296 Salesmsg Reviews
Overall Review Sentiment for Salesmsg
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The application is very efficient at reaching customer base via text and email. Most customers prefer simple and streamlined methods of contact with an actual person, should they have any questions instead of a bot with generic responses. Very personable. Review collected by and hosted on G2.com.
If you are on a time frame with product launches, make sure that you register the business profile and have text compliancy done as soon as possible prior to sneding out campaigns or using the application as the turn over time frame is not ideal at all. There are multiple steps involved in the proccess.
In order to send MMS messages you must have photo sizes modified to send.
The Salesmsg Application for phones is ok, does need a bit of tweaking with the interface to be able to access the website directly so you don't have to toggle between the desktop and app to use certain features.
Customer Support is unavailiable during the weekends unfortunately and there are alot of articles to read to understand the features you can use.
Intergration is simple enough but you will have to read through multiple articles over time to get answers that you need to operate the application. Review collected by and hosted on G2.com.
What I like about Salesmsg is that it's fairly easy to integrate with HubSpot and send out automated messages within workflows. I think for the most part if you are just looking for a simple SMS tool to send messages to leads or an audience this is a great tool. Review collected by and hosted on G2.com.
However, I think Salesmsg could be a little better at adding more optionality with it's integration into HubSpot. Allowing you to see full on campaigns, providing certain options for If/Then workflows and more. Also, I think the UX is a little too simplified. Sometimes its hard to track messages and I don't see conversations in the order of last messaged which can make it difficult to find conversations when you have 1000's of them. Review collected by and hosted on G2.com.
The thing I like best about Salesmsg is the function within the texting service Review collected by and hosted on G2.com.
Least favorite thing about Salesmsg is the UI, I think it could be a lot better Review collected by and hosted on G2.com.
Using Salesmsg is easy to use and understand. The team is great at following up with answers to questions relatively quickly and they are always rolling out new features to better the experience and usability. Review collected by and hosted on G2.com.
I wouldn't say this is a downside, but rather user error problems. There can be confusion when connecting to a CRM, but it seems in recent updates a lot of the pain points were fixed. Review collected by and hosted on G2.com.
I love their use of text templates and integration to Hubspot CRM. It makes my workflows efficent and easy to navigate. I use it daily and I could not imagine my job without it! Review collected by and hosted on G2.com.
Occassional system bugs and glitches - however the Salesmg team is always fast to reply and have their Dev team work on it! Review collected by and hosted on G2.com.
Salesmsg is easy to use and allows me to reach out to customers quickly, cutting down the time that it takes to contact them manually. Review collected by and hosted on G2.com.
there is nothing to dislike about Salesmsg Review collected by and hosted on G2.com.
The fact that our whole team can see everyone's messages to clients. This helps us narrow down specific issues that another team member was assisting with, even if that team member isn't in the office that day. Review collected by and hosted on G2.com.
On very few occasions, clients have informed me that the messages sent, sent many seperate times over the course or a minute: even though it appears to only have sent once from my end. Review collected by and hosted on G2.com.
