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Rent Manager Reviews & Product Details - Page 17

Rent Manager Overview

What is Rent Manager?

Rent Manager is award-winning property management software built for residential, commercial, manufactured-housing, associations, and short-term-stay portfolios of any size. The program’s fully customizable features include a double-entry accounting system, maintenance management/scheduling, marketing integration, mobile applications, more than 450 insightful reports, and an API that integrates with the best PropTech providers on the market. Users can access their data anywhere—in the field, on an emergency maintenance call, in the office, or at home. Rent Manager offers flexible platform options like Rent Manager Online and Rent Manager Express, as well as mobile tools like rmAppSuite Pro and rmResident. Accept payments, complete inspections, run reports, communicate with tenants, and so much more. Choose a software solution that’s as adaptable as you are.

Rent Manager Details
Product Website
Languages Supported
English
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Product Description

Rent Manager is a powerful property management and accounting tool.


Seller Details
Company Website
Year Founded
1987
HQ Location
Cincinnati, OH
Twitter
@RentManager
1,564 Twitter followers
LinkedIn® Page
www.linkedin.com
497 employees on LinkedIn®
Description

Incorporated in 1987 and headquartered in Cincinnati, Ohio, London Computer Systems (LCS) develops innovative business technologies used in all 50 states and several global markets.LCS products and services include Rent Manager property management software, NDT VoIP telephone systems, LCS IT Services, and Web Development and Design Services. Our expert IT and Web Development teams deliver complete network design, implementation, and support; data security and backup solutions; and custom website development services.At LCS, we leverage technology and unmatched customer service to propel your business forward. For more information about how we can support and advance your operation, visit LCS.com.


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Overview Provided by:

Recent Rent Manager Reviews

Rolanda C.
RC
Rolanda C.Small-Business (50 or fewer emp.)
4.0 out of 5
"Rent Manager Experience"
I think the best thing about Rent Manager is Team Purple and how quick they are in responding. Also recently, they rolled out the Prospect Dashboar...
Kari C.
KC
Kari C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Rent Manager Review"
I love Rent Manager! It’s user friendly and the customer support is top notch!
Alexia C.
AC
Alexia C.Small-Business (50 or fewer emp.)
4.0 out of 5
"The best property management system I’ve used making operations seamless and efficient."
exceptional customer support, remote assistance
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Rent Manager Media

Rent Manager Demo - Dashboard
Welcome to Rent Manager
Rent Manager Demo - Short Term Rentals Calendar and Reservations
The Make Ready Board, part of the Make Ready Process, displays units that are assigned a make ready process with color-coded statuses for the associated Service Issues and Inspections.
Rent Manager Demo - rmAppSuite Pro
Redeveloped with new features and fully integrated with your Rent Manager 12 database, rmAppSuite Pro gives users the freedom to work anywhere. Available for Android and iOS, this solution streamlines workflow efficiency by requiring fewer clicks to complete tasks, delivering enhanced searchabili...
Rent Manager Demo - Tenant Details Dashboard
Review important resident information on one screen.
Rent Manager Demo - Make Ready Board
The Make Ready Board, part of the Make Ready Process, displays units that are assigned a make ready process with color-coded statuses for the associated Service Issues and Inspections.
Rent Manager Demo - Tenant Web Access Portal (TWA)
Tenant Web Access is a secure portal that allows your customers to access their account online and complete necessary tasks
Play Rent Manager Video

Official Downloads

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225 Rent Manager Reviews

4.7 out of 5
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225 Rent Manager Reviews
4.7 out of 5
225 Rent Manager Reviews
4.7 out of 5

Rent Manager Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Rent ManagerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

It does everything we need and then some. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

The limits that our managers put on access to features. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

1. Record keeping

2. Communications

3. automating repetitive tasks Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review!

Verified User in Accounting
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

All the different features and honestly I did not even realize there is software specifically for Property Management. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

You must have good internet. Otherwise, the connection is shotty. I do feel like the system itself is a little outdated but that is just an opinion. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

I have never really had any technical issues. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review! We recommend checking out Rent Manager Express, which is the updated browser version of Rent Manager.

Verified User in Commercial Real Estate
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

Makes accessing information for a large portfolio easy. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

I would like it to be more customizable at the lower price tier. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Organizing tasks , receivables and payables for multipe properties Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review! Rent Manager offers multiple customization options within the base price, including custom reports, letters, custom fields, dashboard layouts, and more. Please reach out to your sales representative and they would be happy to walk you through these included options.

Charles S.
CS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

All type of reports and can create custom reports Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

The service issue Feature and walkthrough inspections Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Collect and keep track of rent Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review! If you would like assistance with the service issue feature and/or inspection templates, please reach out to our support team and they can help look into best practices on this feature for your company.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Rent Manager?

I like Rent Manager because I can work in several properties without logging out and back in. I can view properties separately or in groups, like by ownership. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

There are always improvements that could be made, and Rent Manager is open to suggestions. What's not to like? Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Reporting can be customized to exactly what I need. Customer Support is always available to help me with anything I need. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review!

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Rent Manager?

Absolutely nothing about this. It is the worst PM software I have ever used, except for Yardi. The price is cheep, and you get what you pay for with this program. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

It's awful, the customer service is awful. They will lie to you about upgrades, and launch new features that aren't fully designed or usable. They will nickel and dime you for everything, including thousands for upgrades and intergrations that they will then turn around and sell to thier other clients. Do yourself a favor and use anything else. Paper ledgers are better than this. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

It's not solving or benefitting my company in any way. We spend a fortune to look incompetent because we use this software. Our customers hate it, and think we don't know what we are doing. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Hi there, we're sorry your experience with our software was less than 100%. We would like to learn more about your experience with us so we can do better in the future. Please contact us at info@rentmanager.com with any additional feedback you might have.

Verified User in Consumer Services
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Rent Manager?

It's all-inclusive. You can process payments from residents, pay vendors, and track bank activity in one place. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

I don't really see a downside of using rent manager. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

It helps us keep track of everything related to a resident account. We spend less time using different systems. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review!

Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Rent Manager?

Rent Manager had user defined fields for properties, which made running property specials in your online availability pretty simple. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Rent Manager was not as user friendly as other softwares. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

I'm not currently using Rent Manager any longer. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review. We have recently rolled out quite a few UI/UX changes to our software. If you are ever in the market for property management software again, please give us a call.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Rent Manager?

Tenants can pay online rather than bring in a check or money order if they wish to. This has allowed many tenants the ability to pay online, which is more convenient for them. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

It does not have a way to track gas usage for the tenants, which is not helpful. We continue to have to use another billing company in addition to Rent Manager. A little costly on our end. Review collected by and hosted on G2.com.

Recommendations to others considering Rent Manager:

Make sure it does everything you need and if you have an MHP, then make sure you don't need it to do gas usage because it does not work. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

The problem we are solving is allowing our tenants to pay online, as many of the new tenants have asked. Our tenants have many options, from paying online to paying with a check or money order. Review collected by and hosted on G2.com.

KJ
Accounting
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Rent Manager?

User friendly, easy to learn, has a robust variety of options for tracking all the important data. Ability to have custom reports developed and hands down, the import from excel feature is my favorite. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Open office link for documents review is subpar. Review collected by and hosted on G2.com.

Recommendations to others considering Rent Manager:

So user friendly, easy to setup and easy to teach users with capabilities for so much presentation of data in various scenarios. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Tracking of all financial data over multiple properties easily Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review!