Top Rated ResiDex Alternatives
We like that everything we need to chart for is in one place. Easy to pull reports on whatever you may need. And the customer service is outstanding when we have surveys. Review collected by and hosted on G2.com.
The only thing I can think of is that Scheduled Activities can't be set forever. We have a base week, but every month I have to go in and reset them to the same. Review collected by and hosted on G2.com.
6 out of 7 Total Reviews for ResiDex
With RTasks software, I can focus on the important data, and not get stuck in checking a bunch of irrelevant boxes. Assessments and incident reports cue me by asking relevant questions, and those answers are used to automatically create dozen of required reports and policies, each also customizable in collaboration with our RTasks rep. I'm a 411 level user, which means I've met with ResiDex staff to get more in-depth training and now can make RTasks work for our organization on a highly-individualized level with just a few clicks. If I do have a question or a suggestion, I always get quick follow ups from our rep, either implementing changes or directing me to another solution. If I am tackling a particular project, I'm always able to make an appointment to have all my questions answered at once. They keep track of the MN requirements for Assisted Living Facilities, so I trust that we will always be up to date addressing the latest survey trends. Their Audits function makes creating infection control policies and Emergency Preparedness so straightforward. I am really looking forward to integrating our orientation and nursing delegation process into RTasks with the LMS expansion coming up. Tracking potential residents through the Prospects profile helps keep all my data in one place, accessible to those who need it, and carries over into their resident profile with a few clicks. We use the eFax service so visit notes and new order are received by RTasks where I can process them immediately, and not have to wait to find them laying in a tray on our fax machine. They even have a drag/drop site (RTasks Send) to share with families who want to securely send us important documents. With RTasks, I'm able to manage my staff training, disciplinary history, supervisions, certifications, and track their compliance with reading care plans and charting. I am on-call at other facilities and can easily look through charts to know what are the latest updates on a resident. If RTasks could manage my own household too, I'd probably sign up for it at home! Review collected by and hosted on G2.com.
I came from using Epic, so there are times I wish I could access info from multiple areas, rather than having to pull up a different area of the chart. Review collected by and hosted on G2.com.
It has helped us streamline all of our charting, our notes to staff, service agreements, and much more. They continually add to this platform to help our assisted living facility continue to provide the best service possible for our residents. Review collected by and hosted on G2.com.
We have not found anything that we have not liked on this platform at this time. When we have run into issues, we have been able to call ResiDex and they have responded and created updates to our system to allow us to do what we need the system to do. They are very user-friendly in this capacity. Review collected by and hosted on G2.com.
I enjoy that ResiDex is very user-friendly. ResiDex also offers a very accommodating support staff that can always answer any questions that do come up. ResiDex also has many great features that incorporate so much more than just the client and staff records. Review collected by and hosted on G2.com.
It can be a little harder to fax multiple documents at one time. We have to print and scan them so they are one document to fax. It isn't the worst, but it isn't as efficient as I would like. Review collected by and hosted on G2.com.
We have been using this program for many years and what makes them above all else for us is their dependability. They are not EPIC--and that's a good thing. They have the time and dedication to listen to their customers because they are available. Review collected by and hosted on G2.com.
If there is something that doesn't work for us we are able to talk to the company about changing it. They are always available and will listen to the requests that we make. Review collected by and hosted on G2.com.
I use ResiDex everyday at work, We use it to clock in and out, pass medications, make reports, set up task, and etc. I like that it is totally customization Review collected by and hosted on G2.com.
Some of the parts of Residex seem half done, They have a way to clock in but they don't have a good way to make a schedule for our employees Review collected by and hosted on G2.com.
Simplistic, Resident Care Service Plans, ability to assign users to tiers of use Review collected by and hosted on G2.com.
The software is antiquated with very little options for reports; queries or connecting with other platforms Review collected by and hosted on G2.com.
