Responsive, formerly RFPIO Reviews & Product Details

Responsive has significantly improved our ability to respond to RFXs faster and more effectively, especially during the initial stage of the response process. The Content Library and Ask (AI) features allow us to centralize and reuse high-quality, approved content, which means we’re no longer starting from scratch each time. With a curated library of pre-approved responses and supporting documentation, we eliminate repetitive writing and quickly insert accurate, compliant answers into proposals. Our team can quickly locate relevant answers, tailor them to the specific opportunity, and collaborate seamlessly, often in real-time. It’s helped reduce turnaround time, maintain consistency in our messaging, and ensure that our responses align with our brand voice and strategic goals. Ultimately, it’s freed us up to focus more on strategy and less on the mechanics of response management.

Customer support is quick to respond and open to ideas and building customizations for clients.

We monitor submission progress and team performance through Responsive’s dashboards, which provide at-a-glance views of task completion and outstanding items. We analyze the most frequently used content that needs updates, helping us maintain a relevant and practical knowledge base over time.

Since purchasing, we have used Responsive for all RFX responses. Review collected by and hosted on G2.com.

One of the less helpful aspects of using Responsive is that while it excels at centralizing content and streamlining response collaboration, it can feel a bit rigid when customizing more complex or non-standard proposals. The platform is optimized for high-volume, standardized RFPs, which is great in many cases, but for more tailored responses or creative proposals, the interface and process can feel a bit limiting.

Additionally, while the content library is a powerful feature, keeping it clean and current can become a significant maintenance task, especially if you have many contributors or if your offerings change frequently. Content quality can degrade without strong governance, impacting response efficiency and accuracy.

Another challenge is the initial setup process of creating the Project response Q&A template. While Responsive provides a structured framework to get started, that structure isn't always easily configurable to fit unique intake needs. It often requires several attempts before the output is satisfactory.

The cost for full access for users is high compared to other platforms.

Finally, integration with specific third-party tools and CRMs can sometimes require additional configuration or workarounds to meet specific organizational needs, which may not be as seamless as marketed. Review collected by and hosted on G2.com.

Responsive (formerly RFPIO) is a very convenient and intuitive tool. It is easy to use and it provides an array of features to help and smooth our work. I have been using it on a daily basis due to the high volume of RFPs/RFIs and don't want to imagine this work without Responsive (formerly RFPIO).

I am also pleasantly surprised by the level of knowledge any customer support person has. The Team is always available and they can quickly spot the challenge I am facing and give the reason why. Review collected by and hosted on G2.com.

So far, 5 months later, nothing to dislike. Review collected by and hosted on G2.com.

Collaborative partnership with Responsive

Excellent support from Responsive / Customer support

Functional cloud solution

Simple and clear

Responsive was already more than 2 years ago the market leader in our research, having combined classic bid project management and AI functionality in one tool and not just on marketing slides. Review collected by and hosted on G2.com.

Low clarity with large and very large bids

Lack of section consideration in the content library module Review collected by and hosted on G2.com.

We purchased only the library and it's fantastic to have all of our content searchable, in a google-like way. It's also easy to use, intuitive searching features. We formerly had documents scattered throughout our drives and no one could find anything and we continually reinvented the wheel.

Our customer support rep Maddie was fantastic. Review collected by and hosted on G2.com.

The cost - it's not an inexpensive product (library only) but it's worth it. we use Responsive nearly every day for our proposals. Review collected by and hosted on G2.com.

Its best feature is its powerful functionality for importing and working with Excel spreadsheets and Word documents to generate RFP question sets. It makes what could be a very slow and cumbersome process streamlined and relatively easy, with practice. Review collected by and hosted on G2.com.

Over time, duplicate questions and answers make their way into the repository and when I am cleaning them up there is no way to flag a question or answer duplicate as 'ignore' for the duration of my deduplication session. This is frustrating as there are always questions or answers that do not need to be deduplicated e.g., a similar answer for two differently tagged products, and they still show as needing deduplication in the results list and I have to manually skip past them. A way to hide a question or answer from the list whilst working on them would be brilliant. Review collected by and hosted on G2.com.

The content library and collaborative option (multiple people working on the same project doc at the same time). There have been recent improvements made to the tool where the quality of the answer recommendations have been improved. The tool also offers an additional AI-related features. Review collected by and hosted on G2.com.

While the tool works quite well when one uploads excel files, one may face issues if they upload excels with macros. Additionaly, there have been some issues when it comes to uploading files in WORD or PDF formats (we have been working with the Responsive team to get this issue solved). Review collected by and hosted on G2.com.

the tool has been a huge timesaver for us, easy compliance matrices, starter content for writers. It has definitely provided a more efficient less stressful approach to writing proposals. Review collected by and hosted on G2.com.

i would like a voice driven capability- example: upload file xyz from my downloaded files folder, analyze the file and find me representative past performance that we have and which partners we used for similar efforts.

Also, a way for us to rank partners Review collected by and hosted on G2.com.

Good support from Customer Success Manager and Technical Support. The user interface is simply designed, clear, and easy to understand in operation. Review collected by and hosted on G2.com.

Clear visual separation in the overview section from the individual documents is not present, which makes it especially difficult to maintain an overview in larger tenders (collapsed view missing). Lack of consideration of the section input in the content library in the recommendations for a project. Review collected by and hosted on G2.com.

- Simple interface

- Powerful editing tools

- Content library segmentation, authors and ownership are easy and effective

- Convenient content review tools

- Helpful staff / customer support Review collected by and hosted on G2.com.

- Has trouble with complexly formatted RFI documents. Mapping the RFI into the system to prepare your response can be very tricky and time-consuming. I'm not sure that any competitor has solved this though. It's largely a function of the illogical formatting that is used by clients in the build-out of these assessment tools. Review collected by and hosted on G2.com.