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Rent Manager Reviews & Product Details - Page 15

Rent Manager Overview

What is Rent Manager?

Rent Manager is award-winning property management software built for residential, commercial, manufactured-housing, associations, and short-term-stay portfolios of any size. The program’s fully customizable features include a double-entry accounting system, maintenance management/scheduling, marketing integration, mobile applications, more than 450 insightful reports, and an API that integrates with the best PropTech providers on the market. Users can access their data anywhere—in the field, on an emergency maintenance call, in the office, or at home. Rent Manager offers flexible platform options like Rent Manager Online and Rent Manager Express, as well as mobile tools like rmAppSuite Pro and rmResident. Accept payments, complete inspections, run reports, communicate with tenants, and so much more. Choose a software solution that’s as adaptable as you are.

Rent Manager Details
Product Website
Languages Supported
English
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Product Description

Rent Manager is a powerful property management and accounting tool.


Seller Details
Company Website
Year Founded
1987
HQ Location
Cincinnati, OH
Twitter
@RentManager
1,564 Twitter followers
LinkedIn® Page
www.linkedin.com
497 employees on LinkedIn®
Description

Incorporated in 1987 and headquartered in Cincinnati, Ohio, London Computer Systems (LCS) develops innovative business technologies used in all 50 states and several global markets.LCS products and services include Rent Manager property management software, NDT VoIP telephone systems, LCS IT Services, and Web Development and Design Services. Our expert IT and Web Development teams deliver complete network design, implementation, and support; data security and backup solutions; and custom website development services.At LCS, we leverage technology and unmatched customer service to propel your business forward. For more information about how we can support and advance your operation, visit LCS.com.


JH
Overview Provided by:

Recent Rent Manager Reviews

Rolanda C.
RC
Rolanda C.Small-Business (50 or fewer emp.)
4.0 out of 5
"Rent Manager Experience"
I think the best thing about Rent Manager is Team Purple and how quick they are in responding. Also recently, they rolled out the Prospect Dashboar...
Kari C.
KC
Kari C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Rent Manager Review"
I love Rent Manager! It’s user friendly and the customer support is top notch!
Alexia C.
AC
Alexia C.Small-Business (50 or fewer emp.)
4.0 out of 5
"The best property management system I’ve used making operations seamless and efficient."
exceptional customer support, remote assistance
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Rent Manager Media

Rent Manager Demo - Dashboard
Welcome to Rent Manager
Rent Manager Demo - Short Term Rentals Calendar and Reservations
The Make Ready Board, part of the Make Ready Process, displays units that are assigned a make ready process with color-coded statuses for the associated Service Issues and Inspections.
Rent Manager Demo - rmAppSuite Pro
Redeveloped with new features and fully integrated with your Rent Manager 12 database, rmAppSuite Pro gives users the freedom to work anywhere. Available for Android and iOS, this solution streamlines workflow efficiency by requiring fewer clicks to complete tasks, delivering enhanced searchabili...
Rent Manager Demo - Tenant Details Dashboard
Review important resident information on one screen.
Rent Manager Demo - Make Ready Board
The Make Ready Board, part of the Make Ready Process, displays units that are assigned a make ready process with color-coded statuses for the associated Service Issues and Inspections.
Rent Manager Demo - Tenant Web Access Portal (TWA)
Tenant Web Access is a secure portal that allows your customers to access their account online and complete necessary tasks
Play Rent Manager Video

Official Downloads

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225 Rent Manager Reviews

4.7 out of 5
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225 Rent Manager Reviews
4.7 out of 5
225 Rent Manager Reviews
4.7 out of 5

Rent Manager Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Rent ManagerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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LM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

Rent Manager is super powerful helping us manage 4 property management companies and also our retail florist. Great customer service! Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Wish they was more attention to feature requests that would help us be a bit more efficient and not have to rely on work arounds for some areas. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Rent Manager is an all in one solution for us - managing our real estate and accounting. We love the communication features with our tenants as well as the various automation tools. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review Lori!

Kristina L.
KL
VP of Systems & Analytics
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

Rent Manager is always updating its CRM with features that help automate our SOP's and better streamline our tenant management and tenant relations. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Easier integration via an APP Suite with Salesforce and other web based platforms would be helpful. Although, there is always a work around that we can achieve. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Chat features with Tenants and online applications help us better service our tenants. The VoIP system is also an excellent way for us to have visibility to our team and ensure resident relations remain to our standards. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review! Please let us know which softwares you'd like us to integrate with here: https://www.rentmanager.com/refer-an-integration/ and we will reach out to them to potentially join the program.

AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

It is comprehensive. Everything is in one place. The reports are easy for the owners to understand. Love the portal features & task automation. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

They change things too often. The constant updates for me is too much. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Online rents save us time & staff having to input. Owner portals they can easily get their statements. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review! We are currently on a monthly release schedule for new features and updates. If you ever need assistance with a recent release, please reach out to our support team and they would be happy to help.

Deborah M.
DM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

Easy to use. Customer service is excellent. They dont pass you around. They fix the issue and you are off the phone and back to work quickly. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

They could use some improvements to the email and text blast feature. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

There was an online payment that was in the bank and not on the residents account. She called the third party and got the issue resolved within 5 minutes. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review! Please submit any email and text broadcast ideas to our development team here and we will gladly look into them for you: https://www.rentmanager.com/featurerequest

CA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

Easier to call and get help from a very cheerful customer service rep than trying to figure it out. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

It's a lot to figure out if you have to begin using before taking any of the RMU courses. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

This program addresses all of the situations that present when managing a property Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thanks for your review!

DC
Finance Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Rent Manager?

Rent Manager has been a great software for our company for years. It has numerous features to utilize and offers great technical support as well. We have compared it to other systems who just don't stand up to it. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

There are several things that our company owner wishes that RM would improve, but as I stated before, its competitors have not been able to steal us away. There are quirks that we often have to reach out to tech support for, but overall, we are very pleased. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Rent Manager stores all of our information and provides us a great service to keep all of our information in one place. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review Diana! If there are features you wish to be implemented in Rent Manager, please let us know via our Feature Request form and our research and development team will look into your requests: https://www.rentmanager.com/submit-a-feature-request/

JM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

I Love the reports it generates for me. The usefulness it offers is how it helps me run my property management my business more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

I wouldn't say I like the rent manager university cause I can only type one word to perform a search when I need help with a certain topic. It would be so helpful just to be able to type the question I have. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Accounting issues and helps e keep track of tenant's ledgers as well and Owners funds. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thanks for your review! If you are looking for specific help, I would recommend checking out the Rent Manager Help file. When in Rent Manager 12, press the F1 key to bring up the help file.

NL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Rent Manager?

The Platform is capable of so many things. It is a robust software with everything you can ask for in property management. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Wish I was able to recover items that were deleted sometimes. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Needed help with a transaction being recorded incorrectly. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thanks for your review! Our support team has a few ways to check for potential speed issues. Please reach out to them via support@rentmanager.com and they can help review your setup.

BH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

Having used it now for about 1.5 years, it is well planned out, powerful and comprehensive. As well, the support team is great to work with. There is very manageable wait-times when I need their help. They can get the issue resolved pretty quickly. I have learned a lot from them. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Not much to dislike about RM. I've offered suggestions in a few areas where they would make enhancements, but they're relatively minor tinkerings. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

comprehensive & detailed management of the leasing, AR and AP functions Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review!

Verified User in Management Consulting
AM
Small-Business(50 or fewer emp.)
More Options
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Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Rent Manager?

Comprehensive and has many features that are relevant. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

It's glitchy sometimes, but I'm not certain if that's my ISP or the software itself. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Reporting features are a great tool for tracking your business. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review! Our customer support team has a few options for testing internet speed or other connectivity issues. Please contact them at 800-669-0871 option 4 for assistance.