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Ringover Reviews & Product Details

Marwa G.
MG
Responsable recrutement
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ringover?

I am extremely happy with the ringOver app. Its intuitive interface and comprehensive features make it a very effective communication tool.The call quality is excellent and I particularly appreciate the ability to manage my business calls from my smartphone. I highly recommend RngOver to anyone looking for a reliable, high-performance business phone solution. Review collected by and hosted on G2.com.

What do you dislike about Ringover?

It would be a useful feature to have the ability to sync contacts from my smartphone to the RingOver mobile application. This would make it much easier to make calls and manage contacts seamlessly. Review collected by and hosted on G2.com.

What problems is Ringover solving and how is that benefiting you?

I use RingOver for professional purposes, as it provides me with a reliable and efficient communication solution for managing my business calls and contacts. Review collected by and hosted on G2.com.

Ringover Overview

What is Ringover?

Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.

Ringover Details
Languages Supported
English, French, Spanish
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Product Description

Ringover is the flexible cloud-based phone solution for businesses who want to improve the mobility and collaboration of their employees. Free unlimited calls. Fixed and mobile numbers from 65+ destinations. Seamless CRM integration. Advanced call centre features. Start your free trial today.


Seller Details
Seller
Ringover
Year Founded
2018
HQ Location
Montrouge
Twitter
@ringoverapp
856 Twitter followers
LinkedIn® Page
www.linkedin.com
121 employees on LinkedIn®
Description

Ringover is a cloud-based communication platform that offers businesses a comprehensive suite of tools for voice and video calls, messaging, and virtual phone systems. Designed to enhance collaboration and customer engagement, Ringover enables users to manage their communications seamlessly from anywhere, with features like call tracking, team collaboration, and integrations with popular CRM systems. The platform prioritizes user experience and scalability, making it suitable for businesses of all sizes. For more information, visit their website at [ringover.com](https://www.ringover.com/).


Brand T.
BT
Overview Provided by:

Recent Ringover Reviews

BERNARD P.
BP
BERNARD P.Small-Business (50 or fewer emp.)
4.0 out of 5
"Déploiement 2025"
Très bonne application. Nécessite quelques réglages mais permet une meilleure gestion des appels clients et leur indentification. Le paramétrage SV...
Bart A.
BA
Bart A.Small-Business (50 or fewer emp.)
3.5 out of 5
"Presque Parfait"
Fluidité des call et les fonctionnalités instinctive
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Excellente solution"
Excellente solution de téléphonie ! Fonctionne parfaitement et l’équipe support est super réactive.
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2 people requested security information

Ringover Media

Ringover Demo - The AI-driven conversation platform for staffing and sales
All calls, SMS, WhatsApp, and video calls are centralized within a simple interface and integrated with your existing tools.
Ringover Demo - Easy calling, superb call-handling!
Enjoy advanced in-call features: hold, transfer, mute, place a new call, add notes and invite another user to join the conversation "double-listening"
Ringover Demo - Centralize your customer communication channels
Easily manage all customer and prospect interactions (Whatsapp, Messenger, Instagram, Google reviews, email, text messages) from a single interface, with omnichannel contact center software.
Ringover Demo - An intuitive dashboard to manage your company's phone system
The heart of your entire company's phone system at your fingertips! View all call activity in real-time or go back in time to retrieve previous reports and statistics. Add users, groups and assign multiple numbers directly from your dashboard without losing time waiting on external validation. Cr...
Ringover Demo - Real-time call activity
See which members of your team are available, in-call or on-snooze. Hop on calls in the background to monitor conversations for feedback and evaluation.
Ringover Demo - Auto-sync your call activity into your CRM
Never miss a conversation again! Ringover's CRM sync capability ensures your SMS and call interactions are visible in the corresponding CRM contact file. With this tool, your can organize follow-up actions more precisely to resolve issues quickly and close deals faster!
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Have you used Ringover before?
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Video Reviews

211 out of 212 Total Reviews for Ringover

4.6 out of 5
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211 out of 212 Total Reviews for Ringover
4.6 out of 5
211 out of 212 Total Reviews for Ringover
4.6 out of 5

Ringover Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RingoverQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
EB
Coordinateur Réseau Petite Enfance
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringover?

Prise en main rapide de son interface intuitif. Review collected by and hosted on G2.com.

What do you dislike about Ringover?

Certaines fonctionnalités que j'espérais ne sont pas aussi développées que chez d'autres fournisseurs. Review collected by and hosted on G2.com.

What problems is Ringover solving and how is that benefiting you?

Problèmes: Difficultés à gérer les appels entrants et sortants, en particulier dans des équipes dispersées avec d'autres applications.

Bénéfice : Ringover centralise tous les canaux de communication (appels, SMS, visio-conférence,etc.) dans une seule plateforme, ce qui facilite la collaboration et le suivi des interactions avec les clients. Cela facilie également le monitoring, la double écoute et le suivi statistiques des KPI's

Enregistrement d'appels :

Problème : Manque de documentation et de suivi des conversations importantes.

Bénéfice : La fonctionnalité d'enregistrement permet de garder un historique des échanges, utile pour la formation des employés, le respect des normes de conformité et la mise en place d'un service du contrôle qualité en vue de l’amélioration du service client dans le cadre de la RGPD.

Intégration avec d’autres outils :

Problème : Difficultés à synchroniser les données entre plusieurs applications (CRM, outils de marketing, etc.).

Bénéfice : Les intégrations proposées par Ringover améliorent la productivité en réduisant la nécessité de basculer entre différentes applications et en consolidant les informations. Dans le cadre de notre entreprise, nous l'avons intégré à notre ATS recrutement Recruitee et depuis lors les résultats de notre service de recrutement ont grandement été accrus. Boostés de + 50% en quelques semaines. Review collected by and hosted on G2.com.

Cindy L.
CL
Partenaire Outsourcing : localisé en France pour les entreprises francophones
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Ringover?

Ringover is easy to use!

A very responsive customer service/support.

Tailored support according to needs.

Whether on the app or the website, the app responds very easily.

Ease of use, whether it's the call part or the dashboard.

Excellent value for money.

The AI features, especially for call transcription, are top-notch.

The automatic recordings are very practical. Review collected by and hosted on G2.com.

What do you dislike about Ringover?

There is no negative in my use of Ringover, I have been using it for more than 2 years and I have always been very satisfied with it. Review collected by and hosted on G2.com.

What problems is Ringover solving and how is that benefiting you?

I am independent, an outsourcing provider, and specifically I handle outgoing calls for companies (sometimes I also handle incoming calls) that don't have the time to make them. I absolutely needed a telephony solution to meet my clients' demands, and Ringover turned out to be the best. Review collected by and hosted on G2.com.

Joede C.
JC
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Ringover?

It's been over a year since our sales team adopted Ringover, and we’ve been thoroughly impressed by its simplicity and efficiency. The platform’s intuitive design made the setup process smooth and hassle-free, allowing us to get started without any technical difficulties. Whenever we reached out for support, the team was not only quick to respond but also incredibly helpful.

Overall, I highly recommend Ringover to any business looking for a reliable and professional communication solution. It’s a user-friendly tool that is both easy to implement and highly effective. Review collected by and hosted on G2.com.

What do you dislike about Ringover?

Unfortunately, the interface cannot be customized with our company's colors and logo. Review collected by and hosted on G2.com.

What problems is Ringover solving and how is that benefiting you?

Overall, Ringover provides a solution for effective and quality professional communication, making it an essential tool for our business operations. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringover?

The best thing about Ringover above all else is the call quality, I've used other systems and the call quality has been attrocious. I haven't had any issues with Ringover.

Secondly, it's easy to set-up on desktop and mobile, so I'm able to answer business calls anywhere.

Lastly, it integrates with my CRM perfectly, enabling me to click-to-dial contacts on the platform and not have to dial the numbers out. Review collected by and hosted on G2.com.

What do you dislike about Ringover?

I was unable to get a UK mobile from RingOver unless I hit a minimum threshold of users, which I currently have not hit. Review collected by and hosted on G2.com.

What problems is Ringover solving and how is that benefiting you?

Ringover enables me to have a business line and call across Europe with free minutes. It also allows me to record all my calls, and have those calls integrated into my crm. SO I can search for the contents of the call. Review collected by and hosted on G2.com.

ZB
Dirigeante
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringover?

La rapidité de traitement des demandes par le service client en France comme aux États Unis Review collected by and hosted on G2.com.

What do you dislike about Ringover?

Rien à signaler, j'avais quelques difficultés après avoir installé l'application mais j'ai réussi à les débloquer grâce au service après vente Review collected by and hosted on G2.com.

What problems is Ringover solving and how is that benefiting you?

J'ai réussi à garder contact avec mes clients en France avec un numéro français tout en étant en déplacement aux États Unis

Ça me permet également d'enregistrer mes appels à des fins de formation

Et bien sûr de séparer ma ligne personnelle de mes appels professionnels Review collected by and hosted on G2.com.

Steve M.
SM
Charge des partenariats avec les entreprises
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Ringover?

Le résumé de la L'ergonomie de l'application facile son usage. Le fait que le logiciel fasse automatiquement la synthèse de la conversation est un plus et un gain de temps. Facile d'usage que ce soit sur pc ou téléphone écrite Review collected by and hosted on G2.com.

What do you dislike about Ringover?

Pas de fonctionnalités de mise en attente Review collected by and hosted on G2.com.

What problems is Ringover solving and how is that benefiting you?

Le suivi des appels

Le résumé de la conversation qui permet de suivre le dossier que ce soit sur mobile ou pc

La possibilité de faire des sms

Une gratuite pour plusieurs pays Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringover?

The quality of the calls and the good service they have. They have accompanied us from minute one throughout the entire portability path of the previous provider. The integration with our CRM has been really simple since they are official Odoo partners. Review collected by and hosted on G2.com.

What do you dislike about Ringover?

Although the integration has been simple with our CRM, I think that the module they have for Odoo covers the basics, although the support department has told us that they will improve it with new functionalities. Review collected by and hosted on G2.com.

What problems is Ringover solving and how is that benefiting you?

It solves the situation we had with a previous provider of poor call quality. This has allowed us to improve the quality of service to our clients and future clients. Review collected by and hosted on G2.com.

WI
Account Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringover?

For the past three years, Ringover has been a reliable companion in managing our professional calls, and the experience has been excellent. The interface is user-friendly and smooth, making it easy to navigate day-to-day. We especially appreciate the call transfer options and quick access to call histories, which help keep us organized. Additionally, the customer support team is always there when we need them—definitely a valuable bonus! Ringover has become an indispensable tool for our team. Review collected by and hosted on G2.com.

What do you dislike about Ringover?

It may be to expensive for à little company who wants only 1 number.

But you can negociate with their sales :) Review collected by and hosted on G2.com.

What problems is Ringover solving and how is that benefiting you?

the way that you can download the app and have it on ur phone is a great benefit Review collected by and hosted on G2.com.

Quentin R.
QR
Front End Lead
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Ringover?

As a developer and student, I particularly appreciate the intuitive aspect of Ringover. The simplicity of the interface makes communication management smooth and accessible, even for novices. The integration with CRM tools is a real advantage, allowing all customer information to be centralized and displayed instantly during calls. Additionally, the call monitoring and recording features are ideal for training teams and ensuring optimal service quality. Review collected by and hosted on G2.com.

What do you dislike about Ringover?

For a developer, certain customization options could be more advanced to better suit the specific needs of each company. Similarly, adjusting call distribution settings could benefit from increased flexibility for complex scenarios. Review collected by and hosted on G2.com.

What problems is Ringover solving and how is that benefiting you?

Ringover is a valuable tool that greatly simplifies the management of customer communications by bringing all channels together on a single interface. This multichannel system allows me to stay organized and not waste time switching from one platform to another. I particularly appreciate the call quality and service reliability, even when working remotely, which ensures good continuity in exchanges with my clients.

The automation features for call and SMS campaigns really improve my productivity, while allowing me to focus on other aspects of my work. As a student and developer, this centralization and these automations save me valuable time. Additionally, training options like call monitoring and call recording are ideal for ensuring quality service and help me improve my skills.

In short, Ringover provides both flexibility and efficiency, which is perfect for those who want a complete, reliable, and easy-to-use solution. Review collected by and hosted on G2.com.

Response from Ringover Team of Ringover

Hello Quentin,

Thank you very much for this detailed feedback! We are delighted to know that Ringover meets your communication management needs and that you find the interface intuitive and the CRM integrations effective. It is a pleasure to see that the dual listening and recording features contribute to the quality of service and your training.

We take note of your suggestions for improvement :)

Thank you again for your trust!

See you soon,

The Ringover Team

PIERRE M.
PM
Administrateur Systèmes et Réseaux
Computer Networking
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringover?

C'est qu'on ne se sent pas seul. On est bien accompagné bien que la solution soit assez facile à gérer. Review collected by and hosted on G2.com.

What do you dislike about Ringover?

Longue procédure pour une proposition d'amélioration de produit. Review collected by and hosted on G2.com.

What problems is Ringover solving and how is that benefiting you?

Il nous aide à résoudre le problème communication entre les services et les clients ou futurs clients. Ils nous aide surtout à avoir une meilleure visibilité de tous nos appels et nos sms. Review collected by and hosted on G2.com.