223 Rent Manager Reviews
Overall Review Sentiment for Rent Manager
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Technical support is most helpful. Anytime I have an issue with anything they are always there to quickly solve that issue.
What I like best about Rent Manager is the ease of the application. It is quick and easy to navigate the software system. Review collected by and hosted on G2.com.
What's not to like with Rent Manager. To date I have been very happy as a user of the software. Review collected by and hosted on G2.com.
The "Dashboard" tab as well as the "Incoming Calls" tab and how prospect/tenant profile comes up when they call in. Review collected by and hosted on G2.com.
When clicking on prospect's name on the "Recent Online Application" it doesn't redirect you immediately to their Profile. Review collected by and hosted on G2.com.
Their staff makes all the difference in the world! Everyone I've come in contact with has been so nice, patient, and helpful! I never feel like I'm on my own. All I have to do is reach out, and someone will quickly answer my question or resolve my issue. Finding people with strong customer service skills who are always willing to go above and beyond is clearly a top priority for Rent Manager! Review collected by and hosted on G2.com.
The only thing I've had a problem with is Web Template Suites. In my opinion, both the initial setup fee and the monthly fees are way overpriced. Review collected by and hosted on G2.com.
Rent Manager provides a full accounting platform, fully customizable, compatible with most stack providers with complete integration; and, has numerous additional functions based on your current needs and systems. The customer support is second to none, and 90%+ of the time, they are on the phone with you within five minutes or less, when called. Review collected by and hosted on G2.com.
There is a strong learning curve, so don't expect to jump in and fully understand all of the capabilities. Once it is learned, it performs most functions with very few keystrokes. Review collected by and hosted on G2.com.
The Customer Service technicians are always polite and professional. Usually, my problems are solved within minutes, and they provide great explanations on how to avoid my errors from occuring again. Review collected by and hosted on G2.com.
I haven't encountered a "downside." My clients expect me to say that I use a competetor, and when I explain who I use, they are typically fine with not recognizing the software name. Review collected by and hosted on G2.com.
RM is easy to use and allows us to manage everything in one software program because there are so many possible integrations. Jessica Weatherly is our personal customer support person and she is fantastic. Responsive, knowledgeable and always willing to assist. Review collected by and hosted on G2.com.
Nothing to dislike. We've been using the program since 2009. Review collected by and hosted on G2.com.
The absolute shining stars with RM are the support staff. There are a lot of configurations associated with the software so being able to get on the phone with knowledgeable support has been a life saver as well as the help button. Review collected by and hosted on G2.com.
It took some getting used to but now that I am, there's so much I can do within it. Review collected by and hosted on G2.com.
the workflow option, reports that you can export and ease of creating templates Review collected by and hosted on G2.com.
Nothing, The program is crucial and convenient for every day business operations Review collected by and hosted on G2.com.
I like how Rent Manager is very user friendly, The implementation team does a great job going through all the aspects from setting up the account to adding all your data and properties. Review collected by and hosted on G2.com.
I have been using rent manager for not a very long period of time but so far their nothing i strongly dislike. It is making my job a little easier so i can't complain! Review collected by and hosted on G2.com.
