Quid Reviews & Product Details - Page 7

NetBase is well-thought-out and feature-rich. You be hard-pressed to find a similar tool that enables you to do as much as NetBase, while also being as user-friendly. NetBase is intuitive enough that you can pick it up and start using it, and expansive enough that we're constantly finding valuable new ways to use it. The software provides many in-depth methods of breaking down large data sets—by key terms, authors, domains, language, geography, and much more. This gives you many different options for how you want to view or examine the data, which aids in both analyzing the data and understanding it (something that is vital to us). Review collected by and hosted on G2.com.

Any nitpicks I have are mostly with how the system could be better to meet our company's specific needs. Because we read through long streams of social data, it would be nice to have the entire stream appear at once without having to click the “load more” button (saving precious time). It would also be nice to have a way of bookmarking where you are in a stream or highlighting specific posts you might want to come back to later. Review collected by and hosted on G2.com.

User sentiment feature. it helps us understand the user sentiment towards a content peace of a brand better. Review collected by and hosted on G2.com.

The limitations of the sentiment. 90% or more tends to be neutral which is not correct when further inspected. The AI needs more training. Review collected by and hosted on G2.com.

The way the product is built on the back end makes slicing the data for analysis quick and powerful Review collected by and hosted on G2.com.

There are a lot of capabilities of this tool, and you really need to take the time to dig into the details to take advantage of them Review collected by and hosted on G2.com.

The social sentiment aspect and quick data reporting. Review collected by and hosted on G2.com.

When compiling reporting in real-time sometimes the data is slow to generate. Review collected by and hosted on G2.com.

The cross tab analysis is one of the coolest features I've ever seen in a tool. I love slicing and dicing the data to find insightful patterns. Clients and internal teams have been super excited to take these observations and put them into actions. We have been able to dive super deeply into themes and regions than ever before. Review collected by and hosted on G2.com.

The least helpful part of NetBase is the engagement reporting since most of that data is typically available via social platforms with better accuracy. Review collected by and hosted on G2.com.

NetBase provides many ways to analyze and dissect data, with a broad range of filters that allow users to examine data across a variety of variables. It provides our teams with quality insights - both quantitative and qualitative. I think one of our most-used features is the cross-tab analysis, to assess share of voice across competitors and compare them across a number of topics across healthcare. Using this functionality also lets us see trends over time, and dive into assessments of when/why certain brands see more activity. Additionally, we find the sentiment drivers are helpful for our work in the healthcare space, in seeing what drives sentiment among patients, advocates and the medical communities. Review collected by and hosted on G2.com.

The platform takes some time to become familiar with; it's not as intuitive when you first get started, e.g. remembering to clear a filter from your analysis to reset after taking a closer look at one area. But the training program is very clear and a valuable resource. Review collected by and hosted on G2.com.

NetBase is a leading social listening tool that differentiates itself from traditional social monitoring tools by helping marketers create engagement strategies by accurately capturing social conversation (whether text, slang, emoji or image), applying an array of sentiment drivers, analysis widgets and themes which can be directly compared against competitors.

From a user perspective, the visual interface is intuitive, easy to learn and use. The topic tuner’s ability to disambiguate and filter out spammy content is invaluable and best-in-class. Once topics are defined, they can be analyzed through many different analysis widgets (authors, channels, demographics, language, popular media/posts, sentiment, sentiment drivers, source, geo-fence, GPS, word clouds, etc.). Competitive analysis is also facilitated through brand passion, cross-tab, side-by-side, timeline and topic comparison widgets. All of which can be converted to on-going and live dashboards and reports. Review collected by and hosted on G2.com.

The ability to create custom dashboards through widgets and themes is amazing. The interface is excellent, but could be improved visually. Review collected by and hosted on G2.com.

Topics and themes breakdown. Makes it very easy to apply filters and not reach the Topics limit too quickly. Review collected by and hosted on G2.com.

I wouldn't say dislike, but sentiment analysis for Arabic language could use a bit of work. Review collected by and hosted on G2.com.

NetBase allows users to conduct comprehensive analyses of social media data with the tremendous number of domains and languages it supports. It enables its users to grasp a multi-faceted picture of what social media users are saying through offering a wide range of analytic perspectives on social media data. While its user interface is intuitive and straightforward, it also provides users with ability to filter data in complex methods when necessary. Review collected by and hosted on G2.com.

It would be more helpful if dashboard are more customizable. Review collected by and hosted on G2.com.

The robustness and thoroughness of the data you are able to access along with incredible diversity in being able to display data/reports for our clients and even make it all automated to a certain extent. Review collected by and hosted on G2.com.

There is not really many things but if I really had to name something I would say the load time for topics could be a little faster but it is also understandable that in order to pull in the vast amounts of accurate data that it will definitely take some time. Review collected by and hosted on G2.com.