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Rent Manager Reviews & Product Details - Page 11

Rent Manager Overview

What is Rent Manager?

Rent Manager is award-winning property management software built for residential, commercial, manufactured-housing, associations, and short-term-stay portfolios of any size. The program’s fully customizable features include a double-entry accounting system, maintenance management/scheduling, marketing integration, mobile applications, more than 450 insightful reports, and an API that integrates with the best PropTech providers on the market. Users can access their data anywhere—in the field, on an emergency maintenance call, in the office, or at home. Rent Manager offers flexible platform options like Rent Manager Online and Rent Manager Express, as well as mobile tools like rmAppSuite Pro and rmResident. Accept payments, complete inspections, run reports, communicate with tenants, and so much more. Choose a software solution that’s as adaptable as you are.

Rent Manager Details
Product Website
Languages Supported
English
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Product Description

Rent Manager is a powerful property management and accounting tool.


Seller Details
Company Website
Year Founded
1987
HQ Location
Cincinnati, OH
Twitter
@RentManager
1,564 Twitter followers
LinkedIn® Page
www.linkedin.com
497 employees on LinkedIn®
Description

Incorporated in 1987 and headquartered in Cincinnati, Ohio, London Computer Systems (LCS) develops innovative business technologies used in all 50 states and several global markets.LCS products and services include Rent Manager property management software, NDT VoIP telephone systems, LCS IT Services, and Web Development and Design Services. Our expert IT and Web Development teams deliver complete network design, implementation, and support; data security and backup solutions; and custom website development services.At LCS, we leverage technology and unmatched customer service to propel your business forward. For more information about how we can support and advance your operation, visit LCS.com.


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Overview Provided by:

Recent Rent Manager Reviews

Alexia C.
AC
Alexia C.Small-Business (50 or fewer emp.)
4.0 out of 5
"The best property management system I’ve used making operations seamless and efficient."
exceptional customer support, remote assistance
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Enjoy managing your tenants"
Rent manager alllows me to manage all apsects of my business in one place. I am able to easily communicate with my tenants, keep track of my e...
Jorge L.
JL
Jorge L.Small-Business (50 or fewer emp.)
3.5 out of 5
"It has a really easy to use experience and a friendly UI, al the information is easy to find"
Finding information and making payments is easy, and they customer support is awesome
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Rent Manager Media

Rent Manager Demo - Dashboard
Welcome to Rent Manager
Rent Manager Demo - Short Term Rentals Calendar and Reservations
The Make Ready Board, part of the Make Ready Process, displays units that are assigned a make ready process with color-coded statuses for the associated Service Issues and Inspections.
Rent Manager Demo - rmAppSuite Pro
Redeveloped with new features and fully integrated with your Rent Manager 12 database, rmAppSuite Pro gives users the freedom to work anywhere. Available for Android and iOS, this solution streamlines workflow efficiency by requiring fewer clicks to complete tasks, delivering enhanced searchabili...
Rent Manager Demo - Tenant Details Dashboard
Review important resident information on one screen.
Rent Manager Demo - Make Ready Board
The Make Ready Board, part of the Make Ready Process, displays units that are assigned a make ready process with color-coded statuses for the associated Service Issues and Inspections.
Rent Manager Demo - Tenant Web Access Portal (TWA)
Tenant Web Access is a secure portal that allows your customers to access their account online and complete necessary tasks
Play Rent Manager Video

Official Downloads

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223 Rent Manager Reviews

4.7 out of 5
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223 Rent Manager Reviews
4.7 out of 5
223 Rent Manager Reviews
4.7 out of 5

Rent Manager Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Rent ManagerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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KB
Community Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

Rent Manger is by far the most user friendly and all encompassing software builty to be used buy the small comany to a larger company and allowing you to manage all types of real estate. SFH, Multi-family, HOA, Commercial, Short Term, Camp Ground, you name it they got you covered. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

There is not much tio dislike, but if i had to say anything, it would be the slow roll out of new features they introduce. I understand these things take time, but it wooud be helpfu if when they announce a new feature it was rolled out very shortly thereafter. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Accounting, service requests, CRM management, leasing. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review!

Heather D.
HD
Human Resources Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

With their forward thinking updates, they are quick to jump in and help with things like scripting and automation, making my job easier! Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

I am anxious to see all the updates in the web based system. So, it's not a dislike as much as it is me being impatient! Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

RM has several vendors that they integrate with that help us automate things like renters insurance compliance. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review!

Verified User in Accounting
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

One of my primary roles is onboarding new hires. I've found the program easy to use but more importantly, those that I train on the program quickly gain proficiency in its use. At its base it is a very intuitive program. But the way that you can customize it to specific job roles means that you can bring you and your teams job performance to a whole new level. From creating lease document packets to report customization and automation, you can create a user role specific to your needs. Most impressive though is their customer service. When you have so many software options to choose from, a company that can quickly resolve your issues, saves you time and money. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

In addition to our Residential portfolio, we have Commercial properties. While Rent Manager works exceptionally well with Residential, there's opportunity in their Commercial applications. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

In an evolving market, Rent Manager allows us to create letters/documents scripted to our purposes. We craft reports specific to our properties needs but also for our ownership. It allows us to streamline communication to our residents and investor groups. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review! Please submit any commercial management feature ideas to our development team here and we will gladly look into them for you: https://www.rentmanager.com/featurerequest

Verified User in Real Estate
IR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

Easy to use, very efficient cusotmer support Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Everything okay so far, no negative comments Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Keep track of customers' payments and bills Review collected by and hosted on G2.com.

Response from Tyler Murrin of Rent Manager

Thank you for your review!

CP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

It has absolutely fantastic customer service Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Sometimes it would be nice to see an interface with different colors. They also have access through a web browser and I would like that to have even more and improved functionality. it is good, just making that better where i could do more from like an ipad or even a phone Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

One of our clients uses it for their security company. Property walks and checks are done by completing service issues in the software and they can be done from the Guards phones Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review! We currently offer a full web browser version through Rent Manager Express. This version is available for use on tablets and mobile as well. We would also like to learn more regarding the updated interface and additional functionality you'd like to see within the program. Please let us know by submitting a feature request here: https://www.rentmanager.com/submit-a-feature-request/

Jacqueline W.
JW
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

It can be very easy to figure out how to maneuver around. The up is its very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Downside is having to go in and out as it seems to glitch alot Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

keeping tenant files and ledgers in order Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review! If you run into any issues with Rent Manager, please reach out to our support team.

Ashley V.
AV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rent Manager?

I love that it is user friendly and their customer support is phenomenal! Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

I don't like that some items are not in express and I still have to use the desktop version. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

Rent Manager is assisting with property management of several communities that we have along 3 states, very soon to be 4 states! It is assisting with maintenance of all tenants & properties. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review! We are continuously adding new features within Rent Manager Express. If there is a particular feature you are looking for, please reach out to your sales representative.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Rent Manager?

Customer support has been great in helping me figure out settings and how to perform functions within Rent Manager! I love that they continue adding features and integration partners and updating existing services. I like being able to text and email directly from Rent Manager and have the notes instantly go to the history notes for reference with date and time stamp. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

The length of time going through the menu and waiting for customer support to get on the line, but lately, I've seen that length of time is improving. I get a better response time if I call early in the morning. I've disliked the severe lag in the RmUpload in the past and wish improvements could be made to get documents to load and be accessible more quickly as this delay is a big time waster, however, I've started to notice an improvement in this feature. Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

The ability to operate from one software to manage our properties. Organization and automation are a benefit to our ever-growing portfolio in that it creates capacity in our team's ability to do more in less time. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thank you for your review! Support can look into any lag issues you might be experiencing. Please reach out to them via support@rentmanager.com and they can review your account.

MR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Rent Manager?

it very ease of Use, useful, efficient, also innovative. Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

Sometimes it takes a bit to load up between the tabs Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

it help me streamline my workflows. for example, I can send notifications to my tenants when a lease or a payments is expiring. Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Thanks for your review! If you are running into any speed or loading issues, please reach out to our support team. They can help diagnose any potential issues you could be experiencing.

Laura D.
LD
leasing specialist
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Rent Manager?

the application is very user friendly and the support team is amazing Review collected by and hosted on G2.com.

What do you dislike about Rent Manager?

That sometimes, it freezes, and it is usually in the worst moment. The busier I am, the slowest it gets Review collected by and hosted on G2.com.

What problems is Rent Manager solving and how is that benefiting you?

as a company, we use this software to control our tenants information as well as our property owners, all from payments to marketing data Review collected by and hosted on G2.com.

Response from Kari Miller of Rent Manager

Hi Laura! Next time you run into an issue with the software freezing, please contact our support team at 800-669-0871 option 4 so they can help diagnose any potential connection issues.