on G2.com.

Shivam T.
ST
Planning Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
What do you like best about SAP Concur?

Concur's single most distinguishing feature is its simplicity and effectiveness in organizing and submitting expenditures. It provides a streamlined workflow that simplifies the entire cost reporting process from receipt capture to approval and finally final release of payments. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

The SAP software is old and difficult to navigate. When I try to merge multiple expenses into a single report, I occasionally run into issues. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

It Automates the accounts payable process, from purchase orders to payment.

Also Reduces manual data entry errors and speeds approval operations.

It Provides real time visibility into invoice status and cash flow. Review collected by and hosted on G2.com.

Bobby D.
BD
Busienss Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

SAP S/4 HANA cloud architecure for desging the SAP sucess factors implemetation was cxlearely segregated by modules , which made the design of schema ease of use and later combinignthe schema to make the architecture for clear defination as per the requirement . Integrationg of SAP Sucess factors employee cneteral mloldule with finance department for pay roll was easy beacuse of its various sap connectors and adpaters. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

SAP S/4 HANA integrating the cloud for three way from SAP Syucess factors to Payroll using API was made it doiffocut because of authentication and API end points was not defined cleraly. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

Business flow was clearly outoined and defined within the modules of SAP. Review collected by and hosted on G2.com.

RH
Business Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

this platform is the most efficient and complete to manage all the expenses that your employees make in the exercise of their functions, from travel expenses to the payment of any service with SAP Concur you will be able to manage each of their work activities without any setbacks, considerably reducing the lapses of all your processes and increasing the efficiency and productivity of your company. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

its system of notifications and alerts is deficient, I think it can be much more precise and active with the needs of each user. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

Thanks to the solutions and tools of this platform, my company has completely eliminated the long and annoying processes of invoicing and recording the activities of all our employees, now have a reliable and secure system that allows us to automate and manage the better shape all our operations. Review collected by and hosted on G2.com.