225 Rent Manager Reviews
Overall Review Sentiment for Rent Manager
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Fantastic rental software that allows you to keep all tenant information, correspondence, move-in/out photos, payments, and everything else you may need together in one easy to use place Review collected by and hosted on G2.com.
It isn't great for accounting. It is hard sometimes to find and create all the end-of-year accounting forms needed; W-9s, 1099s, etc. We always used a second software to finish the accounting. Review collected by and hosted on G2.com.
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Rent Manager is a very easy software to use. If you make a mistake, you can delete or roll back to correct this error. Review collected by and hosted on G2.com.
One major issue with this software is that it doesn't prorate the monthly charges and if you have a mid month charge, it will not post with the first of the month rent roll posting. Review collected by and hosted on G2.com.
The ease of using it. All online and works fir accounting and property management Review collected by and hosted on G2.com.
The fee glitches here and there.sometimes something doesn't post correctly but easily fixable Review collected by and hosted on G2.com.
I really like the text feature - communication with tenants, owners, and vendors is paramount to streamlining the work. As I learn more about it, it truly is an amazing tool. Review collected by and hosted on G2.com.
It is a bit clunky and crashes and I would like to be able to copy and paste text/phone numbers from the texting feature. Review collected by and hosted on G2.com.
I like the ability to create your own processes and adapt Rent Manager to your scale of operations. Additionally, the integrations such as RMvoip, texting, RM app, has really added a whole new element to how we operate.. Review collected by and hosted on G2.com.
Rent Manager is a truly robust platform and it is daunting task to get past the initial learning curve, however, once you put in the initial time it becomes second nature. Review collected by and hosted on G2.com.
Rent Manager's overall system setup makes it easy to use - with search function tools to help when implementing new features or applications. Additionally, the support the service team provides is top notch - we receive reliable support from their customer service team and our dedicated Account/Support Manager. One of the biggest benefits to using Rent Manager is the ability to customize the applications to suit how we manage our day-to-day business. Review collected by and hosted on G2.com.
We have had some sporadic down time issues related to server activity on the back-end of the application - but those times have been very minimal and we find the support team extremely responsive when there is an issue. Review collected by and hosted on G2.com.
Rent Manager is the perfect solution for property management companies; it combines all aspects of our business from property manager tasks to accounting and management. Customer service is top notch, available to answer any and all questions in an easily understandable manner while remaining friendly and patient. Adding new features is a breeze as well thanks to their knowledgeable staff. Review collected by and hosted on G2.com.
Cannot think of much we don't like about Rent Manager. Review collected by and hosted on G2.com.
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Rent Manager is incredibly flexible, while also being very user friendly.
The capabilities of the system are unmatched, and they are still very actively developing the software and adding new features. Review collected by and hosted on G2.com.
The system relies on Remote Desktop, which occasionally can cause problems (mostly lag). Review collected by and hosted on G2.com.
You can easily run the finances and business management of 30+ properties, but still have enough detail to send individual emails to a specific resident while using the software. Review collected by and hosted on G2.com.
There isn't much of a training program, just webinars and the now inaccessible Knowledge Base. Review collected by and hosted on G2.com.
The customer services is superb and extremely easy to navigate the software. Review collected by and hosted on G2.com.
There is no option to batch enter transactions. (ie deposits, credit card charges) Review collected by and hosted on G2.com.