296 Salesmsg Reviews
Overall Review Sentiment for Salesmsg
Log in to view review sentiment.
Favorite features would be the ability to schedule messages and also the ability to attach files. Review collected by and hosted on G2.com.
Literally no dislikes. The ability to change the prepopulated times for scheduled messages would be nice. Review collected by and hosted on G2.com.
Salesmsg has made communication with our customers incredibly easy! They love being able to text their account manager at any time and especially love the automated order tracking texts we can send them using the HubSpot integration. We also love using sales message internally to mass communicate with all employees. We have production staff who don't have internal email, so this is a great way to keep everyone in the look about company functions and give them direct communication with the managers. Along with all of it's great features, we also love the Chrome extension! Review collected by and hosted on G2.com.
The admin abilities are a little lacking. If I want to be able to see one of the user's inboxes, I have to sign in as them instead of being able to have an overview of everything from the admin account. Having this feature would improve Salesmsg significantly. Review collected by and hosted on G2.com.
I like how sales message has the ability to connect to hubspot , so I can see my messages on one screen. Review collected by and hosted on G2.com.
I dislike how I don't get notifications from sales message. I also do not like how I cannot use the same number I call off of for texts. Review collected by and hosted on G2.com.
I love that it's easy to send messages to my clients! Not all realtors pick up their phones when we call them so having a text messaging app makes it a lot easier to send my messages real-time vs sending them an email. Also, it integrates well with hubspot which is the CRM we are using so it's easy to log everything under 1 account. Review collected by and hosted on G2.com.
Everything is good but sometimes it sends my messages twice and this annoys my clients. That's the only thing. Other than that it is good for its purpose. What I like about it is that it integrates well with hubspot which is the CRM we are using so it's easy to log everything under 1 account. Review collected by and hosted on G2.com.
The customer support! The follow-up on issues from the Salesmsg team is timely, kind, and appreciated. Review collected by and hosted on G2.com.
Salesmsg has proven to be unreliable when integrating with our CRM- not always available to send messages. The inbox has recently updated with certain inbox titles that seem redundant, but I can't figure out why or how they are different (but they are). I would certainly like an ALL inbox. The addition of calls is useless to me, because unless you have the IOS application it doesn't alert you about a lead calling your Salesmsg number. Review collected by and hosted on G2.com.
Low cost per user. Most competitors charge the full subscription per seat. Salesmsg asks $10 which is as much as most want for an additional number. Review collected by and hosted on G2.com.
Lack of VOIP functionality is the only thing keeping them from being the perfect solution for us but they do offer call forwarding which is more than adequate for many use-cases. Review collected by and hosted on G2.com.
After using the 14-day trail I fell in love with Salesmsg. I love the fact that I never miss a call because of its built-in call forwarding feature. I get missed calls forwarded to my mobile or office line which is amazing by the way. Also it's so cool to setup an auto-reply message when a contact tries to reach me after working hours. Review collected by and hosted on G2.com.
I don't like that it does not support Mobile keywords and chat. Also, it can't be used for polls or voting neither. They need to work on that for a better service. Review collected by and hosted on G2.com.
Easy integration with HubSpot that allows us to engage our candidates directly through a more comfortable medium. Review collected by and hosted on G2.com.
It's a young product that has huge potential. I am looking forward to their reporting features which will allow us to track our engagement. Review collected by and hosted on G2.com.
