Video Reviews
1,117 Responsive, formerly RFPIO Reviews
Overall Review Sentiment for Responsive, formerly RFPIO
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Clear processes and transparent Turn Around Time and responses help cross-functional collaboration with minimal time involved. Helps support customers in efficient way Review collected by and hosted on G2.com.
Initial usage will be a little time consuming as it requires clarity of process, again it depends on the level of enablement by the company to their users Review collected by and hosted on G2.com.
Responsive's efficiency, innovative features, and excellent user experience make it an indispensable tool for businesses looking to streamline their proposal processes and enhance their productivity. Additionally, the customer support team, Product team, CSM's and training team are incredible. They are always quick to respond, provide solutions or work on product enhancements to continually address the needs of clients. Review collected by and hosted on G2.com.
Requirements Analysis is the least utilized for our company currently. It would be beneficial to be able to prompt the tool to shred a document using specific prompts, and ask to sumarize in a specific word count. Much like CoPilot. I.e Sumarize Scope of work, deliverables, experience in 300 words. Review collected by and hosted on G2.com.
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I love how customizable the solution is including flexible custom fields for defining & capturing metadata specific to fit your business needs. I also like their Help Center documentation and Learning Academy, it's comprehensive and we're able to in-depth product information and training tutorials - otherwise their support staff are very helpful. The Report Templates and Custom Reporting options are great and the data visualization/dashboard features is a nice bonus. Review collected by and hosted on G2.com.
I dislike the recent UI changes. While the updates themselves are good and make sense, it now takes extra time to learn the new UI and update our internal documentation. Additionally, unless your entire organization is bought into this solution, you could run into gaps with your content library if subject matter experts and content creators are not fullfilling their ownership roles and completing their content reviews or continuously adding new materials. Review collected by and hosted on G2.com.
Wir verwenden es häufig für allgemeine Statistiken darüber, an welchen Projekten wir teilnehmen und an welchen wir uns nicht beteiligen, und extrapolieren dann Berichte für unser Top-Management. Wir nutzen es auch für das Projektmanagement und beziehen so viele SME wie möglich in die Zusammenarbeit im selben Projekt ein.
Darüber hinaus können sich neue Kollegen sehr schnell und ohne viel Anleitung an die Arbeit gewöhnen. Was auch sehr hilfreich ist, da sich das Tool sehr schnell in neue Abläufe integrieren lässt. Review collected by and hosted on G2.com.
Ich denke, dass die automatische Analyse von RFP-Dokumenten zur baldigen Identifizierung von Fragen und Abschnitten noch einige Verbesserungen erfordert. Außerdem wäre es großartig, wenn das Tool mehr Unterstützung bei der Organisation von Inhalten bieten würde. Ich denke, unsere Bibliothek ist immer noch unser schwächster Punkt.
Das Kundendienstteam ist sehr hilfreich, aber vielleicht würde die Verfügbarkeit in anderen Sprachen helfen. Ich sehe, dass einige Kollegen Probleme mit Englisch haben, daher wären lokale Ansprechpartner hilfreich. Review collected by and hosted on G2.com.
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At Kamstrup LLC, we decided to implement the Responsive platform for North America. This has been a success for our bid team and we have achieved a more streamlined process and management of responsibilities on one platform for answering bids and better bid management. Collaboration, sharing of content and an overview are essential for us. Now we are starting up with our EMEA region bid teams. So far we haven't come across any features we miss or can't configure ourselves. The content library is central to us, and we expect an even better use of resources and a higher quality in our bid response.
We use SSO for user login and have plans for integration toward MS CRM, Team and Onedrive for file handling.
Responsive has very strong Help functions with easy to use examples. Review collected by and hosted on G2.com.
At the moment we have not find areas we don´t like. We have been able to configur additional parameters/data via Custom Fields. A commen overview for Q&A Pairs with Tags, Comment and Flags could be usefull, but can probably be configured since the system is very flexible. Review collected by and hosted on G2.com.
Responsive is a fantastic tool for managing the RFP process. Its interface is clean and easy to use, making complex tasks simple. Collaboration is smooth, with team members able to work together seamlessly.
The content library is a standout feature since it stores previous responses for quick reuse. This saves a lot of time and ensures consistency in our proposals.
Responsive is flexible and can grow with our organization, adapting to our needs. It has become a key part of our operations.
Customer success is excellent. Jody is always ready to help and quick to answer any questions we have. This has been a big plus in our experience with Responsive. Review collected by and hosted on G2.com.
The platform can feel overwhelming at times. The many features and options can be confusing for our new users (SMEs). It also takes time to learn the full range of functions.
The Auto Respond feature, while helpful, does not have great match confidence. However, we are in the process of reviewing/updating our answer library content so hopefully this will help with the auto-respond accuracy. Review collected by and hosted on G2.com.
A perfect tool to help you find your responses quickly which integrates very easily into the workflow. Multiple options and filters to narrow down searches. Review collected by and hosted on G2.com.
I have faced some interface glitches although nothing major that hindrances my work process. I am not sure if it has a functionality where the users could rate a response and that way it shows up as the most used and relevant response. The AI does a pretty decent job on days but I am sure that it will evolve into a much more intelligent and relevant soon. Review collected by and hosted on G2.com.
- We use the intake feature on RFPIO for sending requests to concerned teams
- Teams are getting timely alerts and we are able to track the status efficiently
- I am a business user, however from the looks of it, it feels that we can customize the tool per our needs
- SSO works great Review collected by and hosted on G2.com.
- The new upgrade in UI, is making it tough for me to navigate, I am used to the old UI Review collected by and hosted on G2.com.
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It creates a central repository where all good proposal content is kept. This makes it especially easy for remote offices to have equal access to the same items. Review collected by and hosted on G2.com.
It can be confusing at first, but once you learn the terminology and understand what each component is, it gets easier. Review collected by and hosted on G2.com.
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Responsive is designed by solicitation responders--no doubt about it. The features help us organize and maintain an efficient and reliable answer library even while responding fast to RFPs. Review collected by and hosted on G2.com.
I've yet to click with Responsive's Microsoft Word-based export template feature. Microsoft Word is difficult to automate efficiently, even with a high-end interface like Responsive, so it's tough that that's the only option. Rather than trying to translate Responsive's style mapping into a useful Word template, we just export our content from Responsive and give it to our graphic designer. Review collected by and hosted on G2.com.