--- title: Salesmsg Reviews meta_title: 'Salesmsg Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 406 reviews by the users' company size, role or industry to find out how Salesmsg works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 406 scale: '5' date_modified: '2026-06-24' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Salesmsg Reviews **Vendor:** Salesmsg **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 406 ## About Salesmsg ๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€๐—บ๐˜€๐—ด ๐—ถ๐˜€ ๐˜๐—ต๐—ฒ ๐—ฐ๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฝ๐—น๐—ฎ๐˜๐—ณ๐—ผ๐—ฟ๐—บ ๐˜๐—ต๐—ฎ๐˜ ๐—บ๐—ฎ๐—ธ๐—ฒ๐˜€ ๐—ฒ๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ถ๐—ป๐˜๐—ฒ๐—ฟ๐—ฎ๐—ฐ๐˜๐—ถ๐—ผ๐—ป ๐˜ƒ๐—ถ๐˜€๐—ถ๐—ฏ๐—น๐—ฒ, ๐˜๐—ฟ๐—ฎ๐—ฐ๐—ธ๐—ฎ๐—ฏ๐—น๐—ฒ, ๐—ฎ๐—ป๐—ฑ ๐—ฝ๐—ฟ๐—ผ๐—ณ๐—ฒ๐˜€๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—น: ๐—ณ๐—ฟ๐—ผ๐—บ ๐˜๐—ต๐—ฒ ๐—ณ๐—ถ๐—ฟ๐˜€๐˜ ๐˜๐—ฒ๐˜…๐˜ ๐˜๐—ผ ๐—ฎ ๐—น๐—ถ๐—ณ๐—ฒ๐—น๐—ผ๐—ป๐—ด ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฟ๐—ฒ๐—น๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€๐—ต๐—ถ๐—ฝ. Sales closes faster when every lead gets a response in under 60 seconds. Marketing runs SMS campaigns that actually get read, with a 98% open rate. Support handles more conversations without adding headcount. AI Agents work across every team and every stage of the funnel, responding, qualifying, routing, and following up automatically. It runs inside your CRM. Every text and call logs to the contact record automatically. Your team stays accountable and every manager sees exactly what's happening. What Salesmsg can do for your team: โ€ข Sales: automated first response, shared inbox, full rep visibility โ€ข Marketing: broadcasts, segmented campaigns, CRM-triggered sequences โ€ข Support: AI Agents that handle inbound 24/7, escalate when needed Real Results: โ€ข Cut daily recruiting work from 4 hours to 30 minutes with AI qualification โ€ข Dropped average lead response time from 27 to 21 minutes โ€ข Grew reps hitting quota from 3 to 13 after adding conversation visibility โ€ข 88% lift in response rate with AI Agents vs. manual follow-up Real conversations. Real results. That's how your team builds lasting customer relationships with Salesmsg. ## Salesmsg Pros & Cons **What users like:** - Users find Salesmsg to be **very easy to use** , enhancing communication without disturbing patients. (141 reviews) - Users appreciate the **easy communication** of Salesmsg, simplifying interactions with patients while keeping everything organized. (74 reviews) - Users value the **easy integration** with HubSpot, streamlining SMS communication for effective customer follow-up. (66 reviews) - Users are impressed by the **seamless integration with HubSpot** , enhancing their messaging capabilities and overall experience. (61 reviews) - Users love the **responsive customer support** of Salesmsg, making assistance readily available when needed. (55 reviews) - Easy Setup (49 reviews) - CRM Integration (48 reviews) - Helpful (47 reviews) - Communication (44 reviews) - Features (44 reviews) **What users dislike:** - Users find the **absence of dark mode and large image upload** features limiting for a better user experience. (25 reviews) - Users face **messaging issues** with text delivery, outgoing calls, and limits on SMS sending capabilities. (22 reviews) - Users experience **sending issues** with blank panels and lack of feedback on message delivery and responses. (17 reviews) - Users report a **slow loading** issue with the mobile app, making it frustrating and less efficient for messaging. (16 reviews) - Users face issues with **SMS delivery speed and high costs** for large campaigns, impacting their experience. (16 reviews) - Slow Performance (15 reviews) - Delays (13 reviews) - Integration Issues (13 reviews) - Software Glitches (13 reviews) - Call Issues (12 reviews) ## Salesmsg Reviews ### 1. Efficient Text Messaging with Seamless CRM Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Salesmsg?** I really like how Salesmsg allows us to have different inboxes, which offers governance and control over how different teams are texting. The analytics are easy to use and provide powerful insights, allowing us to measure the return on investment effectively. Additionally, the blast text messages feature helps us create urgency with our customers and go to market quickly without much overhead. It's great to have these functionalities integrated with our CRM. **What do you dislike about Salesmsg?** If I have multiple organizations, it's a pain to onboard them going through the 10 DLC process. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg allows us to text customers easily, integrates with our CRMs, and provides good governance for team texting. Its analytics and blast texts are easy to use, helping us measure ROI and quickly market campaigns with different inboxes for controlled promotions. **Official Response from Aida Keene:** > We're delighted to hear that you are using Salesmsg every day and that setup has been a breeze for you. We understand the importance of integrating with your CRM and are glad that it's working well for you. Thank you for choosing Salesmsg! ### 2. Convenient and Seamless Client Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica H. | Home Expert, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Salesmsg?** I find Salesmsg easy to keep up with and convenient for staying in contact with clients. I get notifications right away, and it's a seamless process. The initial setup was super easy, and there's nothing needing improvement; it's amazing. I definitely rate it a 10 for recommending to others. **What do you dislike about Salesmsg?** Nothing at all **What problems is Salesmsg solving and how is that benefiting you?** I find Salesmsg easy to keep up with and convenient for staying in contact with clients. I get notifications right away, and the process is seamless. **Official Response from Aida Keene:** > ๐ŸŒŸ Thank you for the 5 star review Jessica! We're glad to hear that the software is helping you stay connected with your clients and solving communication barriers. We appreciate your feedback! ### 3. Easy Way to Combine All My Inboxes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Salesmsg?** How easy it is to combine all the different inboxes i monitor **What do you dislike about Salesmsg?** The app could use a little help. I mostly use the webbrowser since the app leaves something to be wanting more **What problems is Salesmsg solving and how is that benefiting you?** all inboxes in one place **Official Response from Aida Keene:** > Thanks for the review! We're happy to hear Salesmsg helps you keep all your inboxes in one place. We also appreciate the feedback on the mobile app, it's helpful as we continue improving the experience. Thanks for your support! ### 4. Effortless Customer Engagement with Powerful Features **Rating:** 4.5/5.0 stars **Reviewed by:** Koleton K. **Reviewed Date:** February 11, 2026 **What do you like best about Salesmsg?** I find the save replies feature in Salesmsg to be huge because it saves us time. In my line of work, I'm often sending the same message to folks over and over, and it's nice to be able to just throw that their way and already have it typed up. **What do you dislike about Salesmsg?** NA **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helps us stay in communication with customers efficiently, keeping us top of mind by reaching out to our current customers with updates on the platform, announcements, and to confirm/encourage progress with processes; it's extremely helpful. Its saved replies save time by addressing repetitive messaging tasks. **Official Response from Aida Keene:** > Thank you so much for the thoughtful review! Weโ€™re thrilled to hear that Saved Replies are making such a big difference for you. Itโ€™s also great to know Salesmsg is helping you stay top of mind with your customers and keep communication flowing smoothly. Thanks for sharing your experience! ### 5. Instant Message Notifications That Keep Me on Track **Rating:** 5.0/5.0 stars **Reviewed by:** Shayla D. | Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Salesmsg?** I like how it notifies me when people message back. **What do you dislike about Salesmsg?** Sometimes difficult to make calls to customers, it has a hard time loading **What problems is Salesmsg solving and how is that benefiting you?** It is definitley helping me be able to send multiple messages at once which is very beneficial for my business **Official Response from Aida Keene:** > Thanks for the review! Weโ€™re glad the notifications and messaging features have been helping you stay on top of conversations and reach more customers at once. We also appreciate the feedback around calling performance, and weโ€™ll be sure to share it with our team. ### 6. Salesmsg review **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael S. | Customer support, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Salesmsg?** The updates have made it faster and easier to stay on top of messages. I especially like how everything is more organized now. **What do you dislike about Salesmsg?** Iโ€™d like to see more advanced automation settings and better integration with our CRM so we can reduce manual steps. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg is helping us streamline and centralize our communication with customers by allowing us to send and receive text messages in real time. Itโ€™s especially helpful for quick updates, appointment reminders, and followups. It saves us a lot of time compared to calling or emailing, and our response rate has definitely improved since using it. **Official Response from Aida Keene:** > Hey Rafael! We're thrilled to hear that you find Salesmsg intuitive and easy to navigate, and that it has enhanced engagement and response rates for your team. We appreciate your recommendation! ### 7. Phenomenal Messaging and Effortless Team Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Raj B. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Salesmsg?** Salesmsg can have a collective messaging system, whether it is members of your team, or for your own messages, and the deliverable rate is phenomenal ! I also love the seamless integration with HubSpot. **What do you dislike about Salesmsg?** There is nothing to dislike about this service. The user-interface is easy to use. **What problems is Salesmsg solving and how is that benefiting you?** It is curtailing the barriers often found in SMS platforms, and allows a user to send messages with ease, especially from the CRM system directly. **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg! We're glad to hear that you find the user-interface easy to use and that it is solving barriers in SMS platforms. ### 8. Salesmsg: Effortlessly Connect with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Mike C. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Salesmsg?** I appreciate Salesmsg because it fits the bill for primary communication since most people aren't responding to emails or phone calls these days. I like its ease of use and the integration with our CRM, which ensures all communication is available to the team. The initial setup was easy, and I'm so satisfied with it that I'd rate the likelihood of recommending it to a friend or colleague as a 10. **What do you dislike about Salesmsg?** I have no complaints **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg because most people aren't responding to emails or phone calls, so it fits as my primary communication tool. Its integration with our CRM makes all communication accessible to the team. **Official Response from Aida Keene:** > We appreciate your positive review! It's wonderful to hear that Salesmsg has solved the integration of SMS to your database, saving you time and providing effective communication. Thanks for choosing Salesmsg for your business needs! ### 9. Better Than The Lottery For Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Salesmsg?** Having a desktop version, and being able to see all contacts quickly. **What do you dislike about Salesmsg?** blocks bad words, and sometimes issues with sending photos. **What problems is Salesmsg solving and how is that benefiting you?** quick communication if they are not an email type person. **Official Response from Thiago Nascimento:** > Thanks for this โ€” happy to hear the desktop experience and contact visibility are working well for you. he photo sending issues are worth looking into โ€” if you run into that again, reach out to support@salesmessage.com and we'll dig in. On the language filtering, that's carrier-level compliance we have to work within, but we're always looking at ways to make it less disruptive. Thank you once again! ### 10. By far the best SMS/MMS/Phone solution on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Salesmsg?** Still the best platform for Active Campaign users to integrate SMS/MMS/Phone into their automations. They are also far and away the best of all of our vendors in running a product improvement process where users feel like they are being heard and prioritized. **What do you dislike about Salesmsg?** I still wish they would improve the online chat support. **What problems is Salesmsg solving and how is that benefiting you?** Getting personalized messages to customers and prospects in a timely manner, both one-off and automated. Organizing our customer service inquiries. Consolidating text and phone services in one place and phone number. **Official Response from Aida Keene:** > We appreciate your feedback and are thrilled to hear that Salesmsg is the best solution for your messaging needs, especially with its integration with Active Campaign. We understand your concern about the online chat feature and will take steps to improve this aspect of our service. ### 11. No More Missed Connections โ€“ Just Results **Rating:** 4.5/5.0 stars **Reviewed by:** Umesh S. | Senior Admission Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Salesmsg?** What I like best about Salesmsg is how instantly it humanizes my outreach. Whether Iโ€™m following up with a warm lead or re-engaging someone who went quiet, I can send personalized texts that actually get read โ€” and more importantly, get responses. The real-time conversations, quick templating, and ability to manage everything from one dashboard make it an absolute game-changer for admissions and sales follow-ups. Plus, I love that I can switch between desktop and mobile effortlessly โ€” it feels like Iโ€™m always โ€œin the conversation,โ€ no matter where I am. **What do you dislike about Salesmsg?** What I dislike about Salesmsg is that the search and filtering features could be more robust. When youโ€™re juggling a large volume of conversations, it can take a bit of extra time to find older threads or sort by specific lead tags. A cleaner way to organize and prioritize messages would make the experience even smoother. That said, itโ€™s a solid platform โ€” and these are more "nice to have" improvements than dealbreakers. **What problems is Salesmsg solving and how is that benefiting you?** What I like most about Salesmsg is how much more effective it is than email. Texting through Salesmsg gets faster, more reliable responses, especially when compared to emails that often sit unread. Iโ€™ve seen a noticeable increase in engagement โ€” people are simply more likely to reply to a quick, friendly text than open a formal email. The platform makes it easy to manage conversations at scale, personalize outreach, and follow up without being pushy. Itโ€™s become my go-to tool for lead follow-ups, appointment reminders, and turning interest into action. Honestly, itโ€™s like having a direct line to your leads' attention โ€” which email just canโ€™t compete with. **Official Response from Aida Keene:** > Thank you for sharing what you like best about Salesmsg! We're glad to hear that the real-time conversations, and quick templating have been valuable for your outreach. We understand your feedback on the search and filtering features, and we're continuously working to enhance the platform for a smoother user experience. We appreciate your insights! ### 12. Easy to Use, Clear, and Keeps Clients Happy **Rating:** 5.0/5.0 stars **Reviewed by:** Giuseppe L. | fitness consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Salesmsg?** eASY TO USE, CLIENT ARE HAPPY, AND U CAN REPRSHASE THANKS TO AI **What do you dislike about Salesmsg?** NOTHING, ALL IS SUPER GOOD AND CLEAR, ALL **What problems is Salesmsg solving and how is that benefiting you?** Create a stong interpersonal connection with client **Official Response from Aida Keene:** > Thank you for the review! We're so glad to hear Salesmsg is easy to use and helping you build stronger connections with your clients. It's also great to know the AI features are making communication even easier. We appreciate your support! ### 13. Needs Improvement Despite a Professional, Contract-Free Onboarding **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Salesmsg?** Salesmsg was great because they did not require us to sign a contract- they were very professional during the onboarding process and their product initially was very seamless for us. **What do you dislike about Salesmsg?** Support was lacking- we were not able to easily reach a staff member to address software issues. At the time, they utilized a chat feature for support, and it sometimes took several business days to get a response. We were unable to call and speak with someone who could help. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helped us solve a communication issue with our clients. Giving them the ability to SMS message us was a game-changer, and having shared inboxes for our staff to work was great. **Official Response from Aida Keene:** > Thank you for sharing your honest feedback. Weโ€™re so glad to hear the contract-free onboarding and shared inbox features were a great fit, and helped improve communication with your clients - that means a lot to us. Weโ€™re truly sorry to hear that support didnโ€™t meet your expectations at the time. Providing timely, accessible help is incredibly important, and we appreciate you calling this out. Feedback like yours helps us continue improving the experience for everyone. ### 14. Reliable and Easy-to-Use Customer Communication Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Bikal P. | advanced labeling specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Salesmsg?** Salesmsg makes it incredibly easy to manage customer communication in one place. I like how simple the interface is, the ability to schedule and automate texts, and how seamlessly it integrates with CRM tools. It saves me time, keeps conversations organized, and ensures I never miss a follow-up. **What do you dislike about Salesmsg?** Overall, Salesmsg works very well, but I wish the reporting and analytics had more customization options. The mobile app is functional but could be smoother and more feature-rich. These are minor compared to the value the platform provides. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helps us centralize all customer communication in one place. Instead of juggling multiple tools or personal phones, we can send reminders, manage SMS marketing campaigns, and handle conversations through a shared inbox. This saves time, improves response rates, and ensures we never miss important customer follow-ups. It has streamlined communication and boosted customer satisfaction. **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg! We're glad to hear that our platform has saved you time, kept conversations organized, and improved your follow-up process. We understand your feedback about reporting and the mobile app, and we're committed to enhancing these aspects to better meet your needs. We appreciate your support! ### 15. Effortless Communication, Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** sean h. **Reviewed Date:** December 08, 2025 **What do you like best about Salesmsg?** I like how easy it is to navigate and use Salesmsg. The text messaging feature is great because it makes it easier for me to get in contact with my customers without calling them. I was really thrilled with how simple the initial setup was; it was just a basic download and it was ready to go. **What do you dislike about Salesmsg?** I don't think there's too much, besides some issues with text message delivery and things like that. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg to connect with my customers and keep them organized. It makes communication easier, allowing me to text and reach out without emailing. **Official Response from Aida Keene:** > We're glad to hear that you find Salesmsg easy to navigate and use, and that the text messaging feature is making it easier for you to connect with your customers. We appreciate your feedback about the initial setup being simple. ### 16. SalesMsg is easy to use & customize **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Salesmsg?** Quick & easy way to stay connected with customers, partners & vendors. We can add photos, files, specific notes about each contact (i.e. "Dave always like a 24-hour notice before pick-up") and we can also add internal notes so that we are not doubling up on work (i.e. "I'll respond to this prospect inquiry - Joe"). The app also makes this very easy to work on the road. **What do you dislike about Salesmsg?** If there is a way to disable GROUP CHAT, I'd like to know more about that, please. If a current customer adds in a colleague to the group chat that is not set-up as a contact, the conversation can be hard to follow. **What problems is Salesmsg solving and how is that benefiting you?** Quick & easy way for our entire team (all of who work remote and in different time zones) to stay connected with customers, partners & suppliers. **Official Response from Aida Keene:** > We understand your concern about group chat and will take that into consideration for future updates. We appreciate your feedback and are glad to hear that Salesmsg is helping your remote team stay connected with customers and partners. ### 17. VERY EASY TO USE - ROI already seen **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Salesmsg?** the same-Previous Response: The ease of usage and I love the text later feature. The integration with Hubspot is also great. I never went through a training, but have been successfully using the product **What do you dislike about Salesmsg?** the same-Want to be able to text from Hubspot or email. **What problems is Salesmsg solving and how is that benefiting you?** More people respond to text than pick up the phone **Official Response from Nick Tabar:** > Thank you for the review! If you love the platform now, you'll definitely love it after we get you integrated with Hubspot! Please email us right away - support@salesmessage.com and mention this G2 review. We'll set a call with one of our Success Manager and get you situated in no time! ### 18. SMS is Wonderful for All Pro Dad **Rating:** 5.0/5.0 stars **Reviewed by:** Rodney E. B. | All Pro Dad Chapter Expansion Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Salesmsg?** The ease of communicating with clients and potential clients. **What do you dislike about Salesmsg?** I don't have SMS app on my phone not because of SMS but to avoid having too many apps. **What problems is Salesmsg solving and how is that benefiting you?** Reaching people by text because many people prefer to text than talk on the phone. It's also convenient to text if you're busy. **Official Response from Nick Tabar:** > We're glad to hear that you find Salesmsg easy to use for communicating with clients and potential clients! If you ever wish to download the app, you do have the ability to mark yourself as 'away' so you aren't getting the notifications. Our customers are finding this to be a great way to stay in touch while on the go. Thanks for the kind words! ### 19. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Autum G. | Finance. Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Salesmsg?** Easily accessible and user friendly. It's been great for our uses. **What do you dislike about Salesmsg?** Nothing. Everything we need the program to do, it does and if we run into issues, the team is extremely helpful **What problems is Salesmsg solving and how is that benefiting you?** Automated follow up and does great in filling in the gap between personalized follow up from our sales team **Official Response from Aida Keene:** > Thank you for your kind words! We're pleased to hear that Salesmsg has been able to meet all your needs and that our team has been extremely helpful. We appreciate your feedback! ### 20. Effortless Setup and Smooth Experience with Salesmsg **Rating:** 5.0/5.0 stars **Reviewed by:** Brett M. | Client Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Salesmsg?** The setup was easy and the user interface is easy to navigate. I have used other services in the past that always gave me errors. This is not the case with Salesmsg. **What do you dislike about Salesmsg?** So far, there is nothing I dislike about Salesmsg. **What problems is Salesmsg solving and how is that benefiting you?** It allows me to connect with my potential clients as well as use the tool to market new products to my existing clients. **Official Response from Aida Keene:** > Thanks so much for your review! Weโ€™re glad to hear you found setup effortless and the platform smooth to use. Itโ€™s great to know Salesmsg is helping you connect and market effectively to your clients. ### 21. Effortless Communication, High Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle F. **Reviewed Date:** February 07, 2026 **What do you like best about Salesmsg?** I like Salesmsg for sending text messages to clients. I enjoy the user friendliness and expedient delivery, which make my job more efficient through smoother communication. The initial setup was very easy. **What do you dislike about Salesmsg?** Nothing **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg to send text messages to clients. The user friendliness and expedient delivery enhance my job efficiency through smoother communication. **Official Response from Aida Keene:** > We're delighted to hear that Salesmsg has made sending text messages to clients easier and more efficient for you. We aim to provide a seamless communication experience, and we're pleased to hear that it's benefiting your job. ### 22. A practical tool to maintain active and smooth communication with candidates. **Rating:** 4.5/5.0 stars **Reviewed by:** Lorena P. | Talent Acquisition Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Salesmsg?** how easy it makes it to have quick and effective conversations with candidates. The interface is very intuitive, allows for two-way SMS messaging. It helps me follow up in a much more personalized and timely way than email. **What do you dislike about Salesmsg?** The platform can sometimes lag or glitch, especially when handling a large volume of messages. **What problems is Salesmsg solving and how is that benefiting you?** Maintaining fast, personal, and scalable communication with candidates. As a recruiter, it allows me to text directly from my desktop, keep conversations organized, and ensure timely follow-ups. **Official Response from Aida Keene:** > Hi Lorena! We're glad to hear that Salesmsg has been helpful in maintaining quick and effective communication with candidates. Thanks for taking the time to provide your feedback about the intuitive interface, and the benefits of two-way SMS messaging. ### 23. Streamlined Mass Messaging, Needs Call Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Dana K. | People & Payroll Manager **Reviewed Date:** October 14, 2025 **What do you like best about Salesmsg?** I appreciate the convenience of having everything on one platform for mass messaging and calling, eliminating the need to switch between different platforms. The mass messaging feature stands out, being much easier to use than previous tools. I like how Salesmsg continues to support our needs, making operations smoother. **What do you dislike about Salesmsg?** In terms of calling, sometimes the performance could be better. It seems dependent on Wi-Fi connectivity, which can be unreliable. A feature to leverage cellular networks for calls would be a beneficial improvement. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg for convenient mass messaging and calling on one platform, streamlining communication with field staff and HR tasks without switching between different services. **Official Response from Aida Keene:** > We're so glad to hear that you appreciate the convenience and ease of use of our mass messaging feature! We understand the importance of reliable calling performance and are continuously working to improve this aspect of our platform. ### 24. Streamlined Communication That Boosts Our Outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Salesmsg?** Salesmsg has completely transformed how we handle text communication with leads and customers. The platform is incredibly easy to use, integrates seamlessly with our CRM, and allows our team to have two-way SMS conversations at scale. The ability to assign inboxes, schedule messages, and track conversations in real-time is a game changer for sales and support. **What do you dislike about Salesmsg?** While the platform works great overall, we did experience occasional syncing issues with our CRM integration early on. These were minor and quickly resolved by their responsive support team. It would also be helpful to have more robust analytics and reporting tools to better understand message engagement trends over time. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg is helping us solve the challenge of low engagement through traditional email marketing. With SMS, we're seeing significantly higher open and response rates, which has improved our overall marketing ROI. The platform makes it easy to create, schedule, and personalize campaigns at scale, allowing us to stay top-of-mind with prospects and re-engage dormant leads effectively. It also helps us reduce manual outreach time, thanks to its automation features. **Official Response from Aida Keene:** > Thank you for sharing your experience with Salesmsg. We're sorry to hear about the occasional syncing issues, but we're glad our support team was able to quickly resolve them for you. We'll definitely take your feedback about analytics and reporting tools into consideration for future improvements. ### 25. Easy use of multi platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie P. | Live support, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Salesmsg?** It allows you to call and text multiple clients on different platforms. It also allows you to keep a logs of all incoming outgoing communications **What do you dislike about Salesmsg?** You do have to remember to putting your Settings away. If not, it will call you when youโ€™re making outgoing text. **What problems is Salesmsg solving and how is that benefiting you?** It allows multiple users to assist multiple clients and have a visual track of conversations. This allows anyone to pick up where the last person left off and provide excellent service. **Official Response from Aida Keene:** > ๐ŸŒŸ Thank you for the 5-stars! We're glad to hear that you find Salesmsg easy to use, and appreciate its multi-platform capabilities and communication tracking features. ### 26. The perfect CRM for a high-speed business environment **Rating:** 5.0/5.0 stars **Reviewed by:** Zoraiz K. | Sales Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Salesmsg?** Salesmsg is great because it allows me to switch between texts and emails seamlessly while I'm working allowing me to reach all my customers without ruining the workflow. Salesmsg lets me contact multiple clients at the same time right from my workstation. I like the fact though that it connects to all the other software we use especially Hubspot which makes contacting leads easy. **What do you dislike about Salesmsg?** I have yet to run into any major issues. **What problems is Salesmsg solving and how is that benefiting you?** Ease of use, simple macros, allows me to reach more clients than if I were to use traditional methods **Official Response from Aida Keene:** > We're happy to hear that Salesmsg is meeting your needs and helping you reach more clients efficiently. Thank you for sharing your positive experience with us! ### 27. Good features - better integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Salesmsg?** Started using multiple inbox management, with the hubspot integration **What do you dislike about Salesmsg?** AI summaries of recent chats for auditing purposes **What problems is Salesmsg solving and how is that benefiting you?** automated reach out and consolidated platform **Official Response from Aida Keene:** > Thanks so much for providing your feedback! We're so happy to hear how easy Salesmsg has been to use, as well integrating with HubSpot! If there's anything you ever need, please feel free to reach out to our live chat support team. And if you have any feature requests, let us know! ### 28. Sales message the best wok tool **Rating:** 5.0/5.0 stars **Reviewed by:** Erika R. | Costumer support, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Salesmsg?** Sales Message is very helpful and convenient to use. Most patients donโ€™t want to answer calls because they are busy or tired, and this tool makes communication much easier. It really helps me a lot since I can still get all the information I need without disturbing the patients too much. **What do you dislike about Salesmsg?** That I can't answer the patient call. I hope I can have that option too. **What problems is Salesmsg solving and how is that benefiting you?** I can contact the patients that don't answering phone calls. **Official Response from Aida Keene:** > It's great to hear that Salesmsg has made it easier for you to communicate with your patients. We understand the importance of being able to answer patient calls, and we'd like to help troubleshoot this issue with you. Please reach out to our support team via live chat, or by emailing us at support@salesmessage.com, and our team will be happy to help! ### 29. Fast and easy for customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Technical Support, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Salesmsg?** Fast and easy for customers to just send a text and reach our technical support immediately. Nice for sending quick messages or updates that don't require a phone call. Used daily. **What do you dislike about Salesmsg?** The only thing I wish Salesmsg had was a dark mode. **What problems is Salesmsg solving and how is that benefiting you?** Allows customers to contact our technical support and get support if they are unable to call us. **Official Response from Aida Keene:** > Thank you for the positive feedback! We're happy to hear that Salesmsg is helping you provide quick support to your customers. We'll take note of your request for a dark mode and consider it for future updates. ### 30. Effortless Customer Messaging, But Hubspot Integration Needs Work **Rating:** 4.0/5.0 stars **Reviewed by:** Max B. | Sales advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2025 **What do you like best about Salesmsg?** it's quick and easy - makes communicating with customers like a dream **What do you dislike about Salesmsg?** Hubspot intergration is broken - have to enter in their info before sending a message **What problems is Salesmsg solving and how is that benefiting you?** helps me reach out to my customers **Official Response from Aida Keene:** > Thanks so much for sharing your feedback! Weโ€™re happy to hear that Salesmsg makes communicating with your customers easy. Weโ€™d love to take a closer look at the HubSpot integration issue you mentioned โ€” please reach out to our support team via Live Chat, or by emailing: support@salesmessage.com, and weโ€™ll be glad to help get this resolved for you. ### 31. Easy to use, no training required **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Salesmsg?** great plugins and api's to other crm's. happy I signed up **What do you dislike about Salesmsg?** after i have read a message it stay in read status for a bit not removing the unread notification number from your inbox **What problems is Salesmsg solving and how is that benefiting you?** helps automate the client outreach so i dont have to do it myself. saves a bunch of time. **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg! We understand the importance of efficient client outreach, and are pleased to hear that our platform is saving you time. ### 32. Dramatically Improved Response Rates with Salesmsg **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Salesmsg?** Salesmsg offers a straightforward and efficient way to connect with prospects. Iโ€™ve found that leaving voicemails for clients is ineffective, but with Salesmsg, my response rate has increased by 80%. It has now become an essential part of my daily routine whenever I reach out to potential clients. **What do you dislike about Salesmsg?** I have not encountered a "downside" while using Salesmsg **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg to contact prospects, either to check if they need additional information or to inform them that I have sent details via email. The replies I receive through Salesmsg help me pre-qualify these prospects and focus on the specific product types they are interested in. **Official Response from Aida Keene:** > Thanks so much for sharing this, and weโ€™re thrilled to hear Salesmsg has helped boost your response rates so significantly! Itโ€™s great to know itโ€™s become such a key part of your outreach routine. We appreciate you taking the time to share your experience. ### 33. Efficent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Salesmsg?** It's easy to manage several contacts from one spot. Always reliable for quality. **What do you dislike about Salesmsg?** There isn't anything I don't like about it. **What problems is Salesmsg solving and how is that benefiting you?** Helps me by allowing me to do all functions easily. **Official Response from Aida Keene:** > We're glad to hear that you find Salesmsg easy to use and reliable for managing multiple contacts. Thank you for your positive feedback! ### 34. Great communication source for updated digital times! **Rating:** 5.0/5.0 stars **Reviewed by:** JULIE E. | Strategic Brand Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Salesmsg?** I love the ease of use of this app for my business texting to clients and vendors. It is an easy way to separate business messaging from personal cell phone texting, and it keeps a very clean log of messages on my computer for future reference. I have had much more success in keeping in front of my customers the way they want to communicate-which is texting. Thanks Salesmsg! **What do you dislike about Salesmsg?** The only thing missing is a way to send the same text to multiple clients at one time, without creating a "group text". All other points are great! **What problems is Salesmsg solving and how is that benefiting you?** Getting in front of customers and vendor reps quickly and efficiently. **Official Response from Aida Keene:** > We're delighted to hear that Salesmsg has helped you communicate with your customers and vendor reps quickly and efficiently. You'll be happy to hear that you can send the same text to multiple clients at one time using our Broadcast feature, and you may also be interested in our new Campaign feature - both are linked below. Thank you for sharing your experience and for choosing Salesmsg for your business texting needs! https://help.salesmessage.com/en/articles/3280149-broadcasts-2-0 https://help.salesmessage.com/en/articles/10430570-salesmsg-campaigns ### 35. Ultimate SMS Marketing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Minh T. | Customer Engagement Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Salesmsg?** For Me, is in the presentation, all names and numbers are on screen, the first time I used all the tools was instinctive, and my favorite was the saved answers that can add all types of info like names addresses, and links also really like the short URL tool use it all the time. Have to use it every day sometimes, I forget my phone and answer all day through Salesmsg **What do you dislike about Salesmsg?** There are no real downsizes, only things that I would improve, the IA system needs real changes, and can't really answer the simplest questions. Also sometimes feels heavy on my computer and jumps to the inbox when typing a message. **What problems is Salesmsg solving and how is that benefiting you?** There is no other way to keep my clients organized than Salesmsg, it solves my day and makes it 90 percent faster, to have it all on my screen lets me work through other devices too so I can carry around the work wherever am I. when I want I can go back to anyone and anytime plus the connection with Hubspot lets me go back to any info I might forget from any client **Official Response from Aida Keene:** > Thank you for sharing what you like best about Salesmsg and how it benefits you! We understand your concerns about the AI system, and are happy to report that we've made several updates surrounding our AI features. Here's more on our AI & Automation features: https://help.salesmessage.com/en/collections/13901268-ai-automation ### 36. Streamlined Texting with Reliable Compliance Features **Rating:** 5.0/5.0 stars **Reviewed by:** Maggie J. | Owner & Creator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesmsg?** Easy to use, format my texts and create reusable content. I also love that there is a process to ensure proper Opt-In procedures in place. **What do you dislike about Salesmsg?** My contacts are spread across 2 pages so I have to go to each page to select all when I want to broadcast from there - seems awkward. **What problems is Salesmsg solving and how is that benefiting you?** People missing meetings because they have too many emails to sort through - texts cut through that. **Official Response from Aida Keene:** > Thank you for your positive feedback! We're happy to hear that you find Salesmsg easy to use and effective for ensuring proper opt-in procedures. We understand the challenge of managing contacts across multiple pages, and we encourage you to try out our Tags and Segments features to help you easily broadcast to a group of people. Learn more on those features here: https://help.salesmessage.com/en/articles/4199152-adding-tags-to-contacts; https://help.salesmessage.com/en/articles/6332349-filters-segments. ### 37. Essential for Customer Connection, Almost Perfect **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesmsg?** I find Salesmsg incredibly accessible because I can open it on any web browser, making it convenient for viewing messages wherever I am. Customers appreciate the ease of texting in for support, avoiding long waits or hold times. Also, the integration with AutoTask, where customer names auto-populate, is quite helpful. Ensuring a strong connection with customers through Salesmsg is crucial for us. **What do you dislike about Salesmsg?** I find the lack of a dark mode disappointing. It would be a preferred feature for a more comfortable user experience during extended use. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg makes it easier for customers to report issues via text, avoiding wait times in queues, enhancing communication and tech support efficiency. **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg! We appreciate your feedback about the lack of a dark mode and can confirm it's a popular Feature Request. Feel free to upvote the dark mode request using the link below, so that you can receive updates on when it's implemented. https://salesmsg.canny.io/feature-requests/p/dark-mode ### 38. Excellent work tool, practical and straightforward **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Salesmsg?** What I like the most is that itโ€™s super user-friendly and common-sense friendly. It makes communication with my candidates easier, and I have the conversation history available whenever I need it. I also like that it sends the most recent updates to my email, in case I missed a message directly on the platform because I was too busy juggling multiple things at once. **What do you dislike about Salesmsg?** I wish there was a keyword search feature to find chats and conversations more quickly, but itโ€™s not something that keeps me up at night or feels critical. **What problems is Salesmsg solving and how is that benefiting you?** "It gives me an additional channel to stay in touch with my candidates, I use it every day." **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg. We're pleased to hear that it has helped you stay in touch with your candidates more effectively. We'll definitely consider your suggestion for a keyword search feature to improve the user experience. ### 39. Integration is Wonderful **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie S. | Sales Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Salesmsg?** The ability to integrate and communicate through HubSpot makes it easier to communicate to your clients. **What do you dislike about Salesmsg?** It takes a little bit for the responses from clients to load. Less than 3 min. But often I am on the phone with a client and we send text messages back and forth. **What problems is Salesmsg solving and how is that benefiting you?** It gives you the ability to communicate in real time with clients in any State. Faster than Email. **Official Response from Aida Keene:** > We're happy to hear that our integration with HubSpot has been helpful for your client communication! We appreciate the feedback about response times and will work on improving this for a better experience. ### 40. SalesMsg is the BEST! **Rating:** 5.0/5.0 stars **Reviewed by:** Brian S. | SalesPro, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Salesmsg?** SalesMsg is so easy to use. It's a whole lot better than sending text messages from my phone. I would much rather type my texts or copy and paste. It's easier using my keyboard versus my phone. **What do you dislike about Salesmsg?** I don't dislike anything about SalesMsg. It's a great tool! **What problems is Salesmsg solving and how is that benefiting you?** I don't have to use my phone as much. **Official Response from Aida Keene:** > Hey Brian! We're so glad to hear that you find SalesMsg easy to use. Thank you for the positive feedback! ### 41. Great Useful App **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron J. | Medicare Broker, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Salesmsg?** It's connection with hubspot. That inegration is amazing and very useful **What do you dislike about Salesmsg?** Load quicker. It can be slow and the organization of texts and be done better **What problems is Salesmsg solving and how is that benefiting you?** COnnecting with clients easier **Official Response from Aida Keene:** > Thank you for your feedback! We're glad to hear that you find Salesmsg easy to use and that it integrates well with HubSpot. We apologize for any inconvenience caused by the slow loading and sign-in issues - our team is constantly working to improve the app's performance and user experience. ### 42. Easy and stream lined **Rating:** 5.0/5.0 stars **Reviewed by:** Logan D. | Sales Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Salesmsg?** My company came from a old texting platform that was hard and difficult to use. This product is easy and straight forward. I never have to wonder if I can do something or if something has sent. **What do you dislike about Salesmsg?** The tutorial never seems to go away. More of a small annoyance then anything. **What problems is Salesmsg solving and how is that benefiting you?** Communicating with clients **Official Response from Aida Keene:** > Thanks so much for the positive feedback! We're glad to hear that Salesmsg has made texting easier for you and your company. We understand that the tutorial pop-up can be a bit persistent, and we'll take your feedback into consideration for future improvements. Thank you for sharing how Salesmsg has benefited your communication with clients! ### 43. Great HubSpot Integration, but Needs Better Spam Call Blocking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesmsg?** HubSpot integration and just how the company is constantly improving **What do you dislike about Salesmsg?** I wish there was a way to block spam calls **What problems is Salesmsg solving and how is that benefiting you?** Being able to send out messages to specific groups or reminders for events! We used to have to send them out individually but with the HubSpot integration, it's super quick & easy! **Official Response from Aida Keene:** > We're glad to hear you're enjoying the HubSpot integration and our commitment to improvement. We understand the need for better spam call blocking and are continuously working to enhance our features. In the meantime, you can block any unwanted callers so that you no longer receive their calls. Learn more about that here: https://help.salesmessage.com/en/articles/3193273-manage-your-contacts#h_40d370efd9 ### 44. Salesmsg Review **Rating:** 5.0/5.0 stars **Reviewed by:** RAlph s. | Techsupport, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Salesmsg?** I like how easy it is to use and how quickly I can reach customers through text without overcomplicating the process. **What do you dislike about Salesmsg?** Sometimes the notifications are delayed, and it can be a bit hard to keep track of multiple conversations at once. **What problems is Salesmsg solving and how is that benefiting you?** It makes it easy to quickly reach customers by text, which saves time on phone calls and helps get faster responses. **Official Response from Aida Keene:** > We appreciate your positive feedback about Salesmsg's ease of use! We're so happy to hear that you find it effective for reaching customers quickly. We understand the importance of timely notifications and efficient conversation management - and we will strive to address these issues for a better user exp ### 45. I've been using Sales Message for 3 years, always works great. It's simple and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren R. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Salesmsg?** I like the ability to have custom premade texts, the speed of it, and the simplicity of the application. The pricing is also very affordable. **What do you dislike about Salesmsg?** Nothing. I enjoy it and have nothing negative to say. **What problems is Salesmsg solving and how is that benefiting you?** Getting clients to respond. With technology now, everyone texts. **Official Response from Aida Keene:** > We're thrilled to hear that you've had a great experience with Salesmsg for the past 3 years! We appreciate your feedback on the custom premade texts, speed, simplicity, and affordability. It's great to hear that Salesmsg is helping you with client communication through texting. Thank you for your support! ### 46. We're closing more deals and it's all thanks to Salesmsg **Rating:** 4.5/5.0 stars **Reviewed by:** Lee B. | Customer Support Specialist, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Salesmsg?** I strongly enjoy how this system connects with our regular tools. The system helps us handle customer contacts more effectively. Our team saves three hours weekly because the reporting tool shows our team performance clearly. Our team can handle typical questions automatically because setting up these responses takes no effort at all. The analytics dashboard enables us to base decisions on data while the feature saves us three hours weekly. Our team saw more customer contacts during lunchtime so we changed our staff schedule to match. It really gets the job done! **What do you dislike about Salesmsg?** The notification flood makes it impossible to identify urgent messages when alert overload hits me. The system fails to sync data at certain times which creates annoying delays. Our customers send us messages which appear late on our device creating uncomfortable pauses. **What problems is Salesmsg solving and how is that benefiting you?** Our team faced endless email threads and missed messages until Salesmsg arrived. It was a mess! Our entire customer communication now runs through one system which lets us answer clients quickly. Our ability to serve customers faster and better has increased because of Salesmsg. Our main problem was following customer interactions between different apps. Our customer interactions live in Salesmsg now which makes it simple to manage and solve customer problems. You gain an assistant who works without rest. **Official Response from Aida Keene:** > We're glad to hear that Salesmsg has had such a positive impact on your team's efficiency and customer communication. It's great to know that the system has helped you save time and streamline your customer interactions. We appreciate your feedback about the notification flood and data syncing issues, and we'll work on improving these aspects for a better user experience. Thank you for sharing your experience with us! ### 47. Owner **Rating:** 4.0/5.0 stars **Reviewed by:** Tim H. | Author, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Salesmsg?** Allows me to mass message potential leads and organize them with automation. **What do you dislike about Salesmsg?** Sometimes issues with iOS app loading and notifications. **What problems is Salesmsg solving and how is that benefiting you?** Helps me minimize no-show rates for appointments with reminders. **Official Response from Aida Keene:** > We're glad to hear that Salesmsg is helping you organize potential leads and minimize no-show rates for appointments with reminders. We appreciate your feedback about the iOS app loading and notifications, and we're constantly working to improve the user experience on all platforms. ### 48. Awesome app **Rating:** 5.0/5.0 stars **Reviewed by:** Clark P. | SDR, Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Salesmsg?** The gift card after this review and how awesome the app **What do you dislike about Salesmsg?** If i do not get the gift card that will be sad **What problems is Salesmsg solving and how is that benefiting you?** Connecting to other people help solve the problem ### 49. Quick and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Sacha R. | Senior Settlement Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Salesmsg?** This has been so easy to use and made communication easier for our busy clients. **What do you dislike about Salesmsg?** I have no complaints so far. This has been very helpful. **What problems is Salesmsg solving and how is that benefiting you?** It offers the client convenience for communication **Official Response from Aida Keene:** > ๐ŸŒŸ Thank you for the 5 stars! We're thrilled to hear that Salesmsg has made communication easier for your busy clients! Thank you for sharing your positive experience. ### 50. Excellent Tool with Smooth HubSpot Integration and Supportive Team **Rating:** 5.0/5.0 stars **Reviewed by:** Johnny S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2025 **What do you like best about Salesmsg?** Great tool, nice integration w hubspot and great team **What do you dislike about Salesmsg?** No major issues with the product when I was using it **What problems is Salesmsg solving and how is that benefiting you?** SMS automations for nurture campaigns **Official Response from Aida Keene:** > Thanks so much! We're glad Salesmsg and HubSpot are working smoothly for your campaigns! ## Salesmsg Discussions - [Does Salesmsg have a mobile app?](https://www.g2.com/discussions/does-salesmsg-have-a-mobile-app) - 5 comments, 1 upvote - [Does Salesmsg integrate with HubSpot?](https://www.g2.com/discussions/does-salesmsg-integrate-with-hubspot) - 3 comments, 1 upvote - [View Salesmsg pricing details and edition comparison](https://www.g2.com/products/salesmsg/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-06-25+10%3A43%3A34+-0500&secure%5Bsession_id%5D=7044ad20-de5e-4268-bc54-2defebd42624&secure%5Btoken%5D=bf92bd9c46d00956305a7adc05462f369e19a54a9281f9ecf3a58e910cc074ab&format=llm_user) ## Salesmsg Integrations - [8x8](https://www.g2.com/products/8x8-2025-10-08/reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [ActiveCampaign DMARC Digests](https://www.g2.com/products/activecampaign-dmarc-digests/reviews) - [ActiveCampaign Postmark](https://www.g2.com/products/activecampaign-postmark/reviews) - [ActiveCampaign SSIS Components by Devart](https://www.g2.com/products/activecampaign-ssis-components-by-devart/reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Keap](https://www.g2.com/products/thryv-keap/reviews) - [Levr.ai](https://www.g2.com/products/levr-ai/reviews) - [Make](https://www.g2.com/products/outfit-make/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Make](https://www.g2.com/products/make/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Pipedrive CRM for Sales for G Suite](https://www.g2.com/products/pipedrive-crm-for-sales-for-g-suite/reviews) - [Pipedrive Dealbot](https://www.g2.com/products/pipedrive-dealbot/reviews) - [Pipedrive SSIS Components by Devart](https://www.g2.com/products/pipedrive-ssis-components-by-devart/reviews) - [Revenue Hub](https://www.g2.com/products/revenue-hub/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Community Builder](https://www.g2.com/products/slack-community-builder/reviews) - [Slack Connector for Confluence Cloud](https://www.g2.com/products/slack-connector-for-confluence-cloud/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Slack Connector for Jira Cloud](https://www.g2.com/products/slack-connector-for-jira-cloud/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zapier for G Suite](https://www.g2.com/products/zapier-for-g-suite/reviews) ## Salesmsg Features **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Messenger** - Sequencing - AI - Live Chat - Customization Interface **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Channels** - Multi-Channel Coverage - Open Listening - Physical Media **Productivity Tools** - Notes - Internal Discussion - Assignments and Tasks - Workflows - Templates - Integrations - Tagging System **Channels** - Voice - Social - Web Chat - Mobile SMS - Email **Conversational Platform** - Personalization - Omnichannel - Contextual Engagement - Proactive Engagement **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Data** - Reliability - Data Security **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Google Workspace Communication Tools** - Cross-system Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Analysis** - Application Attribution - Campaign Analysis - Custom Dashboards **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Design** - Communications Strategy Development - Personalization - Inbound Identification - Regulatory Compliance **Analytics** - Trends - Performance Tracking - Email Tracking **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Support Automation** - Intelligent Routing - Seamless Escalation - Transcripts - Self-Serve Support **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Workforce Management** - Call Monitoring - Performance Evaluation **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Context Management - Customizability **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentification **Campaigns** - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation ** Internal Use** - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Contacts** - Personalization - Information Locater - Record Prospect Data **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Customers** - Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion **Performance Analysis** - Coaching - Peformance Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Administrative** - Call Recording - Reporting & Dashboards **Learning** - User Interaction Learning - Error Learning **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Shared Inbox** - Autonomous Task Execution - Decision Making **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **Engagement** - Coupons and Promotions **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Sales Analysis** - ROI Forecasting - Sales Forecasting **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Content Generation** - Creativity - Content Accuracy **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI - RCS Business Messaging** - AI **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls ## Top Salesmsg Alternatives - [Textline](https://www.g2.com/products/textline/reviews) - 4.7/5.0 (379 reviews) - [Heymarket](https://www.g2.com/products/heymarket/reviews) - 4.6/5.0 (432 reviews) - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,025 reviews)