Save to My Lists
Paid
Claimed

Rent Manager Reviews & Product Details - Page 18

Rent Manager Overview

What is Rent Manager?

Rent Manager is award-winning property management software built for residential, commercial, manufactured-housing, associations, and short-term-stay portfolios of any size. The program’s fully customizable features include a double-entry accounting system, maintenance management/scheduling, marketing integration, mobile applications, more than 450 insightful reports, and an API that integrates with the best PropTech providers on the market. Users can access their data anywhere—in the field, on an emergency maintenance call, in the office, or at home. Rent Manager offers flexible platform options like Rent Manager Online and Rent Manager Express, as well as mobile tools like rmAppSuite Pro and rmResident. Accept payments, complete inspections, run reports, communicate with tenants, and so much more. Choose a software solution that’s as adaptable as you are.

Rent Manager Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

Rent Manager is a powerful property management and accounting tool.


Seller Details
Company Website
Year Founded
1987
HQ Location
Cincinnati, OH
Twitter
@RentManager
1,564 Twitter followers
LinkedIn® Page
www.linkedin.com
497 employees on LinkedIn®
Description

Incorporated in 1987 and headquartered in Cincinnati, Ohio, London Computer Systems (LCS) develops innovative business technologies used in all 50 states and several global markets.LCS products and services include Rent Manager property management software, NDT VoIP telephone systems, LCS IT Services, and Web Development and Design Services. Our expert IT and Web Development teams deliver complete network design, implementation, and support; data security and backup solutions; and custom website development services.At LCS, we leverage technology and unmatched customer service to propel your business forward. For more information about how we can support and advance your operation, visit LCS.com.


JH
Overview Provided by:

Recent Rent Manager Reviews

Rolanda C.
RC
Rolanda C.Small-Business (50 or fewer emp.)
4.0 out of 5
"Rent Manager Experience"
I think the best thing about Rent Manager is Team Purple and how quick they are in responding. Also recently, they rolled out the Prospect Dashboar...
Kari C.
KC
Kari C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Rent Manager Review"
I love Rent Manager! It’s user friendly and the customer support is top notch!
Alexia C.
AC
Alexia C.Small-Business (50 or fewer emp.)
4.0 out of 5
"The best property management system I’ve used making operations seamless and efficient."
exceptional customer support, remote assistance
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Rent Manager Media

Rent Manager Demo - Dashboard
Welcome to Rent Manager
Rent Manager Demo - Short Term Rentals Calendar and Reservations
The Make Ready Board, part of the Make Ready Process, displays units that are assigned a make ready process with color-coded statuses for the associated Service Issues and Inspections.
Rent Manager Demo - rmAppSuite Pro
Redeveloped with new features and fully integrated with your Rent Manager 12 database, rmAppSuite Pro gives users the freedom to work anywhere. Available for Android and iOS, this solution streamlines workflow efficiency by requiring fewer clicks to complete tasks, delivering enhanced searchabili...
Rent Manager Demo - Tenant Details Dashboard
Review important resident information on one screen.
Rent Manager Demo - Make Ready Board
The Make Ready Board, part of the Make Ready Process, displays units that are assigned a make ready process with color-coded statuses for the associated Service Issues and Inspections.
Rent Manager Demo - Tenant Web Access Portal (TWA)
Tenant Web Access is a secure portal that allows your customers to access their account online and complete necessary tasks
Play Rent Manager Video

Official Downloads

Answer a few questions to help the Rent Manager community
Have you used Rent Manager before?
Yes

225 Rent Manager Reviews

4.7 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
225 Rent Manager Reviews
4.7 out of 5
225 Rent Manager Reviews
4.7 out of 5

Rent Manager Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Rent ManagerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Rent Manager?

Fantastic rental software that allows you to keep all tenant information, correspondence, move-in/out photos, payments, and everything else you may need together in one easy to use place Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

It isn't great for accounting. It is hard sometimes to find and create all the end-of-year accounting forms needed; W-9s, 1099s, etc. We always used a second software to finish the accounting. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Having the ability to complete inspections and upload inspection images right from my phone to the desktop version has been excellent. Also, having the ability to check payments on my phone has been extremely helpful. Review collected by and hosted on G2.com.

Kathy  P.
KP
Operations Accounting VP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Rent Manager?

Rent Manager is a very easy software to use. If you make a mistake, you can delete or roll back to correct this error. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

One major issue with this software is that it doesn't prorate the monthly charges and if you have a mid month charge, it will not post with the first of the month rent roll posting. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Currently , I don't have any open issues with Rent Manager. A major benifit was when they added the recurring journal entries. This is a time saver for month end close. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review! Please reach out to our Support team - there is a way to prorate monthly charges during initial setup and they can look into the mid-month charge setup as well.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Rent Manager?

The ease of using it. All online and works fir accounting and property management Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

The fee glitches here and there.sometimes something doesn't post correctly but easily fixable Review collected by and hosted on G2.com.

Recommendations to others considering Rent Manager:

Get this software if you are in the property management industry Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

We use it fir our accounting system and fir property management as well as service issues Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rent Manager?

I really like the text feature - communication with tenants, owners, and vendors is paramount to streamlining the work. As I learn more about it, it truly is an amazing tool. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

It is a bit clunky and crashes and I would like to be able to copy and paste text/phone numbers from the texting feature. Review collected by and hosted on G2.com.

Recommendations to others considering Rent Manager:

I definitely think Rent Manager is a vast program with a lot of functions I've yet to learn about. The more you learn and use it the better it becomes in helping streamline the work. The call-in help line is fantastic and has helped me figure out many different user errors. The functionality and the support are definitely reasons to consider this program. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Learning how to set up project manager is great - with several properties due for inspections and license renewals, project manager has really helped group all those properties together for easier 'at a glance' updates. Really like the template manager as well - Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review! If you run into a lag or crash issue in the future, please reach out to our support team at 800-669-0871 option 4 so we can look into this as soon as possible.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rent Manager?

I like the ability to create your own processes and adapt Rent Manager to your scale of operations. Additionally, the integrations such as RMvoip, texting, RM app, has really added a whole new element to how we operate.. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Rent Manager is a truly robust platform and it is daunting task to get past the initial learning curve, however, once you put in the initial time it becomes second nature. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

The biggest things that I've started to tackle with Rent Manger are: Tracking Tenant Payments, Tenant Communication, Accounting, and Maintenance. 1. At this moment we have 100% accountability of our tenant payments and in 2021 we'll be able to start strictly enforcing late fees. 2. 95% of all of tenant communication is now captured in Rent Manger through either texts, emails, voice mails, call recordings. This has allowed us to keep the facts straight and assisted greatly in following up with tenants. 3. Since rent payments are tracked already in Rent Manager I have started to use it maintain my books within the accounting software of Rent Manager. This has greatly assisted in general tracking of expenses but also for Annual Bank requirements where a balance sheet or profit and loss statement is required. 4. I'm just transitioning to the maintenance portion of Rent Manager but hope to start tracking all maintenance requests and using it assist us in developing our maintenance crew's weekly priorities. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you so much for your review!

Verified User in Real Estate
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Rent Manager?

Rent Manager's overall system setup makes it easy to use - with search function tools to help when implementing new features or applications. Additionally, the support the service team provides is top notch - we receive reliable support from their customer service team and our dedicated Account/Support Manager. One of the biggest benefits to using Rent Manager is the ability to customize the applications to suit how we manage our day-to-day business. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

We have had some sporadic down time issues related to server activity on the back-end of the application - but those times have been very minimal and we find the support team extremely responsive when there is an issue. Review collected by and hosted on G2.com.

Recommendations to others considering Rent Manager:

Take advantage of all of the online training resources that are available via Rent Manager University and establish a good working relationship with your Account Manager - as they will be a valuable resource to you as you roll out new applications or integrations. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

We use Rent Manager to support the life cycle management of our prospective and current tenants (lease application, screening, inspections, maintenance/service management, and billing). Additionally, we utilize the A/R and A/P functions. Rent Manager has helped us to fully integrate our tenant screening, collections and Tenant Insurance management processes - our integrations with some of their 3rd party partners has been very successful. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review!

MO
Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Rent Manager?

Rent Manager is the perfect solution for property management companies; it combines all aspects of our business from property manager tasks to accounting and management. Customer service is top notch, available to answer any and all questions in an easily understandable manner while remaining friendly and patient. Adding new features is a breeze as well thanks to their knowledgeable staff. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Cannot think of much we don't like about Rent Manager. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

We recently added VOIP Phone integration with our Rent Manager software. The integration has greatly increased our staff's ability to assist our tenants, though we went through a few hiccups in initially getting the system started. Rent Manager's team was there to guide us through and over these bumps; a task that would have lost countless staff hours if left to us to try and work out (not to mention the stress they saved us from). Rent Manager's team of problem solvers are worth their weight in gold. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you so much for your review Mandy! Our customer support team really appreciates the shout out as well. We hope you enjoy rmVoIP and if you have any questions regarding the new system, don't hesitate to give us a call.

Chris F.
CF
VP of Technology
Commercial Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rent Manager?

Rent Manager is incredibly flexible, while also being very user friendly.

The capabilities of the system are unmatched, and they are still very actively developing the software and adding new features. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

The system relies on Remote Desktop, which occasionally can cause problems (mostly lag). Review collected by and hosted on G2.com.

Recommendations to others considering Rent Manager:

After an exhaustive search in which we vetted Yardi, MRI, and several others, Rent Manager came out on top for features, price, and support. We are very happy with our decision. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

We have replaced Quickbooks and Excel and are saving a massive amount of time on day-to-day operations. We are able to quickly see who is expiring, and can simply email renewals to tenants. Rent Manager is an incredible time saver. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you so much for your review Chris! We're glad to hear Rent Manager has been able to help your team save precious time with your day-to-day operations. If you ever need anything, give us a call at any time.

Verified User in Accounting
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rent Manager?

You can easily run the finances and business management of 30+ properties, but still have enough detail to send individual emails to a specific resident while using the software. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

There isn't much of a training program, just webinars and the now inaccessible Knowledge Base. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Property management can be cumbersome if the management system sucks. This one is one of the better ones. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Rent Manager?

The customer services is superb and extremely easy to navigate the software. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

There is no option to batch enter transactions. (ie deposits, credit card charges) Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

all of our payables and receivables are in one program Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you so much for your review! We would like to help look into batch transactions and helping this process run more smoothly. Please reach out to us at salesinfo@rentmanager.com so we can go over your current process and discuss a few different options we have in the system that could help.