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Responsive, formerly RFPIO Reviews & Product Details

Responsive, formerly RFPIO Overview

What is Responsive, formerly RFPIO?

Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. Our commitment to product innovation and customer success empowers companies to accelerate growth, mitigate risk and improve the employee experience by leveraging intelligent technologies to quickly and accurately manage RFPs, RFIs, security questionnaires (VSQs), due diligence questionnaires (DDQs), risk assessments and all other complex information requests (RFXs). With Responsive, frontline teams deliver superior responses by automating the completion of questionnaires, documents and spreadsheets while collaborating with stakeholders, improving processes with data insights, and quickly accessing approved content across popular business applications.

Responsive, formerly RFPIO Details
Product Website
Languages Supported
Arabic, Danish, German, English, French, Japanese, Korean, Portuguese, Spanish, Swedish, Chinese (Simplified)
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Product Description

Responsive is a cloud-based RFP software that eliminates the friction often associated with responding to Requests for Proposal (RFPs), through a no-nonsense set-up, simple and intuitive user interface, and robust integrations with Salesforce and Slack.


Seller Details
Company Website
Year Founded
2016
HQ Location
Beaverton, Oregon
Twitter
@responsiveio
1,771 Twitter followers
LinkedIn® Page
www.linkedin.com
612 employees on LinkedIn®
Description

Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. Our commitment to product innovation and customer success empowers companies to accelerate growth, mitigate risk and improve the employee experience by leveraging intelligent technologies to quickly and accurately manage RFPs, RFIs, security questionnaires (VSQs), due diligence questionnaires (DDQs), risk assessments and all other complex information requests (RFXs). With Responsive, frontline teams deliver superior responses by automating the completion of questionnaires, documents and spreadsheets while collaborating with stakeholders, improving processes with data insights, and quickly accessing approved content across popular business applications.


ST
Overview Provided by:

Recent Responsive, formerly RFPIO Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Nice tool to have for automation of requests"
- We use the intake feature on RFPIO for sending requests to concerned teams - Teams are getting timely alerts and we are able to track the status...
SR
sachin r.Enterprise (> 1000 emp.)
5.0 out of 5
"One of the best platform that I have used to connect with pre-sales, security team"
It is the protocol for any organization to have a certified vendors with certified security compliance. This will be provided by vendor security te...
PN
pruthvi n.Enterprise (> 1000 emp.)
5.0 out of 5
"It is very nicely designed tool with proper SOP and clear SLA visibility"
Clear processes and transparent Turn Around Time and responses help cross-functional collaboration with minimal time involved. Helps support custom...
Security Badge
Responsive, formerly RFPIO Security
Get security information from Responsive, formerly RFPIO to help you buy the right software. View Security Information
Responsive, formerly RFPIO security information includes:
GDPR (General Data Protection Regulation)
SOC 2 (System and Organization Controls 2)
ISO 27001 (International Organization for Standardization)
CSA (Cloud Security Alliance)

Responsive, formerly RFPIO Media

Responsive, formerly RFPIO Demo - Responsive
Powerful RFX Platform
Responsive, formerly RFPIO Demo - Responsive
Integration
Responsive, formerly RFPIO Demo - Responsive
Intuitive User Experience
Responsive, formerly RFPIO Demo - Responsive
Industry Standard for Leading Companies
Responsive, formerly RFPIO Demo - Responsive
Extensive Customer Programs
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Video Reviews

1,117 Responsive, formerly RFPIO Reviews

4.5 out of 5
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1,117 Responsive, formerly RFPIO Reviews
4.5 out of 5
1,117 Responsive, formerly RFPIO Reviews
4.5 out of 5

Responsive, formerly RFPIO Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Responsive, formerly RFPIOQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jack P.
JP
Manager, Proposals
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Response from Eddy Brotemarkle of Responsive, formerly RFPIO
(Original )

Thanks for your review, Jack!

It's so great that your team is able to manage the entire process all in one place—that IS huge!

As you mentioned, anyone can use Responsive with just 15 minutes of training—but you're right, there is so much more you can do with Responsive, beyond what you'll learn in basic training.

IS
Presales Consultant WMS
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Responsive, formerly RFPIO?

Its best feature is its powerful functionality for importing and working with Excel spreadsheets and Word documents to generate RFP question sets. It makes what could be a very slow and cumbersome process streamlined and relatively easy, with practice. Review collected by and hosted on G2.com.

What do you dislike about Responsive, formerly RFPIO?

Over time, duplicate questions and answers make their way into the repository and when I am cleaning them up there is no way to flag a question or answer duplicate as 'ignore' for the duration of my deduplication session. This is frustrating as there are always questions or answers that do not need to be deduplicated e.g., a similar answer for two differently tagged products, and they still show as needing deduplication in the results list and I have to manually skip past them. A way to hide a question or answer from the list whilst working on them would be brilliant. Review collected by and hosted on G2.com.

What problems is Responsive, formerly RFPIO solving and how is that benefiting you?

I work in a large organisation and RFPs can be very large with specific sections needing answers from subject matter experts located around the globe. Being able to import an RFP into Responsive allows me to assign specific questions to the people that need to answer them. This is a huge help in completing the RFPs on time.

Having a centralised repository of information used to answer RFPs is also a massive help in completing RFPs.

Responsive's ability to return relevant answers to the keywords I search with makes completing RFP questions much easier than it would be if I had to manually locate the answers from a large repository of information. Review collected by and hosted on G2.com.

Open Discussions in Responsive, formerly RFPIO
IB
Product Security Governance Lead
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Responsive, formerly RFPIO?

The content library and collaborative option (multiple people working on the same project doc at the same time). There have been recent improvements made to the tool where the quality of the answer recommendations have been improved. The tool also offers an additional AI-related features. Review collected by and hosted on G2.com.

What do you dislike about Responsive, formerly RFPIO?

While the tool works quite well when one uploads excel files, one may face issues if they upload excels with macros. Additionaly, there have been some issues when it comes to uploading files in WORD or PDF formats (we have been working with the Responsive team to get this issue solved). Review collected by and hosted on G2.com.

What problems is Responsive, formerly RFPIO solving and how is that benefiting you?

When we used to receive questionnaires as part of supplier assessment from our customers, we would have to involve mutiple stakeholders in a very painstaking manner, as different teams would work differently and this caused delays plus more effort & coordination on our part. Also, excel files with Q&As would have to be maintained which was very inefficient.

Because of Responsive, we are able to avoid the above mentioned issues because of its collaborative features and content library features.

Now we have multiple teams (working on different topics) leveraging the tool and they are able to create segmentation within the tool itself (in terms of content library, access rights) so that the work of one team doesn't interfere with the others. This has been very helpful. Review collected by and hosted on G2.com.

Dan M.
DM
Vice President, Business Development
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Responsive, formerly RFPIO?

- Simple interface

- Powerful editing tools

- Content library segmentation, authors and ownership are easy and effective

- Convenient content review tools

- Helpful staff / customer support Review collected by and hosted on G2.com.

What do you dislike about Responsive, formerly RFPIO?

- Has trouble with complexly formatted RFI documents. Mapping the RFI into the system to prepare your response can be very tricky and time-consuming. I'm not sure that any competitor has solved this though. It's largely a function of the illogical formatting that is used by clients in the build-out of these assessment tools. Review collected by and hosted on G2.com.

What problems is Responsive, formerly RFPIO solving and how is that benefiting you?

Centralizing the RFI response process. Creation of a library for all content, as well as the tools necessary to delineate content updates to the applicable subject matter experts. Review and content update alerts are convenient and create accountability. Review collected by and hosted on G2.com.

Hope H.
HH
Digital Sales Enablement Manager
Insurance
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Responsive, formerly RFPIO?

The best part of RFPio is the ability to collaborate in real-time with other users at the company. It allows SMEs from across the nation or even the globe to bring the best answers together. And... those answers can be inputted directly in a live answer library that everyone can use.

If that wasn't enough, the user interface is clean and easy to navigate. This truly is the new age of RFPs and has revolutionized how our company tackles proposals. Review collected by and hosted on G2.com.

What do you dislike about Responsive, formerly RFPIO?

Any user would be hard-pressed to find anything to dislike about this product. After two years of using it, I can't think of any downfalls. Review collected by and hosted on G2.com.

Recommendations to others considering Responsive, formerly RFPIO:

Just do it! You will not regret it.

One thing that was helpful for our company was interviewing SMEs within our organization prior to onboarding teammates so that we can a library of great new content that our folks could immediately pull upon entry to the RFPIO platform. Review collected by and hosted on G2.com.

What problems is Responsive, formerly RFPIO solving and how is that benefiting you?

Prior to RFPIO, we were re-creating the wheel and spending time, energy and resources doing it. With RFPIO, we saw an immediate uptick in our sales team's engagement in RFPs, better win ratios and incredible time savings. The analytics don't lie and the results are incredibly impressive. Review collected by and hosted on G2.com.

Response from Rhea Nair of Responsive, formerly RFPIO

Hi Hope! Thanks for the 5-star review! We are glad you loved working with RFPIO and it helped you collaborate and organize your tasks faster!

Looking forward to hearing more good things as you continue on your RFPIO journey :)

Horia Z.
HZ
Senior SaaS Cloud Technologist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Responsive, formerly RFPIO?

This is a great tool that enables me to quickly complete my projects and to easily identify the right answers for my RFP questions

It is versatile, has a really nice touch and feel, Review collected by and hosted on G2.com.

What do you dislike about Responsive, formerly RFPIO?

I am looking forward to see how the Library Information is curated and well kept.

Being a replacement for Qvidian, the previously tool used, I would like to have more autonomous and AI embedded features that would make my work faster and flawless. Review collected by and hosted on G2.com.

What problems is Responsive, formerly RFPIO solving and how is that benefiting you?

Answer RFP questions faster and with fewer mistakes

I would love to see that the product management team has the option to curate the content more often and quickly Review collected by and hosted on G2.com.

SR
Associate Customer Success Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Responsive, formerly RFPIO?

It is the protocol for any organization to have a certified vendors with certified security compliance. This will be provided by vendor security team or pre-sales team who will be connecting to their clients or often called as leads. Review collected by and hosted on G2.com.

What do you dislike about Responsive, formerly RFPIO?

while I do not see any downside to RFPIO, they can reduce no of screen or pages to create one ticket. Review collected by and hosted on G2.com.

What problems is Responsive, formerly RFPIO solving and how is that benefiting you?

Traditionally, reaching out to concerned team via email is tedious process as we do not know who is authorized to provide such delicate information. RFPIO helps in creating ticketing system based on the requirement. Review collected by and hosted on G2.com.

Roger B.
RB
RFP Team Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Responsive, formerly RFPIO?

The AI features are my favorite part of the system. To be able to have something that scrapes your data and comes up with responses from all the QA is great. Sometimes answers and questions aren't the same as what a customer puts in and rfp but the AI solves that challenge. Review collected by and hosted on G2.com.

What do you dislike about Responsive, formerly RFPIO?

There are lots of features that need to be enabled on the backend by the company that a lot of people don't even know about to make things work. The help people need more training on things like that. Review collected by and hosted on G2.com.

What problems is Responsive, formerly RFPIO solving and how is that benefiting you?

Answering questions with a small team and large amounts of RFP's. Review collected by and hosted on G2.com.

Sunnie H.
SH
Senior Manager, Proposals Global
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Responsive, formerly RFPIO?

The ease of adding to the content library and updating content is amazing. We also found it very easy to create templates within the system and build our own custom templates into the platform to create branded documents for each proposal.

We also recently had to merge two platforms due to an acquisition and the professional services team was amazing. Extremely helpful and organized; making it a much easier process then expected. Review collected by and hosted on G2.com.

What do you dislike about Responsive, formerly RFPIO?

We cannot format the Q&A so it directly matches the fonts that we use in our templates. This means eveything we bring in as a cut & paste from the library - has to be formatted again once it is in the proposal. Review collected by and hosted on G2.com.

What problems is Responsive, formerly RFPIO solving and how is that benefiting you?

It heps us to have one source for all content; making us more confident that what is going out the door is correct. It also saves time on RFP responses as we don't have to reach out to as many business units for content; there content is already in the library. Review collected by and hosted on G2.com.

KM
pre sale
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Responsive, formerly RFPIO?

I like the possibility to use an AI tool and define a library where find the answers for future jobs.

I like also the style of the files loaded on the software. Review collected by and hosted on G2.com.

What do you dislike about Responsive, formerly RFPIO?

I think that switch from a tool from another will take some problems.

In this change management phase I think that every user need some time to be confident with the tool. I don't see any particular thing to dislike at the moment. Review collected by and hosted on G2.com.

What problems is Responsive, formerly RFPIO solving and how is that benefiting you?

The possibility to collaborate with collegues of other functions with a self-confident interface and an AI tool to help me in define the future documents. Review collected by and hosted on G2.com.