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Quid Reviews & Product Details - Page 9

Quid Overview

What is Quid?

Quid stands at the forefront of AI-driven consumer and market intelligence. Our Generative AI provides organizations with an unparalleled, holistic insight into customer context. Beyond just capturing data, Quid enables organizations to see data through the lens of the future. By moving beyond data analysis, Quid predicts future trends, bridging data collection with predictive accuracy. Trusted by the world’s largest companies, including Ogilvy, T-Mobile, Lufthansa, and Walmart, Quid is the go-to partner for an in-depth understanding of customer and market dynamics. Explore our product suite at www.quid.com

Quid Details
Product Website
Languages Supported
Arabic, Bengali, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Hindi, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Quid stands at the forefront of AI-driven consumer and market intelligence. Our Generative AI provides organizations with an unparalleled, holistic insight into customer context. Beyond just capturing data, Quid enables organizations to see data through the lens of the future. By moving beyond data analysis, Quid predicts future trends, bridging data collection with predictive accuracy. Trusted by the world’s largest companies, including Ogilvy, T-Mobile, Lufthansa, and Walmart, Quid is the go-to partner for an in-depth understanding of customer and market dynamics. Explore our product suite at www.quid.com.

How do you position yourself against your competitors?

Using Generative AI, Quid is the only platform that provides a holistic view of your customers’ context. Going beyond just capturing data, we look at data through the lens of the future. Smarter than just listening. More intuitive. More insightful. Turning patterns into predictions and predictions into profits. The tools of yesterday will leave you and your business stuck in the past. Because we know, now more than ever, the only way to get ahead is to look ahead.

-Streamline data interpretation using Generative AI so you can cut through the noise and focus on what matters.

-Identify market blind spots and unmet customer needs through real-time data streams.

-Continuously translates trillions of data points from a vast number of reliable sources for actionable insights.


Seller Details
Seller
Quid
Company Website
Year Founded
2004
HQ Location
Santa Clara, CA
LinkedIn® Page
www.linkedin.com
287 employees on LinkedIn®
Description

Quid is a data analytics and visualization platform that enables organizations to analyze large volumes of unstructured data. By utilizing advanced machine learning and natural language processing techniques, Quid helps users uncover insights, trends, and relationships within their data. The platform is designed for businesses seeking to enhance their decision-making processes through comprehensive data analysis and visualization tools. For more information, visit their website at https://www.quid.com/.


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Overview Provided by:

Recent Quid Reviews

Verified User
C
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Quid for Finance & Accounting"
It will help to analyse and keep a track of reports from regulatory bodies, aiding us to study their impact on internal policies. Even for client c...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Great tool for educational institutions"
We can analyse student feedback by using this tool. Additionally, it could aid in curriculum development and research and publication activities. I...
Karan G.
KG
Karan G.Small-Business (50 or fewer emp.)
4.0 out of 5
"Decent experience using the service"
I liked the interface it's quite simple and effective.
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Quid Media

Quid Demo - Take a Product Tour!
https://www.quid.com/product-tours/ai-suite
Quid Demo - Transform data into actionable insights.
As the market leader in data visualization and analysis, Quid Discover offers unmatched flexibility and depth. Its intuitive interface allows users to explore real-time insights, visualize connections, and customize outputs to fit their needs. Whether analyzing industry trends or tracking emergin...
Quid Demo - Brand vs Category Theme Cross-Tab Analysis
Brand comparison by category theme.
Quid Demo - Analyze Industry Landscapes 3x Faster with Quid Compete.
Built for businesses looking to dominate their industry. Quid Compete’s AI-driven technology enables you to generate insights and benchmark performance up to three times faster, facilitating swift strategic decisions in for your dynamic and fast paced market.
Quid Demo - Quid AI Suite
Quid is at the forefront of AI-powered consumer and market intelligence, serving as a compass in a rapidly changing business landscape. With a foundation built on advanced AI, Quid processes vast amounts of structured and unstructured data, translating it into actionable insights that drive busin...
Play Quid Video
Play Quid Video

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Video Reviews

304 Quid Reviews

4.3 out of 5
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304 Quid Reviews
4.3 out of 5
304 Quid Reviews
4.3 out of 5

Quid Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for QuidQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Hetal T.
HT
Director Consumer Insights
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Quid?

Netbase is a solution that is built very thoughtfully. It keeps at the center of it all - data and analytics. that lens allows you to sift through tons and tons of social data as strategically as possible. Review collected by and hosted on G2.com.

What do you dislike about Quid?

The product because it is so rigorous - it is also complex to master.

While it is intuitive, training throughly is extremely important to be able to use it effectively. Review collected by and hosted on G2.com.

Recommendations to others considering Quid:

A software with features that make data analyses and finding of insights extremely easy. The quality of insights that the system elevates is also surprising. The AI tech that it features - brings social conversations and themes to the forefront, helping with client conversations to be more factual and data driven. Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

I am utilizing Netbase to track social listening and chatter for our tentpole events.

We are also looking at social lift for various client campaigns. Review collected by and hosted on G2.com.

jonathan c.
JC
Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Quid?

Very powerful AI and best of class NLP capabilities Review collected by and hosted on G2.com.

What do you dislike about Quid?

It's a great tool, the "scaled decahose" approach may be the only capabilities we struggle with Review collected by and hosted on G2.com.

Recommendations to others considering Quid:

as with every listening software there is a learning curve, but once you've put this initial efforts you'll get rewarded by a great AI to support your listening initiatives. Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

Netbase is great for retrospective search, and to get very quickly a precise understanding of the conversation on one specific topic. Review collected by and hosted on G2.com.

Brian M.
BM
Senior Vice President, Insights & Analytics Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Quid?

Automatic segmenting of topics around a broad brand or industry conversation Review collected by and hosted on G2.com.

What do you dislike about Quid?

Naming clusters can take some time and some practice to get right Review collected by and hosted on G2.com.

Recommendations to others considering Quid:

Quid is an analyst's dream because you can literally control every aspect of the analysis. But getting comfortable with the tool can take some time. Stick with it. It's well worth it in the end once you become an accustomed user. Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

Understanding news narratives and trajectories Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Quid?

My favorite feature is Crosstab analysis. You can get almost limitless outputs of information. You can compare a number of topics and filter them by a number of themes at the same time.

There are so many possibilities beyond this. I also like the dashboards, I set up a competitor dashboard and have built and added a number of widgets to analyze competitor activity on an ongoing basis. Review collected by and hosted on G2.com.

What do you dislike about Quid?

Like any tool, the limitation of not being able to pull data from some social media platforms makes it hard to quantify customer digital behaviors for those platforms. But this is the case with any similar tool. Review collected by and hosted on G2.com.

Recommendations to others considering Quid:

It's a powerful tool, and they will support you in learning its best practices. Very worth investigating if you do competitive analysis, social listening, and a number of other applications for quantitative and qualitative digital market research. Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

We are getting to understand our brand's specific audiences, which enables us to develop content that they will engage with. Review collected by and hosted on G2.com.

Candida M.
CM
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Quid?

Next gen AI driven foreign language market intelligence and consumer insights supported for global markets. Review collected by and hosted on G2.com.

What do you dislike about Quid?

Their Quid product requires an additional license. Review collected by and hosted on G2.com.

Recommendations to others considering Quid:

If you're considering other platforms, I suggest you test and compare Netbase's NLP recall accuracy in several foreign languages. Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

Tracking sentiment drivers allows for refined discovery of consumer motivation, enabling insights into unarticulated consumer desires, which in turn feed into product innovation Review collected by and hosted on G2.com.

IS
Analytics Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Quid?

NetBase is a great tool for a variety of earned social media analytics projects. It's strong in social listening but also discussion analysis and topic identification. The filters assist in narrowing broad discussions. The timeline aspect allows users to see when and how often brands and topics were mentioned. Review collected by and hosted on G2.com.

What do you dislike about Quid?

There is a complexity in set up. Also to get the most out of the tool you should have a dedicated analyst otherwise it may be overwhelming. Review collected by and hosted on G2.com.

Recommendations to others considering Quid:

Have a dedicated analyst(s) as the primary system user(s) Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

White space identification, discussion mapping and earned social visibility are three key ways we use NetBase. It allows us to figure out how client brands are being discussed and what opportunities there are to break into new areas. Review collected by and hosted on G2.com.

AT
Group Director, Digital & Social Media Analytics
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Quid?

NetBase provides multiple methods for creating filters and themes, in order to segment your data with great precision. It's easy to get started with creating topics for new brands and competitors. I also like the many dashboard templates that provide great ideas for customizing our own dashboards. Review collected by and hosted on G2.com.

What do you dislike about Quid?

Sometimes sampling through the decahose can miss some of the more valuable posts. Understandable though that you can't look at every single post from Twitter, and for some large brands running the firehose isn't practical. Review collected by and hosted on G2.com.

Recommendations to others considering Quid:

More user-friendly than other platforms. Easy to get started and integrate new users. Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

Strategy research, campaign measurement, audience profiling, competitive analysis.

This has been great not only for longtime clients, but for new business as well. Review collected by and hosted on G2.com.

Verified User in Market Research
CM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Quid?

The ability to track owned versus earned media (Converged metrics), variety of filters, and the dashboards are user friendly. In general, Netbase's user interface outperforms other tools. I feel the data comes to life quicker within Netbase. I also always find their annual conference to be extremely helpful in connecting with professionals and gaining insights on best practices. I highly recommend attending a conference. I always leave with fresh new ideas on how to analyze social data. Review collected by and hosted on G2.com.

What do you dislike about Quid?

YouTube metrics are no longer aggregated with other sources. I also wish these tools could track Instagram stories. In all fairness, other social listening tools (non-engagement platforms) I've used do not. Most other brands end up using a social engagement tool + social listening tools to capture IG or FB metrics. Review collected by and hosted on G2.com.

Recommendations to others considering Quid:

Make sure you understand data/volume caps within your particular agreement. Also be sure to understand the differences between firehose and decahose topics. Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

With Netbase we are able to solve our clients needs for quick turn around reports. Crisis reports are easier when building out dashboards first. Campaign analysis & measurement reporting is more insightful. Netbase has the best audience analysis that I have used. Audience analysis within any tool is often difficult and clunky. It's not a walk in the park with Netbase either, but it's the only tool that we have used that we could glean useful and interesting insights. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
CM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Quid?

NetBase is a great tool for monitoring and listening to your brand on an ongoing basis. Filters and themes help you slice and dice the data so you can really dig into the information. Additionally, NetBase provides certified themes that contain industry or category related keywords to help you further analyze the data as needed. Lastly, the account team is the best as they are always willing to help setup dashboards, analyses, audiences and even talk through research methodologies. Review collected by and hosted on G2.com.

What do you dislike about Quid?

There is a learning curve and if you're not in the tool on a regular basis it could be difficult to pickup. However, they do provide NetBase Pro which allows you to type in a topic and get results immediately. Review collected by and hosted on G2.com.

Recommendations to others considering Quid:

If you're looking for a pure listening and monitoring tool that provides a breakdown of Owned/Partnered/Earned media mentions, a supportiver client services team, superior audience analysis capabilities out of the box, and intuitive plug and play dashboards look no further. This tool is great for those seeking a research focused listening tool as it is powerful once you know how to navigate it. Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

We are using the tool on behalf of our clients for ongoing monitoring & listening. We also use the tool to understand our clients' customer journey's, audience analysis, and ad hoc research projects. It has significantly increased our speed to insight. Review collected by and hosted on G2.com.

Nicholas L.
NL
Digital Engagement Strategy Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Quid?

The user experience allows for ease while acquiring maximum intelligence. Review collected by and hosted on G2.com.

What do you dislike about Quid?

Influencer evaluation capabilities could be expanded. Review collected by and hosted on G2.com.

What problems is Quid solving and how is that benefiting you?

Acquiring social media and market intelligence to drive deeper intelligence for clients. We also use the tool for trend spotting and keyword research. Review collected by and hosted on G2.com.