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304 Quid Reviews
Overall Review Sentiment for Quid
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Netbase is a solution that is built very thoughtfully. It keeps at the center of it all - data and analytics. that lens allows you to sift through tons and tons of social data as strategically as possible. Review collected by and hosted on G2.com.
The product because it is so rigorous - it is also complex to master.
While it is intuitive, training throughly is extremely important to be able to use it effectively. Review collected by and hosted on G2.com.
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My favorite feature is Crosstab analysis. You can get almost limitless outputs of information. You can compare a number of topics and filter them by a number of themes at the same time.
There are so many possibilities beyond this. I also like the dashboards, I set up a competitor dashboard and have built and added a number of widgets to analyze competitor activity on an ongoing basis. Review collected by and hosted on G2.com.
Like any tool, the limitation of not being able to pull data from some social media platforms makes it hard to quantify customer digital behaviors for those platforms. But this is the case with any similar tool. Review collected by and hosted on G2.com.
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Next gen AI driven foreign language market intelligence and consumer insights supported for global markets. Review collected by and hosted on G2.com.
Their Quid product requires an additional license. Review collected by and hosted on G2.com.
NetBase is a great tool for a variety of earned social media analytics projects. It's strong in social listening but also discussion analysis and topic identification. The filters assist in narrowing broad discussions. The timeline aspect allows users to see when and how often brands and topics were mentioned. Review collected by and hosted on G2.com.
There is a complexity in set up. Also to get the most out of the tool you should have a dedicated analyst otherwise it may be overwhelming. Review collected by and hosted on G2.com.
NetBase provides multiple methods for creating filters and themes, in order to segment your data with great precision. It's easy to get started with creating topics for new brands and competitors. I also like the many dashboard templates that provide great ideas for customizing our own dashboards. Review collected by and hosted on G2.com.
Sometimes sampling through the decahose can miss some of the more valuable posts. Understandable though that you can't look at every single post from Twitter, and for some large brands running the firehose isn't practical. Review collected by and hosted on G2.com.
The ability to track owned versus earned media (Converged metrics), variety of filters, and the dashboards are user friendly. In general, Netbase's user interface outperforms other tools. I feel the data comes to life quicker within Netbase. I also always find their annual conference to be extremely helpful in connecting with professionals and gaining insights on best practices. I highly recommend attending a conference. I always leave with fresh new ideas on how to analyze social data. Review collected by and hosted on G2.com.
YouTube metrics are no longer aggregated with other sources. I also wish these tools could track Instagram stories. In all fairness, other social listening tools (non-engagement platforms) I've used do not. Most other brands end up using a social engagement tool + social listening tools to capture IG or FB metrics. Review collected by and hosted on G2.com.
NetBase is a great tool for monitoring and listening to your brand on an ongoing basis. Filters and themes help you slice and dice the data so you can really dig into the information. Additionally, NetBase provides certified themes that contain industry or category related keywords to help you further analyze the data as needed. Lastly, the account team is the best as they are always willing to help setup dashboards, analyses, audiences and even talk through research methodologies. Review collected by and hosted on G2.com.
There is a learning curve and if you're not in the tool on a regular basis it could be difficult to pickup. However, they do provide NetBase Pro which allows you to type in a topic and get results immediately. Review collected by and hosted on G2.com.
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