Approachable team, who are always available to help with any queries. Responsive and efficient service Review collected by and hosted on G2.com.
Can't think of anything to add for the implementations I have done with Redeye. Review collected by and hosted on G2.com.
The API is well documented, and easy to build for in PHP, after creating a wrapper I found that the restful design allowed me to quickly access the endpoints and data I required. Review collected by and hosted on G2.com.
Some of the documentation was slightly vague for fields inside the contour dashboard. Review collected by and hosted on G2.com.
Availability and flexibility of the account team is very good. Review collected by and hosted on G2.com.
The Contour platform feels a bit outdated, tech requests can take a while to complete sometimes. Review collected by and hosted on G2.com.
It is simple to use, with its simple to work out. Also easy to get hold of the team when there is an issue Review collected by and hosted on G2.com.
Having to whitelist websites to use as we don't always know what ones I will need to use in advance and need a quick turnaround Review collected by and hosted on G2.com.
A really knowledgeable team, great support, excellent platform. My account management team are fantastic. Review collected by and hosted on G2.com.
Fed back already - but we didn't get any notice or handover when our old account manager left. Things were a bit bumpy for a time. Review collected by and hosted on G2.com.
Being able to create dynamic content with in our emails is a brilliant feature that helps us reach all of our customers and create a better engagment specific to their needs. Review collected by and hosted on G2.com.
Working at a large company like JD we have several fascias and our own brands to work on, and we can't move between their marketing profiles without logging in and out. Hopefully this will be a feature that Red Eye can offer us :) Review collected by and hosted on G2.com.
I really enjoy working with RedEye on creating engaging new creative campaigns and using interactive agile elements which we massively lacked before joining with them. Review collected by and hosted on G2.com.
There are no downsides to the business but the platform lacks detailed reporting functionality that you can get elsewhere and the A/B testing functionality is limited to just an A version and a B version. Review collected by and hosted on G2.com.
Collaborative relationship, always bringing new ideas and recommendations that are relative to our business. Understand implications to our decision making processes and procedures. Review collected by and hosted on G2.com.
Can source similar services for cheaper elsewhere. However, the added value can outweigh this Review collected by and hosted on G2.com.