I like that they handle local currency payments to contractors, and that they have a FX rate lock to protect contractor funds from volatility. The website and app is easy to use. Their pricing for contractor management is better than some of the competitors; they basically don't charge freelancers any commission of their earnings. Support is a bit iffy, but they seem somewhat helpful, and they have a chat channel to reach out for assistance. Review collected by and hosted on G2.com.

I don't like that when you try to chat with support, you first have to wrestle with a stubborn AI chatbot to have any chance at getting connected to a human rep. It'd be a genuinely better product for me without that. Review collected by and hosted on G2.com.

I especially like the help desk or the FAQs and the knowledge base that is very specific, from a country to country basis. I think it is very comprehensive and helpful. Separately, I also love the AI feature, where sometimes I just need to search something up from the knowledge base that Remote has, and I don't wanna look through hundreds of pages. Review collected by and hosted on G2.com.

I think the Remote mobile app isn't as complete as the web dashboard. I think the mobile app could use a little bit more features that the web dashboard already has. Review collected by and hosted on G2.com.

I like that Remote has features that are easy to access and is very convenient for me. It's great when I have trouble with my payslip because their live agent resolves my issues quickly. I also appreciate that they send updates every time. Setting up Remote was very easy, it didn't take me any time to go through all the stuff, and my team switched from Rippling because Remote is more convenient and less hassle. Review collected by and hosted on G2.com.

I think one thing they should improve is discussing when and how their payslip goes. Or like giving a heads up to the users especially for the first timers. At least like a welcome email or information of what we need to know prior using Remote. Review collected by and hosted on G2.com.

Easy request for pertinent documents: you can easily request for an updated COE.

Responsive team: email responses from their team is within acceptable timeframe

Easy navigation of the interface UI is easily understood

AI support is also able to address you most basic inquiries in Realtime Review collected by and hosted on G2.com.

the benefits package (health insurance, pension, etc.) - if an option if the employee can opt out of this and maybe find their own insurance so as not be deducted from their basic pay and to find easier ways to get their family nominated. I find the application of beneficiaries a bit subpar compared to other companies who can cover who you choose as a beneficiary as the option is made by the employee. the verification is too rigid. Review collected by and hosted on G2.com.

Working with Remote.com as our Employer of Record (EOR) has been an excellent experience. Their platform is intuitive, reliable, and makes managing global employment seamless. Payroll processing is consistently accurate and on time, and their support team is responsive, knowledgeable, and genuinely committed to providing outstanding service.

Remote.com has simplified compliance, onboarding, and employee management across different regions, giving us confidence that everything is handled professionally and in accordance with local regulations. Their efficiency and transparency have allowed us to focus on growing our business while ensuring a smooth experience for our team members.

We highly recommend Remote.com to any organization looking for a trusted and dependable global EOR partner. Review collected by and hosted on G2.com.

Very few. Overall, Remote has been reliable and easy to work with. The only improvement I would suggest is more proactive communication regarding policy updates and additional self-service features for employees. Review collected by and hosted on G2.com.

I really appreciate how responsive the Remote support team is. Their live chat feature lets you discuss issues in real time, which makes it easy to get quick answers and resolve problems efficiently. Review collected by and hosted on G2.com.

One area that could be improved is that certain HR processes—such as approvals or document updates—sometimes take longer than expected. Although the support team is responsive, it would be even better if more of these tasks could be handled through self-service, without having to reach out to support each time. Review collected by and hosted on G2.com.

I am a new user of Remote. For now I like its clean and intuitiv interface. I found it is easy to navigate and quickly locate the feature I needed (my profile, files, time tracking, invoices). Everything related to contractor work is organized in one place, making it easier to manage administrative tasks. The platform feels professional and straightforward to use. Review collected by and hosted on G2.com.

For now, there is nothing I dislike about Remote. Review collected by and hosted on G2.com.

What I like most about Remote is how easy and intuitive the platform is. The onboarding process was quick and simple, tasks like reviewing my contract, creating my account, and verifying my identity were very easy to complete. I also liked that it allows me to access the legally required benefits in my country while working for a foreign company. Overall, it makes the whole experience simple and hassle-free. Review collected by and hosted on G2.com.

I feel that the application lacks a little more information. There are some things that might be on the web platform, but they are not in the application. On the other hand, the payslips arrive a few days after the payment, notifying that the salary is on its way when it actually arrived a few days ago, but it doesn't represent any inconvenience. Review collected by and hosted on G2.com.

I really like how I can see clearly where my pay is allocated, and the payslip is very neat. Having a clear breakdown helps me stay organized and financially aware, providing transparency regarding deductions, benefits, taxes, and overall compensation. This makes budgeting and tracking finances much easier. The neatly presented payslip reflects professionalism and attention to detail, building trust and confidence in the platform. I also find Remote user-friendly and streamlined, as it presents all payroll information clearly in one place, saving time, reducing confusion, and making managing work-related documents more convenient. It creates a smoother and more reliable employee experience, which is especially important for remote employees who rely on digital tools. Review collected by and hosted on G2.com.

One area that could be improved in Remote is customization and flexibility in the payslip or dashboard interface. While the layout is clean, having more options to personalize how information is displayed or downloaded would make it even more convenient for different user preferences. Another improvement could be faster updates or notifications regarding payroll processing, approvals, or document availability. Real-time updates or clearer timelines would help reduce uncertainty, especially when waiting for salary releases or important HR documents. It could also be helpful if certain sections had more detailed explanations—for example, clearer descriptions for deductions, taxes, or benefit allocations—so users can immediately understand everything without needing additional clarification from HR. Review collected by and hosted on G2.com.

What I like best about Remote is how simple and convenient the platform is to use. The process is clear, user-friendly, and makes it easy to manage everything in one place. The support and service have also been helpful, which makes the overall experience smooth and reliable. Review collected by and hosted on G2.com.

There is not much that I dislike about Remote. The only improvement would be having clearer updates or guidance at certain stages of the process, but overall the platform is easy to use and the experience has been positive. Review collected by and hosted on G2.com.