(303)
4.5 out of 5
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RedEye
80 RedEye Reviews
4.2 out of 5
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Overall Review Sentiment for RedEye
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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LM
liz m.
Small-Business(50 or fewer emp.)
What do you like best about RedEye?
Their proactive approach to ensuring we are utilising the platform to its fullest. Review collected by and hosted on G2.com.
What do you dislike about RedEye?
from time to time things I wouldn't expect to be charged for over and above the contract are chargeable items. Review collected by and hosted on G2.com.
UA
Verified User in Arts and Crafts
Mid-Market(51-1000 emp.)
What do you like best about RedEye?
System is simple to use so it's easy to start building emails Review collected by and hosted on G2.com.
What do you dislike about RedEye?
Some inflexibility with reporting, and have used easier systems to move copy blocks without needing HTML. Review collected by and hosted on G2.com.
UT
Verified User in Telecommunications
Enterprise(> 1000 emp.)
What do you like best about RedEye?
The team are great to work with and are very good a idea generation which has led to us undertaking a revamp of our current email templates making them more user friendly and interactive.
They have good specialist from a set up perspective making it easy to implement across the site with tagging which then gives great reporting on KPIs Review collected by and hosted on G2.com.
What do you dislike about RedEye?
Lack of knowledge on competitors in our industry Review collected by and hosted on G2.com.
LT
Lauren T.
Digital Marketing Manager
Enterprise(> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
CA
Verified User in Alternative Medicine
Small-Business(50 or fewer emp.)
What do you like best about RedEye?
It is very user friendly and easy to use. Straight forward. I love the ability to do email drip campaigns, the way it helps personalize the website and help count how many visits the page gets. Review collected by and hosted on G2.com.
What do you dislike about RedEye?
There isn’t really anything I dislike about this. If I had to pick something, I’d say sometimes the time of fixing an issue can take a bit, as you have to go through an account manager and they move it forward. Review collected by and hosted on G2.com.
CR
Verified User in Retail
Small-Business(50 or fewer emp.)
What do you like best about RedEye?
Very clear and concise advice. Alway transparent with timescales and complexities. Very professional team. Review collected by and hosted on G2.com.
What do you dislike about RedEye?
NA. I was not a business user. I was a delivery specialist. Review collected by and hosted on G2.com.
UF
Verified User in Financial Services
Enterprise(> 1000 emp.)
UL
Verified User in Leisure, Travel & Tourism
Enterprise(> 1000 emp.)
What do you like best about RedEye?
A lot of the work I do with Redeye is last minute. They are always very supportive with this and makes sure everything is still completed to a high standard. Review collected by and hosted on G2.com.
What do you dislike about RedEye?
There is nothing that I dislike, nothing that I can think of? Review collected by and hosted on G2.com.
UR
Verified User in Retail
Enterprise(> 1000 emp.)
NP
Nick P.
Senior Marketing Manager
Retail
Mid-Market(51-1000 emp.)
What do you like best about RedEye?
Personable with a 'no problem is too big' approach. They cannot solve all of your problems yet they know how to LISTEN. Straight from implementation to live and each month, they continually allow you to deliver your KPIs and mine your database to yield the right message to the right customer. Review collected by and hosted on G2.com.
What do you dislike about RedEye?
If a technical problem occurs, you do not have a central number to call. One of the account managers is the first port of call which IT departments do not love. I.e. a resolution isn't defined quickly. The account manager needs to call somebody else etc... Review collected by and hosted on G2.com.
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