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Responsive, formerly RFPIO Reviews & Product Details - Page 2

Responsive, formerly RFPIO Overview

What is Responsive, formerly RFPIO?

Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. Our commitment to product innovation and customer success empowers companies to accelerate growth, mitigate risk and improve the employee experience by leveraging intelligent technologies to quickly and accurately manage RFPs, RFIs, security questionnaires (VSQs), due diligence questionnaires (DDQs), risk assessments and all other complex information requests (RFXs). With Responsive, frontline teams deliver superior responses by automating the completion of questionnaires, documents and spreadsheets while collaborating with stakeholders, improving processes with data insights, and quickly accessing approved content across popular business applications.

Responsive, formerly RFPIO Details
Product Website
Languages Supported
Arabic, Danish, German, English, French, Japanese, Korean, Portuguese, Spanish, Swedish, Chinese (Simplified)
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Product Description

Responsive is a cloud-based RFP software that eliminates the friction often associated with responding to Requests for Proposal (RFPs), through a no-nonsense set-up, simple and intuitive user interface, and robust integrations with Salesforce and Slack.


Seller Details
Company Website
Year Founded
2016
HQ Location
Beaverton, Oregon
Twitter
@responsiveio
1,771 Twitter followers
LinkedIn® Page
www.linkedin.com
612 employees on LinkedIn®
Description

Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. Our commitment to product innovation and customer success empowers companies to accelerate growth, mitigate risk and improve the employee experience by leveraging intelligent technologies to quickly and accurately manage RFPs, RFIs, security questionnaires (VSQs), due diligence questionnaires (DDQs), risk assessments and all other complex information requests (RFXs). With Responsive, frontline teams deliver superior responses by automating the completion of questionnaires, documents and spreadsheets while collaborating with stakeholders, improving processes with data insights, and quickly accessing approved content across popular business applications.


ST
Overview Provided by:

Recent Responsive, formerly RFPIO Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Nice tool to have for automation of requests"
- We use the intake feature on RFPIO for sending requests to concerned teams - Teams are getting timely alerts and we are able to track the status...
SR
sachin r.Enterprise (> 1000 emp.)
5.0 out of 5
"One of the best platform that I have used to connect with pre-sales, security team"
It is the protocol for any organization to have a certified vendors with certified security compliance. This will be provided by vendor security te...
PN
pruthvi n.Enterprise (> 1000 emp.)
5.0 out of 5
"It is very nicely designed tool with proper SOP and clear SLA visibility"
Clear processes and transparent Turn Around Time and responses help cross-functional collaboration with minimal time involved. Helps support custom...
Security Badge
Responsive, formerly RFPIO Security
Get security information from Responsive, formerly RFPIO to help you buy the right software. View Security Information
Responsive, formerly RFPIO security information includes:
GDPR (General Data Protection Regulation)
SOC 2 (System and Organization Controls 2)
ISO 27001 (International Organization for Standardization)
CSA (Cloud Security Alliance)

Responsive, formerly RFPIO Media

Responsive, formerly RFPIO Demo - Responsive
Powerful RFX Platform
Responsive, formerly RFPIO Demo - Responsive
Integration
Responsive, formerly RFPIO Demo - Responsive
Intuitive User Experience
Responsive, formerly RFPIO Demo - Responsive
Industry Standard for Leading Companies
Responsive, formerly RFPIO Demo - Responsive
Extensive Customer Programs
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Video Reviews

1,117 Responsive, formerly RFPIO Reviews

4.5 out of 5
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1,117 Responsive, formerly RFPIO Reviews
4.5 out of 5
1,117 Responsive, formerly RFPIO Reviews
4.5 out of 5

Responsive, formerly RFPIO Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Responsive, formerly RFPIOQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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PN
Customer Success Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Responsive, formerly RFPIO?

Clear processes and transparent Turn Around Time and responses help cross-functional collaboration with minimal time involved. Helps support customers in efficient way Review collected by and hosted on G2.com.

What do you dislike about Responsive, formerly RFPIO?

Initial usage will be a little time consuming as it requires clarity of process, again it depends on the level of enablement by the company to their users Review collected by and hosted on G2.com.

What problems is Responsive, formerly RFPIO solving and how is that benefiting you?

Go to place for all requires statutory and compliance documentation and proposals. It makes ones job easier and time efficient with simple transparent process in plce Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Responsive, formerly RFPIO?

Responsive's efficiency, innovative features, and excellent user experience make it an indispensable tool for businesses looking to streamline their proposal processes and enhance their productivity. Additionally, the customer support team, Product team, CSM's and training team are incredible. They are always quick to respond, provide solutions or work on product enhancements to continually address the needs of clients. Review collected by and hosted on G2.com.

What do you dislike about Responsive, formerly RFPIO?

Requirements Analysis is the least utilized for our company currently. It would be beneficial to be able to prompt the tool to shred a document using specific prompts, and ask to sumarize in a specific word count. Much like CoPilot. I.e Sumarize Scope of work, deliverables, experience in 300 words. Review collected by and hosted on G2.com.

What problems is Responsive, formerly RFPIO solving and how is that benefiting you?

1.) Improved proposal workflow - email reminders, tasks

2.) Content Library - ease of finding content

3.) Creating presentations from templates in PowerPoint using LookUp. We are already seeing time saved on proposals, start to finish.

4.) AI Assistant and ASK- helps to quickly pull valuable content within Projects, MS word, emails and more!

5.) The tool is allowing the team to collaborate more efficiently better instead of sending emails back and forth all day. It allows us to collaborate in one centralized place. Review collected by and hosted on G2.com.

Jon C.
JC
Channel Development Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Responsive, formerly RFPIO?

I love how customizable the solution is including flexible custom fields for defining & capturing metadata specific to fit your business needs. I also like their Help Center documentation and Learning Academy, it's comprehensive and we're able to in-depth product information and training tutorials - otherwise their support staff are very helpful. The Report Templates and Custom Reporting options are great and the data visualization/dashboard features is a nice bonus. Review collected by and hosted on G2.com.

What do you dislike about Responsive, formerly RFPIO?

I dislike the recent UI changes. While the updates themselves are good and make sense, it now takes extra time to learn the new UI and update our internal documentation. Additionally, unless your entire organization is bought into this solution, you could run into gaps with your content library if subject matter experts and content creators are not fullfilling their ownership roles and completing their content reviews or continuously adding new materials. Review collected by and hosted on G2.com.

What problems is Responsive, formerly RFPIO solving and how is that benefiting you?

The problems they are solving is quickly answering a customer's one-off question, or long form questionnaire, and tracking the value of those information requests. Responsive helps my organization respond to customer inquiries accutately, efficiently and consistently - and collect metrics to help us measure the business impact of those requests. The software also helps us understand trends or categories of questions that clients are asking about, and bring potential gaps in our solutions to our product development teams to help improve our offering. Review collected by and hosted on G2.com.

Verified User in Investment Management
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Responsive, formerly RFPIO?

Wir verwenden es häufig für allgemeine Statistiken darüber, an welchen Projekten wir teilnehmen und an welchen wir uns nicht beteiligen, und extrapolieren dann Berichte für unser Top-Management. Wir nutzen es auch für das Projektmanagement und beziehen so viele SME wie möglich in die Zusammenarbeit im selben Projekt ein.

Darüber hinaus können sich neue Kollegen sehr schnell und ohne viel Anleitung an die Arbeit gewöhnen. Was auch sehr hilfreich ist, da sich das Tool sehr schnell in neue Abläufe integrieren lässt. Review collected by and hosted on G2.com.

What do you dislike about Responsive, formerly RFPIO?

Ich denke, dass die automatische Analyse von RFP-Dokumenten zur baldigen Identifizierung von Fragen und Abschnitten noch einige Verbesserungen erfordert. Außerdem wäre es großartig, wenn das Tool mehr Unterstützung bei der Organisation von Inhalten bieten würde. Ich denke, unsere Bibliothek ist immer noch unser schwächster Punkt.

Das Kundendienstteam ist sehr hilfreich, aber vielleicht würde die Verfügbarkeit in anderen Sprachen helfen. Ich sehe, dass einige Kollegen Probleme mit Englisch haben, daher wären lokale Ansprechpartner hilfreich. Review collected by and hosted on G2.com.

What problems is Responsive, formerly RFPIO solving and how is that benefiting you?

Die wichtigste Hilfe von Responsive besteht darin, dass es uns dabei hilft, sehr schnell ein Projekt (RFP) zu organisieren und die Leute superschnell einzubeziehen. Wir verbessern die Kommunikation, da alle Nachrichten im Tool verfügbar sind und wir eine Papierverfolgung führen. Review collected by and hosted on G2.com.

Søren B.
SB
Head of Bid Management - Department in Commerciel Legal Services
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Responsive, formerly RFPIO?

At Kamstrup LLC, we decided to implement the Responsive platform for North America. This has been a success for our bid team and we have achieved a more streamlined process and management of responsibilities on one platform for answering bids and better bid management. Collaboration, sharing of content and an overview are essential for us. Now we are starting up with our EMEA region bid teams. So far we haven't come across any features we miss or can't configure ourselves. The content library is central to us, and we expect an even better use of resources and a higher quality in our bid response.

We use SSO for user login and have plans for integration toward MS CRM, Team and Onedrive for file handling.

Responsive has very strong Help functions with easy to use examples. Review collected by and hosted on G2.com.

What do you dislike about Responsive, formerly RFPIO?

At the moment we have not find areas we don´t like. We have been able to configur additional parameters/data via Custom Fields. A commen overview for Q&A Pairs with Tags, Comment and Flags could be usefull, but can probably be configured since the system is very flexible. Review collected by and hosted on G2.com.

What problems is Responsive, formerly RFPIO solving and how is that benefiting you?

Having One commen Library across Business Units and Regions. A better Project overview. Better resource allocation and collaboration. Review collected by and hosted on G2.com.

GR
RFP Administrator
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Responsive, formerly RFPIO?

Responsive is a fantastic tool for managing the RFP process. Its interface is clean and easy to use, making complex tasks simple. Collaboration is smooth, with team members able to work together seamlessly.

The content library is a standout feature since it stores previous responses for quick reuse. This saves a lot of time and ensures consistency in our proposals.

Responsive is flexible and can grow with our organization, adapting to our needs. It has become a key part of our operations.

Customer success is excellent. Jody is always ready to help and quick to answer any questions we have. This has been a big plus in our experience with Responsive. Review collected by and hosted on G2.com.

What do you dislike about Responsive, formerly RFPIO?

The platform can feel overwhelming at times. The many features and options can be confusing for our new users (SMEs). It also takes time to learn the full range of functions.

The Auto Respond feature, while helpful, does not have great match confidence. However, we are in the process of reviewing/updating our answer library content so hopefully this will help with the auto-respond accuracy. Review collected by and hosted on G2.com.

What problems is Responsive, formerly RFPIO solving and how is that benefiting you?

Responsive has been a game changer in solving our RFP management challenges. For our small team, staying on top of daily tasks, collaborating with SMEs and meeting tight deadlines was a constant struggle. The content library especially, simplifies response creation, reducing time spent on each RFP. This has allowed us to manage multiple projects efficiently and ensure consistency in our responses. Review collected by and hosted on G2.com.

SR
Proposal Support Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Responsive, formerly RFPIO?

A perfect tool to help you find your responses quickly which integrates very easily into the workflow. Multiple options and filters to narrow down searches. Review collected by and hosted on G2.com.

What do you dislike about Responsive, formerly RFPIO?

I have faced some interface glitches although nothing major that hindrances my work process. I am not sure if it has a functionality where the users could rate a response and that way it shows up as the most used and relevant response. The AI does a pretty decent job on days but I am sure that it will evolve into a much more intelligent and relevant soon. Review collected by and hosted on G2.com.

What problems is Responsive, formerly RFPIO solving and how is that benefiting you?

As a beginner to proposal management, I was quite blown away as how efficiently Responsive could extract and label questions [ almost 7 out of 10 times ] from the documents, the auto repsonse suggestion is very helpful. Although it requires human intervention, being a newbie it does give me a wide overview of all the possible responses. The allocation workflow is easy to adapt to. Managing authors, reviewers and assigning tasks are very simple. I believe the UI/UX is very intuitive and user friendly. Saves a lot of time especially during a tight deadline. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Responsive, formerly RFPIO?

- We use the intake feature on RFPIO for sending requests to concerned teams

- Teams are getting timely alerts and we are able to track the status efficiently

- I am a business user, however from the looks of it, it feels that we can customize the tool per our needs

- SSO works great Review collected by and hosted on G2.com.

What do you dislike about Responsive, formerly RFPIO?

- The new upgrade in UI, is making it tough for me to navigate, I am used to the old UI Review collected by and hosted on G2.com.

What problems is Responsive, formerly RFPIO solving and how is that benefiting you?

- Embedded templates

- Status tracking of projects

- Hosting relevabt docs at one place

- SSO Review collected by and hosted on G2.com.

Raven K.
RK
Proposal and Marketing Writer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Responsive, formerly RFPIO?

It creates a central repository where all good proposal content is kept. This makes it especially easy for remote offices to have equal access to the same items. Review collected by and hosted on G2.com.

What do you dislike about Responsive, formerly RFPIO?

It can be confusing at first, but once you learn the terminology and understand what each component is, it gets easier. Review collected by and hosted on G2.com.

What problems is Responsive, formerly RFPIO solving and how is that benefiting you?

It creates a central place to maintain all helpful proposal information. It makes it easy enough for any proposal coordinator to pick up a proposal for someone else even if they are not familiar with the work. Review collected by and hosted on G2.com.

Michael F.
MF
Director of Marketing
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Responsive, formerly RFPIO?

Responsive is designed by solicitation responders--no doubt about it. The features help us organize and maintain an efficient and reliable answer library even while responding fast to RFPs. Review collected by and hosted on G2.com.

What do you dislike about Responsive, formerly RFPIO?

I've yet to click with Responsive's Microsoft Word-based export template feature. Microsoft Word is difficult to automate efficiently, even with a high-end interface like Responsive, so it's tough that that's the only option. Rather than trying to translate Responsive's style mapping into a useful Word template, we just export our content from Responsive and give it to our graphic designer. Review collected by and hosted on G2.com.

What problems is Responsive, formerly RFPIO solving and how is that benefiting you?

Responsive brings us faster RFP responses with reliable answer recommendations, quick stakeholder assignments, and visual progress indicators. The visual progress indication makes completing an RFP a little more fun. Your library of answer recommendations is intuitive to maintain with valuable features like tagging, keyword searching and filtering, cyclical review, and duplication prevention. Review collected by and hosted on G2.com.