Remote Reviews (4,671)

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Remote Reviews (4,671)

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4.5
4,671 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and responsive support of the platform, highlighting how easy it is to navigate and manage tasks like payroll and time off. Many appreciate the seamless onboarding process and the ability to access all necessary documents in one place, making their work experience smoother. However, some users note that support response times can be slow during busy periods.

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Russel Dave B.
RB
Russel Dave B.
Application Developer
Mid-Market (51-1000 emp.)
"Smooth, Reliable Onboarding with Fast Time Tracking and Helpful AI Assistant"
4.5/5
What do you like best about Remote?

What I like most about Remote is how smooth and organized the entire onboarding process is. The platform is easy to use, and the app performs well. I haven't experienced any major issues, and everything loads quickly. I also like the time tracking feature because it's simple and makes it easy to log my hours. Based on my experience, I've always received my pay on time, and the system even notifies me about two days before the payment is sent, which is really helpful. Another feature I find useful is the AI assistant. When I had basic questions, such as the rules for allowances or information from the employee handbook, it was able to provide quick answers without me having to contact support. On the few occasions I did need help, such as when my previous company delayed providing two required documents, the support team was understanding and gave me extra time to submit them. Overall, my experience with Remote has been smooth, reliable, and hassle free. Review collected by and hosted on G2.com.

What do you dislike about Remote?

So far, I haven't experienced any downsides with Remote. Whenever I have questions or need assistance, I can easily reach out through the chat support, and they respond quickly. Most of my questions have been answered right away, so I haven't encountered any major issues using the platform. Review collected by and hosted on G2.com.

Ryan C.
RC
Ryan C.
People Advisor
Mid-Market (51-1000 emp.)
"Simplified Global Hiring, Needs Better Chat Support"
4/5
What do you like best about Remote?

I really appreciate how Remote has enabled us to hire overseas without any additional admin burden, making it easy to engage quickly with individuals overseas. It keeps everything in place and provides a clean environment to manage employees efficiently. The onboarding process is really easy and smooth, especially when adding specific contractual elements. It's great that Remote integrates well with our HRIS HiBOB, improving the overall experience for EORs and UK-based managers and employees, making EORs feel more like a part of the wider team. Review collected by and hosted on G2.com.

What do you dislike about Remote?

Support is great when I get to speak to a person. I don't find the chat that useful. It will often regurgitate information that is stored on your sort of help site, which is fine, but actually, you know, more often than not, I do need to speak to a person. So we get there in the end, but it's not as quick as I would probably like it to be. Review collected by and hosted on G2.com.

Jazmine C.
JC
Jazmine C.
Customer Specialist I
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Transparent, Easy-to-Reach Support That Keeps Things Clear"
4.5/5
What do you like best about Remote?

What I like most is how transparent they are about what you need and when you need it. They’re also easy to reach whenever I have a question or need to follow up. Review collected by and hosted on G2.com.

What do you dislike about Remote?

What I dislike about Remote is that they’ve installed a new AI instead of letting me chat directly with an agent. You’re usually expected to provide only keywords, but the AI often isn’t familiar with them, so it’s hard to explain what I mean. Then, once it detects it can’t answer, it transfers me to an agent anyway. It could have done that from the start when it didn’t understand the keyword. Review collected by and hosted on G2.com.

Nicole L.
NL
Nicole L.
Team Lead, Financial Operations
Mid-Market (51-1000 emp.)
"Everything I Need in One Platform"
5/5
What do you like best about Remote?

What I like most about Remote is that I never have to worry about payroll or employee benefits because they handle everything seamlessly. They also manage all of my onboarding requirements and employment documents, making the entire process smooth and hassle-free.

The platform is very user-friendly, and the time tracker is simple and easy to use. I also appreciate how clear and well-organized the payslips are, making it easy to understand my salary breakdown and deductions. Overall, Remote has made managing my employment experience convenient, efficient, and stress-free. Review collected by and hosted on G2.com.

What do you dislike about Remote?

I don't have any dislikes so far. My overall experience with Remote has been very positive, and everything has worked as expected. Review collected by and hosted on G2.com.

Maggie M.
MM
Maggie M.
Mid-Market (51-1000 emp.)
"Intuitive Platform, Needs Dedicated Support"
4.5/5
What do you like best about Remote?

I like how easy Remote is to use. I love the platform interface, and how easy it is to go from employee incentives to company settings. Everything is intuitive and easy to find, which makes it a lot smoother for me to process payroll. It's also very easy to partner with talent and HR to ensure employee updates are being made. I also love the reporting aspect. It's very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Remote?

I wish that instead of it being a generic support, we had a specific account manager that we can reach out to because sometimes when it comes to the general support line, I don't get straightforward answers. That is my only critique. Review collected by and hosted on G2.com.

Kieren H.
KH
Kieren H.
Studio Director
Enterprise (> 1000 emp.)
"Smooth, Hassle-Free Contracting with Reliable Payments and Responsive Support"
4.5/5
What do you like best about Remote?

As a contractor, I found the Remote platform straightforward and easy to navigate. Onboarding was simple, payments came through reliably and on time, and the dashboard made it easy to keep track of my contract and documents. The support team stood out the most for me, they were responsive and genuinely helpful whenever I had questions. Overall a smooth, low-friction experience that took the hassle out of getting paid for contract work. Review collected by and hosted on G2.com.

What do you dislike about Remote?

There isn't a lot to dislike from a contractor's point of view. If anything, the platform has so many features that it can take a little time to find exactly where everything lives at first, and a few of the help articles could be more detailed. Some email notifications could also be clearer about what action, if any, is needed. None of these were dealbreakers and support filled in the gaps quickly. Review collected by and hosted on G2.com.

Samreen M S.
SS
Samreen M S.
Multilingual AI Tutor
Enterprise (> 1000 emp.)
"Seamless Payments and Effortless Invoicing with Remote"
5/5
What do you like best about Remote?

Remote feels like the anchor of my employment because all my payments come through it. It’s seamless to use, and it makes managing invoices very easy. It also sends invoice emails automatically, which helps me stay on top of everything. I would highly recommend it to everyone out there. Review collected by and hosted on G2.com.

What do you dislike about Remote?

By far, I haven't come across any specific feature which I dislike overall I use it once or twice a month and it's amazing. I love the blue colour. Review collected by and hosted on G2.com.

Himanshi M.
HM
Himanshi M.
Sr Communications Manager
Mid-Market (51-1000 emp.)
"Easy Onboarding That Keeps Expenses and HR Records Organized"
4.5/5
What do you like best about Remote?

The onboarding was very easy and it helped me keep track of all my expenses, leave records, Form16 and other operational stuff for which we need to either chase HR or admin folxs. Review collected by and hosted on G2.com.

What do you dislike about Remote?

For markets like India, and for employees working remotely, they need to figure out a system that lets staff obtain contracts, travel letters, etc., when they are traveling for business purposes. I ran into an issue where Remote wanted me to log my work travel as vacation in order for them to issue a travel letter. That defeats the purpose of Remote being seen as a third-party employer by embassies. The Indian passport is weak, and an employer letter is often the only validation people have to secure a visa. Review collected by and hosted on G2.com.

Omolara P.
OP
Omolara P.
Self Employed
Small-Business (50 or fewer emp.)
"Remarkable Support and Usability with Remote"
4.5/5
What do you like best about Remote?

I use Remote for receiving my salary, and I'm really pleased with how they solve problems quickly and efficiently. When my account had issues with payment currency, their team guided me through fixing it. Also, when an invoice failed, they assured me they'd solve it and help send a new one, which they did. I appreciate their ability to identify and resolve issues promptly. Knowing there's a reliable customer support team ready to assist in the future gives me peace of mind. The initial setup was super easy and beginner-friendly, which I really liked. Review collected by and hosted on G2.com.

What do you dislike about Remote?

Everything so far worked well, but what could be improved is their app since I figured the website has more options than the app. Review collected by and hosted on G2.com.

Aman J.
AJ
Aman J.
Founder
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Effortless Payroll with Stellar 24/7 Support"
4.5/5
What do you like best about Remote?

I find Remote really easy to use for payroll management and documents. The 24/7 customer service is another big plus because whenever I have an issue, the response is quick, which makes the whole process smooth and stress-free. I also liked that the initial setup was quite easy and straightforward, with well-guided steps that didn't take much time. Review collected by and hosted on G2.com.

What do you dislike about Remote?

Sometimes the UI can feel a bit confusing, especially when trying to find specific documents or settings. Also, a few processes take more steps than expected, which could be simplified. Improving navigation and making some features more straightforward would make the overall experience even better. Review collected by and hosted on G2.com.