# Salesmsg Reviews **Vendor:** Salesmsg **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 379 ## About Salesmsg Salesmsg is the ultimate tool for communicating with your customers, clients, and team in real-time. Whether it’s sending texts or making calls, it’s all about staying connected, fast, and professional without the hassle. Here’s the deal Salesmsg lets you handle conversations through text and calls seamlessly. Need to remind a customer about their appointment? Done. Want to send a quick follow-up after a meeting? Easy. Running a marketing campaign? It’s perfect for that too. Who’s this for? Anyone from small businesses to big teams who value their time and want to stay on top of customer engagement. Think hair salons, real estate agents, coaches, or even a customer support team that wants to feel human, not robotic. Why it works: • Automation that feels personal: Schedule texts or send bulk messages, but make it look like you typed them yourself. • Smart call handling: Forward calls to the right person so nothing slips through the cracks. • Know what’s working: Built-in analytics let you track and tweak your communication game. The result? You’re faster, more organized, and always reachable. Customers feel valued, your team saves time, and you can scale your communication as you grow without losing the personal touch. At its core, Salesmsg is about making communication simple, effective, and human—because that’s how you build real relationships in business. ## Salesmsg Pros & Cons **What users like:** - Users find Salesmsg to be **easy to use** , making communication seamless and intuitive for all involved. (141 reviews) - Users highlight the **easy communication** of Salesmsg, enhancing patient interaction without disruption and streamlining information access. (74 reviews) - Users value the **easy integration** with HubSpot, enhancing communication efficiency and workflow automation for SMS follow-ups. (66 reviews) - Users love the **seamless integration with HubSpot** , allowing efficient mass messaging and lead organization with automation. (61 reviews) - Users appreciate the **responsive and knowledgeable customer support** of Salesmsg, enhancing their experience and efficiency. (55 reviews) - Easy Setup (50 reviews) - Helpful (49 reviews) - CRM Integration (48 reviews) - Communication (44 reviews) - Features (44 reviews) **What users dislike:** - Users desire **missing features** like dark mode and large image uploads to enhance their Salesmsg experience. (25 reviews) - Users face **messaging issues** , including delivery problems and limitations on SMS sending, affecting overall usability. (22 reviews) - Users face **sending issues** with Salesmsg, including blank panels and difficulties tracking message success and responses. (17 reviews) - Users experience **SMS issues** , particularly with delivery delays and unexpected calls during outgoing texts. (17 reviews) - Users note the **slow loading** of the mobile app hinders usability, often preferring the desktop version instead. (16 reviews) - Slow Performance (15 reviews) - Delays (13 reviews) - Integration Issues (13 reviews) - Software Glitches (13 reviews) - Call Issues (12 reviews) ## Salesmsg Reviews ### 1. Easy-to-Navigate Platform with Regular Updates and Standout Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Salesmsg?** Salesmsg is easy to navigate and continues to improve with regular updates that keep up with current technology. The platform helps streamline communication with customers, making it easier to stay connected. One of the biggest strengths is their customer support. CJ has been very responsive and consistently follows up with me, even when I’m busy managing other responsibilities. That level of attention and support makes a big difference. **What do you dislike about Salesmsg?** I am currently working through setting up automation for contacts, and there have been a few technical challenges along the way. It has taken some time to fully implement the process, especially when integrating and testing automation. However, the support team is actively assisting, which helps move things forward. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helps me manage customer communication more efficiently, especially for SMS marketing and outreach. Instead of handling contacts manually, I am working toward automating the process so new contacts can flow directly into the system. This will save time, improve consistency, and help grow my business by keeping customers engaged and informed. **Official Response from Aida Keene:** > Thank you so much for your thoughtful review! We’re glad to hear Salesmsg has been easy to navigate and helpful in streamlining your communication. CJ will especially appreciate the shoutout 😊 We also appreciate your patience while setting up automation - those workflows can take a bit to fine-tune, but we’re here to support you every step of the way. Excited for you to see the full impact once everything is up and running! ### 2. User-Friendly, Boosts Communication Efforts **Rating:** 5.0/5.0 stars **Reviewed by:** Virginia M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Salesmsg?** I like that with Salesmsg my messages are collected for me apart from my team, keeping all my stuff organized in my own area. It's easy to use, and its scheduling feature is a breeze. The ability to leave myself a note on my messages as reminders is handy since, like most people, I tend to forget things. Salesmsg is super user-friendly, and even someone like me who's not very tech-savvy can figure out how to use it, which I find beneficial for anyone in the sales industry looking to connect with their contacts easily. **What do you dislike about Salesmsg?** One thing that could be improved is the analytics. I am able to pull my text message report, but it took me a long time to figure out how to do it. Some 'how-tos' on how to fully utilize the analytics portion of Salesmsg would be super useful for someone who really is motivated by the numbers. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helps me schedule meetings across time zones and review messages easily. It collects my messages separately from the team, has an easy scheduling feature, and lets me leave notes on messages to remind myself of things. **Official Response from Aida Keene:** > Thanks so much for your thoughtful feedback! We’re glad to hear Salesmsg is helping you stay organized, schedule with ease, and keep track of important notes. That said, we hear you on analytics - making reports easier to find and use is important, and we’re always working to improve that experience. In the meantime, our team is happy to help if you ever need guidance! ### 3. Salesmsg Makes Mass Texting and Campaigns Simple—with a Super Helpful Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Salesmsg?** The most helpful aspect of Salesmsg is their team, who are always readily available to make sure you’re getting the most out of the features. The upsides include having all your contacts in one place, mass texting, and campaigns that make it easy to continually connect with people. I just started using it 4 months ago and it was so simple to learn the features as well as implement them into daily communication. This is a tool I use daily and it makes my job so much easier. **What do you dislike about Salesmsg?** The least helpful thing is not being able to contact someone who has opted out of a campaign. Some of the people I connect with just didn't want to be on an automatic text plan but still wanted info from me and I couldn't contact them. **What problems is Salesmsg solving and how is that benefiting you?** Salemsg is solving a productivity problem. I could not possibly text everyone I need to text in the amount of time I have. It makes a big task manageable. With Salemsg I'm able to contact all the people I need within seconds. This saves me time for more essential tasks within my job. At the end of the day, I am more productive because I am able to focus on the bigger tasks. **Official Response from Aida Keene:** > Thanks so much for the kind words! We’re glad Salesmsg is making your outreach easier and that our team has been helpful along the way. We also understand your feedback on opted-out contacts. While that’s required for compliance, we appreciate you sharing and will keep it in mind as we improve. ### 4. SalesMsg is a game changer when it comes to SMS communications **Rating:** 4.5/5.0 stars **Reviewed by:** Roman W. | Head of Customer Experience, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Salesmsg?** The active and focused integration with HubSpot. Always exciting to see them post about their newest updates. **What do you dislike about Salesmsg?** We use installation contractors and having a "group" login is really tedious. Wish there was a better way to add users to an inbox for these purposes. Sometimes the specific individual contractors change but the company retains the inbox and login. **What problems is Salesmsg solving and how is that benefiting you?** Customer communications and reminders. The interface helps me see what issues are being responded to or not by my team across inboxes. It's integration with HubSpot helps to track all the communications cleanly. **Official Response from Aida Keene:** > Thanks so much for the review! We’re glad to hear the HubSpot integration and ongoing updates have been a great fit for your team. We also appreciate the feedback around contractor logins. It sounds like our “Keep Seat” option may help with your workflow - it lets you remove a member while keeping the paid seat available, so you can quickly swap in new contractors without extra charges or rebuilding access each time. Learn more about that here: https://help.salesmessage.com/en/articles/3596464-how-to-add-and-remove-members Thanks again for being part of Salesmsg! ### 5. Love this texting platform! **Rating:** 5.0/5.0 stars **Reviewed by:** ALLIE T. | Talent Acquisition Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Salesmsg?** I love how user-friendly Salesmsg is! It definitely makes the process of reaching out to leads post-phone call a lot easier. My favorite feature is the canned messages if you use the same message a lot! **What do you dislike about Salesmsg?** There is nothing really noteworthy about what I dislike. Maybe being able close messages automatically after sending instead of manually having to close them out. **What problems is Salesmsg solving and how is that benefiting you?** Being able to easily text customers and have saved messages ready to go to be sent out! **Official Response from Aida Keene:** > 🌟 Thank you for your positive feedback! We're glad you appreciate the user-friendly nature of Salesmsg, and find the 'Saved Messages' feature helpful for reaching out to leads. ### 6. After a bit of set up time, it's fantasti **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie B. | Marketing Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Salesmsg?** It's so easy to use and I can have it in Slack, HubSpot, and on the app. I know I'll never miss a message. I really like the HubSpot integration. It works smoothly which is not the case for all apps that integrate with HubSpot. I've been super impressed by this integration and the ease of use. **What do you dislike about Salesmsg?** The only downside isn't really their fault but has to do with SMS in general but the set up and approval process took a long time. It wasn't difficult there's just time in between each step for things to be reviewed and approved. But you've gotta do it to legally do texting this way. I do wish they were a little more upfront about how long it takes to get started/how long before you can actually SEND a message. **What problems is Salesmsg solving and how is that benefiting you?** We've already been able to reduce meeting no-shows with reminders, reschedule meetings that weren't confirmed, and avoid losing those meetings, and even do some helpful follow up when emails weren't being opened. We've even sent reminders a few minutes into a meeting where someone didn't join and they were able to join after seeing the reminder text. **Official Response from Aida Keene:** > 🌟 Thank you for the 5 stars! We're thrilled that you're enjoying the ease of use and the integrations with Slack, HubSpot, and the app. Our goal is to make sure you never miss a message, and we're glad to hear that's been your experience. ### 7. Simple to use and easy to configure **Rating:** 5.0/5.0 stars **Reviewed by:** Charles S. | Facebook Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Salesmsg?** It is easy to use; it works well with HubSpot. No challenges when doing a heavy workload. Lots of options. Easy to set up and connect to your CRM. We use it daily. Great report features. **What do you dislike about Salesmsg?** None so far, it is working great for us. **What problems is Salesmsg solving and how is that benefiting you?** For us, the option to send both mass texts and one-to-one texts is great. The reporting also connects well with HubSpot, and the customer support has been excellent. **Official Response from Aida Keene:** > Thank you for your feedback! We're pleased to hear that Salesmsg has been working well for you and that you find it easy to set up and use. ### 8. Efficient CRM Integration and Messaging Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Adria K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Salesmsg?** I like how easy it is to contact all customers in our CRM system via one platform using Salesmsg. The alerts are distinct for received messages, which is great because it's not obnoxious while staying open all day on my laptop. Salesmsg allows for all-day contact without being intrusive, keeping it in the background while I do other work. The initial setup was also very easy and fast. **What do you dislike about Salesmsg?** It would be nice to have more channel options for different groups, like categories of Important vs not as high priority. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg for updating appointments, sending reminders, and answering client questions. It lets me contact all customers easily from our CRM, with distinct alerts that aren't distracting while working on my laptop. **Official Response from Aida Keene:** > Thanks so much for your review! We're glad to hear Salesmsg makes it easy to stay connected with your customers and that the alerts help you keep up with messages without being distracting during the day. We also appreciate your suggestion about adding more channel options for prioritizing different groups - feedback like this helps us continue improving. Thanks again for sharing! ### 9. Streamlined Salesforce Flows with Seamless SMS Webhooks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Salesmsg?** The Salesforce integration and the ability to add Salesmsg SMS webhooks to Salesforce flows have been really helpful. It lets us keep both email and SMS together within a single Salesforce flow, which makes the process much more streamlined. **What do you dislike about Salesmsg?** We’d love to see the Salesforce integration built out further. For example, we use Salesmsg SMS webhooks in Flows, but right now I can’t use merge fields in webhook templates unless those fields are on the primary Contact object. As a result, I have to create workarounds whenever I need to pull in fields from a child object. **What problems is Salesmsg solving and how is that benefiting you?** We find the most engagement from leads when we couple emails with a text message. Salesmsg allows us to couple emails with Salesmsg webhooks in our email drip campaign flows. **Official Response from Aida Keene:** > Thank you so much for the thoughtful review! We’re thrilled to hear that combining SMS webhooks with your Salesforce flows is helping you streamline engagement and boost results. We also really appreciate the feedback on merge fields and child objects - that’s incredibly helpful insight for our team as we continue expanding the Salesforce integration. Thanks again for sharing your experience! ### 10. Flexible and Efficient Texting Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Claudia M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Salesmsg?** I like how Salesmsg is very flexible and efficient with fast response times. The feature that allows me to pre-type text messages is fantastic as it saves me a ton of time. I can send a general message to all clients on my first call, which helps me get through my calls faster. I also find Salesmsg very user-friendly, making it easy to navigate and use. **What do you dislike about Salesmsg?** Sometimes it's a bit slow and I have to refresh the page **What problems is Salesmsg solving and how is that benefiting you?** I find Salesmsg helpful for texting potential clients; most don't answer calls, so text increases responses. It's flexible, efficient, and saves time with pre-typed messages, speeding up initial client contact. **Official Response from Aida Keene:** > 🌟 Thank you for the 5-star review! We’re glad to hear Salesmsg is helping you connect with clients more efficiently and save time with features like pre-typed messages. We also appreciate your note about occasional slowness - our team is always working to improve performance, and your feedback helps us continue to make things better! ### 11. AI-Assisted Messaging with Handy Response Templates **Rating:** 4.5/5.0 stars **Reviewed by:** Samuel G. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Salesmsg?** I like being able to save responses as templates and I enjoy using the AI to help craft messages **What do you dislike about Salesmsg?** I wish there was a dark mode or a way to change the theme. **What problems is Salesmsg solving and how is that benefiting you?** It solves the need to juggle my phone and computer. This saves me time and money in the long run **Official Response from Aida Keene:** > Thank you so much for the review! Glad you’re enjoying templates and the AI, it’s a great combo for saving time. And we hear you on dark mode - you'll be happy to hear that we currently have this feature planned: https://salesmsg.canny.io/feature-requests/p/dark-mode ### 12. Salesmsg makes my workday so much easier. It’s efficient and reliable! **Rating:** 4.0/5.0 stars **Reviewed by:** Tom S. | Diamond & Jewelry Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2025 **What do you like best about Salesmsg?** Salesmsg has been a fantastic addition to our workflow. It saves a lot of time by eliminating the need to log calls and messages separately, which makes daily tasks much smoother. What I really like is how easily it integrates with major CRMs — that feature alone has streamlined our communication and tracking in a big way. The platform is simple, intuitive, and genuinely makes work hours less stressful. Highly recommended for teams that value efficiency and productivity. **What do you dislike about Salesmsg?** Occasional minor glitches when syncing with CRM, but nothing major. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helps streamline communication by combining calls and text messages in one place, so I don’t have to log them separately. This saves a lot of time during busy work hours and keeps everything organized. The CRM integrations are a huge benefit because they ensure all customer interactions are tracked automatically, reducing manual work and the risk of errors. Overall, it improves productivity, makes customer follow-ups easier, and keeps the workflow seamless. **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg! We're glad to hear that our platform has simplified your workflow and saved you time by combining calls and messages in one place. We appreciate your feedback and are committed to continuously improving our CRM integrations to minimize any occasional glitches. ### 13. Seamless Messaging with Stellar Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Greg B. | CEO & Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Salesmsg?** I like that Salesmsg works well for text messaging and phone calls from the phone. It integrates well with HubSpot and make.com, and there are constant, continuous improvements and development from the development team. The software is a single tool with more robust features, better pricing, and impressive development improvements. It makes things very easy for us, and the initial setup was very easy. All these aspects save me time and reduce the number of tasks I need to do. **What do you dislike about Salesmsg?** On occasion, it causes Bluetooth connection problems from my phone. But other than that, everything's great. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg saves me time by handling text messages, phone calls, and IVR. Its integration with HubSpot and make.com reduces tasks, making my work more efficient. **Official Response from Aida Keene:** > Thank you for the great review! We’re so glad to hear Salesmsg is saving you time and streamlining your messaging, calls, and IVR - especially with its seamless integrations with HubSpot and Make. We appreciate your support! ### 14. Streamlined Communication, Top-Rated Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Trevon C. | Live Support Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Salesmsg?** I appreciate how Salesmsg provides organized communication, making it easy to connect with partners comfortably. The setup process was straightforward, accrediting to the streamlined template and tags feature, which simplifies sending out messages without needing to manually input data. I find the organized chat box particularly useful, aiding our outreach efforts efficiently. Furthermore, Salesmsg stands out for ensuring concise communication with many people, making it a preferred tool for companies. **What do you dislike about Salesmsg?** I would definitely add a dark mode. Some of the looks of it can be very daunting on the eyes a little with the excessive light background. I just think that the dark mode would not only spice things up a bit and also kinda change things up, but it would just be a lot more easier on the eyes since we are already dealing with a lot of blue light in our lives as it is. So, yeah, dark mode would definitely be helpful. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg to simplify reaching multiple partners, ensuring smooth operations and enhancing communication efficiency. **Official Response from Aida Keene:** > Thank you for your feedback! We're happy to hear that Salesmsg has made your work easier by integrating tasks in an easy format. Regarding the lack of dark mode - we have a Feature Request board called "Canny", and an open request for this exact feature! Please feel free to add your vote to the Canny linked below: https://salesmsg.canny.io/feature-requests/p/dark-mode ### 15. Streamlined Marketing with HubSpot Sync **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle O. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Salesmsg?** I use Salesmsg for marketing, and it really saves me time. With the filters, I can send messages to different groups at once, and I love that it syncs with HubSpot so I can merge my contacts effortlessly, without having to input anything manually. **What do you dislike about Salesmsg?** I did not like that I couldn’t use my 14 days free trial because by the time it was verified etc it was over. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg saves me time with filters to send messages to different groups at once and syncing with HubSpot to merge contacts without manual input. **Official Response from Aida Keene:** > Thanks so much for your thoughtful review! We’re glad to hear Salesmsg is helping you save time and making it easy to connect with your HubSpot contacts. Just to clarify, the 14-day free trial is available right away and doesn’t require verification to explore the platform. That said, we appreciate the feedback and are always here if you’d like help getting the most out of your trial! ### 16. Empowers Remote Communication with Clients **Rating:** 5.0/5.0 stars **Reviewed by:** Dorema M. **Reviewed Date:** December 22, 2025 **What do you like best about Salesmsg?** I like that Salesmsg has a really clean outline and is very user-friendly. Everything is pretty much right where you expect to find it. Having the phone option has been the most valuable to me. Also, being able to leave voicemails without disturbing a client is a nice feature. The initial setup was pretty easy, taking only a few minutes from my side. **What do you dislike about Salesmsg?** Figuring out the notifications could be easier. I've missed a couple calls because the notifications didn't go off even though my volume was at full on my computer and I'm not sure why the notifications take off. So I have to resolve that. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg for remote communication, resolving the need for a sales office line by providing a phone number. It ensures legitimate client interactions and offers a clear communication timeline through messages and phone calls. **Official Response from Aida Keene:** > Thank you for your positive feedback! We're happy to hear that Salesmsg has been helpful for your remote communication needs. We do apologize for the inconvenience with the notifications, and would like to help. Please reach out to our team via Live Chat, or by emailing us at support@salesmessage.com, and we'll be happy to look into this for you. ### 17. Essential Communication Tool for Client Management **Rating:** 4.5/5.0 stars **Reviewed by:** Allan S. **Reviewed Date:** December 01, 2025 **What do you like best about Salesmsg?** I use Salesmsg for work, and I truly appreciate its incredible convenience, allowing me to contact my clients anywhere and anytime, regardless of whether I am on or off shift. The feature that allows me not to use my personal number when I'm out of the office is invaluable. I find Salesmsg very easy to use, which is a significant advantage. The fact that it saves contact information is a time-saver and enhances my workflow efficiency. I highly value the texting feature, especially since it enables me to send messages from my work number, which is a landline. Moreover, the initial setup was very easy, which made the transition smooth and stress-free. **What do you dislike about Salesmsg?** I find retaining older conversations on Salesmsg to be challenging. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg to contact clients anytime, using my work number instead of a personal one, which is crucial when I'm off shift. It's easy to use, stores contact information, and allows texting from a landline. **Official Response from Aida Keene:** > Thank you for sharing your feedback! We’re thrilled to hear Salesmsg is making it easier for you to connect with clients and keep your work and personal numbers separate. We also appreciate your note about retaining older conversations - your input helps us improve the experience for everyone. ### 18. Seamless CRM Integration, Sluggish Mobile Database **Rating:** 4.0/5.0 stars **Reviewed by:** Ian G. **Reviewed Date:** January 09, 2026 **What do you like best about Salesmsg?** I love how Salesmsg seamlessly integrates with our CRM software, and I appreciate how it flawlessly ports information over from it. This easy integration into my cell saves me tremendous time and frustration, as I never have to manually copy-paste information into the outreach tool. This feature helps a lot, whether I'm in my home office or on the road working from my cell. The initial setup was also simple and quick. **What do you dislike about Salesmsg?** There are times when the full database of contacts takes too long to load on the mobile app that could be vastly improved. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg seamlessly integrates with our CRM for marketing outreach and contracting, saving me from manually copying information. It saves tremendous time and frustration by porting information flawlessly, whether I'm at my home office or working remotely. **Official Response from Aida Keene:** > Thank you for sharing your experience with Salesmsg! We're thrilled to hear that you love the seamless CRM integration, and how it has saved you time and frustration by porting information flawlessly. ### 19. Seamless HubSpot Integration for Efficient Lead Management **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew R. **Reviewed Date:** January 23, 2026 **What do you like best about Salesmsg?** I love the HubSpot integration and being able to text from the CRM with Salesmsg. It helps us communicate directly and efficiently with our potential clients while keeping all of the tracking history in our HubSpot CRM. I don't have to manage multiple windows or notifications because everything is linked into the specific customer profile and updated immediately. The initial setup was super easy and quick. **What do you dislike about Salesmsg?** I'd like to be able to see my remaining credits easily so I can remind my manager when we are getting low. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helps us communicate directly and efficiently with potential clients while keeping all tracking history in our HubSpot CRM, saving me from managing multiple windows or notifications. Everything updates immediately and links to specific customer profiles. **Official Response from Aida Keene:** > Thanks so much for the feedback! We're thrilled to hear that you find the HubSpot integration and communication efficiency beneficial. For a quick and easy way to view your remaining credits - simply click on your Profile in Salesmsg (in the lower left hand corner), and that will show you the number of credits available to use! ### 20. Effortless Messaging and CRM Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Katie O. **Reviewed Date:** November 30, 2025 **What do you like best about Salesmsg?** I love using Salesmsg for its remarkable ease of use, which makes setting my communication preferences straightforward, whether I’m texting or calling clients. The integration with HubSpot is seamless, allowing all my calls and texts to be logged automatically and shared efficiently, which streamlines my workflow. I also appreciate the feature that lets me schedule voice recordings to be sent at specific times, enhancing my communication efficiency. The initial setup of Salesmsg was super easy, minimizing any onboarding difficulties and allowing for immediate utilization. Overall, the platform’s user-friendliness and its ability to connect with other tools like HubSpot stand out, and these features significantly enhance my productivity. **What do you dislike about Salesmsg?** I wish there was a bigger desktop key for just making a call or sending a text, which is the main purpose of the software, because currently it is small. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg to log and integrate all communication with clients into HubSpot, simplifying calls and texts. It’s user-friendly, lets me control communication settings, and schedule voice recordings. **Official Response from Aida Keene:** > We're delighted to hear that Salesmsg has made communication with clients easier for you and that the integration with HubSpot has been seamless. Your feedback about the desktop key size is valuable, and we will consider it for future updates. Thank you for sharing your experience with us! ### 21. Effortless Communication with Power Dialing **Rating:** 5.0/5.0 stars **Reviewed by:** Laura B. | Housing Consultant **Reviewed Date:** January 23, 2026 **What do you like best about Salesmsg?** I like Salesmsg for its ability to power dial and leave voice messages, which saves me from repeating myself. The feature to text or call several people at once is really handy. I can use it to call ringless, generating curiosity among the people I reach out to, which often prompts them to call back. Also, the initial setup of Salesmsg was pretty easy, making it convenient to start using. **What do you dislike about Salesmsg?** I find the inability to save a broadcast if I get interrupted and cannot finish it until later frustrating. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg for outbound calls and texts. It lets me power dial, leave ringless voicemails, and contact multiple people at once, saving time and prompting callbacks. **Official Response from Aida Keene:** > Thank you so much for the detailed review! We’re glad to hear that power dialing, ringless voicemail, and bulk outreach are helping you save time and generate more callbacks. We also appreciate your feedback about saving broadcasts. We understand how frustrating it can be to lose progress if you get interrupted, and we’ll be sure to share this with our team. Thanks again for sharing your experience and for using Salesmsg to power your outbound efforts! ### 22. A Trusted SMS Partner That Keeps Getting Better **Rating:** 5.0/5.0 stars **Reviewed by:** Justin G. | Vice President of Growth Strategy, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Salesmsg?** Salesmsg is an excellent solution for HubSpot customers who need both 1:1 sales messaging and large-scale text broadcasting. The native integration makes it simple for HubSpot users to send and manage communications directly within the HubSpot interface, which streamlines workflows and improves adoption. Plus, their partner program team is fantastic to work with—responsive, knowledgeable, and genuinely invested in partner success. **What do you dislike about Salesmsg?** In the past, Salesmsg’s primary focus was on product development, which occasionally made it harder to navigate more complex customer scenarios. That said, they’ve made significant improvements in this area—their customer success and partner support teams have really stepped up and are now a strong part of the overall experience. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helps bridge the communication gap between sales teams and their prospects by making it easy to send and track text conversations directly within HubSpot. It streamlines 1:1 and bulk messaging, reduces response time, and keeps all communication data tied to CRM records. For our clients, that means faster follow-ups, improved engagement, and higher conversion rates—all without needing to leave HubSpot. As a partner, it’s also been a reliable tool we can confidently recommend to customers who need scalable, compliant SMS functionality. **Official Response from Aida Keene:** > Thanks so much for your thoughtful review! We're thrilled to hear Salesmsg has been a trusted partner for you and your clients, and that our HubSpot integration and partner team have helped streamline your workflows. We truly appreciate your positive feedback on our customer success and partner support - it means a lot to the whole team. ### 23. HubSpot Integration Makes Inbound Lead Messaging Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Salesmsg?** It's ability to integrate with Hubspot and automate sending out messages to when we have inbound leadas. **What do you dislike about Salesmsg?** The slack integration had an issue where whenever another user in the company replied to a message if they weren't in Salesmessage it started sending the "not connected" errors in slack **What problems is Salesmsg solving and how is that benefiting you?** Automating SMS follow-up for inbound leads is the biggest value add we've unlocked with SAlesmsg **Official Response from Aida Keene:** > Thanks for the feedback! Glad the HubSpot integration is making inbound follow-ups easier, that’s what we love to hear. Appreciate the note on the Slack issue too, that’s helpful for us to keep improving. ### 24. Effortless Lead Connection and Guest Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Josh B. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2025 **What do you like best about Salesmsg?** Easy connection with my sales leads and contacting guests for service and parts pickup. **What do you dislike about Salesmsg?** Authentication and telephone line hosting time has taken far too long when starting to use the product. **What problems is Salesmsg solving and how is that benefiting you?** My current place of business had a terrible rate for contacting guests for their bicycle repair pickups. We had repairs sitting around from over a year ago. With SalesMsg, we can contact the guests in a timely manner using pre-made messages that keep our messaging consistent for all team members, and can keep a digital record of contacts or messaging within the guests' information window. **Official Response from Aida Keene:** > We're glad to hear that Salesmsg has helped you with effortless lead connection and guest communication. We understand your concerns about authentication and telephone line hosting time, and we are continuously working to improve the onboarding process for our users. Your feedback is valuable to us and we appreciate your patience as we strive to enhance the user experience. ### 25. Efficient Text Messaging with Seamless CRM Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Salesmsg?** I really like how Salesmsg allows us to have different inboxes, which offers governance and control over how different teams are texting. The analytics are easy to use and provide powerful insights, allowing us to measure the return on investment effectively. Additionally, the blast text messages feature helps us create urgency with our customers and go to market quickly without much overhead. It's great to have these functionalities integrated with our CRM. **What do you dislike about Salesmsg?** If I have multiple organizations, it's a pain to onboard them going through the 10 DLC process. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg allows us to text customers easily, integrates with our CRMs, and provides good governance for team texting. Its analytics and blast texts are easy to use, helping us measure ROI and quickly market campaigns with different inboxes for controlled promotions. **Official Response from Aida Keene:** > We're delighted to hear that you are using Salesmsg every day and that setup has been a breeze for you. We understand the importance of integrating with your CRM and are glad that it's working well for you. Thank you for choosing Salesmsg! ### 26. Convenient and Seamless Client Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica H. | Home Expert, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Salesmsg?** I find Salesmsg easy to keep up with and convenient for staying in contact with clients. I get notifications right away, and it's a seamless process. The initial setup was super easy, and there's nothing needing improvement; it's amazing. I definitely rate it a 10 for recommending to others. **What do you dislike about Salesmsg?** Nothing at all **What problems is Salesmsg solving and how is that benefiting you?** I find Salesmsg easy to keep up with and convenient for staying in contact with clients. I get notifications right away, and the process is seamless. **Official Response from Aida Keene:** > 🌟 Thank you for the 5 star review Jessica! We're glad to hear that the software is helping you stay connected with your clients and solving communication barriers. We appreciate your feedback! ### 27. Effortless Customer Engagement with Powerful Features **Rating:** 4.5/5.0 stars **Reviewed by:** Koleton K. **Reviewed Date:** February 11, 2026 **What do you like best about Salesmsg?** I find the save replies feature in Salesmsg to be huge because it saves us time. In my line of work, I'm often sending the same message to folks over and over, and it's nice to be able to just throw that their way and already have it typed up. **What do you dislike about Salesmsg?** NA **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helps us stay in communication with customers efficiently, keeping us top of mind by reaching out to our current customers with updates on the platform, announcements, and to confirm/encourage progress with processes; it's extremely helpful. Its saved replies save time by addressing repetitive messaging tasks. **Official Response from Aida Keene:** > Thank you so much for the thoughtful review! We’re thrilled to hear that Saved Replies are making such a big difference for you. It’s also great to know Salesmsg is helping you stay top of mind with your customers and keep communication flowing smoothly. Thanks for sharing your experience! ### 28. Salesmsg review **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael S. | Customer support, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Salesmsg?** The updates have made it faster and easier to stay on top of messages. I especially like how everything is more organized now. **What do you dislike about Salesmsg?** I’d like to see more advanced automation settings and better integration with our CRM so we can reduce manual steps. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg is helping us streamline and centralize our communication with customers by allowing us to send and receive text messages in real time. It’s especially helpful for quick updates, appointment reminders, and followups. It saves us a lot of time compared to calling or emailing, and our response rate has definitely improved since using it. **Official Response from Aida Keene:** > Hey Rafael! We're thrilled to hear that you find Salesmsg intuitive and easy to navigate, and that it has enhanced engagement and response rates for your team. We appreciate your recommendation! ### 29. Phenomenal Messaging and Effortless Team Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Raj B. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Salesmsg?** Salesmsg can have a collective messaging system, whether it is members of your team, or for your own messages, and the deliverable rate is phenomenal ! I also love the seamless integration with HubSpot. **What do you dislike about Salesmsg?** There is nothing to dislike about this service. The user-interface is easy to use. **What problems is Salesmsg solving and how is that benefiting you?** It is curtailing the barriers often found in SMS platforms, and allows a user to send messages with ease, especially from the CRM system directly. **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg! We're glad to hear that you find the user-interface easy to use and that it is solving barriers in SMS platforms. ### 30. Salesmsg Is Fast and Simple to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Naod M. | FC, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Salesmsg?** Salesmsg is really fast and has a simple, easy-to-use interface that makes it straightforward to navigate. **What do you dislike about Salesmsg?** Sometimes the app gets stuck, and that can disrupt my work and affect business. **What problems is Salesmsg solving and how is that benefiting you?** It has been helping us reach our customers and stay connected with them. Communicating through it has also helped us bring in more business. **Official Response from Aida Keene:** > Thank you so much for your thoughtful review! 😊 We’re thrilled to hear that you find Salesmsg fast and easy to use - that’s exactly what we aim for. We’re sorry to hear that you’ve experienced the app getting stuck at times - that’s definitely not the experience we want for you. If you experience an issue again, please select the "Report a technical problem" on your mobile app so that our Dev team can look into this further. ### 31. Salesmsg: Effortlessly Connect with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Mike C. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Salesmsg?** I appreciate Salesmsg because it fits the bill for primary communication since most people aren't responding to emails or phone calls these days. I like its ease of use and the integration with our CRM, which ensures all communication is available to the team. The initial setup was easy, and I'm so satisfied with it that I'd rate the likelihood of recommending it to a friend or colleague as a 10. **What do you dislike about Salesmsg?** I have no complaints **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg because most people aren't responding to emails or phone calls, so it fits as my primary communication tool. Its integration with our CRM makes all communication accessible to the team. **Official Response from Aida Keene:** > We appreciate your positive review! It's wonderful to hear that Salesmsg has solved the integration of SMS to your database, saving you time and providing effective communication. Thanks for choosing Salesmsg for your business needs! ### 32. By far the best SMS/MMS/Phone solution on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Salesmsg?** Still the best platform for Active Campaign users to integrate SMS/MMS/Phone into their automations. They are also far and away the best of all of our vendors in running a product improvement process where users feel like they are being heard and prioritized. **What do you dislike about Salesmsg?** I still wish they would improve the online chat support. **What problems is Salesmsg solving and how is that benefiting you?** Getting personalized messages to customers and prospects in a timely manner, both one-off and automated. Organizing our customer service inquiries. Consolidating text and phone services in one place and phone number. **Official Response from Aida Keene:** > We appreciate your feedback and are thrilled to hear that Salesmsg is the best solution for your messaging needs, especially with its integration with Active Campaign. We understand your concern about the online chat feature and will take steps to improve this aspect of our service. ### 33. No More Missed Connections – Just Results **Rating:** 4.5/5.0 stars **Reviewed by:** Umesh S. | Senior Admission Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Salesmsg?** What I like best about Salesmsg is how instantly it humanizes my outreach. Whether I’m following up with a warm lead or re-engaging someone who went quiet, I can send personalized texts that actually get read — and more importantly, get responses. The real-time conversations, quick templating, and ability to manage everything from one dashboard make it an absolute game-changer for admissions and sales follow-ups. Plus, I love that I can switch between desktop and mobile effortlessly — it feels like I’m always “in the conversation,” no matter where I am. **What do you dislike about Salesmsg?** What I dislike about Salesmsg is that the search and filtering features could be more robust. When you’re juggling a large volume of conversations, it can take a bit of extra time to find older threads or sort by specific lead tags. A cleaner way to organize and prioritize messages would make the experience even smoother. That said, it’s a solid platform — and these are more "nice to have" improvements than dealbreakers. **What problems is Salesmsg solving and how is that benefiting you?** What I like most about Salesmsg is how much more effective it is than email. Texting through Salesmsg gets faster, more reliable responses, especially when compared to emails that often sit unread. I’ve seen a noticeable increase in engagement — people are simply more likely to reply to a quick, friendly text than open a formal email. The platform makes it easy to manage conversations at scale, personalize outreach, and follow up without being pushy. It’s become my go-to tool for lead follow-ups, appointment reminders, and turning interest into action. Honestly, it’s like having a direct line to your leads' attention — which email just can’t compete with. **Official Response from Aida Keene:** > Thank you for sharing what you like best about Salesmsg! We're glad to hear that the real-time conversations, and quick templating have been valuable for your outreach. We understand your feedback on the search and filtering features, and we're continuously working to enhance the platform for a smoother user experience. We appreciate your insights! ### 34. Needs Improvement Despite a Professional, Contract-Free Onboarding **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Salesmsg?** Salesmsg was great because they did not require us to sign a contract- they were very professional during the onboarding process and their product initially was very seamless for us. **What do you dislike about Salesmsg?** Support was lacking- we were not able to easily reach a staff member to address software issues. At the time, they utilized a chat feature for support, and it sometimes took several business days to get a response. We were unable to call and speak with someone who could help. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helped us solve a communication issue with our clients. Giving them the ability to SMS message us was a game-changer, and having shared inboxes for our staff to work was great. **Official Response from Aida Keene:** > Thank you for sharing your honest feedback. We’re so glad to hear the contract-free onboarding and shared inbox features were a great fit, and helped improve communication with your clients - that means a lot to us. We’re truly sorry to hear that support didn’t meet your expectations at the time. Providing timely, accessible help is incredibly important, and we appreciate you calling this out. Feedback like yours helps us continue improving the experience for everyone. ### 35. Reliable and Easy-to-Use Customer Communication Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Bikal P. | advanced labeling specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Salesmsg?** Salesmsg makes it incredibly easy to manage customer communication in one place. I like how simple the interface is, the ability to schedule and automate texts, and how seamlessly it integrates with CRM tools. It saves me time, keeps conversations organized, and ensures I never miss a follow-up. **What do you dislike about Salesmsg?** Overall, Salesmsg works very well, but I wish the reporting and analytics had more customization options. The mobile app is functional but could be smoother and more feature-rich. These are minor compared to the value the platform provides. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg helps us centralize all customer communication in one place. Instead of juggling multiple tools or personal phones, we can send reminders, manage SMS marketing campaigns, and handle conversations through a shared inbox. This saves time, improves response rates, and ensures we never miss important customer follow-ups. It has streamlined communication and boosted customer satisfaction. **Official Response from Aida Keene:** > Thank you for sharing your positive experience with Salesmsg! We're glad to hear that our platform has saved you time, kept conversations organized, and improved your follow-up process. We understand your feedback about reporting and the mobile app, and we're committed to enhancing these aspects to better meet your needs. We appreciate your support! ### 36. Effortless Communication, Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** sean h. **Reviewed Date:** December 08, 2025 **What do you like best about Salesmsg?** I like how easy it is to navigate and use Salesmsg. The text messaging feature is great because it makes it easier for me to get in contact with my customers without calling them. I was really thrilled with how simple the initial setup was; it was just a basic download and it was ready to go. **What do you dislike about Salesmsg?** I don't think there's too much, besides some issues with text message delivery and things like that. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg to connect with my customers and keep them organized. It makes communication easier, allowing me to text and reach out without emailing. **Official Response from Aida Keene:** > We're glad to hear that you find Salesmsg easy to navigate and use, and that the text messaging feature is making it easier for you to connect with your customers. We appreciate your feedback about the initial setup being simple. ### 37. SalesMsg is easy to use & customize **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Salesmsg?** Quick & easy way to stay connected with customers, partners & vendors. We can add photos, files, specific notes about each contact (i.e. "Dave always like a 24-hour notice before pick-up") and we can also add internal notes so that we are not doubling up on work (i.e. "I'll respond to this prospect inquiry - Joe"). The app also makes this very easy to work on the road. **What do you dislike about Salesmsg?** If there is a way to disable GROUP CHAT, I'd like to know more about that, please. If a current customer adds in a colleague to the group chat that is not set-up as a contact, the conversation can be hard to follow. **What problems is Salesmsg solving and how is that benefiting you?** Quick & easy way for our entire team (all of who work remote and in different time zones) to stay connected with customers, partners & suppliers. **Official Response from Aida Keene:** > We understand your concern about group chat and will take that into consideration for future updates. We appreciate your feedback and are glad to hear that Salesmsg is helping your remote team stay connected with customers and partners. ### 38. VERY EASY TO USE - ROI already seen **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Salesmsg?** the same-Previous Response: The ease of usage and I love the text later feature. The integration with Hubspot is also great. I never went through a training, but have been successfully using the product **What do you dislike about Salesmsg?** the same-Want to be able to text from Hubspot or email. **What problems is Salesmsg solving and how is that benefiting you?** More people respond to text than pick up the phone **Official Response from Nick Tabar:** > Thank you for the review! If you love the platform now, you'll definitely love it after we get you integrated with Hubspot! Please email us right away - support@salesmessage.com and mention this G2 review. We'll set a call with one of our Success Manager and get you situated in no time! ### 39. SMS is Wonderful for All Pro Dad **Rating:** 5.0/5.0 stars **Reviewed by:** Rodney E. B. | All Pro Dad Chapter Expansion Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Salesmsg?** The ease of communicating with clients and potential clients. **What do you dislike about Salesmsg?** I don't have SMS app on my phone not because of SMS but to avoid having too many apps. **What problems is Salesmsg solving and how is that benefiting you?** Reaching people by text because many people prefer to text than talk on the phone. It's also convenient to text if you're busy. **Official Response from Nick Tabar:** > We're glad to hear that you find Salesmsg easy to use for communicating with clients and potential clients! If you ever wish to download the app, you do have the ability to mark yourself as 'away' so you aren't getting the notifications. Our customers are finding this to be a great way to stay in touch while on the go. Thanks for the kind words! ### 40. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Autum G. | Finance. Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Salesmsg?** Easily accessible and user friendly. It's been great for our uses. **What do you dislike about Salesmsg?** Nothing. Everything we need the program to do, it does and if we run into issues, the team is extremely helpful **What problems is Salesmsg solving and how is that benefiting you?** Automated follow up and does great in filling in the gap between personalized follow up from our sales team **Official Response from Aida Keene:** > Thank you for your kind words! We're pleased to hear that Salesmsg has been able to meet all your needs and that our team has been extremely helpful. We appreciate your feedback! ### 41. Effortless Setup and Smooth Experience with Salesmsg **Rating:** 5.0/5.0 stars **Reviewed by:** Brett M. | Client Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Salesmsg?** The setup was easy and the user interface is easy to navigate. I have used other services in the past that always gave me errors. This is not the case with Salesmsg. **What do you dislike about Salesmsg?** So far, there is nothing I dislike about Salesmsg. **What problems is Salesmsg solving and how is that benefiting you?** It allows me to connect with my potential clients as well as use the tool to market new products to my existing clients. **Official Response from Aida Keene:** > Thanks so much for your review! We’re glad to hear you found setup effortless and the platform smooth to use. It’s great to know Salesmsg is helping you connect and market effectively to your clients. ### 42. Effortless Communication, High Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle F. **Reviewed Date:** February 07, 2026 **What do you like best about Salesmsg?** I like Salesmsg for sending text messages to clients. I enjoy the user friendliness and expedient delivery, which make my job more efficient through smoother communication. The initial setup was very easy. **What do you dislike about Salesmsg?** Nothing **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg to send text messages to clients. The user friendliness and expedient delivery enhance my job efficiency through smoother communication. **Official Response from Aida Keene:** > We're delighted to hear that Salesmsg has made sending text messages to clients easier and more efficient for you. We aim to provide a seamless communication experience, and we're pleased to hear that it's benefiting your job. ### 43. A practical tool to maintain active and smooth communication with candidates. **Rating:** 4.5/5.0 stars **Reviewed by:** Lorena P. | Talent Acquisition Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Salesmsg?** how easy it makes it to have quick and effective conversations with candidates. The interface is very intuitive, allows for two-way SMS messaging. It helps me follow up in a much more personalized and timely way than email. **What do you dislike about Salesmsg?** The platform can sometimes lag or glitch, especially when handling a large volume of messages. **What problems is Salesmsg solving and how is that benefiting you?** Maintaining fast, personal, and scalable communication with candidates. As a recruiter, it allows me to text directly from my desktop, keep conversations organized, and ensure timely follow-ups. **Official Response from Aida Keene:** > Hi Lorena! We're glad to hear that Salesmsg has been helpful in maintaining quick and effective communication with candidates. Thanks for taking the time to provide your feedback about the intuitive interface, and the benefits of two-way SMS messaging. ### 44. Streamlined Mass Messaging, Needs Call Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Dana K. | People & Payroll Manager **Reviewed Date:** October 14, 2025 **What do you like best about Salesmsg?** I appreciate the convenience of having everything on one platform for mass messaging and calling, eliminating the need to switch between different platforms. The mass messaging feature stands out, being much easier to use than previous tools. I like how Salesmsg continues to support our needs, making operations smoother. **What do you dislike about Salesmsg?** In terms of calling, sometimes the performance could be better. It seems dependent on Wi-Fi connectivity, which can be unreliable. A feature to leverage cellular networks for calls would be a beneficial improvement. **What problems is Salesmsg solving and how is that benefiting you?** I use Salesmsg for convenient mass messaging and calling on one platform, streamlining communication with field staff and HR tasks without switching between different services. **Official Response from Aida Keene:** > We're so glad to hear that you appreciate the convenience and ease of use of our mass messaging feature! We understand the importance of reliable calling performance and are continuously working to improve this aspect of our platform. ### 45. Streamlined Communication That Boosts Our Outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Salesmsg?** Salesmsg has completely transformed how we handle text communication with leads and customers. The platform is incredibly easy to use, integrates seamlessly with our CRM, and allows our team to have two-way SMS conversations at scale. The ability to assign inboxes, schedule messages, and track conversations in real-time is a game changer for sales and support. **What do you dislike about Salesmsg?** While the platform works great overall, we did experience occasional syncing issues with our CRM integration early on. These were minor and quickly resolved by their responsive support team. It would also be helpful to have more robust analytics and reporting tools to better understand message engagement trends over time. **What problems is Salesmsg solving and how is that benefiting you?** Salesmsg is helping us solve the challenge of low engagement through traditional email marketing. With SMS, we're seeing significantly higher open and response rates, which has improved our overall marketing ROI. The platform makes it easy to create, schedule, and personalize campaigns at scale, allowing us to stay top-of-mind with prospects and re-engage dormant leads effectively. It also helps us reduce manual outreach time, thanks to its automation features. **Official Response from Aida Keene:** > Thank you for sharing your experience with Salesmsg. We're sorry to hear about the occasional syncing issues, but we're glad our support team was able to quickly resolve them for you. We'll definitely take your feedback about analytics and reporting tools into consideration for future improvements. ### 46. Easy use of multi platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie P. | Live support, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Salesmsg?** It allows you to call and text multiple clients on different platforms. It also allows you to keep a logs of all incoming outgoing communications **What do you dislike about Salesmsg?** You do have to remember to putting your Settings away. If not, it will call you when you’re making outgoing text. **What problems is Salesmsg solving and how is that benefiting you?** It allows multiple users to assist multiple clients and have a visual track of conversations. This allows anyone to pick up where the last person left off and provide excellent service. **Official Response from Aida Keene:** > 🌟 Thank you for the 5-stars! We're glad to hear that you find Salesmsg easy to use, and appreciate its multi-platform capabilities and communication tracking features. ### 47. Effortless Client Management Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Lily M P. | BDM, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Salesmsg?** easiest way to catch my client, its super helpful to catch the client, I would like to have more features to use. use the sales msg every day to 100 of people, **What do you dislike about Salesmsg?** nothing really, I am working with this software and no complain **What problems is Salesmsg solving and how is that benefiting you?** easy to set up sending 100 messages in same time to my pipeline **Official Response from Aida Keene:** > We're happy to hear that Salesmsg has made it easy for you to send messages to your pipeline. We'll keep working to enhance our platform and provide even more value for our users. ### 48. The perfect CRM for a high-speed business environment **Rating:** 5.0/5.0 stars **Reviewed by:** Zoraiz K. | Sales Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Salesmsg?** Salesmsg is great because it allows me to switch between texts and emails seamlessly while I'm working allowing me to reach all my customers without ruining the workflow. Salesmsg lets me contact multiple clients at the same time right from my workstation. I like the fact though that it connects to all the other software we use especially Hubspot which makes contacting leads easy. **What do you dislike about Salesmsg?** I have yet to run into any major issues. **What problems is Salesmsg solving and how is that benefiting you?** Ease of use, simple macros, allows me to reach more clients than if I were to use traditional methods **Official Response from Aida Keene:** > We're happy to hear that Salesmsg is meeting your needs and helping you reach more clients efficiently. Thank you for sharing your positive experience with us! ### 49. Good features - better integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Salesmsg?** Started using multiple inbox management, with the hubspot integration **What do you dislike about Salesmsg?** AI summaries of recent chats for auditing purposes **What problems is Salesmsg solving and how is that benefiting you?** automated reach out and consolidated platform **Official Response from Aida Keene:** > Thanks so much for providing your feedback! We're so happy to hear how easy Salesmsg has been to use, as well integrating with HubSpot! If there's anything you ever need, please feel free to reach out to our live chat support team. And if you have any feature requests, let us know! ### 50. Sales message the best wok tool **Rating:** 5.0/5.0 stars **Reviewed by:** Erika R. | Costumer support, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Salesmsg?** Sales Message is very helpful and convenient to use. Most patients don’t want to answer calls because they are busy or tired, and this tool makes communication much easier. It really helps me a lot since I can still get all the information I need without disturbing the patients too much. **What do you dislike about Salesmsg?** That I can't answer the patient call. I hope I can have that option too. **What problems is Salesmsg solving and how is that benefiting you?** I can contact the patients that don't answering phone calls. **Official Response from Aida Keene:** > It's great to hear that Salesmsg has made it easier for you to communicate with your patients. We understand the importance of being able to answer patient calls, and we'd like to help troubleshoot this issue with you. Please reach out to our support team via live chat, or by emailing us at support@salesmessage.com, and our team will be happy to help! ## Salesmsg Discussions - [Does Salesmsg have a mobile app?](https://www.g2.com/discussions/does-salesmsg-have-a-mobile-app) - 5 comments, 1 upvote - [Does Salesmsg integrate with HubSpot?](https://www.g2.com/discussions/does-salesmsg-integrate-with-hubspot) - 3 comments, 1 upvote - [View Salesmsg pricing details and edition comparison](https://www.g2.com/products/salesmsg/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+05%3A56%3A04+-0500&secure%5Bsession_id%5D=727c708f-d173-4f5d-9f6b-9f53b83fc249&secure%5Btoken%5D=aba98f7adba05a0be9ae9cd2fa523c0e02e9f1da1797460a4cb49fcd8862cf6a&format=llm_user) ## Salesmsg Integrations - [8x8](https://www.g2.com/products/8x8-2025-10-08/reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [ActiveCampaign DMARC Digests](https://www.g2.com/products/activecampaign-dmarc-digests/reviews) - [ActiveCampaign Postmark](https://www.g2.com/products/activecampaign-postmark/reviews) - [ActiveCampaign SSIS Components by Devart](https://www.g2.com/products/activecampaign-ssis-components-by-devart/reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Commerce Hub](https://www.g2.com/products/hubspot-commerce-hub/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Keap](https://www.g2.com/products/thryv-keap/reviews) - [Levr.ai](https://www.g2.com/products/levr-ai/reviews) - [Make](https://www.g2.com/products/make/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Make](https://www.g2.com/products/outfit-make/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Pipedrive CRM for Sales for G Suite](https://www.g2.com/products/pipedrive-crm-for-sales-for-g-suite/reviews) - [Pipedrive Dealbot](https://www.g2.com/products/pipedrive-dealbot/reviews) - [Pipedrive SSIS Components by Devart](https://www.g2.com/products/pipedrive-ssis-components-by-devart/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Community Builder](https://www.g2.com/products/slack-community-builder/reviews) - [Slack Connector for Confluence Cloud](https://www.g2.com/products/slack-connector-for-confluence-cloud/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Slack Connector for Jira Cloud](https://www.g2.com/products/slack-connector-for-jira-cloud/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zapier for G Suite](https://www.g2.com/products/zapier-for-g-suite/reviews) ## Salesmsg Features **Messenger** - Sequencing - AI - Live Chat - Customization Interface **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Channels** - Multi-Channel Coverage - Open Listening - Physical Media **Productivity Tools** - Notes - Internal Discussion - Assignments and Tasks - Workflows - Templates - Integrations - Tagging System **Channels** - Voice - Social - Web Chat - Mobile SMS - Email **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Agentic AI - Google Workspace Communication Tools** - Cross-system Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Analysis** - Application Attribution - Campaign Analysis - Custom Dashboards **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Design** - Communications Strategy Development - Personalization - Inbound Identification - Regulatory Compliance **Analytics** - Trends - Performance Tracking - Email Tracking **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Workforce Management** - Call Monitoring - Performance Evaluation **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentification **Campaigns** - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation ** Internal Use** - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Contacts** - Personalization - Information Locater - Record Prospect Data **Customers** - Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion **Performance Analysis** - Coaching - Peformance Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Administrative** - Call Recording - Reporting & Dashboards **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Shared Inbox** - Autonomous Task Execution - Decision Making **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **Engagement** - Coupons and Promotions **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Sales Analysis** - ROI Forecasting - Sales Forecasting **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI - RCS Business Messaging** - AI **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation ## Top Salesmsg Alternatives - [Textline](https://www.g2.com/products/textline/reviews) - 4.7/5.0 (375 reviews) - [Podium](https://www.g2.com/products/podium/reviews) - 4.6/5.0 (2,012 reviews) - [Heymarket](https://www.g2.com/products/heymarket/reviews) - 4.6/5.0 (432 reviews)